One Identity Manager vs OpenText Identity Manager comparison

One Identity and OpenText are both solutions in the User Provisioning Software category. One Identity is ranked #1 with an average rating of 8.2, while OpenText is ranked #9 with an average rating of 7.7. One Identity holds a 10.5% mindshare in UP, compared to OpenText’s 3.2% mindshare. Additionally, 90% of One Identity users are willing to recommend the solution, compared to 87% of OpenText users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 21, 2025

One Identity Manager and OpenText Identity Manager compete in the identity and access management space. One Identity Manager seems to have the upper hand due to its extensive range of connectors and high degree of customization, appealing to businesses requiring flexible and integrated solutions.

Features: One Identity Manager offers significant customization capabilities with a broad range of connectors and robust reporting, allowing tailored workflows. OpenText Identity Manager shines in event-based processing and integration capabilities but lacks the extensive out-of-the-box connectors of One Identity Manager.

Room for Improvement: One Identity Manager needs to address performance issues in complex deployments and improve documentation and user experience, focusing on simplifying configurations and user interfaces. OpenText Identity Manager should enhance its cloud integration and simplify the user interface for better administrative ease.

Ease of Deployment and Customer Service: One Identity Manager supports on-premises, cloud, and hybrid deployments, offering more flexibility. Its customer service varies based on the support level purchased. OpenText Identity Manager primarily focuses on on-premises deployment, limiting its flexibility for cloud-centric organizations, and although technical support is effective in problem-solving, response times for complex issues could improve.

Pricing and ROI: One Identity Manager is more expensive but offers a solid return on investment due to its comprehensive features, particularly for large enterprises. Its complex licensing model can mean a significant initial investment but is justified for extensive implementations. OpenText Identity Manager offers a more flexible licensing approach, appealing to smaller enterprises or those requiring fewer features, delivering positive ROI through cost reductions and increased productivity.

To learn more, read our detailed One Identity Manager vs. OpenText Identity Manager Report (Updated: September 2025).

Buyer's Guide

One Identity Manager vs. OpenText Identity Manager

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Omada Identity

Mindshare comparison

As of November 2025, in the User Provisioning Software category, the mindshare of Omada Identity is 5.8%, down from 6.3% compared to the previous year. The mindshare of One Identity Manager is 10.5%, down from 13.7% compared to the previous year. The mindshare of OpenText Identity Manager is 3.2%, down from 3.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

User Provisioning Software Market Share Distribution
Product	Market Share (%)
One Identity Manager	10.5%
Omada Identity	5.8%
OpenText Identity Manager	3.2%
Other	80.5%

User Provisioning Software

Featured Reviews

Lars Henrik Jensen

Lead Cyber Security Architect at Ernst & Young

Faced deployment delays and daily errors but have streamlined access reviews and improved termination processes

The deployment of Omada Identity is complex; the product is not brilliantly documented, and it lacks the same level of documentation that could be found for systems such as SailPoint or Saviynt, making it harder to find material or help online, particularly with Omada Cloud. The system performance of Omada Identity is inconsistent; we've been analyzing this issue together with Omada, but we haven't been able to resolve whether the problem lies on their side or my client's side, which causes long response times and long run times in Omada sometimes. Omada Identity does not help deploy IGA within 12 weeks; the time frame for applying the rapid deployment solution was much longer than expected, and I am unsure if it is built on best practices across all systems. When we receive an error or system message from Omada Identity, it's very hard to decode what it means; we have had serious issues in daily imports that we can't explain, indicating a need for improved stability. The comprehensiveness of out-of-the-box connectors that Omada provides differs; the connectors for Microsoft and Salesforce are good, but for SAP, they are basically non-existent.

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Pradeep Pola

Senior Manager at Ernst & Young

Provides robust identity governance with deep customization and advanced integration for complex environments

One Identity Manager is a very robust tool with plenty of out-of-the-box features in the identity and access management space, and it is very easy to customize and fits for very complex platforms. For multinational companies or those with various locations managing their identities and applications, it is very easy and very robust in nature. It also helps streamline aspects of application governance, including access decisions, compliance, and auditing. It has a module called access recertification or attestation for recertification and a robust segregation of duties engine, as a governance platform that collects data and provides a variety of dashboards for management. One Identity Manager provides IGA for difficult-to-manage aspects of SAP, and I can manage by assigning profiles, roles, and groups. There's also a role-in-role concept where I can assign a role to another role. One Identity Manager delivers SAP-specialized workflows and business logic. For example, if my SAP solution is integrated with SAP GRC and I want to request a segregation of duties check with GRC before provisioning an SAP role, all those tasks can be done in One Identity Manager. It is easy to manage and provides a single platform for enterprise-level administration and governance of users' data and privileged accounts, but one must know the product. Learning One Identity Manager takes some time, around four to five months, but once learned, managing applications such as SAP or Active Directory becomes easy. One Identity Manager helps minimize gaps in governance coverage for test, dev, and production servers, and it provides internal deployment tools that make it straightforward to manage code across different environments.

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SYAMSUL SALAM

Solutions Architect at Pos DIgicert Sdn Bhd

The product is affordable and easy to use, but the technical support must be improved

The solution is used to manage SSO and login for internal applications The product enables detailed user management. The product is easy to use. Our users found it easier than Microsoft Identity Manager. The solution must add more configurations. There are different types of user identity in…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Omada Identity saves time in provisioning access for identities as it is linked to the HR system, allowing onboarding and offboarding to be done automatically; this includes the automatic creation of access roles."

"We are able to onboard new user accounts much faster by automating the process and standardizing our operations globally. Previously, there were many individual processes and manual admin interactions. We also see a lot of cost savings and benefits because through automation and standardization."

"The most relevant feature is Omada's reporting engine. Omada never 'forgets' and archives every process. All steps an admin, user, or manager has executed, are recorded in Omada."

"We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10 to 30 percent of the time we spent on provisioning access."

"The best features of Omada Identity include its cloud version, which is really fast, and I appreciate the main menu and overall look of the features; it is really user-friendly and easy for the users to understand what they want."

"Omada's onboarding features reflect our processes for onboarding new employees well. That is the primary reason we use this solution. We use role-based access control. I'm not sure how much it has improved our security posture, but it's made managing identities more convenient."

"It has a very user-friendly interface compared to what we are used to, and it is highly configurable. In the old solution, when we needed to do something, we had to have a programmer sitting next to us, whereas, in Omada Identity, everything is configurable."

"Its best feature is definitely the process design. It is quite easy and straightforward to design a process."

More Omada Identity pros

"It is highly customizable, a feature that influenced our company's decision. We can easily customize it."

"The most valuable features are centralized Identity Management, robust Access Governance, and One Identity Manager workflow automation."

"The best feature of this solution is its flexibility to be customized. It is like a framework. You can customize it very far from its core functionality, and it will still work."

"The most valuable feature is the JML. Unlike other identity manager tools, the JML is more customizable, making it easier to find."

"We have been able to make our help desk self-sufficient by giving them role-based access. We have been able to reduce service dependency by 40% to 50%."

"One Identity Manager requires no maintenance; once deployed, it can be used for any required purpose and then closed."

"The solution does help us efficiently manage lots of authorizations automatically."

"It gives the best user experience, enabling us an overview of all user entitlements."

More One Identity Manager pros

"NetIQ does not have a limit on the number of users."

"The main value lies in the simplicity of implementation, as well as its customized look and feel."

"It's a very flexible tool, so you can synchronize multiple sources of data and you have multiple connections to various kinds of systems."

"The most valuable features are Password Reset Alerts, Password Sync, and SQL connectors."

"The access request management has improved significantly in terms of its user interface. What sets it apart from competitors like SailPoint is that it's an event-based solution rather than schedule-based. That's a key differentiator."

"The most valuable features of NetIQ Identity Manager are the synchronization of different directories, such as Active Directory. We have many Active Directory systems, not only one."

"The most valuable feature of this solution has been the ability for us to integrate a lot of external systems, and the automatic transfer of a lot of identity information. Additionally, the customization is very good."

"The product is easy to use."

More OpenText Identity Manager pros

Cons

"The security permission inside Omada needs improvement. It's tricky to set up."

"We are still on Omada on-prem, but I understand that when Omada is in the cloud, you cannot send an attachment via email. We have some emails with attachments for new employees because we have to explain to them how to register and do their multi-factor authentication. All that information is in the attachment. People have to do that before they are in our system. We cannot give them a link to our Intranet and SharePoint because they do not yet have access. They have to register before that, so I need to send the attachments, but this functionality is not there in the cloud."

"There's a challenge with handling large amounts of data in this system."

"The solution should be made more agile for customers to own or configure."

"There is room for improvement in Omada's integration capabilities, particularly in streamlining complex integrations and enhancing programming logic for better rule management."

"In our organization, all the data is event-driven, which means that if an attribute is changed in the source system, it can be updated within a few seconds in all end-user systems. There is room for improvement in Omada regarding that. Omada is still batch-based for some processes, so sometimes it can take an hour or even four hours before the execution is run and the update is sent."

"It is not possible to customize reports on Omada Identity."

"Improved traceability would be helpful for administrators. For example, let's say a user's permission is being revoked. We can only see the system that has carried out a particular action but not what triggered it. If an event definition or something has changed in the criteria for the permission being removed or something like that, we don't have immediate access to that information. It takes a little detective work."

More Omada Identity cons

"The framework is robust and flexible, allowing companies to easily adopt and extend the schema as needed."

"One Identity Manager is a complex tool with multiple components and a convoluted backend."

"Their technical support's attitude is a bit strange. Quite often, we have to prove that there is a problem with the product rather than having them prove that there is not a problem with the product."

"Right now, they run an on-prem solution. Our preferred solution for cloud is Azure. So, we have yet to determine how we want to take this forward, because at this time, we are only using Graph APIs to do some Azure-related actions."

"The user interface can be confusing for end users, especially during attestations, as completed tasks simply disappear without indicating that there are no pending requests."

"I would like to integrate automated testing with One Identity, and it would be great to have some support from the vendor on here."

"They could improve the support. Sometimes, you make a service request and don't get an answer. Then, sometimes, we don't get a response that we want, and it's frustrating."

"Upgrading to a new version is consistently challenging and time-consuming."

More One Identity Manager cons

"The solution architecture is somewhat complex. For some components, the necessary resilience is not inherent."

"It needs some modern features. They should improve and modernize their management interface. It has been created over years and by different persons. You can see different applications, different management consoles for different things. There should be an integrated interface."

"Areas for improvement are further enhancing the access granting process to reduce time and improve accuracy."

"The integrations must be made easier."

"We have another system that is using the SAML system, and we also integrate with Active Directory only. If NetIQ Identity Manager can integrate directly, we would not need to use the Active Directory directory."

"The interface is old and outdated, and the design software seems archaic."

"There's no huge thing missing, because it's already comprehensive. Now and then, however, there might be a minor issue."

"If it could be operated in such a way that anybody could use it, with just the user interface, and there's no need for programming, then that would be a great improvement."

More OpenText Identity Manager cons

Pricing and Cost Advice

"My client deals directly with the Omada Identity team in terms of licensing. I never look at pricing, so I'm not aware of how much the solution costs, but it's worth the money. Often, when you begin to use Omada Identity and it takes a while to set up, it'll be irreversible, and you'd depend on and focus more on the functionality of the solution, rather than its price tag."

"Omada Identity is very reasonably and competitively priced."

"Omada Identity is competitively priced and delivers good value for our money."

"Omada is too expensive. We are in the automotive industry. The pricing might be high because most of the other customers are in the insurance or banking sectors, but it's steep for an auto supply company."

"It is not cheap. It is expensive, but compared to what we did almost three years ago, it is value for money. It is worth it."

"It's a fair price for the on-premises system. Compared with what we had before, it's much cheaper and we get all the modules in one. We tried to go with the cloud, but it was far too expensive."

"The initial total cost of ownership to implement Omada Identity is not small. The TCO for the implementation is as high as any other solution. However, the cost of maintaining the solution is at par or lower than competitors, including adding more features or maintaining the system after the initial deployment or installation to make sure that they are available for users to use or extending the functionalities of those activities. Those maintenance costs are lower than other vendors, but the initial cost of getting the system installed is still high."

"It is fairly priced for an on-premise environment, but for the cloud environment, I am not that happy with the pricing."

More Omada Identity pricing and cost advice

"The price of One Identity Manager is cheaper than SailPoint."

"One Identity Manager is fairly priced."

"There are old processes that are really great for some people and look like pieces of artwork. However, the maintenance of them is really expensive."

"It's not cheap, but the pricing is okay. Other applications cost about the same."

"It was okay for us. It was not too much for us. It was nearly the same as other products. It was not expensive."

"From a cost perspective, One Identity has the biggest bang for the buck."

"Start with an operations team that is motivated to learn a lot in a short period of time. The longer you wait, the more expensive it will be to get the right level of expertise in this area."

"In addition to licensing fees, we may incur costs for professional services if product issues or implementation errors arise beyond our control."

More One Identity Manager pricing and cost advice

"The price of the solution is a bit high and could be reduced."

"You just need to be aware that the more systems you connect, the more license fees you have to pay."

"Micro Focus is flexible when it comes to price. The cost varies from customer to customer. There are no additional costs, though. Everything is included."

"The solution is quite affordable."

"It would easily help them in getting more market and more customers if more consultants knew about their software. If they could keep it free for schools for teaching purposes, it would be good. I had to pay myself to get it and use it for training. Their competitors are giving it for free. I had to pay for it myself. They are losing market to their competitors."

"I would rate the pricing a two out of ten, with one being low price and ten being high price. It is significantly more cost-effective than the major players in the market."

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

12%

Manufacturing Company

Government

Computer Software Company

14%

Financial Services Firm

13%

Manufacturing Company

Comms Service Provider

Computer Software Company

13%

Government

Manufacturing Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	3
Large Enterprise	42

By reviewers
Company Size	Count
Small Business	35
Midsize Enterprise	12
Large Enterprise	83

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	4
Large Enterprise	6

Questions from the Community

What do you like most about Omada Identity Cloud?

As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configur...

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What is your experience regarding pricing and costs for Omada Identity Cloud?

I'm not fully aware of the pricing details, which are managed by higher management; however, the product itself is sa...

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What needs improvement with Omada Identity Cloud?

There is room for improvement in Omada Identity, primarily in customization for administrators; many custom tasks req...

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What do you like most about One Identity Manager?

The One Identity birthright process has helped generate user accounts more accurately and quickly.

See all answers

What is your experience regarding pricing and costs for One Identity Manager?

We use multiple tools in tandem for better security. The procurement and licensing process can indeed be complex. My ...

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What needs improvement with One Identity Manager?

The tool did not allow beyond a specific level of visibility; it provided visibility at the user level, not at the le...

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What do you like most about NetIQ Identity Manager?

The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with...

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What is your experience regarding pricing and costs for NetIQ Identity Manager?

The pricing depends on whether we buy the solution as a service or a license. The license is expensive. If we buy it ...

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What needs improvement with NetIQ Identity Manager?

The tool is used mostly in big systems to understand what is happening. There are not many technicians who know how t...

See all answers

Comparisons

SailPoint Identity Security Cloud vs Omada Identity

Compared 29% of the time

Saviynt vs Omada Identity

Compared 16% of the time

Microsoft Entra ID vs Omada Identity

Compared 13% of the time

Ping Identity Platform vs Omada Identity

Compared 4% of the time

SAP Identity Management vs Omada Identity

Compared 4% of the time

More Omada Identity Competitors

SailPoint Identity Security Cloud vs One Identity Manager

Compared 24% of the time

One Identity Active Roles vs One Identity Manager

Compared 8% of the time

Microsoft Entra ID vs One Identity Manager

Compared 7% of the time

EVOLVEUM midPoint vs One Identity Manager

Compared 6% of the time

OneLogin by One Identity vs One Identity Manager

Compared 2% of the time

More One Identity Manager Competitors

SailPoint Identity Security Cloud vs OpenText Identity Manager

Compared 20% of the time

Microsoft Entra ID vs OpenText Identity Manager

Compared 17% of the time

EVOLVEUM midPoint vs OpenText Identity Manager

Compared 8% of the time

SAP Identity Management vs OpenText Identity Manager

Compared 7% of the time

CyberArk Privileged Access Manager vs OpenText Identity Manager

Compared 6% of the time

More OpenText Identity Manager Competitors

Product Reports

Buyer's Guide

Omada Identity

October 2025

Download Omada Identity product report

Buyer's Guide

One Identity Manager

October 2025

Download One Identity Manager product report

Buyer's Guide

OpenText Identity Manager

October 2025

Download OpenText Identity Manager product report

Also Known As

Omada Identity Suite, Omada Identity Cloud

Quest One Identity Manager

Novell Identity Manager

Overview

Omada Identity is an identity governance and administration (IGA) solution designed to help organizations manage and secure digital identities and access across their IT environments. It focuses on enhancing security, compliance, and efficiency by automating identity management processes.

Omada Identity offers a robust set of features that streamline identity lifecycle management, access governance, and compliance reporting. It integrates with a wide range of IT systems, applications, and data sources, providing a centralized platform for managing user identities and access rights. The solution enables organizations to enforce security policies, ensure regulatory compliance, and reduce the risk of unauthorized access.

What are the critical features of Omada Identity?

Identity Lifecycle Management: Automates the process of creating, updating, and deactivating user identities throughout their lifecycle.
Access Governance: Ensures that users have appropriate access rights, enabling continuous monitoring and recertification of access.
Compliance Reporting: Provides comprehensive reporting capabilities to demonstrate compliance with regulatory requirements.
Role-Based Access Control (RBAC): Simplifies the assignment and management of access rights based on user roles within the organization.
Self-Service Access Requests: Empowers users to request access to resources through a user-friendly portal, reducing administrative burden.
Integration Capabilities: Seamlessly integrates with various systems, applications, and data sources for unified identity and access management.

What benefits or ROI items should users look for in the reviews when evaluating Omada Identity?

Improved Security: By ensuring that only authorized users have access to sensitive information, Omada Identity enhances overall security posture.
Regulatory Compliance: Helps organizations meet compliance requirements by providing detailed audit trails and reporting features.
Operational Efficiency: Automates routine identity management tasks, reducing manual effort and freeing up IT resources for strategic initiatives.
User Productivity: Streamlines access management processes, enabling users to quickly obtain the resources they need to perform their jobs.
Reduced Risk: Minimizes the risk of data breaches and insider threats by enforcing strict access controls and continuous monitoring.

Omada Identity is widely adopted across various industries, including healthcare, finance, and manufacturing. In healthcare, it helps protect patient data and comply with regulations like HIPAA. In finance, it ensures compliance with SOX and other financial regulations. In manufacturing, it secures access to sensitive production data and intellectual property.

Pricing and licensing for Omada Identity are typically based on the number of users and the specific features required. Customer support is available through various channels, including online resources, support tickets, and professional services for implementation and customization.

In summary, Omada Identity is a comprehensive IGA solution that enhances security, compliance, and efficiency in managing digital identities and access.

Omada

One Identity Manager is a value-added and trusted active directory management and user provisioning software solution. One Identity Manager administers and protects an organization’s data and users, minimizes threats, and ensures that compliance regulations are consistently satisfied.

Users will have access to the data and applications they need when they need them. One Identity can be used on premises, in the cloud, and also with hybrid options. One Identity Manager is able to easily combine strict governance compliance regulations and rigorous security protocols to keep business enterprises secure and functional today and into the future. One Identity Manager is also a robust, scalable identity governance and administration (IGA) solution. The solution is designed to meet the changing needs of a growing dynamic business enterprise, and not be limited or left vulnerable by IT department constricts.

One Identity consistently provides robust security solutions that facilitate a strong secure enterprise where the users, applications, and critical data are safe and secure. The unified identity security platform provides identity governance and administration (IGA), privileged access management (PAM), active directory management and security (ADMS), and identity and access management (IAM) processes to ensure an aggressive stance on security for today’s dynamic enterprise organizations.

One Identity is used by more than 11,000 organizations worldwide managing over five hundred million plus identities.

One Identity Manager Features

Self-service options: Organizations save time and are able to get tasks completed easily. Users can request permissions or access and receive predetermined approval based on role assignments.
Password management: Organizations can easily reset user passwords based on established organizational protocols. Password policies can be determined according to user roles and assignments.
Governance: One Identity Manager offers complete visibility regarding data access, such as who has access, when the access was given, and the reasons why access was given. The solution delivers clear reporting to comply with any regulatory requirements.
SAP certified: Users are able to amplify existing SAP security protocols and seamlessly connect accounts under governance. One Identity Manager is a complete identity access solution.
Reporting: One Identity Manager delivers reliable reporting regarding user access and privileged access to an organization's network. The reporting can satisfy all government and regulatory compliance standards.
Connectors: One Identity Manager’s significant amount of available connectors enable organizations to easily extend identity governance to the cloud and will ensure cloud application time is minimized significantly.

Reviews from Real Users

“The initial setup process for an employee is straightforward. We set up processes for user accounts and we can add other processes to them. Our goal is to automate all user-permission and user-administration processes with One Identity and we are doing that more and more.” - Marc H., IT Architect at a tech services company

“The most valuable features are that it has a lot of capabilities, can integrate with a lot of systems, including automated onboarding like CyberArk, and allows you to integrate different entities.” - Security Consultant at a financial services firm

One Identity

OpenText Identity Manager provides event-driven capabilities with real-time synchronization and integration across multiple systems. Known for its flexibility, it offers features like password sync, access management, and directory synchronization.

OpenText Identity Manager is a comprehensive identity management platform, designed to support role-based provisioning and seamless integration of external systems. Its notable features include the Designer and Analyzer tools and robust self-service password management, enhancing its usability. Organizations leverage its event-driven architecture for real-time synchronization and detailed tracing, facilitating efficient identity management across different data sources. However, enhancements in Windows OS compatibility, user interface modernization, and cloud support are needed. Training remains crucial, given the system's complexity and unique language.

What are the Key Features of OpenText Identity Manager?

Real-time Synchronization: Event-driven architecture enables instant updates across systems.
Role Based Provisioning: Streamlines managing roles and permissions within organizations.
Flexible Integration: Connects with multiple data sources, enhancing system interoperability.
Password Synchronization: Simplifies password management across platforms.
Access Management: Offers tools to manage permissions and security with ease.

Why Consider OpenText Identity Manager in Reviews?

Comprehensive Support: Offers identity lifecycle management, enhancing user experience.
Security Enhancements: Improves compliance management and access control.
Scalability: Efficiently supports large-scale enterprise environments.
Integration Capabilities: Connects seamlessly with existing infrastructure.

In industries ranging from large corporations to local banks, OpenText Identity Manager supports account provisioning and access management, primarily through Active Directory integration. By connecting with applications like Oracle, PeopleSoft, and Office 365, it facilitates lifecycle and compliance management. Its deployment aids training and real-world application with single sign-on options for internal applications, providing a comprehensive identity management solution for diverse environments.

OpenText

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing

Texas A&M, Sky Media, BHF Bank, Swiss Post, Union Investment, Wayne State University. More at OneIdentity.com/casestudies

Sheetz

Buyer's Guide

One Identity Manager vs. OpenText Identity Manager

September 2025

Free Report: One Identity Manager vs. OpenText Identity Manager

Find out what your peers are saying about One Identity Manager vs. OpenText Identity Manager and other solutions. Updated: September 2025.

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