New Relic vs Riverbed NPM+ comparison

New Relic and Riverbed are both solutions in the Network Monitoring Software category. New Relic is ranked #7 with an average rating of 7.8, while Riverbed is ranked #95. New Relic holds a 2.0% mindshare in NMS, compared to Riverbed’s 0.2% mindshare. Additionally, 94% of New Relic users are willing to recommend the solution.

New Relic

Read 158 New Relic reviews

3,992 Views
3,179 Comparison Views

94% willing to recommend

Riverbed NPM+

Read 1 Riverbed NPM+ review

217 Views
149 Comparison Views

0% willing to recommend

New Relic

Riverbed NPM+

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between New Relic and Riverbed NPM+ based on real PeerSpot user reviews.

Find out what your peers are saying about Zabbix, Auvik, Datadog and others in Network Monitoring Software.

To learn more, read our detailed Network Monitoring Software Report (Updated: April 2025).

Buyer's Guide

Network Monitoring Software

April 2025

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Helped 851,471 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

New Relic

Ranking in Network Monitoring Software

7th

Ranking in Cloud Monitoring Software

4th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

158

Ranking in other categories

Application Performance Monitoring (APM) and Observability (4th), IT Infrastructure Monitoring (6th), IT Operations Analytics (3rd), Mobile APM (3rd), AIOps (3rd)

Riverbed NPM+

Ranking in Network Monitoring Software

95th

Ranking in Cloud Monitoring Software

49th

Average Rating

0.0

Reviews Sentiment

8.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of New Relic is 2.0%, down from 3.8% compared to the previous year. The mindshare of Riverbed NPM+ is 0.2%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Iqbal Khowaja

Chief Technology Officer at State of Hawaii

Has a simple user interface and end-to-end monitoring and self-healing features

My organization uses many application performance management solutions, such as AppDynamics, New Relic APM, Splunk, and Datadog. I'm the CTO for the state of Hawaii, and across the board, different departments use different APM tools. I'm using the latest version of New Relic APM, but I cannot recall the exact version. My company has a dozen engineers using and monitoring New Relic APM. I'd tell anyone planning to use New Relic APM that it has to fit what you have. For example, most of my company's payload is in AWS, and the tool has adopters and features that CloudWatch cannot provide. Still, New Relic APM can, so you should do a demo or trial run first and see if it's a tool that'll help you with end-to-end monitoring. New Relic APM is working well for my company, so an excellent way to start is to do a trial run to see how the tool works out for your current applications. My rating for the tool is nine out of ten because my experience with it has been great. New Relic also worked closely with my company and has always been upfront on what's available and what's not. My company is a New Relic APM customer.

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Akhilesh Mishra

Technical Lead at M.Tech

Helps to easily troubleshoot issues and fix it

If the backend server and application servers are not responding properly, users can use the tool to find out the issue. It also helps to find out where the issue is happening. Customers can easily troubleshoot the issue and fix it. Alluvio Network Performance Management is good for…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The best feature of New Relic is its simple look and feel, making it easier to use than other tools."

"We like the performance of the product."

"It has the ability to monitor random URLs not tied to the one pinger per application (though it costs extra)."

"Server uptime is its most valuable feature."

"The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information."

"Working with the solution is very easy. It's user-friendly."

"The solution offers good documentation."

"It has prevented failures from occurring in our production environment."

More New Relic pros

"Alluvio Network Performance Management is good for troubleshooting."

Cons

"Compared to their competitors, they are missing some features at the moment."

"The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop."

"In the next release, I'd like to see a better pricing structure."

"I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics."

"One thing I'd like to see in any APM, especially New Relic, is the ability to use distributed transactions. When one microservice calls another, it calls another database and microservice. The entire data visualization layer will not be able to correlate from one microservice from end to end and return on that path. Distributed transactions would be a great addition that would make life simpler. Unfortunately, no APM has that end-to-end capability."

"New Relic is very slow, and the app is a bit frustrating to use, which is something that has been happening a lot in the past year. During the last six months, I have noticed that it has become extremely laggy."

"I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues."

"I would like the ability to set up certain dummy accounts and do the actual things that the customer is doing, without impacting the production environment."

More New Relic cons

"Alluvio Network Performance Management is good for troubleshooting."

Pricing and Cost Advice

"They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine."

"Cost is significant with a lot of extras."

"I think the pricing is reasonable."

"Because of budget, we are not using the mobile app part of this tool."

"The new licensing model is great, as we pay for what we use (in computational units). However, the pricing is expensive compared to other tools."

"This solution required a license and it is better than some other competitors."

"The price depends on how many agents you want."

"The price of New Relic could improve. It is expensive."

More New Relic pricing and cost advice

"The tool's pricing is high and I would rate it one out of ten."

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Top Industries

By visitors reading reviews

Educational Organization

45%

Computer Software Company

Financial Services Firm

Manufacturing Company

Financial Services Firm

19%

Retailer

11%

Computer Software Company

11%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

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What do you like most about New Relic Insights?

The product's initial setup phase was very easy.

See all answers

What needs improvement with New Relic Insights?

Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal. The handling of logs from integration tools is not as advanced compared to other to...

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What do you like most about Alluvio Network Performance Management?

Alluvio Network Performance Management is good for troubleshooting.

See all answers

What is your experience regarding pricing and costs for Alluvio Network Performance Management?

The tool's pricing is high and I would rate it one out of ten.

See all answers

What needs improvement with Alluvio Network Performance Management?

The tool needs to add monitoring features for threats and vulnerabilities. It should also add database activity monitoring features.

See all answers

Comparisons

Dynatrace vs New Relic

Compared 12% of the time

Elastic Observability vs New Relic

Compared 11% of the time

Datadog vs New Relic

Compared 9% of the time

Splunk AppDynamics vs New Relic

Compared 6% of the time

Azure Monitor vs New Relic

Compared 5% of the time

More New Relic Competitors

NETSCOUT InfiniStreamNG vs Riverbed NPM+

Compared 33% of the time

Datadog vs Riverbed NPM+

Compared 24% of the time

PRTG Network Monitor vs Riverbed NPM+

Compared 22% of the time

ThousandEyes vs Riverbed NPM+

Compared 22% of the time

More Riverbed NPM+ Competitors

Product Reports

Buyer's Guide

New Relic

May 2025

Download New Relic product report

Buyer's Guide

Network Monitoring Software

April 2025

Download Riverbed NPM+ product report

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

Alluvio Network Performance Management

Overview

New Relic is a powerful tool for optimizing web pages, tracking user behavior, and monitoring application performance. It helps detect anomalies, generate metrics, and create dashboards for synthetics monitoring, container workloads, stress tests, and more.

New Relic provides organizations with comprehensive insights into APIs, infrastructure, and scalability. It supports mobile and web applications with features like java tracking, health maps, customizable dashboards, and drill-downs. Users benefit from its easy initial setup, accurate alerts, UI monitoring, error tracking, and traceability. New Relic supports multiple ecosystems with straightforward pricing and new feature introductions, offering end-to-end monitoring, thorough data analysis, and effective problem resolution.

What are New Relic's most important features?

Java Tracking: Efficiently monitor Java applications.
Infrastructure Monitoring: Comprehensive overview of infrastructure health.
APM: In-depth application performance monitoring.
Tight Integration: Seamless integration across different system layers.
Health Maps: Visual representation of system health.
Customizable Dashboards: Personalized data display and insights.
Drill-Downs: Detailed analysis at multiple levels.

What benefits and ROI should users look for in reviews?

Application Insights: Detailed understanding of application performance.
Accurate Alerts: Immediate notifications for issues.
Traceability: Enhanced end-to-end traceability for problem resolution.
Scalability: Accommodation of growing infrastructure.
Flexible Query Design: Adaptable search and analysis functionality.
Reliable Performance: Consistent application monitoring and upkeep.

New Relic is leveraged in industries such as e-commerce, finance, and technology. It helps monitor web traffic, evaluate load balancing, and ensure applications meet performance standards. Companies use it for stress tests, container-based workloads, API monitoring, and infrastructure management. Its integration capabilities are valuable for maintaining performance and scalability across diverse ecosystems, aiding in thorough data analysis and problem resolution.

New Relic

Riverbed NPM+ is a SaaS-delivered service that uses Riverbed Unified Agent to collect decrypted packet data at every user and server endpoint. It fills visibility gaps caused by encrypted tunnels in Zero Trust, remote work, and cloud-native environments. Taking an agent-based deployment approach ensures flexibility, simplicity, and scalability. With this AI-driven Network Observability, Riverbed takes a revolutionary step towards faster issue detection and higher service availability.

Riverbed

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

Information Not Available

Buyer's Guide

Network Monitoring Software

April 2025

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