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New Relic vs SolarWinds Network Automation Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

New Relic
Ranking in Network Monitoring Software
10th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
159
Ranking in other categories
Application Performance Monitoring (APM) and Observability (3rd), IT Infrastructure Monitoring (8th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (5th), AIOps (4th)
SolarWinds Network Automati...
Ranking in Network Monitoring Software
108th
Average Rating
5.6
Reviews Sentiment
8.5
Number of Reviews
2
Ranking in other categories
Network Automation (15th)
 

Mindshare comparison

As of August 2025, in the Network Monitoring Software category, the mindshare of New Relic is 1.9%, down from 3.5% compared to the previous year. The mindshare of SolarWinds Network Automation Manager is 0.1%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Rahul -Jain - PeerSpot reviewer
Good for application Performance Monitoring but not stable
There are two types of teams we have in every organization. One is for DevOps, and the second one is for performance testing. Those who are using these tools, like AppDynamics, Dynatrace, or whatever tool we have on the APM side. These tools are used by two teams: one is the performance team, and another one is the DevOps team. So, the setup and the alert system belong to the DevOps team, not for performance. So, I don't use any alerts in AppDynamics, Dynatrace, or any of the tools.
Giulio Valeri - PeerSpot reviewer
Threat detection failures, poor technical support, and expensive
We use the solution to manage all of our customer's systems. We monitor and decide if everything is okay and if not, we do changes when needed. For example, if there is a need to change the antivirus software we can automate the process and install the new one. There are scripts within the software…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"As soon as it monitors all our systems and is integrated with PagerDuty, the operations team just needs to wait for alerts on their cellphones to fix things."
"The feature I found most valuable is being able to design my queries. It's easy to design a query."
"The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful."
"There are many valuable features in New Relic APM. We developed some software applications and we are able to monitor the errors very easily. Their log security retention is very good."
"Working with the solution is very easy. It's user-friendly."
"The most valuable features are the dashboards and tracing."
"The product allows the developer to see the actual problems in the applications."
"It has the ability to monitor random URLs not tied to the one pinger per application (though it costs extra)."
"The solution offers so many great resources, it makes them a powerhouse in the market."
"The installation is easy."
 

Cons

"The APIs could be better. I would also like more APIs and features to integrate with streaming solutions, like Kinesis or Kafka."
"The price could improve."
"There are certain features that are not supported in New Relic, such as CATSEARCH, which allows you to do a full-text search."
"It would help customers if there were an on-premises version available."
"I would like if it could have predictive analysis. Today, we only have the option to configure thresholds."
"Compared to their competitors, they are missing some features at the moment."
"The solution is quite expensive."
"It would be nice if there were pre-made dashboards."
"The price could be a bit lower."
"We did not like SolarWinds because it was not able to communicate between UPSA and our accounting system. They should have better integration."
 

Pricing and Cost Advice

"The new licensing model is great, as we pay for what we use (in computational units). However, the pricing is expensive compared to other tools."
"The solution is less expensive than AppNeta."
"There is a picture which goes to your browser and it monitors requests from other users. However, it's impossible to use now because the price is very high. The feature is very nice, but I tried it during the trial period, and the current price makes it impossible to use."
"New Relic is either free with low retention and minimal functionalities, or expensive with full options and retention."
"The solution is quite expensive. It costs around $5,000 a month. There aren't any additional costs above that."
"This is an expensive product."
"The pricing and licensing are too high."
"If I remember it correctly, the pricing was based on the core, and the monthly subscription used to cost us $1,500 or $2,000. We had pre-prod and production services. Costing was different for pre-prod and production. For pre-prod, it was 40% less than the production service cost. It was a combined package."
"The price of SolarWinds Network Automation Manager is fair. However, it is more expensive than ConnectWise."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
14%
Manufacturing Company
8%
Retailer
6%
Government
15%
Manufacturing Company
11%
Computer Software Company
9%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
I reviewed another observability tool, DataDog, and we moved away from New Relic because the pricing was not convenient and didn't fit our budget. With DataDog, some of the APM features we were loo...
Ask a question
Earn 20 points
 

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
SolarWinds NAM
 

Overview

 

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Maalem Financing Company, School City of Hammond
Find out what your peers are saying about New Relic vs. SolarWinds Network Automation Manager and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.