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NinjaOne vs Rapid7 InsightVM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Organizations save costs and time with NinjaOne, improving productivity and efficiency with ROI typically in six months.
Sentiment score
6.5
Rapid7 InsightVM reduces cyber risks and incidents, enhancing security and cost-efficiency, with positive financial and risk reduction outcomes.
NinjaOne enables significant time savings, reducing my workload by 40% to 50%, primarily due to remote management capabilities.
Owner at AvalisNT AG
Time-wise, it is probably saving the service desk a day a week.
Head of Technology Operations at Codi Group
We saved money because we were able to consolidate three different tools into one.
IT Director at a financial services firm with 10,001+ employees
 

Customer Service

Sentiment score
7.2
NinjaOne offers effective customer service with some response time issues, achieving high ratings despite limited 24/7 availability.
Sentiment score
6.9
Rapid7 InsightVM's customer service is praised for professionalism, though some experience delays; dedicated managers are preferred by some.
Our experience with escalation supports, including auto escalation to third-level or engineering support, has been very positive.
Cloud Consultant at i-Community AG
The customer support at NinjaOne is excellent, rated ten out of ten.
Owner at AvalisNT AG
Customer support from NinjaOne is excellent.
Assistant Vice President, Tech Solutions at LPL Financials
Support is not available promptly, especially when issues are escalated to another region.
Head Of Cyber Security at Super Secure
Sometimes support requests coincide with holidays in their support region, causing slight delays.
Professional services team lead at a tech services company with 1,001-5,000 employees
I cannot comment specifically regarding the support part because I have never needed Rapid7 support for the InsightVM solution as it is very stable.
Senior Manager - Pre-Sales at Trillium Information Security Systems
 

Scalability Issues

Sentiment score
8.2
NinjaOne is scalable and flexible, suitable for various enterprise sizes, praised for adaptability despite cost concerns for smaller setups.
Sentiment score
7.5
Rapid7 InsightVM is highly scalable, flexible, and well-suited for varied environments, accommodating growth without performance issues.
I would rate the scalability of NinjaOne as ten out of ten.
CEO AND CTO at DeserveIT
We easily install the agent on new servers and can create scripts to automate agent installation.
DevOps Engineer at a tech services company with 201-500 employees
NinjaOne's scalability is brilliant, as we have gone from 2,000 devices to 3,500 devices.
Head of Technology Operations at Codi Group
Scalability in the Rapid7 InsightVM solution is straightforward.
Senior Manager - Pre-Sales at Trillium Information Security Systems
Rapid7 InsightVM is recommended for large-scale companies with more than 30,000 users.
Enterprise Security Architect at a energy/utilities company with 10,001+ employees
According to the environment requirements, we can scale the solution as needed.
Professional services team lead at a tech services company with 1,001-5,000 employees
 

Stability Issues

Sentiment score
8.2
NinjaOne is highly stable, with frequent updates and minor issues, resulting in minimal reliability concerns and user satisfaction.
Sentiment score
8.1
Rapid7 InsightVM is reliable and stable, despite occasional communication issues, scoring highly in user satisfaction ratings.
I would rate the stability a ten out of ten.
Owner at AvalisNT AG
In the two years I have used it, I have never experienced any downtime or reliability issues.
DevOps Engineer at a tech services company with 201-500 employees
NinjaOne is extremely stable.
IT Director at a financial services firm with 10,001+ employees
We have not faced any issues with stability, and I would rate it a nine out of ten.
Professional services team lead at a tech services company with 1,001-5,000 employees
The stability of Rapid7 InsightVM is excellent.
0 at a tech vendor with 5,001-10,000 employees
There have been some challenges, especially with support response times, which affect stability.
Head Of Cyber Security at Super Secure
 

Room For Improvement

Users desire better software integration, advanced features, improved affordability, and enhanced Linux/macOS support for NinjaOne.
Rapid7 InsightVM users seek improved integration, reporting, and usability with better support, automation, cloud features, and secure ticketing.
Security and reporting, including business intelligence tools, are adequate.
Cloud Consultant at i-Community AG
NinjaOne should consider adding notifications about script executions to email, Teams, or Slack channels.
DevOps Engineer at a tech services company with 201-500 employees
The ability to have more than one NinjaOne agent on a device at a time, as this is a significant issue in our current state.
Assistant Vice President, Tech Solutions at LPL Financials
Having the ability to build our own audit file, similar to a feature in Tenable, would be beneficial.
Professional services team lead at a tech services company with 1,001-5,000 employees
The major improvement needed is prompt support.
Head Of Cyber Security at Super Secure
The current process requires manually telling IT teams to remediate vulnerabilities, and then they update the status of these vulnerabilities in the platform.
Senior Manager - Pre-Sales at Trillium Information Security Systems
 

Setup Cost

Enterprise users find NinjaOne competitively priced, offering cost-effective value with bundled tools, though expenses vary by features and scale.
Rapid7 InsightVM's pricing is asset-based and flexible, with costs often high but valued for simplicity and included support.
The pricing for NinjaOne is appropriate for small companies.
Cloud Consultant at i-Community AG
NinjaOne is reasonably priced, particularly with the inclusion of TeamViewer, SentinelOne, and Bitdefender.
Owner at AvalisNT AG
My experience with pricing, setup cost, and licensing for NinjaOne is fairly cheap and easy.
IT Support at Team Trinet
Rapid7 InsightVM is expensive, possibly one of the highest in pricing among similar products.
0 at a tech vendor with 5,001-10,000 employees
Pricing is reasonable and competitive compared to other solutions in the market.
Head Of Cyber Security at Super Secure
I would rate the pricing for Rapid7 InsightVM as eight out of ten.
Enterprise Security Architect at a energy/utilities company with 10,001+ employees
 

Valuable Features

NinjaOne streamlines IT management with remote monitoring, automation, and security features, ideal for efficient, cost-effective infrastructure management.
Rapid7 InsightVM offers versatile modes, seamless integrations, user-friendly interface, effective scanning, and customizable dashboards for efficient vulnerability management.
The software's automation tools have solved critical deployment problems for small businesses.
Cloud Consultant at i-Community AG
A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage.
Owner at AvalisNT AG
Every month, every quarter, I see new features, and it is always evolving.
CEO AND CTO at DeserveIT
It's based on the CVSS risk scoring system, which is well-recognized and effective.
Professional services team lead at a tech services company with 1,001-5,000 employees
The dashboard is excellent as it helps in visualizing our vulnerability management data.
Manager at a financial services firm with 5,001-10,000 employees
We have integrated our SIEM solutions and antivirus with each other through Rapid7.
0 at a tech vendor with 5,001-10,000 employees
 

Categories and Ranking

NinjaOne
Ranking in Vulnerability Management
18th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
25
Ranking in other categories
Help Desk Software (8th), Network Monitoring Software (10th), Server Monitoring (3rd), IT Service Management (ITSM) (7th), Remote Access (8th), Mobile Device Management (MDM) (4th), IT Alerting and Incident Management (6th), Remote Monitoring and Management (RMM) (1st), Patch Management (3rd), MSP Backup (1st), Unified Endpoint Management (UEM) (5th)
Rapid7 InsightVM
Ranking in Vulnerability Management
12th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
66
Ranking in other categories
Risk-Based Vulnerability Management (5th)
 

Mindshare comparison

As of May 2026, in the Vulnerability Management category, the mindshare of NinjaOne is 0.9%, up from 0.6% compared to the previous year. The mindshare of Rapid7 InsightVM is 2.2%, down from 4.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Vulnerability Management Mindshare Distribution
ProductMindshare (%)
Rapid7 InsightVM2.2%
NinjaOne0.9%
Other96.9%
Vulnerability Management
 

Featured Reviews

Not Joseph Pearson - PeerSpot reviewer
Assistant Vice President, Tech Solutions at LPL Financials
Has simplified remote software delivery and script management but needs improved reporting flexibility and better Mac support
NinjaOne's best features include ease of use regarding enablement and deployment, a broad selection and ability of software enablement, and API deliveries. Using CrowdStrike, we are able to tie in NinjaOne's API to have these automatically deliver to endpoints upon addition of those devices to a group with that policy deployed to it. NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance. This easier delivery with NinjaOne gives us oversight on devices without having to be on the call or remoted in directly to a device.
Anusha Sadasivani - PeerSpot reviewer
Enterprise Security Architect at a energy/utilities company with 10,001+ employees
Rapid deployment and user-friendly architecture streamline vulnerability management but customer support response needs improvement
We are still using Rapid7 InsightVM I personally still use Rapid7 InsightVM. We use Rapid7 InsightVM for vulnerability scanning. It supports both agent-based and agentless scanning, which is part of our vulnerability management strategy. The agentless scan in Rapid7 InsightVM is effective and…
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Comms Service Provider
9%
Financial Services Firm
8%
Manufacturing Company
8%
Financial Services Firm
12%
Manufacturing Company
9%
Computer Software Company
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise14
Large Enterprise25
 

Questions from the Community

What is your experience regarding pricing and costs for NinjaOne?
My experience with pricing, setup cost, and licensing is that I think it is very reasonable for the product that we get.
What needs improvement with NinjaOne?
To improve NinjaOne, there should be better integration between multiple different software including Cisco and Meraki.
What is your primary use case for NinjaOne?
My main use case for NinjaOne is managing machines over multiple networks and locations. For managing machines across those networks or locations, we have NinjaOne deployed on all our machines, and...
How would you choose between Rapid7 InsightVM and Tenable Nessus?
You have full visibility across cloud, network, virtual, and containerized infrastructures with Rapid7 Insight VM. You can easily prioritize vulnerabilities using attacker analytics. Overall, Rapid...
What is your experience regarding pricing and costs for Rapid7 InsightVM?
My experience with the pricing, setup cost, and licensing is that both the setup cost and licensing are great.
What needs improvement with Rapid7 InsightVM?
To improve Rapid7 InsightVM, I wish to have integration with patching systems, which would be useful to us. The usability of Rapid7 InsightVM is excellent, and the reporting module is one of the mo...
 

Also Known As

No data available
InsightVM, NeXpose
 

Overview

 

Sample Customers

Status Pros, Mitchell and Company
ACS, Acosta, AllianceData, amazon.com, biogen idec, CBRE, CATERPILLAR, Deloitte, COACH, GameStop, IBM
Find out what your peers are saying about NinjaOne vs. Rapid7 InsightVM and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.