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Microsoft Identity Manager vs Symantec Identity Governance and Administration comparison

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Buyer's Guide
Microsoft Identity Manager vs. Symantec Identity Governance and Administration
July 2022
Find out what your peers are saying about Microsoft Identity Manager vs. Symantec Identity Governance and Administration and other solutions. Updated: July 2022.
622,949 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Our customers have benefited from Omada Identity automating the certification process. Most of our customers were using manual methods for user access certification. With Omada Identity, you can automate almost all of it, which means that certification now becomes on demand. You don't have to wait for two or three months to execute a certification timeframe. Instead, you can do certifications as often as you want.""Omada Identity Suite has a very powerful workflow engine. It is used for requesting access for approval to everything that's around Access Management and for re-certification purposes.""User-friendly solution.""The thing that I find most valuable is that Omada consists of building blocks, which means that you can configure almost anything you want without using custom code, making it pretty easy to do. It's possible to connect to multiple target systems and to create one role that consists of different permissions in the different target systems. So one role in Omada can make sure that you have an account in three different systems.""The best feature in Omada Identity is that it enables us to implement standardized employee life cycle processes so that we don't have to create them ourselves. We can then use the standard workflows. The breadth and scope of the solution’s IGA features also fulfill our requirements.""When we started with identity and access management, we cleaned up and skipped 500 accounts. Therefore, there are a lot of people who are still in our system. Using this tool, we have cleaned up a lot of accounts for ourselves as well as our partners and suppliers. So, we can manage everything now.""The Governance and self-service that can be set up so you can use them yourself to work in the system are the most valuable features. End users can be enabled to help themselves.""The most valuable functionality of the solution for us is that when employees stop working for the municipality, they are automatically disabled in Active Directory. Omada controls that 100 percent. They are disabled for 30 days, and after that time Omada deletes the Active Directory account. The same type of thing happens when we employ a new person. Their information is automatically imported to Omada and they are equipped with the roles and rights so they can do their jobs."

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"MIM's most valuable feature is its connectivity with Exchange.""It is a stable product. You will experience some issues with it, but it's a good product.""It is one of the easiest products to implement, which is one of the main advantages. The integration is easy. Unlike other products, it is not complicated to integrate.""What makes this solution attractive is the licensing model. Microsoft Identity Manager is included in premium versions of Azure AD and in enterprise agreements such as E3. This makes the solution very attractive to many of our clients who are subscribed to those products."

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"It's a very useful tool that has improved our client's security, from day one.""There are many valuable features within the solution. The product is easy to customize. It’s also highly secure.""The solution is easy to scale.""The scalability potential is there if a company needs to expand.""The most valuable aspects of Symantec Identity Governance and Administration are all the features, it is the most complete solution on the market. It has features, such as scanners and portals, it has everything.""Self-registration and self-service password management are valuable features. The role modeling feature is also very useful. It allows you to model your enterprise role."

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Cons
"Functionality and usability could be improved.""If you find an error and you need it fixed, you have to upgrade. It's not like they say, "Okay, we'll fix this problem for you." You have to upgrade. The last time we upgraded, because there was an error in a previous version, we had to pay 150,000 Danish Krone (about $24,000 at the time of this review) to upgrade our systems... That means that we have to pay to get errors fixed that Omada has made in programming the system. I hope they change this way of looking at things.""I would like to search on date fields, which is not possible now.""The Omada Identity SaaS version doesn't provide all the features Omada Identity on-premise provides.""One thing that we are not so happy about is the user interface. It is a bit dated. I know that they are working on that, but the user interface is quite dated. Currently, it is a little bit difficult to customize the user interface to the need of the business, which is a little bit disappointing. It needs it to be a little bit easier to operate, and it should have a better user interface.""The security permission inside Omada needs improvement. It's tricky to set up.""Its flexibility is both a good thing and a bad thing. Because it is very flexible, it also becomes too complex. This is common for most of the products we evaluated. Its scalability should be better. It had a few scalability issues.""The backend is pretty good but the self-service request access screen, the GUI, needs improvement. It's an old-fashioned screen. Also, Omada has reports, but I wouldn't dare show them to the business because they look like they're from 1995. I know they are working on these things and that’s good, because they’re really needed."

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"The governance reporting of the solution can be improved, as it can be difficult to get good, intelligible reports. Microsoft could implement an API of some sort to allow report customization or some form of SQL model, to further customize modules and improve the reporting. That would be a major improvement to the product.""The product could be more friendly for non-native English speakers. It would also be better if it were more intuitive and visually attractive.""MIM's reliability could be improved.""It requires a lot of improvements. Microsoft is killing this product and migrating some of the features to Azure AD. The last version of this solution was 2016. If it is going to stay and integrate with Azure AD, its integration needs to be worked on in terms of connectors, etc. It doesn't seem that they are improving it alone. Microsoft wants to integrate it with Azure AD, but the integration is still not complete."

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"Integration capabilities with other solutions and formats, including JSON, could be improved.""The support from Symantec Identity Governance and Administration could improve.""The solution is not the best or the fastest available.""There are times that it takes too long to generate reports and to run the assessment tools to collect the information.""The directory has room for improvement. Also, the dashboards and, in particular, the KPI dashboard that shows the current user’s information needs reworking.""They provide a framework to develop your own connectors. A connector is a piece of software that integrates with the solutions that are not a part of the support matrix. Currently, it is difficult to create these connectors in this solution. Other solutions, such as NetIQ Identity, provide a better way to create your own connector. Currently, there is no cloud version. It should have a cloud version."

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Pricing and Cost Advice
  • "The initial total cost of ownership to implement Omada Identity is not small. The TCO for the implementation is as high as any other solution. However, the cost of maintaining the solution is at par or lower than competitors, including adding more features or maintaining the system after the initial deployment or installation to make sure that they are available for users to use or extending the functionalities of those activities. Those maintenance costs are lower than other vendors, but the initial cost of getting the system installed is still high."
  • "It is licensed per managed user per year."
  • "There were a lot of administrator, partner, and supplier accounts for people who were no longer working for us but still in the system. So, we reduced the number of users no longer with the company, which saved us some money on licensing."
  • "It's a fair price for the on-premises system. Compared with what we had before, it's much cheaper and we get all the modules in one. We tried to go with the cloud, but it was far too expensive."
  • "From an on-prem point of view, the cost is quite transparent and reasonable. The direct cost is primarily for licenses and maintenance on licenses."
  • More Omada Identity Pricing and Cost Advice →

  • "MIM is free with a Microsoft Azure license."
  • "The solution is included in the Microsoft E3 license and premium subscriptions of Azure AD."
  • More Microsoft Identity Manager Pricing and Cost Advice →

  • "I do not recall the approximate prices or licensing models, although I do so that it was priced per user number."
  • More Symantec Identity Governance and Administration Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Because we are a partner and an IT service provider, we have a special licensing agreement because we are planning to… more »
    Top Answer:I would like to see some additional functionality and improvements in usability.
    Top Answer:MIM's most valuable feature is its connectivity with Exchange.
    Top Answer:The most valuable aspects of Symantec Identity Governance and Administration are all the features, it is the most… more »
    Top Answer:The price of Symantec Identity Governance and Administration could improve.
    Top Answer:There is no preferable feature. It works well in general. The performance could be better. Sometimes there is a problem… more »
    Comparisons
    Also Known As
    Omada Identity Suite
    MIM, Forefront Identity Manager, FIM, MS Identity Manager
    CA Identity Suite, Symantec IGA, Layer7 Identity Suite, CA Identity Manager (CA IDM), CA Identity Minder, CA IAM, CA Identity Manager (CA IDM), CA Identity Governance
    Learn More
    Omada
    Video Not Available
    Overview

    Omada Identity delivers an end-to-end identity and access management solution with essential identity governance functionality for secure, compliant, and efficient administration of all users' access rights across on-premises or cloud-based systems. The solution provides configurable best practice processes that covers all identity and access related scenarios from providing an access risk overview, management of identities lifecycle, to automated enforcement of policies.

    Microsoft Identity Manager (MIM) builds on the identity and access management capabilities of Forefront Identity Manager. MIM helps you manage the users, credentials, policies, and access within your organization. Additionally, MIM adds a hybrid experience, privileged access management capabilities, and support for new platforms.

    The Symantec Identity Governance and Administration (formerly CA Identity Suite) provides comprehensive identity management and governance capabilities with a simple, intuitive user experience. This user experience can dramatically simplify processes such as user access requests and access certifications, resulting in improved productivity and user satisfaction. In addition, the Symantec Identity Governance and Administration performs risk analysis and certification and enables remediation actions in real-time during the access provisioning steps, thereby improving audit performance and risk posture with preventive policy enforcement.

    While providing these business and governance-centric capabilities for business users, the Symantec Identity Governance and Administration also delivers core enterprise-grade identity management and governance capabilities, including broad provisioning support for on-premise and cloud apps, extensibility and flexibility to integrate with other IT systems and consumer-grade scale. This means organizations are not forced to choose between usability and performance. With the Symantec Identity Governance and Administration, they can have both.

    Offer
    Learn more about Omada Identity
    Learn more about Microsoft Identity Manager
    Learn more about Symantec Identity Governance and Administration
    Sample Customers
    Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group
    Dow Chemical Company (Dow), Whole Foods Market
    Acciona, Core Blox, DBS
    Top Industries
    REVIEWERS
    Government40%
    Computer Software Company20%
    Mining And Metals Company10%
    Financial Services Firm10%
    VISITORS READING REVIEWS
    Computer Software Company32%
    Comms Service Provider11%
    Government8%
    Financial Services Firm7%
    VISITORS READING REVIEWS
    Computer Software Company23%
    Comms Service Provider16%
    Government12%
    Financial Services Firm7%
    REVIEWERS
    Financial Services Firm32%
    Healthcare Company18%
    Insurance Company8%
    Hospitality Company5%
    VISITORS READING REVIEWS
    Computer Software Company35%
    Comms Service Provider13%
    Government9%
    Healthcare Company5%
    Company Size
    REVIEWERS
    Small Business27%
    Midsize Enterprise7%
    Large Enterprise67%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise11%
    Large Enterprise69%
    REVIEWERS
    Small Business50%
    Midsize Enterprise8%
    Large Enterprise42%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise18%
    Large Enterprise64%
    REVIEWERS
    Small Business28%
    Midsize Enterprise10%
    Large Enterprise63%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise11%
    Large Enterprise68%
    Buyer's Guide
    Microsoft Identity Manager vs. Symantec Identity Governance and Administration
    July 2022
    Find out what your peers are saying about Microsoft Identity Manager vs. Symantec Identity Governance and Administration and other solutions. Updated: July 2022.
    622,949 professionals have used our research since 2012.

    Microsoft Identity Manager is ranked 7th in Identity Management (IM) with 4 reviews while Symantec Identity Governance and Administration is ranked 6th in Identity Management (IM) with 6 reviews. Microsoft Identity Manager is rated 7.8, while Symantec Identity Governance and Administration is rated 8.2. The top reviewer of Microsoft Identity Manager writes "Features an attractive licensing model, but customization and reporting require improvement". On the other hand, the top reviewer of Symantec Identity Governance and Administration writes "Easy to scale, but lacks an up-to-date interface or knowledgeable support staff". Microsoft Identity Manager is most compared with SailPoint IdentityIQ, NetIQ Identity Manager, One Identity Manager, SAP Identity Management and NetIQ Identity Governance, whereas Symantec Identity Governance and Administration is most compared with SailPoint IdentityIQ, Saviynt, CyberArk Privileged Access Manager, OpenIAM Identity Governance and One Identity Active Roles. See our Microsoft Identity Manager vs. Symantec Identity Governance and Administration report.

    See our list of best Identity Management (IM) vendors.

    We monitor all Identity Management (IM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.