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N-able N-sight Remote Monitoring & Management vs Zabbix comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
N-able N-sight boosts ROI by streamlining remote access and server monitoring, reducing costs and improving client management efficiency.
Sentiment score
7.2
Large enterprises save over $1 million with Zabbix via reduced costs, improved service availability, and enhanced team efficiency.
Through utilizing automated remediation scripts and catching crucial issues proactively, we have cut our manual troubleshooting and incident response time in half.
Developer at a financial services firm with 501-1,000 employees
 

Customer Service

Sentiment score
6.3
N-able N-sight RMM support is praised for responsiveness and efficiency, with most users reporting high satisfaction and prompt service.
Sentiment score
6.9
Zabbix offers excellent paid support, while non-paying users utilize highly praised community forums and documentation for assistance.
I am happy with the technical support from SolarWinds regarding the product.
Chief Executive Officer at SOIT Business Solutions
It receives a perfect 10 for guaranteed, dedicated 24/7 technical support with strict SLA only when you purchase one of their premium commercial tiers.
Developer at a financial services firm with 501-1,000 employees
I changed the config file by adjusting the connector size and cache size.
Consultant at ministry of trade
It is so straightforward that I have never had to use the support.
CTO at Oic
 

Scalability Issues

Sentiment score
7.9
N-able N-sight RMM scales efficiently for SMEs, allowing expansion and integration without issues, benefiting IT departments.
Sentiment score
6.9
Zabbix is highly scalable and efficient for medium to enterprise needs, though requires careful resource management to avoid bottlenecks.
It's affordable, and I have no problem with the cost; the top tiers are affordable for managing about 500 to 1,000 devices.
Chief Executive Officer at SOIT Business Solutions
Zabbix has high scalability.
CTO at Four Nine Agency
Zabbix is very scalable and lightweight.
CTO at Oic
Zabbix scales extremely well both vertically and horizontally.
Developer at a financial services firm with 501-1,000 employees
 

Stability Issues

Sentiment score
7.2
Users consider N-able N-sight reliable and efficient, with minor network issues resolved through updates, enhancing time-saving features.
Sentiment score
7.5
Zabbix is generally stable and reliable with minimal issues, but improvements are needed for larger deployments and setup challenges.
Zabbix is very scalable and lightweight.
CTO at Oic
I think the stability of Zabbix is around five to six on a scale of ten, where ten is the best and one is the worst.
Network Engineer at a computer software company with 11-50 employees
Zabbix is quite stable, and we haven't had any problems with Zabbix itself.
CTO at Four Nine Agency
 

Room For Improvement

N-able N-sight requires improved reporting, patch management, user interface, mobile features, consistent support, and Android device management.
Zabbix needs improvement in UI, documentation, integration, licensing, and features like monitoring, automation, and customization for modern use.
AI could be applicable in the product to check server issues, find solutions, log tickets, fix problems, and close tickets automatically, which would be great.
Chief Executive Officer at SOIT Business Solutions
The only issue I can note is that it's Linux-based, and Linux documentation is not the best.
CTO at Oic
Setting up the right templates, pre-shows, and scripts requires a lot of deep Linux and system knowledge compared to more plug-and-play tools.
Developer at a financial services firm with 501-1,000 employees
I installed Zabbix for the 300 devices.
Consultant at ministry of trade
 

Setup Cost

N-able N-sight pricing is perceived high, with costs varying by nodes and features, impacting adoption but valued for scalability.
Zabbix provides a free, open-source monitoring solution with optional support services for enterprises, praised for affordability and no licensing fees.
Zabbix is providing everything free of cost.
Network Engineer at a computer software company with 11-50 employees
It is literally free.
CTO at Oic
 

Valuable Features

N-able N-sight provides real-time monitoring, remote access, and multi-platform support, optimizing efficiency for MSPs with its user-friendly interface.
Zabbix offers ease of use, scalability, robust monitoring, integration, and flexibility, making it ideal for diverse environments.
From a governance and security perspective, it delivers enterprise-grade security by supporting full data encryption and integration with external secret vaults to protect sensitive credentials.
Developer at a financial services firm with 501-1,000 employees
If disk usage surpasses a threshold, say 70%, I receive alerts and can take proactive action.
CTO at Oic
Zabbix is Linux-based open-source software, and the main use case is to reduce costs.
Network Engineer at Ogma Consulting
 

Categories and Ranking

N-able N-sight Remote Monit...
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
16
Ranking in other categories
Remote Monitoring and Management (RMM) (8th)
Zabbix
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
110
Ranking in other categories
Application Performance Monitoring (APM) and Observability (11th), Network Monitoring Software (1st), Server Monitoring (1st), IT Infrastructure Monitoring (1st), Cloud Monitoring Software (4th)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. N-able N-sight Remote Monitoring & Management is designed for Remote Monitoring and Management (RMM) and holds a mindshare of 4.7%, up 4.4% compared to last year.
Zabbix, on the other hand, focuses on Network Monitoring Software, holds 3.7% mindshare, down 10.1% since last year.
Remote Monitoring and Management (RMM) Mindshare Distribution
ProductMindshare (%)
N-able N-sight Remote Monitoring & Management4.7%
Kaseya VSA9.7%
NinjaOne9.4%
Other76.2%
Remote Monitoring and Management (RMM)
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Zabbix3.7%
NETSCOUT Network & Application Observability3.8%
SolarWinds NPM3.6%
Other88.9%
Network Monitoring Software
 

Featured Reviews

Daniel Gombe - PeerSpot reviewer
Chief Executive Officer at SOIT Business Solutions
Remote management and incident handling have improved with customizable alerts and efficient patch management
The best feature in N-able N-sight Remote Monitoring & Management is the ease of use because I can remote into any machine that's under management without having to drive out to the customer all the time. It helps to reduce workflows because I can create scripts that I can automate, so I don't have to have many people working for me. It helps to reduce incident response times because it's a combination of tools that logs incidents to the PSA, creates tickets, and allows us to manage incidents all in one for an MSP. It does improve service delivery because we can see what's wrong with certain devices before even the customer has a problem, allowing us to remedy it with the necessary tools.
PJ
Developer at a financial services firm with 501-1,000 employees
Unified monitoring has reduced outages and enables proactive fixes with automated remediation
My favorite best feature is the ability to manage complex hybrid environments from a single dashboard. Zabbix natively supports monitoring everything from Linux servers and Windows servers to network devices and cloud infrastructure. The view I rely on the most on a day-to-day basis is a custom dashboard combining the problem widget and graph widget. The problem widget gives me an immediate filtered snapshot of the active alerts across all our servers. I pair that with the graph widget, which allows me to track performance metrics and compare values over time, such as monitoring storage and capacity trends on our Synology appliance. Having all of this in a single pane of glass saves me from constantly digging through logs. I also rely heavily on custom dashboards that combine the problem widget and the top host widget. The problem widget gives me an immediate filtered list of any active alerts across the entire environment. I pair that with the top host widget, which instantly shows me which servers are consuming the highest resources. Having all of these related metrics side-by-side in a single view allows me to spot the issue and identify the exact server causing it without having to dig through separate tools. Zabbix has built-in machine learning for continuous anomaly detection and proactive trend prediction. It establishes a baseline by analyzing historical data, allowing it to forecast impending issues, such as predicting exactly when a system will run out of resources before critical thresholds are breached. From a governance and security perspective, it delivers enterprise-grade security by supporting full data encryption and integration with external secret vaults to protect sensitive credentials. From a governance perspective, it features detailed configuration change tracking and role-based user permissions, which allows administrators to secure different teams or tenants within a single environment. Regarding accuracy, Zabbix's proactive alerts are highly accurate and trustworthy, provided they are fed enough historical data to establish a solid baseline. Regarding reliability and output, the prediction outputs are extremely reliable because Zabbix relies on transparent statistical mathematics, such as standard deviation and weighted moving averages, rather than a closed black box AI model. The straightforward statistical approach allows administrators to forecast value reliability and predict exactly how much time they have before a system reaches a critical problem threshold.
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Comparison Review

it_user174738 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Outsourcing Company
17%
Comms Service Provider
12%
Construction Company
8%
Performing Arts
8%
Comms Service Provider
12%
Financial Services Firm
10%
Computer Software Company
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise1
Large Enterprise1
By reviewers
Company SizeCount
Small Business57
Midsize Enterprise24
Large Enterprise35
 

Questions from the Community

What is your primary use case for N-able Remote Monitoring & Management?
The typical use case for my clients is that there is no atypical case. I use N-able N-sight Remote Monitoring & Management to have a warning about the state of endpoint and server and also to p...
What needs improvement with N-able Remote Monitoring & Management?
There is room for improvement in the functional aspects of N-able N-sight Remote Monitoring & Management. For example, it should evaluate the penetration of assets and enhance asset management ...
What advice do you have for others considering N-able Remote Monitoring & Management?
My relationship with N-able is as an end-user; I work as an MSP and use this solution to manage my customer endpoints. Regarding the pricing of this tool, I don't have any suggestions. I think the ...
What is your experience regarding pricing and costs for Zabbix?
I think Zabbix is economical, whereas SolarWinds is expensive. SolarWinds has a lot of secure features, but Zabbix is providing everything free of cost. Zabbix is economical, and you can install it...
What needs improvement with Zabbix?
The initial configuration has a steep learning curve because Zabbix is so flexible and customizable. Setting up the right templates, pre-shows, and scripts requires a lot of deep Linux and system k...
What is your primary use case for Zabbix?
On a day-to-day basis, I use Zabbix to monitor our entire infrastructure stack, including our Linux servers, Active Directory, domain controller, and Synology NAS storage array. A specific problem ...
 

Also Known As

N-able Remote Monitoring & Management, SolarWinds MSP Remote Monitoring & Management, MSP RMM, SolarWinds RMM, SolarWinds Remote Monitoring and Management
No data available
 

Overview

 

Sample Customers

NetSys Network Systems
1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba
Find out what your peers are saying about NinjaOne, Kaseya, datto and others in Remote Monitoring and Management (RMM). Updated: October 2026.
921,148 professionals have used our research since 2012.