ThousandEyes and NETSCOUT nGeniusPULSE compete in network performance monitoring. ThousandEyes generally excels in intuitive navigation and visualization, while NETSCOUT nGeniusPULSE stands out for its comprehensive feature set.
Features: ThousandEyes provides robust monitoring focusing on internet routing visualization, real-time cloud application availability, and a global perspective on network health. NETSCOUT nGeniusPULSE offers deep packet inspection, anomaly detection, and synthetic transaction monitoring for in-depth network analysis.
Room for Improvement: ThousandEyes could enhance scalability for larger enterprises, improve integration capabilities with third-party services, and offer a more customizable dashboard layout. NETSCOUT nGeniusPULSE can streamline its complex feature set, reduce the learning curve for new users, and offer more flexible reporting options.
Ease of Deployment and Customer Service: ThousandEyes is cloud-based, allowing for easy deployment and user-friendly setup. In contrast, NETSCOUT nGeniusPULSE typically requires more complex on-premise installations but compensates with extensive customer support and customization options for deployment.
Pricing and ROI: ThousandEyes often has a higher setup cost due to its capability for detailed network visibility, offering ROI through operational efficiency. NETSCOUT nGeniusPULSE, with its moderate pricing model, delivers ROI by enhancing long-term network performance and reliability, targeting those valuing sustained network stability.
| Product | Market Share (%) |
|---|---|
| ThousandEyes | 3.1% |
| NETSCOUT nGeniusPULSE | 0.4% |
| Other | 96.5% |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 3 |
| Large Enterprise | 11 |
NETSCOUT’s nGeniusPULSE delivers the visibility needed into today’s evolving IT eco-system to ensure the availability, reliability, and performance of your mission-critical business services across your multi-cloud environment, from wherever users need access.
ThousandEyes is a Network Intelligence platform that delivers visibility into every network an organization relies on, whether public or private. ThousandEyes enables users to optimize application delivery, end-user experience and ongoing infrastructure investments.
With cloud, enterprises can innovate much faster, but the growing number of cloud and SaaS applications means that more apps are being delivered over the Internet. This increases dependence on the Internet, a public “best effort” network, and other third-party infrastructures, substantially reducing the ability of IT teams to predict, visualize and control operational behavior. This results in a chaotic and unmanageable IT environment, making issue resolution a time-consuming ordeal, potentially impacting reputation and revenue. ThousandEyes has innovated an approach based on an unmatched distribution of smart agents across the Internet and enterprise, providing visibility all the way to the end user. ThousandEyes gathers and analyzes massive volumes of Network Intelligence data from all of these vantage points, enabling organizations to solve even their most obscure performance problems in minutes. By using ThousandEyes in the planning and testing phases of cloud adoption, customers can also strategically identify and fix underlying problems before production deployment of business-critical applications.
The ThousandEyes solution is ubiquitous across industry sectors, and since launching in mid-2013, customers have come from a diverse set of industry sectors, which include Silicon Valley technology companies, financial services, healthcare, pharmaceuticals, retail, manufacturing and education.
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