

Smartsheet and Notion are prominent in the project management and organizational tools category. Smartsheet holds an advantage for complex project management due to its advanced features like Gantt charts and integrations.
Features: Smartsheet offers project management tools like Gantt charts, automation, and seamless integrations with platforms such as Jira and Microsoft Teams. It is highly customizable, making it akin to an advanced version of Excel. Notion provides a versatile platform for organizing notes and databases, emphasizing high customization, making it ideal for personal and team organization.
Room for Improvement: Smartsheet's areas for improvement include dashboard usability, concerns about security, and streamlining its single sign-on process. Users also suggest adding more Excel-like functions. Notion requires enhancements in its user interface, integrated charting abilities, and improved external connectivity, with suggested improvements in automation features.
Ease of Deployment and Customer Service: Smartsheet predominantly relies on public cloud solutions but supports hybrid deployments. Customer service feedback is varied, with enterprise users finding it satisfactory, although others report inconsistencies. Notion provides options for both on-premises and cloud deployment, with technical support that is generally regarded as satisfactory, supported by extensive documentation.
Pricing and ROI: Smartsheet is perceived as expensive, especially for enterprise-focused features like Control Center, with tiered licensing offering varied value perceptions. ROI often relates to time savings and increased productivity. Notion, more budget-friendly, offers a generous free plan and competitive team pricing, ideal for simple task management and collaborative note-sharing.
Compared to Microsoft Project, which is more expensive, we save costs using Smartsheet.
Customer support for Notion is actually great; they are really responsive.
Customer support is great, effective, and easy to reach.
Notion is heavily scalable, and we did not have a problem with scalability at all.
Notion is highly scalable.
Smartsheet is pretty flexible and scalable.
Notion does have some glitches at times, such as pages reloading for long durations or databases not updating correctly.
I encountered a problem once when there was an outage for a couple of days.
Sometimes, Notion can be slow, especially if there is too much information or during peak times.
Notion has one big downside: the lack of an offline mode.
It's difficult to determine what information is private.
I might find myself trying to load a new page, but I am unable to move from one page to another due to frequent hanging.
I have a novice understanding of Smartsheet, so I sought a solution more suited to repeatable projects and process-oriented governance.
However, inviting additional users can become costly.
Generally, it is not cheap.
It's affordable and offers community support if I get stuck.
Licensing might be cheaper per user.
The most impactful feature for project management is the ability to invite multiple client stakeholders without complication.
Notion has very strong integration capabilities.
Overall, it adds significant value to our project management by organizing our work efficiently.
Automation helps by simplifying some manual work, saving time and facilitating communication.
We were looking for a tool that allowed for repeatable projects and process-oriented governance.
What I appreciate best about Smartsheet is the straight Gantt chart and its flexibility.
| Product | Market Share (%) |
|---|---|
| Smartsheet | 2.8% |
| Notion | 1.5% |
| Other | 95.7% |

| Company Size | Count |
|---|---|
| Small Business | 12 |
| Midsize Enterprise | 3 |
| Large Enterprise | 3 |
| Company Size | Count |
|---|---|
| Small Business | 19 |
| Midsize Enterprise | 2 |
| Large Enterprise | 22 |
Notion is an all-in-one workspace that enables teams to collaborate, organize, and manage their work effectively. Its primary use case is to streamline project management, knowledge sharing, and task tracking. With its versatile functionality, Notion allows users to create and customize databases, wikis, and documents, making it a powerful tool for organizing information.
The most valuable functionality of Notion lies in its flexibility and ease of use. Users can create and link various types of content, such as text, images, files, and even embed external resources. This enables teams to centralize their work and collaborate seamlessly, eliminating the need for multiple tools. Notion's drag-and-drop interface and intuitive editing features make it accessible to users of all technical backgrounds.
Notion helps organizations by fostering transparency, improving productivity, and enhancing knowledge management. By providing a centralized platform for collaboration, teams can easily access and contribute to shared projects, reducing communication gaps and ensuring everyone is on the same page.Smartsheet offers a comprehensive platform for project management, featuring real-time sharing, cloud accessibility, and a user-friendly interface, which enhance workflow efficiency and project tracking capabilities.
Smartsheet stands out in the realm of project management by integrating robust tools like Gantt chart creation and seamless compatibility with products like Jira and Microsoft Teams. Its dashboards, intuitive design, and flexible customization options support efficient collaboration and centralized management. Enhancements such as real-time change visibility without refreshing, advanced automation capabilities, and improved integration with APIs address user needs. Sectors spanning from strategic initiatives to operational tasks benefit from this customizable, cloud-based platform.
What are the key features of Smartsheet?In specific industries, Smartsheet is leveraged for creating project plans, managing tasks, and compiling statistics. Teams use dashboards for data visualization to monitor multiple projects efficiently. The platform supports resource management, approvals, and collaboration, integrating features like automation and data export for comprehensive project oversight.
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