We performed a comparison between NETSCOUT nGeniusONE and ScienceLogic based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The valuable features include packet analysis, packet capture, and [that] it's easy to use."
"The best feature is when we have it connected permanently via TAPs. That enables us to constantly collect data and then we can go back in time... To be able to rewind, back in time, and see the problem as it happened, is very helpful."
"If one of our network pipes is getting plugged up by somebody using too much bandwidth, we can use the NETSCOUT tool to examine and find out what is going on."
"We've saved a lot of time in triaging. We have found root cause identities on packet captures and have been able to feed that information back to a specific vendor, because a lot of our technology is emerging. So, we're able to give that feedback to our vendors and have them solve the problems that they need to fix, and they have the evidence to do so."
"The fact that it's able to capture and store packets from the wires is very useful for troubleshooting with our vendors, when issues do come up. It's valuable that we have that overall data for them."
"Valuable features include data threat detection, network analytics, and overall bandwidth monitoring."
"It gives me the MOS, latency, and jitter."
"The solution helps to troubleshoot and put our hands on the weak points of customer networks."
"Power packs."
"Its ITSM and EMS combination is really amazing. There is no need to purchase two products, one for ITSM and a second for EMS/NMS."
"It has good monitoring capabilities across cloud environments, data centers, and hybrid environments."
"ScienceLogic allows us to create and customize a user-friendly dashboard."
"It is very easy to configure because we are using an agent-less version. You can very quickly implement a collector for monitoring device servers."
"It is simple."
"Dynamic Component Mapping is key and unique."
"The power flow is great."
"The Wi-Fi side needs improvement."
"I would like more in-depth convergence between all the applications, especially when I look for information through a data mine."
"The feature I am looking for is the Arbor technology, especially to run in parallel with our firewall... It's getting there."
"here is a big issue with the special way they use InfiniStream to store data."
"There are so many features that it makes it hard to know it all. You end up paying for things that you don't use and probably don't even need. It might be better if Netscout came up with a modular way to pay for what you're going to use and not pay for all of this "white elephant" without being able to take advantage of all of it."
"Some of the filters could be easier to see and to set up. That's the only thing that I've ever had any trouble with."
"It's not intuitive, it's not simple to use. It is probably the only monitoring tool, out of all the ones that I have, that I really need an expert on, an expert from nGenius, a contractor that I have to pay, to manage the tool. And that's because it's simply not easy to use. Netscout needs to focus on making it easier to use."
"NG1 has been stable for a while in our environment - at least we have what we needed. But with nBA, there's a lot of room for improvement."
"Its initial setup process is complicated."
"It was challenging onboarding users."
"Addressing duplicate IPs: There is the ability to edit the DB and fix this, but adding some logic to understand them would be a plus."
"They should add CLI command modes and scripts for high performance."
"ScienceLogic should provide detailed documents to customer as the current documents are not sufficient."
"We want to understand: how does the back end work? What if some problem occurs? What we can do? They need to provide more information."
"They should improve their support process and add chat."
"Admins do not have direct access to the reporting."
"ScienceLogic could improve the implementation, it could be made easier."
NETSCOUT nGeniusONE is ranked 26th in Network Monitoring Software with 47 reviews while ScienceLogic is ranked 14th in Network Monitoring Software with 42 reviews. NETSCOUT nGeniusONE is rated 8.2, while ScienceLogic is rated 8.6. The top reviewer of NETSCOUT nGeniusONE writes "We use it every day for the triaging of events, saving us a lot of time". On the other hand, the top reviewer of ScienceLogic writes "Great integrations, power flow, and good support". NETSCOUT nGeniusONE is most compared with Gigamon Deep Observability Pipeline, Dynatrace, ThousandEyes, AppDynamics and SolarWinds NPM, whereas ScienceLogic is most compared with Dynatrace, LogicMonitor, SolarWinds NPM, Datadog and Zabbix. See our NETSCOUT nGeniusONE vs. ScienceLogic report.
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