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Nintex Process Platform vs OpenText Documentum Content Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Nintex Process Platform
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
24
Ranking in other categories
Business Process Management (BPM) (13th), Process Automation (11th), Workload Automation (13th)
OpenText Documentum Content...
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
32
Ranking in other categories
Enterprise Content Management (2nd)
 

Mindshare comparison

Nintex Process Platform and OpenText Documentum Content Management aren’t in the same category and serve different purposes. Nintex Process Platform is designed for Business Process Management (BPM) and holds a mindshare of 2.0%, down 2.4% compared to last year.
OpenText Documentum Content Management, on the other hand, focuses on Enterprise Content Management, holds 12.1% mindshare, up 10.6% since last year.
Business Process Management (BPM)
Enterprise Content Management
 

Featured Reviews

Vitor Medeiros - PeerSpot reviewer
Offers capacity to integrate with external platforms but technically difficult
There is room for improvement in the user experience in the forms. When we need to develop the forms, we don't have much customization, and I think we need more flexibility there. It's technically difficult, but it would be great to be able to develop our own code and integrate it into the platform. We could then run our own code for specific actions and requests or even develop a page or form. So, if I can ask Nintex for something, it would be a way to integrate our own code for specific actions. When it comes to integration, it could have more options for custom requests.
Ashish Shelar - PeerSpot reviewer
Offers version control capabilities, easy to set up but highly-priced
The main thing is the cost. Most of the time, organizations move away from Documentum due to cost. It's highly-priced, and the support costs are high. Now, SharePoint and other options. Microsoft gives free licenses, so organizations mainly look for cost-effective products. The second thing is updates and patching. We patch very often, every six months or a year. We have SP1, SP2, and SP3, and then suddenly, it's moved out of support. That's the organization's main pain area. They don't want to keep investing from a storage perspective. The licensing model should be changed. The product itself is out of support. They have not considered it for AI initiatives. The new version should be on the cloud. I'm not sure if the new version of Documentum, xECM, is cloud compatible or on which cloud it is compatible, but the OpenText server itself is on a cloud, which would be beneficial to the business. And it would also be easier for migration.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of this solution are that it's no code, it's very flexible, and it's easy to design."
"I like the feature of getting an email for a workflow error, then I do not have to go through every instance."
"The latest version of Nintex has many features. We have a clear roadmap and the necessary application to integrate it into our platform."
"The SharePoint feature is a really good connection, there are many features that are good."
"It has helped us a lot, especially during the initial phase of a project where most of the things are done on paper."
"It leverages the out-of-the-box SharePoint back-end. This means that you don’t need to install or deploy additional infrastructure to support Nintex Workflow, unlike some of its competitors."
"This solution is very easy to use and customize, using almost zero coding. It's built on SharePoint which many companies in our country have experience with. This made it easy to adapt the application in our environment."
"Allows to use workflow for simple approvals and LazyApproval. The feature is easy to implement for mobile approval."
"The product is tamper-proof and enables us to return to the document source, which is helpful in legal issues."
"The most valuable feature of OpenText Documentum is the versioning."
"Two things are excellent in Documentum. One is business process management. The other is its support for metadata."
"The most valuable feature is the management."
"The most valuable feature is the good automation engine, which helps in reducing the development cost and allows easy development of applications."
"We primarily use it for storing documents. We host a variety of documents in OpenText Documentum. This includes raw files, analyzed files, and documents in multiple formats."
"I recommend Documentum as it supports big systems and offers good integration."
"It stands out for its impressive records management capabilities and the ability to handle an extensive volume of documents, even reaching into the billions."
 

Cons

"Currently, copying workflow actions from one workflow to another is not possible. Also, the Office 365 solution is not as mature as on-premise."
"The security features for this solution need to be improved."
"There have been some glitches, and the workflow fails frequently."
"I think it was lacking a little bit in its multiple in-house processes and other processes. So there is a little bit of a gap in collaboration."
"We'd like to have integration with SharePoint."
"User interface could use some improvement. Perhaps integration with Visual Studio or SharePoint Designer would be useful."
"The management server and the admin page where you can manage processes need improvement."
"The tool can be limiting when more complex solutions are required. Improving it to offer greater functionality and less reliance on technical expertise could be beneficial."
"The product needs to improve the way documents are logged together. I believe running it on the cloud or containerization will bring value to it. The tool's Time to Market and deployment cycle need to be improved. Finding suitable training materials for OpenText Documentum is also a bottleneck. If we can find the training modules easily, we can bring together people, give them quick training, and start working on the deployment. It can help with quick outputs."
"The licensing model should be changed."
"OpenText Documentum's user interface could be improved a little bit."
"In BPM could be better. Its GUI needs the ability to build more rules. This is a crucial feature. For example, OpenText has some products that allow you to control your checks, invoices, and so on. They have exciting approaches to converting pictures to text, but the tool for business process management isn't easy to use. The GIU is not so good."
"OpenText Documentum has a lot of scope for improvement in terms of adding some AI integrations."
"The user interface can be improved."
"The biggest issue for us is the price of the product."
"It should provide more tools to help clients upgrade solutions based on Webtop."
 

Pricing and Cost Advice

"Nintex products are expensive, but valuable. Licensing in on-premise was historically based on a perpetual model, where you’d license per Web front-end. However, they are switching exclusively to a consumption (subscription) model, where you purchase the number of workflows you think you’ll use in your environment, and can scale up from there."
"The annual support costs are expensive."
"The initial investment in K2 is heavy. Currently, the expenditure is $28,000 for a year. After we go to the cloud, it is going to be per seat and probably cheaper. Currently, there are unlimited users."
"Nintex is around INR 200 per license in India, which is much cheaper. Smaller organizations are always looking for cost-effective solutions, and Nintex provides local solutions with very low pricing."
"Our maintenance costs are reduced."
"The price of this solution is affordable but the problem in Algeria is our community is a bit slower. The new clients might feel the solution is a bit expensive."
"Comparatively, it's expensive."
"For the initial hundred users, the cost is $21,000 per year, which I find too high."
"OpenText Documentum's pricing is good."
"OpenText Documentum has announced a new licensing model, which could be more expensive."
"It is quite an expensive product."
"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
"The product is expensive."
"The price is considered affordable now."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
19%
Educational Organization
6%
Government
6%
Financial Services Firm
19%
Government
13%
Computer Software Company
12%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about K2?
The latest version of Nintex has many features. We have a clear roadmap and the necessary application to integrate it into our platform.
What is your experience regarding pricing and costs for K2?
Nintex Process Platform is expensive. Prices relate to both features and the professional services necessary due to our lack of an implementation team.
What needs improvement with K2?
The user interface in Nintex needs improvement. It is not very intuitive and requires changes. Additionally, the deployment process should be easier.
What is your experience regarding pricing and costs for Documentum?
It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad.
What do you like most about OpenText Documentum?
The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.
What needs improvement with OpenText Documentum?
The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is located.
 

Also Known As

K2 blackpearl, K2 Five, Nintex Workflow
Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
 

Overview

 

Sample Customers

SEA Corp, Omnicom Group, Verizon, STIHL
Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
Find out what your peers are saying about Camunda, Automation Anywhere, Apache and others in Business Process Management (BPM). Updated: June 2025.
860,632 professionals have used our research since 2012.