New Relic vs Quest Foglight for APM [EOL] comparison

Why PeerSpot?

New Relic and Quest Software are both solutions in the Application Performance Monitoring (APM) and Observability category. Additionally, 94% of New Relic users are willing to recommend the solution, compared to 86% of Quest Software users who would recommend it.

New Relic

Read 176 New Relic reviews

29,719 Views
19,317 Comparison Views

94% willing to recommend

Quest Foglight for APM [EOL]

Read 22 Quest Foglight for APM [EOL] reviews

86% willing to recommend

New Relic

Quest Foglight for APM [EOL]

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between New Relic and Quest Foglight for APM [EOL] based on real PeerSpot user reviews.

Find out what your peers are saying about Splunk, Dynatrace, Datadog and others in Application Performance Monitoring (APM) and Observability.

To learn more, read our detailed Application Performance Monitoring (APM) and Observability Report (Updated: October 2026).

Buyer's Guide

Application Performance Monitoring (APM) and Observability

October 2026

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Helped 920,223 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

New Relic

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

176

Ranking in other categories

Application Performance Monitoring (APM) and Observability (4th), Network Monitoring Software (10th), IT Infrastructure Monitoring (10th), IT Operations Analytics (3rd), Mobile APM (2nd), Cloud Monitoring Software (3rd), AIOps (6th)

Quest Foglight for APM [EOL]

Average Rating

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Featured Reviews

BasilJiji

System engineer at a retailer with 10,001+ employees

Real-time alerts have reduced server outage impact and support fast incident response

In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

Read full review

Anton Kasimov

Consultant at a tech services company with 1,001-5,000 employees

Drill-down monitoring shows us the entire transaction chain, from the front end to back end. It needs HTML5 interface.

I want to see a new interface that contains HTML5 features. The current version of Foglight (on-premise edition) is so fusty in comparison with leaders of Gartner APM Quadrant - i.e. Appdynamics, NewRelic, Dynatrace. If you try to compare SaaS and on-premise Foglight versions you can see differences in UI-design. It's my subjective experiences, but SaaS version looks more modern. Hope this helps

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Sometimes, I monitor the user's time of response and use this information to improve the number of servers on the back-end. Or, I can use it to change my back log for front-end developers and improve their response times. It's very important in this case because I can improve the experience of the final user."

"The best features New Relic offers are end-to-end tracing of any calls and custom dashboards."

"The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful."

"New Relic has positively impacted my organization by providing peace of mind to my clients, and it also gives a lot of insight to their marketing department on how users interact with their websites or how they work with them."

"I feel like it’s the best-in-class, and its differentiator is aggregation and the speed at which you can query large amounts of data."

"We have a standard visibility process for any application that rolls out, and it gives us the ability to train our people and provide a more responsive application."

"The most valuable features are the dashboards and tracing."

"The versatility of the solution is its most valuable feature."

More New Relic pros

"Foglight has been our go to monitoring tool for several years in the DB2 and Oracle space."

"With the APM you can replay the end user session and see issues quickly by viewing the session."

"Our ROI has been great it has saved us many times to resolve issues before customers started complaining."

"At a glance I can easily see what is going on with all of my VMware environments, including top consumers of resources."

"Over all in my organization, this product helped us to maintain health, risk and efficiency of the virtual infrastructure."

"The most valuable feature is drill-down monitoring, which shows us from one interface the transaction chain from the front end to back end."

"Foglight Enterprise was the most scalable and easy to deploy tool."

"Having standard monitoring features and a central repository saves us a lot of time and reduces risk of incidents."

More Quest Foglight for APM [EOL] pros

Cons

"I wish it had more insight into what might be causing a particular slowness issue. It finds the function, but it would be great to have insight into what’s slow."

"I'd like to see alerting based on custom insight queries."

"New Relic is priced on the higher side."

"There are a number of plugins that New Relic makes. It would be nice to be able to instantly integrate that with APM."

"<p>New Relic can be improved in a few areas. I noticed that some things can be easily done through Splunk but not through New Relic.</p>"

"I haven't come across any features that are lacking."

"Installation of plugins seem to be really difficult due to the documentation available."

"The browser isn't exactly reliable."

More New Relic cons

"The upgrade process could use some fine tuning. I have done an upgrade of the system as well as addedupdated agents, and sometimes that process is a bit cumbersome, and does not go as planned."

"There are some metrics I'd like to track that are difficult to find or implement into a tracking solution without a lot of manual work."

"I want to see mobile access application in the next release."

"We had stability issues for FTR. The player used to get hung while running the robot scripts."

"Stability was always an issue in large environments."

"We are running a Webmethods stack (Software AG) and Foglight is unable to instrument. We are in a POC with Dynatrace and it was able to instrument with little effort."

"The “cartridge” concept for every little thing is a bit of a bother to implement."

"The price is expensive for us."

More Quest Foglight for APM [EOL] cons

Pricing and Cost Advice

"Purchasing through the AWS Marketplace was easy. The product is easy to deploy and manage, which is why our company purchased through the AWS Marketplace."

"They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine."

"We spend somewhere around $5,000 to $6,000 per month with an annual recommitment of maybe $60,000. These are just ballpark figures."

"The price of New Relic could improve. It is expensive."

"The detection piece of it brings us a big return on investment."

"The solution is less expensive than AppNeta."

"We deploy everything on AWS. Purchasing the product on AWS Marketplace made it easier for us."

"The product is neither cheap nor expensive, and I believe that it is a competitively-priced tool."

More New Relic pricing and cost advice

"The price is expensive for us."

"I recall it being a very expensive solution relative to function and stability."

"Since the product split – the licensing is a bit more complex."

"Foglight can be expensive I would go with the pricing at a three year deal."

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Outsourcing Company

11%

Manufacturing Company

10%

Construction Company

Outsourcing Company

17%

Marketing Services Firm

11%

Construction Company

10%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	65
Midsize Enterprise	52
Large Enterprise	80

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	7
Large Enterprise	13

Questions from the Community

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

What needs improvement with New Relic Insights?

I find New Relic to be somewhat expensive. Our team shares logins, contrasting with other applications where individual team accounts are standard. Pricing is a primary concern since New Relic can ...

See all answers

What is your primary use case for New Relic Insights?

As an Application Monitoring Engineer, my primary responsibilities include ensuring the uptime of services, managing infrastructure, and monitoring transactions. I use New Relic to set up incidents...

See all answers

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Compared 20% of the time

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Oracle Enterprise Manager vs Quest Foglight for APM [EOL]

Compared 16% of the time

Dynatrace vs Quest Foglight for APM [EOL]

Compared 15% of the time

Oracle Real User Experience Insight vs Quest Foglight for APM [EOL]

Compared 9% of the time

More Quest Foglight for APM [EOL] Competitors

Product Reports

Buyer's Guide

New Relic

October 2026

Download New Relic product report

Buyer's Guide

Application Performance Monitoring (APM) and Observability

October 2026

Download Quest Foglight for APM [EOL] product report

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

Foglight, Dell Foglight

Overview

New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.

New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.

What are New Relic's most important features?

Real-Time Monitoring: Provides instant visibility into application performance.
Detailed Transaction Tracing: Identifies specific transaction issues quickly.
Error Rate Tracking: Monitors and reports on error occurrences efficiently.
Customizable Dashboards: Tailors dashboard views for specific needs.
APM Integration: Seamlessly integrates with application performance management tools.

What benefits and ROI should be considered?

Operational Efficiency: Quick issue detection reduces downtime.
Improved Debugging: Enhanced error analysis supports rapid problem resolution.
Comprehensive Monitoring: Offers a holistic view of application performance and user behavior.
Incident Management: Integration with incident tools helps streamline responses.
Efficient Alerts: Rapid alert systems ensure timely notifications of issues.

In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.

New Relic

Manage your application infrastructure by monitoring the IT components that affect application performance.

Quest Software

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

Anji Automotive Logistics, Unimat, Priceline.com

Buyer's Guide

Application Performance Monitoring (APM) and Observability

October 2026

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