We compared Mimecast Email Security and Proofpoint Email Protection across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: On the other hand Mimecast Email Security is appreciated for its efficient archiving capabilities and effective protection against targeted threats. Its seamless integration with Microsoft 365 and reliable technical support are also highly regarded. Users describe Proofpoint Email Protection as a convenient all-in-one solution that offers effective defense against phishing attempts.
Room for Improvement: On the other hand, Mimecast Email Security should focus on improving its administrative aspect, filtering capabilities, user-friendliness of setup, and reducing high cost. Users have also raised concerns about blocked attachments, identity protection, default policies, and support quality. Proofpoint Email Protection could make its interface clearer and simplify admin management.
Service and Support: Mimecast's customer service elicits varied opinions, with some customers expressing satisfaction with its responsiveness and effectiveness, while others perceive it as subpar or unsatisfactory. Proofpoint Email Protection’s customer service is described as responsive, professional, and knowledgeable. However, there are some concerns about availability.
Ease of Deployment: On the other hand, Mimecast Email Security's setup had mixed experiences, as some users found it fast and uncomplicated, while others found it moderately complex. Proofpoint Email Protection can be set up in a relatively short amount of time. Some users found it simple, while others mentioned that it requires technical skills.
Pricing: On the other hand, Mimecast Email Security with Targeted Threat Protection is generally seen as costly, and some users struggle to justify the expense. The pricing is uncertain and perceived as higher compared to competitors. The opinions on the cost of Proofpoint Email Protection vary, with some users finding it costly while others find it reasonable.
ROI: On the other hand, it is challenging to measure the return on investment for Mimecast Email Security with Targeted Threat Protection, as it is perceived to have minimal value. Proofpoint Email Protection stands out with its robust phishing signature file, surpassing competitors in threat detection.
Comparison Results: Mimecast is commended for its archiving and targeted threat protection capabilities. On the other hand, Mimecast faces challenges with its administrative aspect, filtering capabilities, and high pricing. Proofpoint Email Protection provides effective email protection and strong threat-detection features. However, it needs to simplify its user interface and administration.
"It's really quite user-friendly. In terms of technical superiority and the product itself, there are no complaints. It is really cutting edge."
"The solution's performance is good."
"The product's most valuable features are impersonation protection and phishing countermeasures."
"The initial setup is very straightforward."
"In the current environment that the world is in, everyone is trying to hack everyone else, so Project+ definitely helps a lot there."
"It offers an easy initial setup."
"The interface of this solution is very easy to navigate and user-friendly. There is no delivery in email and other communications, making it reliable. The configuration is relatively easy."
"The product is good. To date, we have not faced any challenges."
"It's very good at identifying threats."
"It is a very scalable solution."
"A one-stop shop for email protection"
"Proofpoint is the main tool for blocking spam because it denies the connection altogether."
"The Phish Alarm button allows users to submit questionable emails for review and complete analysis."
"They have customized security rules, mature rules, anti-virus protection, as well as email authentication similar to SPF, DKIM, and DMARC."
"The solution is very user-friendly."
"The most valuable features are the business email compromise protection and targeted attack prevention."
"Many of our users complain that the system is blocking too many attachments. It's a good practice from a security perspective, but our users think Mimecast is doing too much. It might be something we'll have to adjust."
"The detection rates are an area for improvement."
"The feature that should be included is to remove the block on the encrypted files."
"The solution should include more AI features instead of Mimecast's more general static configuration tooling."
"While it's quick and easy, the initial setup could be more user-friendly."
"They should improve the cookies management feature."
"As a user, the user interface of the management console could be upgraded, for example."
"Lately, Mimecast's outbound mail servers have been regularly blocklisted by spam filters. That didn't happen a few years back, but it seems to be a more frequent problem these days. When a server is blocklisted, it means all of my outgoing mail ends up in the recipient's junk mail. That affects my reputation and business confidence."
"It's scalable, but the devil's in the details — you have to know your email volumes."
"The false positives are an issue."
"Pricing for the platform could still be cheaper."
"The solution's server console and cluster dashboard have been the same for four years so need to be upgraded."
"You only receive one model in Proofpoint Email Protection and the other ones you have to purchase at a high price. There should be more available with the solution and additional models should be less expensive."
"The flexibility of the solution can be improved."
"Proofpoint Email Protection is an expensive solution."
"The stability and UI are the two areas of the solution with certain shortcomings that need improvement."
Mimecast Email Security is ranked 5th in Office 365 Protection with 23 reviews while Proofpoint Email Protection is ranked 2nd in Office 365 Protection with 44 reviews. Mimecast Email Security is rated 7.8, while Proofpoint Email Protection is rated 8.4. The top reviewer of Mimecast Email Security writes "It gives clients peace of mind and helps them educate their users about threats". On the other hand, the top reviewer of Proofpoint Email Protection writes "A reasonably priced product that offers protection to emails, along with spam filters". Mimecast Email Security is most compared with Microsoft Defender for Office 365, Microsoft Exchange Online Protection (EOP), Abnormal Security, Check Point Harmony Email & Collaboration and Cisco Secure Email, whereas Proofpoint Email Protection is most compared with Microsoft Defender for Office 365, Microsoft Exchange Online Protection (EOP), Palo Alto Networks WildFire, Cisco Secure Email and Fortinet FortiMail. See our Mimecast Email Security vs. Proofpoint Email Protection report.
See our list of best Office 365 Protection vendors and best Secure Email Gateway (SEG) vendors.
We monitor all Office 365 Protection reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.