NETSCOUT nGeniusPULSE vs Zabbix comparison

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NETSCOUT nGeniusPULSE

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Executive SummaryUpdated on Oct 10, 2024

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Zabbix and NETSCOUT nGeniusPULSE compete in network monitoring and performance management. Zabbix appears to have the upper hand in cost-effectiveness and flexibility, while NETSCOUT nGeniusPULSE is preferred for its advanced monitoring capabilities and comprehensive feature set.

Features: Zabbix is valued for its open-source nature, scalability, and seamless integration with various platforms. It provides extensive metrics collection and alerting capabilities. NETSCOUT nGeniusPULSE is praised for its in-depth network analysis and proactive performance insights, offering robust application and network performance monitoring.

Room for Improvement: Zabbix could enhance its analytical tools, provide more structured support services, and simplify its user interface. NETSCOUT nGeniusPULSE can work on reducing initial costs, improving ease of integration with third-party tools, and offering more customizable reports.

Ease of Deployment and Customer Service: Zabbix provides a straightforward deployment model with extensive online resources and community support, making it relatively easy to set up for those with technical expertise. NETSCOUT nGeniusPULSE offers a more guided deployment process and professional support, beneficial for organizations seeking a more managed experience.

Pricing and ROI: Zabbix offers a low-cost entry point with a strong return on investment due to its open-source structure, appealing for cost-conscious organizations. NETSCOUT nGeniusPULSE involves higher initial costs, but its sophisticated capabilities justify the investment for enterprises seeking comprehensive network visibility.

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To learn more, read our detailed NETSCOUT nGeniusPULSE vs. Zabbix Report (Updated: September 2025).

NETSCOUT nGeniusPULSE vs. Zabbix

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Helped 869,760 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

NETSCOUT nGeniusPULSE

Ranking in Network Monitoring Software

36th

Average Rating

8.6

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Zabbix

Ranking in Network Monitoring Software

1st

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

107

Ranking in other categories

Application Performance Monitoring (APM) and Observability (9th), Server Monitoring (1st), IT Infrastructure Monitoring (1st), Cloud Monitoring Software (1st)

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of NETSCOUT nGeniusPULSE is 0.4%, up from 0.4% compared to the previous year. The mindshare of Zabbix is 11.4%, up from 11.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
Zabbix	11.4%
NETSCOUT nGeniusPULSE	0.4%
Other	88.2%

Network Monitoring Software

Featured Reviews

Leandro Di Maria

Gerente De Ventas at internet winds ag

Offers real-time monitoring capabilities, which help businesses optimize their operations

The tools are part of managed environments, but when the capabilities of the routers need to be increased, we use NETSCOUT to manage things at an international level. The tool's user interface is okay. It would be great if the tool could provide alerts during attacks in Spanish. In the next release, if the traffic analysis could send our company an alert before an attack starts, it would be even better. Before an attack starts, seeing the traffic behavior and activities would be great. The tool should also share alerts since it is an area where the product has certain shortcomings.

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B Ahmed

Manager, Information Technology Zara & Inditex at Cenomi

Enables seamless global client monitoring with reliable remote connectivity

I use the solution to provide a perfect environment for remote connectivity with my clients. Many tools that I require for system maintenance are included. I can easily monitor all of my clients throughout the world I did not give much thought to it, however, improvements could be made to Zabbix.…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of NETSCOUT nGeniusPULSE is the network troubleshooting analysis. You can pinpoint an issue before it could shut down the network."

"This is a very reliable and complete solution for troubleshooting and monitoring environments."

"I like the single pane of glass view. I like being able to go to one place instead of having to hunt around for everything."

"I like the single pane of glass view because it presents everything in one window, obviously. You can see it all. With a quick glance, you get a pretty good snapshot of what's going on in a particular situation."

"The solution's technical support team consists of good engineers and technicians."

"The most valuable features of this solution are monitoring and maintaining traffic queuing, as well as seeing who is using the bandwidth."

"Zabbix has a roadmap and they are continuously and frequently adding new features."

"The most valuable feature is monitoring."

"It has good graphs of what is going on within the operating system."

"The most valuable feature is the protocol to manage anything."

"Zabbix is an excellent performance monitoring tool."

"The basic setup is very easy."

"There is less computing power needed for scaling."

"Zabbix has high scalability. I would rate it a nine out of ten."

More Zabbix pros

Cons

"The GUI interface and dashboards could be more attractive to the customer."

"The price of the solution could be reduced."

"In terms of additional features, I would like to see better event notification. Right now, we put in an email address to receive an alert and it receives every event and every alert that comes out. We need something a little more granular."

"Usability is the area with the biggest room for improvement. We've found that with NETSCOUT, while it's a fantastic product, the usability is a major factor because there are just way too many clicks. It's obvious, from our experience, that the people who are developing the product aren't using it."

"Before an attack starts, seeing the traffic behavior and activities would be great. The tool should also share alerts since it is an area where the product has certain shortcomings."

"They require a lot of manual effort as traffic flows, networks, and formal times change."

"I would like to remotely connect to the computer, and Zabbix doesn't have this capability."

"The dashboard and the graph section could be a little bit more professional."

"The only improvement I would suggest, revolves around its AI and ML capabilities."

"The GUI could be more intuitive. Also, we'd like streaming telemetry. Zabbix might have this feature, but I haven't seen it yet. It took us a long time to get started because the documentation isn't very descriptive. We had to go through various sources like YouTube and forums to get this solution working."

"It would be helpful if they translated the documentation to Cyrillic languages."

"Documentation terminology could be improved."

"Zabbix could improve when it comes to large-scale use cases. Additionally, the inventory could be better when connecting to other solutions, such as ServiceNow. There show to be better integration with other platforms and storage."

"The product could be more secure and more stable."

More Zabbix cons

Pricing and Cost Advice

"Cost is contracted on a yearly basis. There is no additional cost beyond the standard licensing."

"The price of NETSCOUT nGeniusPULSE is high. The other solutions are less expensive but we cannot depend on the other solutions, they are not as stable."

"The tool's price is okay. On a scale of one to ten, I rate it as a five, where one means it is not expensive, and ten means it is the most expensive."

"We purchased Zabbix for a good price, including support"

"There is a license required for this solution and we pay annually for our license."

"The tool's licensing is good."

"There is no license but we need to pay for support."

"We were searching for an open source solution and Zabbix fit the bill because it is free and open source under the GPL license."

"It is open source. If you want to have a subscription or official support, you can pay for it. They have different plans, which are not that expensive. The plans are based on per monitoring server, not per monitored equipment. So, it is not at all expensive, and you can also live without the support if you want a cheaper option."

"Zabbix is open-source so if one wishes to implement it in-house, they must have qualified professionals to set up and optimize databases, Linux/Unix OS, PHP, Apache, and depending on what is monitored, a full-stack network and systems administrator may be needed."

"This solution is completely open-source, so it is quite affordable."

More Zabbix pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

Government

17%

Computer Software Company

11%

Financial Services Firm

Insurance Company

Computer Software Company

15%

Financial Services Firm

10%

Comms Service Provider

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	53
Midsize Enterprise	23
Large Enterprise	34

Questions from the Community

What is your experience regarding pricing and costs for NETSCOUT nGeniusPULSE?

The tool's price is okay. On a scale of one to ten, I rate it as a five, where one means it is not expensive, and ten means it is the most expensive.

What needs improvement with NETSCOUT nGeniusPULSE?

What is your primary use case for NETSCOUT nGeniusPULSE?

I use the solution in my company to analyze international traffic.

What do you like most about Zabbix?

The template system in Zabbix is very beneficial as it saves time in configuration.

What is your experience regarding pricing and costs for Zabbix?

If you want to save costs, you can use Zabbix.

What needs improvement with Zabbix?

The reporting is lacking because this is an open-source tool, and nowadays, management's expectation is that the reports should be of high quality and every information should be presented in a con...

NETSCOUT nGeniusONE vs NETSCOUT nGeniusPULSE

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Product Reports

NETSCOUT nGeniusPULSE

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Also Known As

nGeniusPULSE

No data available

Overview

NETSCOUT’s nGeniusPULSE delivers the visibility needed into today’s evolving IT eco-system to ensure the availability, reliability, and performance of your mission-critical business services across your multi-cloud environment, from wherever users need access.

NETSCOUT

Zabbix is an open-source monitoring software that provides real-time monitoring and alerting for servers, networks, applications, and services.

It offers a wide range of features including data collection, visualization, and reporting.

With its user-friendly interface and customizable dashboards, Zabbix helps organizations ensure the availability and performance of their IT infrastructure.

Sample Customers

Banco Votorantim

1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba

NETSCOUT nGeniusPULSE vs. Zabbix