We compared Sophos Mobile and Microsoft Intune based on our user's reviews in several parameters.
Sophos Mobile is praised for its simplified pricing and setup process, positive ROI, and reliable customer service. On the other hand, Microsoft Intune stands out for its extensive features, compatibility with Microsoft ecosystem, and effective cost management leading to increased productivity. However, users suggest improvements in its user interface and speed performance.
Features: Sophos Mobile is praised for its features such as remote device locating and integration with other Sophos products. On the other hand, Microsoft Intune offers a wide range of features including data wiping, device visibility, policy management, and integration with Microsoft ecosystem.
Pricing and ROI: Users have praised the well-received setup cost of Sophos Mobile, noting the straightforward licensing process. On the other hand, Microsoft Intune is praised for its reasonable pricing and flexible licensing options. Both products offer hassle-free setup processes, with users finding them to be cost-effective and accommodating respectively., Users report positive ROI for both Sophos Mobile and Microsoft Intune. Sophos Mobile excels in extensive security measures and cost savings, while Microsoft Intune showcases efficient device management and time savings.
Room for Improvement: Sophos Mobile users have suggested areas for improvement. Microsoft Intune users, on the other hand, have requested enhancements for the user interface, speed, performance, customization options, and troubleshooting features.
Deployment and customer support: Sophos Mobile generally takes three months for deployment and an additional week for setup, while Microsoft Intune has varied feedback. Some users spent three months on deployment and another week on setup, while others completed both phases within a week, implying they refer to the same period., Customers have found the customer service and support provided by Sophos Mobile to be satisfactory and reliable. In contrast, user feedback on Microsoft Intune praises its highly praised and satisfactory customer service, with prompt assistance, knowledgeable support staff, and a sense of feeling valued and supported throughout interactions.
The summary above is based on 105 interviews we conducted recently with Sophos Mobile and Microsoft Intune users. To access the review's full transcripts, download our report.
"Autopilot is a great feature. Most users are looking for a zero-touch deployment."
"It is quite policy-enabled, so you can build pretty much any policy to manage remote endpoints."
"Intune's most valuable features are the device, compliance, and configuration policies."
"The initial setup is not overly complex or difficult."
"With on-premises Active Directory, the main challenge was that we had no control when a user was working from home. We didn't know what exactly a user was doing and whether the AV was up to date or not. Intune provides better control of their machines."
"The most valuable feature of Intune is the central dashboard for compliance and policy management."
"The most valuable features in Microsoft Intune for me are application deployment, Defender deployment, and asset management."
"The dashboards, the security, and the customization capabilities work very well for us."
"They always add more features to this product."
"One of the most valuable features of Sophos Mobile is the Wifi password."
"In terms of valuable features, we liked the lock feature, the roll-out white feature, and the find feature. I think that Sophos had a GPS locator, so you could figure out where the phone was from a GPS location."
"The solution provides us with data protection."
"I like the level of interaction that the product offers with the other products in our company's environment."
"The solution is quite user-friendly."
"The most valuable feature is the mobile device management capability. You can easily manage all of your mobile devices."
"The initial setup process is straightforward and fast."
"Integrating certain group policies can be challenging and may necessitate using on-premises systems to integrate them with Microsoft Intune."
"Intune doesn't provide much control over Windows servers. It's something we struggle with."
"There's quite a lot of development that they can do within their Intune dashboard. I think there are too many lines hyperlinked to move you around. Others, in contrast, give you a simple dashboard and an intuitive administrative walkthrough."
"It would be better if I could integrate it with my core group policy. I would like to have a group policy in my current environment, which has strict control, but those things are still missing. Although it has maximum compliance and security, it's not available on-premise."
"There should be more focus on mobile device security and integration."
"Intune should be much more granular in terms of supporting more Android cellular devices."
"In terms of what can be improved, I am looking for better enhancements regarding Apple management, not only on the mobile device, but also on the laptop."
"It would be great if Intune offered better data protection controls for BYOD Windows PCs."
"To manage the Apple devices is not that straightforward there are a lot of features the other third parties solutions are offering which Sophos Mobile is not."
"The product does not work well in iOS."
"We have experienced issues in updating iOS devices when we set a minimum version requirement policy, and we do not have the option to force automatic installation. This means that the device must be supervised in order for updates to be applied, which we would like to see improved."
"Our support reps are based in the Philippines, and it's hard to connect with them sometimes. It took me about two months to resolve my issue, so it wasn't a good experience."
"The setup should be made easier."
"They continue to work on integration with mobile device management and mobile security. They are improving the protection but I think that the capabilities still need to be enhanced."
"In terms of what could be improved, the initial configuration and setup of the environment could probably be made a little bit easier. There are so many pieces that go into it. Intune is absolutely insane and Sophos is better, but it still is a bit complex to get it all set up correctly."
"The features of Sophos Mobile could improve. The way the system works together could be better. Additionally, the integration with other Sophos products could improve."
Microsoft Intune is ranked 1st in Enterprise Mobility Management (EMM) with 164 reviews while Sophos Mobile is ranked 9th in Enterprise Mobility Management (EMM) with 13 reviews. Microsoft Intune is rated 8.0, while Sophos Mobile is rated 7.6. The top reviewer of Microsoft Intune writes "We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy". On the other hand, the top reviewer of Sophos Mobile writes "Stable product with central administration to manage device security ". Microsoft Intune is most compared with Jamf Pro, VMware Workspace ONE, ManageEngine Endpoint Central, SOTI MobiControl and Microsoft Purview Data Loss Prevention, whereas Sophos Mobile is most compared with ManageEngine Endpoint Central, Jamf Pro, VMware Workspace ONE, Lookout and IBM MaaS360. See our Microsoft Intune vs. Sophos Mobile report.
See our list of best Enterprise Mobility Management (EMM) vendors.
We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
