NETSCOUT InfiniStreamNG vs Zabbix comparison

"When we have mobile operators who are signal partners, where one is the roaming host and another is the roamer, we are able to see their traffic. Their packets are able to detect if any faults to develop, and at what point they fail."

"It helps us get to root cause quickly. With utilization and consumption of bandwidth, we can usually see what application is taking as much as they should (or shouldn't), then account for it accordingly."

"It's an easy product to set up."

"The tool has the ability to look back within a month's data. It is very easy to navigate within the tool and troubleshoot the problem, compared to other solutions that we've used in the past."

"The real-time troubleshooting and application segregation that you can do within it."

"The ability to troubleshoot customers' connectivity has been very beneficial."

"It has cut our troubleshooting down by days. Once we have a product in place, we show people examples of how it can streamline their troubleshooting process."

"The most valuable features are speed and cost."

"We are able to do problem determination on runaway processes."

"I'm supervising all the IT departments, and Zabbix seems quite good for them. It provides graphics and information in real time. We get alerts about crashes on the system, enabling us to quickly repair issues. We can easily find devices with problems."

"SNMP monitoring, source discovery, and alert triggering are most valuable."

"Every new asset placed in the environment can be automatically detected, predicting human failures."

"I really enjoy network traffic triggers that allow us to check traffic threshold from ISP."

"There is less computing power needed for scaling."

"The solution allows you to configure and customize how you want to collect information from servers or other systems."

"The basic setup is very easy."

"Being able to manage the packet flow switches in nGeniusONE would be great."

"I would like to see an improved level of stitching between IPs."

"The NetFlow Collectors could handle more flows per minute."

"The monitoring and reporting tool needs improvement. Users want more information, such as the level of detail when doing a packet analysis. They want more detail to be able to isolate down to a specific point."

"We don't use the single pane of glass view, even though we own it."

"The technology goes end-of-life on us every year, which is why I am looking forward to vSTREAM. I don't like when devices go end-of-life on us so quickly. If we can get more of an advanced notice of when an end-of-life is brought up, because our certification process within the organization takes a while."

"I'd like them to make the product more user-friendly."

"It's not able to communicate with our probes."

"Zabbix does not draw automatic mapping of the network, this is something they should add in the future. There is a lot of effort that is involved in tailoring some of the settings which could be made easier."

"Zabbix isn't very good at automation just yet."

"The main problem with Zabbix is that you have to spend time writing templates for all of the products that you have."

"Zabbix can use better documentation and support for troubleshooting."

"There is a bit of a learning curve during installation."

"The graphical user interface could be customized a little bit more, and also the dashboard could be more friendly."

"Its UI needs to be improved a little bit more so that an end-user is also able to handle it. I can handle it, but others should also be able to handle it in a better way. It becomes complex when we are growing and need to add proxies. We need more scalability features and documentation for different use cases. A lot of articles are available, but they need to be in proper documentation. For example, when you have thousands of servers that have to be monitored in different regions of the world, there should be some kind of documentation to describe how you can create proxies and add them. Sometimes, when you are using the database, it can get overloaded. When the network is growing, the number of transactions becomes very high, and the database gets overloaded. There should be information about how to reduce the load on the MySQL database, which is what Zabbix is using. The market is growing a lot, and it should be enhanced for a lot more things. We are currently bringing enhancements at our end for different use cases. For example, when dockerization is going on, how can we check the logs inside the Dockers. We should also be able to monitor and check the number of logins and add features such as SSO login and two-factor authentication as a protocol. These are the security features and concerns that we have to deal with. Currently, we are developing modules to add features to Zabbix, but they should also work on these features."

"I have experienced stability issues approximately five or ten times."

"To capture more with the solution that we bought, you have to buy another InfiniStreamNG, and there are only four ports in the back."

"I would like it to be more scalable with less spend."

"The scalability is good, but it comes at a cost. E.g., if you need 100 InfiniStream because you are sending gigs or terabytes of data to one InfiniStream, then you will have to purchase another InfiniStream, which are not cheap."

"It can be scalable. It just costs too much. With a company as big as ours, it gets too expensive to accommodate every single site."

"The price is a little high."

"This product could be cheaper."

"We pay the subscription for support by year."

"The product is an open source and free solution."

"Zabbix is free but if you use it in production then you have to pay for it."

"There is a license required for this solution and we pay annually for our license."

"It is free, which allows us to reduce costs."

"The solution is open source so is free."

"Zabbix is an open-source tool, and it's free to use."

"If you have 20,000 hosts, the support costs around €95,000 for a year."