NETSCOUT nGeniusPULSE vs ThousandEyes comparison

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Executive Summary

We performed a comparison between NETSCOUT nGeniusPULSE and ThousandEyes based on real PeerSpot user reviews.

Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed NETSCOUT nGeniusPULSE vs. ThousandEyes Report (Updated: November 2022).
654,658 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
"The most valuable features of this solution are monitoring and maintaining traffic queuing, as well as seeing who is using the bandwidth.""The most valuable feature of NETSCOUT nGeniusPULSE is the network troubleshooting analysis. You can pinpoint an issue before it could shut down the network."

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"The authentication overall - including to the VPN and LAN - is excellent.""ThousandEyes gives companies better visibility.""The most valuable feature of ThousandEyes is user-friendliness. It has been essential for us to have a solution that is easy to use.""The installation process is not hard at all.""It's fairly easy to set up."

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"The price of the solution could be reduced.""They require a lot of manual effort as traffic flows, networks, and formal times change."

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"ThousandEyes could improve the dashboards by adding more features.""The guest portal is hard to use.""They only offer synthetic requests.""Once I fully use the tool 100%, I'm sure I would have something to critique, however, for now, I'm happy with it.""I would like the product to offer more agility."

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Pricing and Cost Advice
  • "The price of NETSCOUT nGeniusPULSE is high. The other solutions are less expensive but we cannot depend on the other solutions, they are not as stable."
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    Questions from the Community
    Top Answer:The most valuable feature of NETSCOUT nGeniusPULSE is the network troubleshooting analysis. You can pinpoint an issue before it could shut down the network.
    Top Answer:The price of NETSCOUT nGeniusPULSE is high. The other solutions are less expensive but we cannot depend on the other solutions, they are not as stable. When you purchase the license annually it is… more »
    Top Answer:The price of the solution could be reduced.
    Top Answer:It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective.  You can check… more »
    Top Answer:The authentication overall - including to the VPN and LAN - is excellent.
    Top Answer:The guest portal is hard to use. Clients have faced many difficulties, especially around various mobile devices in order to get LAN authentication. They need to improve this area. Right now, the user… more »
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    NETSCOUT’s nGeniusPULSE delivers the visibility needed into today’s evolving IT eco-system to ensure the availability, reliability, and performance of your mission-critical business services across your multi-cloud environment, from wherever users need access.

    ThousandEyes is a Network Intelligence platform that delivers visibility into every network an organization relies on, whether public or private. ThousandEyes enables users to optimize application delivery, end-user experience and ongoing infrastructure investments.

    With cloud, enterprises can innovate much faster, but the growing number of cloud and SaaS applications means that more apps are being delivered over the Internet. This increases dependence on the Internet, a public “best effort” network, and other third-party infrastructures, substantially reducing the ability of IT teams to predict, visualize and control operational behavior. This results in a chaotic and unmanageable IT environment, making issue resolution a time-consuming ordeal, potentially impacting reputation and revenue. ThousandEyes has innovated an approach based on an unmatched distribution of smart agents across the Internet and enterprise, providing visibility all the way to the end user. ThousandEyes gathers and analyzes massive volumes of Network Intelligence data from all of these vantage points, enabling organizations to solve even their most obscure performance problems in minutes. By using ThousandEyes in the planning and testing phases of cloud adoption, customers can also strategically identify and fix underlying problems before production deployment of business-critical applications.

    The ThousandEyes solution is ubiquitous across industry sectors, and since launching in mid-2013, customers have come from a diverse set of industry sectors, which include Silicon Valley technology companies, financial services, healthcare, pharmaceuticals, retail, manufacturing and education.

    Learn more about NETSCOUT nGeniusPULSE
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    Sample Customers
    Banco Votorantim
    Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
    Top Industries
    Computer Software Company21%
    Manufacturing Company9%
    Comms Service Provider9%
    Comms Service Provider20%
    Computer Software Company20%
    Financial Services Firm10%
    Manufacturing Company6%
    Company Size
    Small Business19%
    Midsize Enterprise6%
    Large Enterprise74%
    Small Business43%
    Midsize Enterprise14%
    Large Enterprise43%
    Small Business16%
    Midsize Enterprise11%
    Large Enterprise73%
    Buyer's Guide
    NETSCOUT nGeniusPULSE vs. ThousandEyes
    November 2022
    Find out what your peers are saying about NETSCOUT nGeniusPULSE vs. ThousandEyes and other solutions. Updated: November 2022.
    654,658 professionals have used our research since 2012.

    NETSCOUT nGeniusPULSE is ranked 46th in Network Monitoring Software with 2 reviews while ThousandEyes is ranked 21st in Network Monitoring Software with 5 reviews. NETSCOUT nGeniusPULSE is rated 8.0, while ThousandEyes is rated 9.0. The top reviewer of NETSCOUT nGeniusPULSE writes "Good visibility, simple installation, and helpful technical support". On the other hand, the top reviewer of ThousandEyes writes "Scalable with good authentification and great technical support". NETSCOUT nGeniusPULSE is most compared with NETSCOUT nGeniusONE, whereas ThousandEyes is most compared with Cisco Secure Network Analytics, Meraki Dashboard, Dynatrace, AppDynamics and SolarWinds NPM. See our NETSCOUT nGeniusPULSE vs. ThousandEyes report.

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    We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.