


Find out in this report how the two Vulnerability Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
It has saved about 90% of our time.
TotalCloud has generated overall savings of 30 to 40 percent across various departments.
CallStream helps us integrate and automate tasks.
NinjaOne enables significant time savings, reducing my workload by 40% to 50%, primarily due to remote management capabilities.
Time-wise, it is probably saving the service desk a day a week.
We saved money because we were able to consolidate three different tools into one.
They are helpful, respond to my queries, and can answer any question.
Qualys's tech support is highly responsive, providing multiple ways to interact with them.
Qualys' customer service provides quality answers, but the response time is long, even though it is within the SLA.
Our experience with escalation supports, including auto escalation to third-level or engineering support, has been very positive.
The customer support at NinjaOne is excellent, rated ten out of ten.
Customer support from NinjaOne is excellent.
Support is not available promptly, especially when issues are escalated to another region.
Sometimes support requests coincide with holidays in their support region, causing slight delays.
I cannot comment specifically regarding the support part because I have never needed Rapid7 support for the InsightVM solution as it is very stable.
We started our organization about nine months back. We started with about 30 users, and we now have more than 100 users.
Our organization currently uses it to manage over 1200 web applications.
It is absolutely scalable, and I would rate its scalability as nine out of ten.
I would rate the scalability of NinjaOne as ten out of ten.
We easily install the agent on new servers and can create scripts to automate agent installation.
NinjaOne's scalability is brilliant, as we have gone from 2,000 devices to 3,500 devices.
Scalability in the Rapid7 InsightVM solution is straightforward.
Rapid7 InsightVM is recommended for large-scale companies with more than 30,000 users.
According to the environment requirements, we can scale the solution as needed.
Overall, the support provided has been excellent.
It is a stable solution, which is why we chose it.
Continuous monitoring is crucial to ensure system stability and avoid vulnerabilities or threats.
I would rate the stability a ten out of ten.
In the two years I have used it, I have never experienced any downtime or reliability issues.
NinjaOne is extremely stable.
We have not faced any issues with stability, and I would rate it a nine out of ten.
The stability of Rapid7 InsightVM is excellent.
There have been some challenges, especially with support response times, which affect stability.
Ideally, the scanner should automatically detect and scan all subdomains, even if not explicitly defined, ensuring comprehensive vulnerability assessment.
Ideally, updates should be more immediate, enabling quicker implementation of solutions.
Our goal is to integrate all these functions into Qualys, creating a single dashboard for comprehensive security monitoring and management.
Security and reporting, including business intelligence tools, are adequate.
NinjaOne should consider adding notifications about script executions to email, Teams, or Slack channels.
The ability to have more than one NinjaOne agent on a device at a time, as this is a significant issue in our current state.
Having the ability to build our own audit file, similar to a feature in Tenable, would be beneficial.
The major improvement needed is prompt support.
The current process requires manually telling IT teams to remediate vulnerabilities, and then they update the status of these vulnerabilities in the platform.
Qualys TotalCloud's pricing is currently acceptable, it is becoming increasingly expensive.
Pricing is managed by our finance team; however, Qualys TotalCloud offers cost-effective licensing flexibility.
Qualys TotalCloud is expensive, but it offers a premier solution with no headaches.
The pricing for NinjaOne is appropriate for small companies.
NinjaOne is reasonably priced, particularly with the inclusion of TeamViewer, SentinelOne, and Bitdefender.
My experience with pricing, setup cost, and licensing for NinjaOne is fairly cheap and easy.
Rapid7 InsightVM is expensive, possibly one of the highest in pricing among similar products.
Pricing is reasonable and competitive compared to other solutions in the market.
I would rate the pricing for Rapid7 InsightVM as eight out of ten.
This view of risk helps reduce the work we would have to do to combine multiple sources to prioritize risk.
It will help cybersecurity professionals monitor the cloud and find vulnerabilities.
We are enjoying the new feature, FlexScan, which is valuable for Internet-facing VMs.
The software's automation tools have solved critical deployment problems for small businesses.
A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage.
Every month, every quarter, I see new features, and it is always evolving.
It's based on the CVSS risk scoring system, which is well-recognized and effective.
The dashboard is excellent as it helps in visualizing our vulnerability management data.
We have integrated our SIEM solutions and antivirus with each other through Rapid7.
| Product | Mindshare (%) |
|---|---|
| Qualys TotalCloud | 1.1% |
| Rapid7 InsightVM | 2.0% |
| NinjaOne | 1.0% |
| Other | 95.9% |

| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 4 |
| Large Enterprise | 29 |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 3 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 29 |
| Midsize Enterprise | 14 |
| Large Enterprise | 25 |
Qualys TotalCloud enhances security posture across cloud environments with continuous monitoring, vulnerability management, and risk visualization, ensuring efficient threat assessment and automated remediation for improved cyber risk reduction.
Qualys TotalCloud offers a robust suite of security tools essential for organizations managing multi-cloud infrastructures. By integrating cloud accounts and automating workflows, it supports AWS, Azure, and GCP, offering comprehensive vulnerability management and zero-day detection. The platform's user-friendly design, combined with its extensive risk management and unified threat assessment capabilities, enables organizations to prioritize and remediate vulnerabilities effectively. TruRisk Insights provides clear insights on cyber risks, while the automation options streamline patch management and scanning processes. API integration across IaaS and SaaS environments further enhances resource allocation efficiency and saves time, addressing misconfigurations across cloud environments.
What are the most important features of Qualys TotalCloud?Qualys TotalCloud is deployed in sectors needing rigorous vulnerability management, such as finance and healthcare. Companies utilize it to secure multi-cloud environments like AWS, Azure, and GCP, focus on compliance, and integrate security into CI/CD pipelines to detect and remedy threats pre-deployment.
NinjaOne provides comprehensive remote monitoring, troubleshooting, and automation via a user-friendly web interface. With a robust mobile app and integration capabilities, it appeals to small businesses seeking cost-effective management solutions.
NinjaOne is designed to streamline IT operations through its remote monitoring, patch management, and automation capabilities. Its integration with Bitdefender and ongoing feature enhancements are valuable, although users express a desire for more third-party compatibility and smoother deployment processes. The platform's SLA system enhances performance tracking, while its continual development is a key attraction. Despite some calls for a more intuitive graphical interface and advanced reporting features, it remains an asset for managed service providers and businesses adapting to cloud-based environments.
What are the most important features?
What benefits can users expect?
NinjaOne is widely employed across different sectors for server and workstation management, network infrastructure oversight, and client computer support. With its cloud-based framework, it supports managed service providers and businesses shifting to the cloud, ensuring seamless software deployment and improved asset management, making it integral to modern IT environments.
Rapid7 InsightVM provides advanced vulnerability scanning and remediation tracking with real-time data integration. Its intuitive interface supports both agent and agentless modes, enhancing cybersecurity by reducing exploitable vulnerabilities.
Rapid7 InsightVM integrates smoothly with existing security infrastructure, supporting detailed dashboards and reporting features for efficient risk scoring and vulnerability management. Users value its comprehensive asset tagging and the ability to prioritize vulnerabilities, appreciating host discovery capabilities. While InsightVM requires enhancements in reporting flexibility and patch management integration, and users seek improved support response times and extended security measures. Desired improvements also include greater integration with other tools and expanded dashboard customization.
What are the key features of Rapid7 InsightVM?InsightVM's implementation spans several industries, offering robust solutions in vulnerability management, patch management, and cybersecurity compliance facilitation. Organizations leverage its capacity for comprehensive network monitoring and critical vulnerability visibility to enhance their cybersecurity posture.
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