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Microsoft Sentillion eXpresso vs Mobile Connect comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Sentillion eXpresso
Ranking in Single Sign-On (SSO)
25th
Average Rating
9.0
Reviews Sentiment
7.7
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Mobile Connect
Ranking in Single Sign-On (SSO)
16th
Average Rating
9.0
Reviews Sentiment
2.2
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Single Sign-On (SSO) category, the mindshare of Microsoft Sentillion eXpresso is 1.4%, up from 0.7% compared to the previous year. The mindshare of Mobile Connect is 0.4%. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO) Mindshare Distribution
ProductMindshare (%)
Mobile Connect0.4%
Microsoft Sentillion eXpresso1.4%
Other98.2%
Single Sign-On (SSO)
 

Featured Reviews

reviewer2133219 - PeerSpot reviewer
Information Technology Manager at a engineering company with 10,001+ employees
Offers robustness and ease of use
The product improves our organization's daily healthcare tasks since the use of the tool reduces a lot of support calls, and its users remember many passports that keep on changing. Writing down the passwords somewhere would compromise the security of the system. In our company, the product streamlines access to critical applications and makes it more secure. The management of the system becomes easy with the product. With the product, you can also decide on the strength of the policy you need for your environment. It also helps in the area of authentication credentials. With the product in place, users need to remember fewer passwords, which makes an organization's environment much more secure. The product has improved productivity in the sense that users are now able to manage the tool on their own without having to wait for IT support. IT teams also have to handle fewer support calls and can focus on more value addition in other areas. I recommend the product to others who plan to use it. I suggest that it is always better to use the product's SSO capabilities since it provides security. With SSO capabilities, if you can use multi-factor authentication, you can add a second layer of security to make your system safer and free from attacks. The product's integration capabilities with existing healthcare infrastructure are good. The secure access provided by the product has helped all the applications in our company where security is required. I rate the tool a nine out of ten.
reviewer2800035 - PeerSpot reviewer
Senior Project Manager at a consultancy with 1-10 employees
Mobile access to calls and records has freed agents’ time but call logs create slowly
Working and getting advice from the Mobile Connect team and the process around it was spot-on. Ruben Opdenakker particularly was very supportive of our ad hoc requests while we were in our POV stage. He was very prompt, and I recommend Mobile Connect to anyone who's looking to implement a similar use case in their organization.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Security is the best feature of Microsoft Azure Sentinel. It has its own base security. Our customers like that the security is available in Azure."
"The most valuable features of the solution are its ease of use and its robustness."
"The badge reader add-on that allows configuration where a doctor or nurse only has to enter the primary password once per shift is very helpful."
"The most valuable feature of this solution is its ability to answer calls."
"Pricing is fair for the quality of the app and features"
"Mobile Connect has significantly improved our operational efficiency by eliminating the need for workers to switch between multiple applications."
"Working and getting advice from the Mobile Connect team and the process around it was spot-on."
 

Cons

"The shortcomings in the stability need improvement."
"There were error messages and application actions when the connection to the appliance was disrupted."
"We had some feedback from customers who have said it was a confusing product."
"We had some feedback from customers who have said it was a confusing product. The product is confusing to use for the end-user. For example, they do not know how to migrate the Azure Sentinel, but others have liked the product that has started working on it."
"My only comment is that I would like more comprehensive documentation regarding the implementation process."
"There is room for improvement in video support."
"Salesforce voice call records are not created instantly in the system."
"The solution works well, but it is too expensive."
 

Pricing and Cost Advice

"Users need to pay either annually or on a multi-year basis towards the licensing costs of the product."
Information not available
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915,287 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Construction Company
39%
Comms Service Provider
10%
Manufacturing Company
9%
Healthcare Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise1
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Mobile Connect?
I find the pricing fair for the quality of the app and its features.
What needs improvement with Mobile Connect?
There is room for improvement in video support.
What is your primary use case for Mobile Connect?
I use the solution for allowing remote users to maintain centralized customer service contact.
 

Also Known As

Sentillion eXpresso, MS Sentillion eXpresso
Mobile Connect for Amazon Connect
 

Overview

 

Sample Customers

Dartmouth-Hitchcock Medical Center, NHS GGC, Nantes University Hospital Center, Fullerton Healthcare Group
Information Not Available
Find out what your peers are saying about Microsoft Sentillion eXpresso vs. Mobile Connect and other solutions. Updated: September 2026.
915,287 professionals have used our research since 2012.