

Find out in this report how the two API Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
This iPaaS platform with CloudHub eliminates variable infrastructure-related costs and saves enterprises on connectivity and operations costs, as everything comes bundled from the MuleSoft side.
SnapLogic is really helpful and processes in very little time, so it doesn't take much time compared to any legacy tool.
SnapLogic has helped automate manual data transfers significantly and improved our workflow efficiency, reducing integration development timelines considerably, which reflects a good ROI.
Our enterprise pays for a special success program, which provides priority support.
If bug fixing is required for downtimes or issues, we receive prompt support with alternative solutions or workarounds.
They can be slow in addressing security vulnerabilities.
Some SMEs are allotted for the organization, so in case of any issue, we have their email IDs to contact them for support, including SMEs and community.
The technical support from SnapLogic is excellent, and I would give it a complete ten.
Customer support scales well; as pipeline volume grows, we have been able to add more integrations and users without performance degradation.
Regarding availability, especially with iPaaS solutions, they guarantee 99.99%.
I rate the scalability of SnapLogic as eight out of ten.
There was an issue when trying to implement a request-reply pattern using JMS, which was not functioning as expected despite being documented.
But recently, in a year, I haven't found many performance issues in SnapLogic.
I would rate the stability of SnapLogic as nearly ten out of ten.
Introducing features related to auto governance without manual effort would make the API Manager smarter and more efficient for enterprises with complex landscapes.
Managing the cost of MuleSoft, particularly the billing model based on the number of active cores/threads, has been challenging.
If the AI capabilities and integrations were more intuitive and easy to learn for new users, it would be greatly beneficial.
They can improve more visuals, with graphical representations, such as how many things can be added, how many users can be added or dropped, and how the back-end nodes can be graphically shown in a better way.
Some advanced features lack detailed documentation, and debugging complex pipelines could be more intuitive.
The pricing is high, which is the biggest point where some customers are hesitant about adopting it.
The major challenge they face is the high pricing, which has become notable especially since they transitioned from a VCore to a usage-based subscription.
MuleSoft is typically more expensive compared to using Java or Spring Boot APIs hosted in containers.
I would say the pricing is on the higher side, but it aligns with the capabilities offered for mid- to large integrations.
There would be only one point of improvement if the price could be lower.
SnapLogic is positioned at around seven or eight out of ten in terms of pricing.
MuleSoft's ability to connect to third-party monitoring platforms like AWS, Datadog, and Elastic makes operational analysis more efficient.
It also enables us to create additional layers of authentication, like integrating external providers for OAuth, within reduced timelines.
In MuleSoft API Manager, I find features like throttling and security to be the most valuable, as these are the things we use and configure as part of our deployments.
The drag-and-drop builder and pre-built snaps have helped our team through a very low-code approach, making it easier for us to develop fast pipelines and be more agile compared to the heavier integration platforms we used before.
I also like the whole child-parent pipeline feature; it allows me to break up a process into smaller pieces and then have one big pipeline that controls these smaller pipelines.
It's moving into AI, so we can create AI agents with LLM models. We can use most of the LLM such as Amazon Bedrock, OpenAI, Azure AI.
| Product | Market Share (%) |
|---|---|
| MuleSoft API Manager | 4.5% |
| SnapLogic | 0.2% |
| Other | 95.3% |


| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 5 |
| Large Enterprise | 43 |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 5 |
| Large Enterprise | 11 |
Mulesoft API Manager is the portion of the Anypoint Platform that is used for the designing, building, managing, and publishing of APIs. Anypoint Platform uses Mule as its core runtime engine.
Mulesoft API Manager is an extremely versatile solution. It offers users the ability to deploy their APIs in a number of different settings. You can use API Manager on a public cloud, a private cloud, or a hybrid. Additionally, users can use the solution to manage their deployments with ease. A few clicks are all you need to alter your deployment.
Benefits of Mulesoft API Manager
Some of the benefits of using Mulesoft API Manager include:
Reviews from Real Users
Mulesoft API Manager is a highly effective piece of software whose purpose is to enable users to design, build, manage, and publish APIs. It stands out among its competitors for a number of reasons. Two major ones are the ease with which users can connect it to their applications and the high level of value that its support offers. It provides users with the ability to easily connect this solution with whatever program they need to join it with. Users can create connections without having to write code. It offers different types of support which ensure that users have a high level of understanding about the product and how to use it.
PeerSpot user Tolulope A., a technical lead specializing in integration and middleware at a financial services firm, notes the ease with which users can connect Mulesoft API Manager to their applications. He writes, “One good thing about MuleSoft is that they have a lot of connectors to those back-end applications. We don't really need to write code to be able to connect to a database or to connect with SAP. You just need credentials and the connectivity details. Most of the development of what we do is just drag and drop. They're able to connect with applications using standard connectors that are provided by ESB, by MuleSoft.”
The CEO & Co-Founder at a computer retailer notes the value of Mulesoft’s supporting documentation. They write, “The documentation is great; it is always up-to-date and well-presented. If any details are missing, then there is a blog available that contains a lot of details. There are also channels on YouTube to help you better understand the solution and what some of the processes look like.”
The SnapLogic Intelligent Integration Platform uses AI-powered workflows to automate all stages of IT integration projects – design, development, deployment, and maintenance – whether on-premises, in the cloud, or in hybrid environments. The platform’s easy-to-use, self-service interface enables both expert and citizen integrators to manage all application integration, data integration, API management, B2B integration, and data engineering projects on a single, scalable platform. With SnapLogic, organizations can connect all of their enterprise systems quickly and easily to automate business processes, accelerate analytics, and drive transformation.
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