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MuleSoft Composer vs Tungsten RPA comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.4
MuleSoft Composer improves data exchange, boosts efficiency by up to 70%, and supports scalable integration across departments, suggesting high value.
Sentiment score
7.7
Tungsten RPA cuts costs by 70%, reduces workforce needs, and boosts efficiency in aviation, government, and migration projects.
One of our customers said that one RPA robot could do three-person jobs, and they were able to reduce their workforce accordingly.
Strategic And Business Performance Manger at a tech services company with 51-200 employees
 

Customer Service

Sentiment score
5.2
MuleSoft Composer's customer service is generally satisfactory, though improvements are needed in response time and priority services.
Sentiment score
6.5
Tungsten RPA technical support is prompt and expert, but response times and availability vary based on complexity and contracts.
 

Scalability Issues

Sentiment score
6.0
MuleSoft Composer is rated positively for scalability, supporting both large user numbers and smaller groups efficiently.
Sentiment score
6.9
Tungsten RPA offers scalable, adaptable solutions for all organizations, requiring setup time and structured deployment for success.
 

Stability Issues

Sentiment score
6.6
Users praise MuleSoft Composer's stability and support, noting minor glitches but effective resource deployment and no crashes.
Sentiment score
7.7
Tungsten RPA is generally stable and reliable, though legacy integration issues and lack of insights tools present challenges.
 

Room For Improvement

MuleSoft Composer needs platform integration, interface, scalability enhancements, effective guidance, AI, simplified configuration, and improved monitoring features.
Tungsten RPA requires better support, documentation, scalability, integration, intuitive interface, expanded browser support, and enhanced community and features.
It would be better to concentrate on one platform and develop everything on it for the integrated development environment.
BTP Architect at a government with 1,001-5,000 employees
The lack of a developer community in Tungsten RPA is a red flag for us and for customers.
Strategic And Business Performance Manger at a tech services company with 51-200 employees
 

Setup Cost

MuleSoft Composer pricing is seen as high, prompting calls for regional adjustments to enhance accessibility for medium companies.
Tungsten RPA offers subscription pricing with varied costs, competitive yet more expensive than UiPath, plus a 10% annual support fee.
 

Valuable Features

MuleSoft Composer simplifies integration for Salesforce users with prebuilt connectors and compatibility without requiring programming skills.
Tungsten RPA excels in integration, security, and flexibility with highlights in email preservation, automation, and comprehensive technical support.
It has more options for installation and architecture because it can run entirely on-premise.
BTP Architect at a government with 1,001-5,000 employees
If you don't have a computer science background, you can easily use Tungsten RPA because this is a low-code platform and it is easier than other RPA tools.
Strategic And Business Performance Manger at a tech services company with 51-200 employees
 

Categories and Ranking

MuleSoft Composer
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
7
Ranking in other categories
Data Integration (26th), Cloud Data Integration (16th), Integration Platform as a Service (iPaaS) (12th)
Tungsten RPA
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
27
Ranking in other categories
Robotic Process Automation (RPA) (7th)
 

Featured Reviews

reviewer2763903 - PeerSpot reviewer
BTP Architect at a government with 1,001-5,000 employees
Has supported on-premise deployments well but could improve tool consolidation and flow development flexibility
I have analyzed but haven't used MuleSoft Composer extensively. I am not very proficient in the subject of pricing. Both platforms are performing well. If a customer is more SAP-centric, it makes sense to consider integration suite because of the predefined content. A customer will need to have SAP BTP for side-by-side application extensions. MuleSoft Composer is powerful and flexible in terms of installation options, with runtime either on cloud or fully on-premise. It is quite a popular platform. MuleSoft Composer might be less expensive than SAP integration suite, though this is an assumption as I haven't compared prices. I am accustomed to learning and studying with SAP documentation. The organization is more convenient for me, though there are plenty of documentation and resources for MuleSoft Composer as well. The context is the primary consideration. If a customer uses multiple SAP solutions, not just SAP for accounting, it makes sense to consider the integration suite due to better SAP compatibility. When SAP introduces new interface technology, integration suite will be the first to support it, while MuleSoft Composer will need time to develop new connectors. I rate this solution a six out of ten.
Jamil Milhem - PeerSpot reviewer
Project Manager-Senior RPA Specialist at DEWA
Automates browsing tasks without needing a server connection
I have worked with Microsoft Power Platform and UiPath. Kofax RPA offers a comprehensive solution with built-in capabilities for executing tasks like running Excel files and web automation without additional servers. They provide their browsers and extensions. For functions such as OCR, image processing, and data extraction, Kofax has built-in features powered by their engine, eliminating the need for subscriptions to external technologies like Microsoft Cognitive Services or Google Search. One of Kofax RPA's strongest features is its on-premise solution, which is particularly beneficial for organizations operating in regions with data regulations, such as the UAE.
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Use our free recommendation engine to learn which Cloud Data Integration solutions are best for your needs.
881,757 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
10%
Government
10%
Healthcare Company
9%
Computer Software Company
8%
Financial Services Firm
16%
Performing Arts
8%
Manufacturing Company
6%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise1
Large Enterprise18
 

Questions from the Community

What do you like most about MuleSoft Composer?
The way Composer organizes and manages integration processes is most beneficial. We can easily monitor what's running and what isn't and troubleshoot any data integration issues.
What needs improvement with MuleSoft Composer?
I used Anypoint Studio, which is good though not very flexible. It seems strange that some functionality from MuleSoft Composer is available from Eclipse and some from Visual Code. It would be bett...
What do you like most about Kofax RPA?
You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you to run anything inside it.
What is your experience regarding pricing and costs for Kofax RPA?
The pricing models across the market initially differed significantly, as most RPA implementations were licensed on a per bot basis, unlike Tungsten RPA, which uses a server-based model. Though the...
What needs improvement with Kofax RPA?
Automation of complex processes involving stable legacy systems could be a major plus. The biggest issue lies in the stability of the target environment. Automating systems based on Citrix, where u...
 

Also Known As

MuleSoft Composer for Salesforce
Kofax RPA, Kofax Kapow, Kapow
 

Overview

 

Sample Customers

Information Not Available
Aetna, BNP Paribas, Citi, Goldman Sachs, HSBC, ING, Aviva, Humana, Willis, Merck, University Hospitals, CardinalHealth, American Red Cross, Alegri, Capita
Find out what your peers are saying about MuleSoft Composer vs. Tungsten RPA and other solutions. Updated: February 2026.
881,757 professionals have used our research since 2012.