NinjaOne vs Sophos Mobile comparison

NinjaOne and Sophos are both solutions in the Unified Endpoint Management (UEM) category. NinjaOne is ranked #8 with an average rating of 7.7, while Sophos is ranked #5 with an average rating of 7.9. NinjaOne holds a 3.2% mindshare in UEM, compared to Sophos’s 4.0% mindshare. Additionally, 94% of NinjaOne users are willing to recommend the solution, compared to 91% of Sophos users who would recommend it.

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Executive SummaryUpdated on Oct 10, 2024

Sophos Mobile and NinjaOne are competitors in the mobile device management and security software category. Sophos Mobile tends to have the upper hand with its focus on comprehensive security features and centralized control, while NinjaOne excels in automated management and user interaction.

Features: Sophos Mobile provides comprehensive security features, centralized administration, and easy enrollment options. It also offers robust mobile device management and synchronized security. NinjaOne features automated remote management, device monitoring, and customizable scripts. It also excels in patch management and a strong SaaS offering.

Room for Improvement: Sophos Mobile needs better user guidance during setup, enhanced integration options, improved iOS performance, and faster support response times. NinjaOne could improve report clarity, expand integrations, and enhance mobile device management, along with refining user experience in remote connectivity.

Ease of Deployment and Customer Service: Both Sophos Mobile and NinjaOne offer flexible deployment options, accommodating public and on-premises environments. Sophos Mobile is generally perceived as easier to set up, although some find the initial configuration complex. Both receive mixed feedback on customer support, with Sophos noted for promptness yet sometimes slow response, while NinjaOne seeks improvements in communication and resolution speed.

Pricing and ROI: Sophos Mobile is cost-effective with device-based pricing, offering significant ROI within the Sophos ecosystem. NinjaOne provides competitive pricing with negotiable rates favorable when scaled, returning substantial ROI, noted particularly in educational settings.

To learn more, read our detailed NinjaOne vs. Sophos Mobile Report (Updated: April 2025).

Buyer's Guide

NinjaOne vs. Sophos Mobile

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of May 2025, in the Unified Endpoint Management (UEM) category, the mindshare of Microsoft Intune is 34.9%, down from 41.4% compared to the previous year. The mindshare of NinjaOne is 3.2%, up from 0.4% compared to the previous year. The mindshare of Sophos Mobile is 4.0%, up from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Unified Endpoint Management (UEM)

Featured Reviews

Joseph Merusi

Collaborations engineer at a financial services firm with 1,001-5,000 employees

Everything has worked better since we started using it

Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.

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Jörg Köhler

Owner at AvalisNT AG

Enhances remote access and integration with third-party tools

I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…

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Ramunas Tranavicius

IT Architect, IT Security Expert, Owner at avilura uab

Provides effective mobile security for small companies yet needs a clearer user interface and better support

We provide services to small companies with ten to fifty clients. It is important for us, as we operate as an IT company and system integrator, to deploy solutions like Sophos Mobile for mobile security and device management The features that stand out for maintaining mobile security are…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The feature I like the most is that we can perform remote tasks. If we want to retire or wipe out personal data or corporate data from a device, we can use Microsoft Intune remotely, and with the click of a button, data is removed automatically. Nothing needs to be done from the end-user side."

"The initial setup is not complex."

"Intune simplifies compliance. The ability to manage software updates and policies on endpoints has helped us meet contract requirements."

"The ability to block and erase remote devices is valuable to us, especially when those devices are lost."

"Intune enables us to manage our devices from anywhere."

"The ability to push applications on devices is valuable. You do not have to manually install applications one by one. If you like to use ten different applications, you do not have to manually go and download them one by one. Intune can compile a package for you, and then you can just push them from the admin center."

"Microsoft Intune has definitely reduced management burdens."

"Our configuration profiles used to be all over the place. For example, there's a lot of legacy stuff in Active Directory. Going through Intune has helped us enforce settings, which has improved device security and functionality. When you apply something through Intune, you know it works. You don't have to worry about a legacy setting from Active Directory that was uploaded by somebody seven years ago. With Intune, you can see that a device has a setting, and you can be confident that the device is configured how you want."

More Microsoft Intune pros

"The policies are probably the most valuable features. They're similar in function to Microsoft group policies where we can have it monitor certain things or push out software on a schedule. I would rate the policies eight out of 10. They're robust, I could monitor most of the things that Windows Performance Monitoring keeps tabs on."

"Good at managing updates and for remote support."

"NinjaOne is a great product. It is working and it is always developing."

"The most important aspect of this tool is the security it provides our company."

"The software's automation tools have solved critical deployment problems for small businesses."

"It helps us to be able to have visibility into the overall performance of the servers, laptops, and desktops that we are managing currently."

"We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They have a limited network device monitoring capability, but for workstation servers, we have the event logs. We can do performance monitoring, system changes, software deployment, and patch management. We can also push scripts. It has a very simple web interface. There are no additional things to do there. Security is also pretty good. It does the same things that the other competitor's tools do. One of the advantages of Ninja is that they have a more capable mobile app, which allows you to see the alerts immediately. I get alerted to major critical issues."

"The most valuable feature we have found currently is probably patch management."

More NinjaOne pros

"Sophos Mobile offers several valuable features, such as device tracking, allowing me to know where a device is located."

"They always add more features to this product."

"The solution provides us with data protection."

"Sophos Mobile is efficient in threat detection."

"Sophos has good customer support, and that is crucial for sustaining business relationships."

"Sophos Mobile offers features like cash mode and safe mode, and allows for central management, which I find effective for device security, though it depends on the clients' needs and the types of mobile devices used."

"The utmost importance lies in mobile security and its performance."

"The most significant features of Sophos Mobile include controlling user installations and managing features like the camera, which can be disabled or enabled."

More Sophos Mobile pros

Cons

"There could be more wizard-driven policy development or creation. Some of the policies can get quite complex. If they have a wizard that assists the administrators in creating the policy, that will be a great job."

"It would be great if Intune offered better data protection controls for BYOD Windows PCs."

"The reporting needs to be a bit more interactive."

"Intune could add more features that are relevant to the core application control functions. For example, it would be helpful if it had more control over the on-prem environment from the cloud platform. Greater Teams availability in the Saudi market would also be helpful."

"There are some issues using the solution with macOS and iOS, and it offers limited granular control with them. Intune works better on Windows and Android."

"I wish Microsoft would keep up with their documentation. They make changes so quickly to these platforms that they do not update the documentation properly in a timely manner."

"The tool's tunnel gateway is not very good, making it an area where improvements are required."

"Reporting needs improvement."

More Microsoft Intune cons

"The NinjaOne distribution server is highly dependent on an active directory."

"Lacks sufficient integrations with other PSAs."

"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."

"The reporting is lackluster. NinjaOne is great for maintaining systems, but it's hard to use it to understand the state that systems are in without going in and mining the information myself. I rate the reporting two out of 10."

"I would like to see more scripts for PowerShell commands."

"The solution could improve by optimizing the internet connection being used."

"NinjaOne's dashboard could be easier to use."

"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."

More NinjaOne cons

"The area for improvement in Sophos Mobile is troubleshooting."

"One area that could be improved is the compatibility with all mobile platforms, including iOS and Android, especially with the older versions."

"We encounter issues while working with iOS."

"We have experienced issues in updating iOS devices when we set a minimum version requirement policy, and we do not have the option to force automatic installation. This means that the device must be supervised in order for updates to be applied, which we would like to see improved."

"The setup should be made easier."

"It could be more secure."

"There's a need for better protection against hackers trying to access key accounts such as bank accounts."

"The registration of the product during the initial setup has some issues, and it's not easy to get the quote. It's a bit cumbersome."

More Sophos Mobile cons

Pricing and Cost Advice

"No one can compete with Microsoft when it comes to price, and the features it is offering."

"Intune is inexpensive. It also comes bundled in some Office 365 licenses, so you can choose to purchase it separately or as a package."

"It is not a cheap solution. The price for a device when you start using it at a large scale can be improved. It is covered under our enterprise agreement. We pay once a year. I am not aware of any additional costs."

"Microsoft Intune is moderately priced. There is a monthly license required to use the solution and it is approximately eight dollars per month."

"We have a limited budget for security investments, so Microsoft should consider reducing pricing in our region. This would make investment more viable, especially since larger businesses in other countries can afford it easily."

"With our standard E5 agreement with Microsoft, there have been no pricing concerns. Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs."

"It is expensive. The cost depends on the license that we choose."

"The pricing is competitive, but it is not cheap."

More Microsoft Intune pricing and cost advice

"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."

"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."

"NinjaRMM uses a subscription model."

"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."

"Its pricing is great."

"We got a pretty good deal. It was fairly affordable."

"The pricing is reasonable and cheaper than ConnectWise."

"We currently pay $1.20 per device on a monthly basis."

More NinjaOne pricing and cost advice

"Apple is starting to do beta testing with their own solutions and for much cheaper than Sophos Mobile's price."

"It is a cost-effective solution."

"My company needs to make yearly payments for the licensing charges attached to the product."

"The licensing is paid on a yearly basis."

"The product is not suitable for smaller companies because its price is high."

"Sophos Mobile is inexpensive."

"The licensing fees are paid based on a one-year or two-year subscription."

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Top Industries

By visitors reading reviews

Educational Organization

20%

Computer Software Company

11%

Financial Services Firm

Manufacturing Company

Computer Software Company

16%

Government

Retailer

Manufacturing Company

Computer Software Company

15%

Manufacturing Company

Consumer Goods Company

Printing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

See all answers

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

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How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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What do you like most about NinjaOne?

NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.

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What is your experience regarding pricing and costs for NinjaOne?

The price or licensing of NinjaOne is a little bit high.

See all answers

What needs improvement with NinjaOne?

The network monitoring needs to be improved.

See all answers

What do you like most about Sophos Mobile?

I like the level of interaction that the product offers with the other products in our company's environment.

See all answers

What is your experience regarding pricing and costs for Sophos Mobile?

I find the licensing cost of Sophos Mobile to be somewhat expensive, rating it a four out of ten. There are also addi...

See all answers

What needs improvement with Sophos Mobile?

The support for Sophos Mobile ( /products/sophos-mobile-reviews ) could be better. I also believe the portal itself r...

See all answers

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Compared 7% of the time

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Compared 5% of the time

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Compared 8% of the time

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Product Reports

Buyer's Guide

Microsoft Intune

April 2025

Download Microsoft Intune product report

Buyer's Guide

NinjaOne

April 2025

Download NinjaOne product report

Buyer's Guide

Sophos Mobile

April 2025

Download Sophos Mobile product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

No data available

Mobile Control

Overview

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers.The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. The company seamlessly integrates with a wide range of IT and security technologies. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. - Learn more here: https://www.ninjaone.com/

NinjaOne

Sophos Mobile is a Unified Endpoint Management (UEM) and security solution that helps businesses spend less time and effort to manage and secure traditional and mobile endpoints. The only UEM solution that integrates natively with a leading next-gen endpoint security platform, Sophos Mobile supports management of Windows 10, macOS, iOS, and Android devices.

Sophos

Sample Customers

Mitchells and Buzzers, Callaway

Status Pros, Mitchell and Company

VIST Bank

Buyer's Guide

NinjaOne vs. Sophos Mobile

April 2025

Free Report: NinjaOne vs. Sophos Mobile

Find out what your peers are saying about NinjaOne vs. Sophos Mobile and other solutions. Updated: April 2025.

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