2020-08-30T08:33:31Z

What advice do you have for others considering N-able Remote Monitoring & Management?

Julia Miller - PeerSpot reviewer
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PeerSpot user
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10 Answers

James Gerbabuena - PeerSpot reviewer
Real User
Top 5
2023-07-21T08:29:00Z
Jul 21, 2023

We don't have to maintain the solution because it's SaaS. By comparison, SolarWinds offers some hardware where we can install servers, and then we pay for the software. We don't want our data racks full, so if services can offer SaaS solutions, why not? We don't have a problem with the dashboard as long as it's connected, but it takes too long to update, so we don't check it in real-time. For that reason, I much prefer the older SolarWinds. Similarly, we use the endpoint manager for that. The solution is mostly enabled for IT organizations, so I cannot give any advice to users. I rate the solution a five out of ten.

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AC
Real User
Top 5
2023-07-19T13:45:42Z
Jul 19, 2023

I use the product to look up devices, take over devices, run some small scripts, or push software. I work with the cloud version of the solution. The solution does its job. It has all the basics. Overall, I rate the product an eight out of ten.

Rajitha Abhisheka - PeerSpot reviewer
Real User
Top 5
2022-10-13T07:36:00Z
Oct 13, 2022

My company is a partner of N-able N-sight Remote Monitoring & Management, but it isn't a reseller of the solution. My advice to anyone looking into implementing N-able N-sight Remote Monitoring & Management is that costs aside if you're looking for a better monitoring platform, and if you want better service for your clients as an IT-managed service provider, then go with N-able N-sight Remote Monitoring & Management. I have NOC clients who 100% rely on N-able N-sight Remote Monitoring & Management. My NOC clients don't have any other network monitoring tool. My clients always depend on this solution because the alerts triggered by N-able N-sight Remote Monitoring & Management are what they trust and want to look into. So far, my team has never come across any major incident happening because of false negative alerts. This solution always does a very good job. You'll see many other RMM platforms in the market, but if you want to rely on only one platform that allows you to do or take care of many activities, then N-able N-sight Remote Monitoring & Management is the one for you. You can give service assurance to your customers in terms of doing a better job with protecting and monitoring devices, with no downtime, as well as streamline IT processes and infrastructure through N-able N-sight Remote Monitoring & Management. I'm rating the solution as ten out of ten. I'm giving it a perfect score because it's able to meet all requirements, such as disk monitoring, Windows services monitoring, etc. As an IT MSP, my organization has some requirements that the solution can meet. For example, if there's a Cisco switch, and I need to monitor all twenty-four ports and cooling fans, including any other requirements, I can fulfill all on N-able N-sight Remote Monitoring & Management. The solution is okay, 100%, and my organization has no regrets about it so far.

DG
Real User
Top 5Leaderboard
2022-08-08T09:29:41Z
Aug 8, 2022

I rate this solution a nine out of ten. It is a good solution, but the SentinelOne integration can definitely be improved.

LM
Real User
2022-02-22T09:48:48Z
Feb 22, 2022

This is a great solution for a business at the start of their ICT maturity. It is a great product to start with because it takes you through all the various facets of the ICT maturity model. I would rate this solution a seven out of ten.

JV
Real User
2021-12-21T10:12:00Z
Dec 21, 2021

We didn't have any problems with it other than the issue with agent installation when you've remote users who aren't always connected or don't connect for an extended period of time. We have users whose work doesn't have much to do with running the computer. They use it only for payroll and emails. They log on for 10 minutes at a time, and sometimes, that interferes with patch management and other things. The biggest thing is to try to train your users so that they are logged in for about an hour or so periodically, maybe once a week. If you've got remote users, have them connect and stay connected for a while so that it can go out and do what it is supposed to do. We don't have any issues with our computers that are connected all the time. I would rate it a nine out of 10 because of the access that it gives me to the information on a real-time basis.

Learn what your peers think about N-able N-sight Remote Monitoring & Management. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
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RZ
Real User
2021-07-04T11:31:00Z
Jul 4, 2021

If you want to understand what is happening on your network, this is a good tool. I rate N-able Remote Monitoring Management an eight out of ten.

AL
Reseller
2020-12-09T05:50:00Z
Dec 9, 2020

SolarWinds RMM is a comprehensive remote monitoring solution with a lot of different features for different scenarios, many of which may not be relevant to your company's operations. Most of these features will add extra costs to using the software, so make sure you select only what you will actually be using or you may have to pay an unnecessarily large bill. I would rate SolarWinds RMM an eight out of ten.

RC
Real User
2020-11-15T14:40:00Z
Nov 15, 2020

I would rate SolarWinds MSP Remote Monitoring & Management a nine out of ten. You should provide a simple solution where everything is at one point, but it is also really simple for technical support or a client to understand then. If you don't have an antivirus, you can go to a third-party for their services. If you keep the solution as simple as possible, then you definitely will win in this race because they don't want to do all the tasks themselves. If you have level one or level two guy, they also can easily understand that kind of solution. In that case, people will be attracted to the new product.

Bien A.Vitorillo - PeerSpot reviewer
Real User
Top 10
2020-08-30T08:33:31Z
Aug 30, 2020

SolarWinds is very good, it's one of the leaders in Gartner Magic Quadrant. The issue is the expense of this product. We had a team of three to deploy and maintain it during our testing. They are network and system administrators. While it's expensive, I would definitely recommend this product to others. I would rate this solution an eight out of ten.

RMM software designed for next-level protection Defend Windows and Apple devices with flexible, real-time remote monitoring and management, and a simple dashboard highlighting critical information during operational peaks. Patch Microsoft and more Keep devices compliant and secure with flexible patch management that easily allows MSPs to patch every aspect of the MSFT Environment and beyond.
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