NinjaOne vs Sophos Mobile comparison

NinjaOne and Sophos are both solutions in the Unified Endpoint Management (UEM) category. NinjaOne is ranked #8 with an average rating of 7.7, while Sophos is ranked #5 with an average rating of 8.2. NinjaOne holds a 3.6% mindshare in UEM, compared to Sophos’s 3.7% mindshare. Additionally, 94% of NinjaOne users are willing to recommend the solution, compared to 91% of Sophos users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

Sophos Mobile and NinjaOne are competitors in the mobile device management and security software category. Sophos Mobile tends to have the upper hand with its focus on comprehensive security features and centralized control, while NinjaOne excels in automated management and user interaction.

Features: Sophos Mobile provides comprehensive security features, centralized administration, and easy enrollment options. It also offers robust mobile device management and synchronized security. NinjaOne features automated remote management, device monitoring, and customizable scripts. It also excels in patch management and a strong SaaS offering.

Room for Improvement: Sophos Mobile needs better user guidance during setup, enhanced integration options, improved iOS performance, and faster support response times. NinjaOne could improve report clarity, expand integrations, and enhance mobile device management, along with refining user experience in remote connectivity.

Ease of Deployment and Customer Service: Both Sophos Mobile and NinjaOne offer flexible deployment options, accommodating public and on-premises environments. Sophos Mobile is generally perceived as easier to set up, although some find the initial configuration complex. Both receive mixed feedback on customer support, with Sophos noted for promptness yet sometimes slow response, while NinjaOne seeks improvements in communication and resolution speed.

Pricing and ROI: Sophos Mobile is cost-effective with device-based pricing, offering significant ROI within the Sophos ecosystem. NinjaOne provides competitive pricing with negotiable rates favorable when scaled, returning substantial ROI, noted particularly in educational settings.

To learn more, read our detailed NinjaOne vs. Sophos Mobile Report (Updated: April 2025).

Buyer's Guide

NinjaOne vs. Sophos Mobile

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of June 2025, in the Unified Endpoint Management (UEM) category, the mindshare of Microsoft Intune is 34.4%, down from 41.0% compared to the previous year. The mindshare of NinjaOne is 3.6%, up from 0.5% compared to the previous year. The mindshare of Sophos Mobile is 3.7%, up from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Unified Endpoint Management (UEM)

Featured Reviews

Joseph Merusi

Collaborations engineer at a financial services firm with 1,001-5,000 employees

Everything has worked better since we started using it

Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.

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Jörg Köhler

Owner at AvalisNT AG

Enhances remote access and integration with third-party tools

I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…

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Ramunas Tranavicius

IT Architect, IT Security Expert, Owner at avilura uab

Provides effective mobile security for small companies yet needs a clearer user interface and better support

We provide services to small companies with ten to fifty clients. It is important for us, as we operate as an IT company and system integrator, to deploy solutions like Sophos Mobile for mobile security and device management The features that stand out for maintaining mobile security are…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"There are many features in Microsoft Intune. For personal mobile devices, MDM is what I most prefer."

"One of the most valuable features of Microsoft Intune is the detection and remediation script capability."

"There has been a noticeable increase in productivity for both my organization and clients."

"The feature of remotely wiping devices in Microsoft Intune is what I prefer the most."

"The ability to switch between Affinity and non-Affinity enrollment is great."

"First of all, the integration with the rest of Microsoft's products is a major win."

"The dashboards, the security, and the customization capabilities work very well for us."

"Microsoft Intune simplifies device management by replacing the traditional method of installing OS, joining a domain, and configuring everything manually."

More Microsoft Intune pros

"The most relevant feature is the monitoring, which provides built-in tools for sending commands."

"The most valuable features of NinjaOne include remote desktop management, support and assistive tools, and screen sharing."

"It helps us to be able to have visibility into the overall performance of the servers, laptops, and desktops that we are managing currently."

"The tool's most valuable feature is third-party application updates."

"Good at managing updates and for remote support."

"NinjaOne is a great product. It is working and it is always developing."

"NinjaOne's best feature is its monitoring."

"The software's automation tools have solved critical deployment problems for small businesses."

More NinjaOne pros

"The initial setup process is straightforward and fast."

"Sophos can block the Wi-Fi connection on a mobile device. That's one feature we wanted, but the main thing is the ability to disable the device if it's lost or stolen. We need to shut down PayPal, so it can't be used to make unauthorized purchases."

"Sophos Mobile offers several valuable features, such as device tracking, allowing me to know where a device is located."

"The solution is quite user-friendly."

"Sophos Mobile has been rated nine out of ten for security and performance."

"The utmost importance lies in mobile security and its performance."

"Sophos Mobile offers features like cash mode and safe mode, and allows for central management, which I find effective for device security, though it depends on the clients' needs and the types of mobile devices used."

"The remote management and cloud-based maintenance features of this solution are very useful for our organization."

More Sophos Mobile pros

Cons

"There is room for improvement in the reporting capabilities, specifically app reporting. It is challenging to report which apps are installed on which device."

"I would like to see Intune improve its handling of hybrid domain joins."

"The worst aspect is the reporting."

"Microsoft Intune's support for Mac devices is lacking and could be improved."

"Microsoft Intune lacks the ability to provide seamless remote assistance or remote control."

"Customer service is not really good. I would give it a six out of ten. The main issue is the time it takes to get someone involved who truly understands what the product does."

"It should be easier to define policies and comply with those policies."

"From an end-user perspective of Microsoft Intune, I haven't experienced any challenges since installation. However, some customers have reported experiencing slowness when using lower versions of the Android system."

More Microsoft Intune cons

"There was a lot of delay with NinjaOne's ticketing system. For example, when a user creates a ticket and raises an issue, it would take 30 to 40 minutes to appear on the IT side. So the time delay issue is the main point."

"The network monitoring needs to be improved."

"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."

"I would like to see more scripts for PowerShell commands."

"I would like to see the software reduced to focus on inventory or remote help tools since many of its current functionalities are not needed."

"The remote connectivity could be better. It works most of the time, but sometimes, there are issues."

"The solution could improve by optimizing the internet connection being used."

"I wish that they integrated it with more antivirus solutions. Currently, they only push Defender, but it doesn't really have integration with SentinelOne. It also didn't integrate with Trend Micro, which we were using previously. I would also like to have more control from the mobile app. As of now, I am able to see some performance values, but I can't see, for example, disk activity or disk performance values. If they can improve their app a little bit, it would help greatly. They can also improve the tech interface. If I assign certain techs to a bunch of specific machines, they only get those alerts that they're assigned to."

More NinjaOne cons

"One area that could be improved is the compatibility with all mobile platforms, including iOS and Android, especially with the older versions."

"They continue to work on integration with mobile device management and mobile security. They are improving the protection but I think that the capabilities still need to be enhanced."

"We have experienced issues in updating iOS devices when we set a minimum version requirement policy, and we do not have the option to force automatic installation. This means that the device must be supervised in order for updates to be applied, which we would like to see improved."

"It could be more secure."

"The setup should be made easier."

"The area for improvement in Sophos Mobile is troubleshooting."

"In terms of what could be improved, the initial configuration and setup of the environment could probably be made a little bit easier. There are so many pieces that go into it. Intune is absolutely insane and Sophos is better, but it still is a bit complex to get it all set up correctly."

More Sophos Mobile cons

Pricing and Cost Advice

"We spend a lot of money on Intune licensing, and some of our users have to be double licensed just because of how our dev and corporate environments are segmented."

"Microsoft Intune is included in the E5 license at no additional cost."

"The product is offered as part of a Microsoft standard bundle. The pricing can be competitive to Airwatch, and Maas360."

"With one user base license, we can use Intune for up to five devices. However, with Soti MobiControl, each license is tied to a single device, meaning one license is dedicated to one device only."

"We have the business premium licenses for the solution."

"We are partners, so we receive some discount. However, from the customer's perspective, Microsoft Intune's pricing is competitive with non-Microsoft technology, and the price is good compared to other market competitors."

"We have a limited budget for security investments, so Microsoft should consider reducing pricing in our region. This would make investment more viable, especially since larger businesses in other countries can afford it easily."

"It's a part of Microsoft 365 and E5 licenses. Microsoft's strategy of making every feature in Microsoft Intune paid needs optimization. Remote control is one of the basic features, not a luxury feature, yet we must pay for it. I"

More Microsoft Intune pricing and cost advice

"We got a pretty good deal. It was fairly affordable."

"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."

"The pricing is reasonable and cheaper than ConnectWise."

"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."

"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."

"The product's pricing depends on the number of PCs or devices."

"NinjaRMM uses a subscription model."

"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."

More NinjaOne pricing and cost advice

"The licensing fees are paid based on a one-year or two-year subscription."

"It is a cost-effective solution."

"The product is not suitable for smaller companies because its price is high."

"The licensing is paid on a yearly basis."

"Apple is starting to do beta testing with their own solutions and for much cheaper than Sophos Mobile's price."

"My company needs to make yearly payments for the licensing charges attached to the product."

"Sophos Mobile is inexpensive."

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Educational Organization

11%

Financial Services Firm

Manufacturing Company

Computer Software Company

15%

Government

Retailer

Financial Services Firm

Computer Software Company

13%

Consumer Goods Company

Printing Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

See all answers

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

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How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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What do you like most about NinjaOne?

NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.

See all answers

What is your experience regarding pricing and costs for NinjaOne?

The price or licensing of NinjaOne is a little bit high.

See all answers

What needs improvement with NinjaOne?

The network monitoring needs to be improved.

See all answers

What do you like most about Sophos Mobile?

I like the level of interaction that the product offers with the other products in our company's environment.

See all answers

What is your experience regarding pricing and costs for Sophos Mobile?

I find the licensing cost of Sophos Mobile to be somewhat expensive, rating it a four out of ten. There are also addi...

See all answers

What needs improvement with Sophos Mobile?

The support for Sophos Mobile ( /products/sophos-mobile-reviews ) could be better. I also believe the portal itself r...

See all answers

Comparisons

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Compared 12% of the time

Workspace ONE UEM vs Microsoft Intune

Compared 8% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 7% of the time

ManageEngine Endpoint Central vs Microsoft Intune

Compared 6% of the time

Microsoft Purview Data Governance vs Microsoft Intune

Compared 2% of the time

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Kaseya VSA vs NinjaOne

Compared 10% of the time

N-able N-central vs NinjaOne

Compared 8% of the time

Atera vs NinjaOne

Compared 7% of the time

Datto Remote Monitoring and Management vs NinjaOne

Compared 7% of the time

Tanium XEM vs NinjaOne

Compared 4% of the time

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SOTI MobiControl vs Sophos Mobile

Compared 8% of the time

Samsung Knox vs Sophos Mobile

Compared 6% of the time

Cisco Meraki Systems Manager (MDM+EMM) vs Sophos Mobile

Compared 6% of the time

Ivanti Neurons for MDM vs Sophos Mobile

Compared 6% of the time

ManageEngine Endpoint Central vs Sophos Mobile

Compared 5% of the time

More Sophos Mobile Competitors

Product Reports

Buyer's Guide

Microsoft Intune

May 2025

Download Microsoft Intune product report

Buyer's Guide

NinjaOne

May 2025

Download NinjaOne product report

Buyer's Guide

Sophos Mobile

May 2025

Download Sophos Mobile product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

No data available

Mobile Control

Overview

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers.The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. The company seamlessly integrates with a wide range of IT and security technologies. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. - Learn more here: https://www.ninjaone.com/

NinjaOne

Sophos Mobile is a Unified Endpoint Management (UEM) and security solution that helps businesses spend less time and effort to manage and secure traditional and mobile endpoints. The only UEM solution that integrates natively with a leading next-gen endpoint security platform, Sophos Mobile supports management of Windows 10, macOS, iOS, and Android devices.

Sophos

Sample Customers

Mitchells and Buzzers, Callaway

Status Pros, Mitchell and Company

VIST Bank

Buyer's Guide

NinjaOne vs. Sophos Mobile

April 2025

Free Report: NinjaOne vs. Sophos Mobile

Find out what your peers are saying about NinjaOne vs. Sophos Mobile and other solutions. Updated: April 2025.

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