Try our new research platform with insights from 80,000+ expert users

Microsoft Exchange Online Protection (EOP) vs Trustwave Secure Email Gateway comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Exchange Online P...
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
39
Ranking in other categories
Email Security (6th), Anti-Malware Tools (7th)
Trustwave Secure Email Gateway
Average Rating
7.0
Reviews Sentiment
7.0
Number of Reviews
2
Ranking in other categories
Secure Email Gateway (SEG) (13th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Microsoft Exchange Online Protection (EOP) is designed for Anti-Malware Tools and holds a mindshare of 1.3%, down 2.1% compared to last year.
Trustwave Secure Email Gateway, on the other hand, focuses on Secure Email Gateway (SEG), holds 0.8% mindshare, up 0.3% since last year.
Anti-Malware Tools
Secure Email Gateway (SEG)
 

Featured Reviews

Amber Worth - PeerSpot reviewer
Retrieves data from quarantines and easy to read logs with robust security features
Some of the searchability when looking for specifics in Exchange logs is tedious. Although eventually the information is located, it can be difficult if detailed information is lacking. Improving the search process by allowing searches with different types of parameters and facilitating searches within emails would be advantageous. Simplifying interfaces would also be appreciated.
FA
Offers clear vision on the clear side of what is being blocked and easy to use but a bit old-fashioned GUI
I would rate my experience with the initial setup a four out of ten when one is difficult, and ten is easy. It's difficult initially since it's an on-premise solution. So it's a bit difficult. So the initial assessment took a few days, and then the deployment was a couple of days. It is on-prem. That is also one of the improvements you need to make on the cloud. Most of the people like things to be on the cloud. You don't have the burden of setting up things on-premise.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The security features provided by Microsoft are robust."
"The initial setup of Microsoft Exchange Online Protection was easy."
"It has a really nice web-based administration console."
"The product's most valuable feature is third-party integrations."
"It is scalable."
"The most valuable feature of Microsoft Exchange Online Protection is the accidental release of information protection capabilities. Additionally, the solution is easy to use."
"The initial setup was easy. The configuration process is very straightforward."
"I like the product's ZAP feature."
"The product's most valuable features are spam protection and artificial intelligence."
"I like that it doesn't hold emails for any reason; it sends out notifications to the user as well as administrators. So we have a clear vision on the clear side of what is being blocked and in time as well."
 

Cons

"They should specify the difference between Defender for Office 365 and Exchange Online Protection."
"Our company faces difficulty with Microsoft Exchange Online Protection (EOP) because it's too big, clunky, and difficult for a small client to implement quickly and easily."
"The product could be more stable. Microsoft products could be more stable because sometimes, even though they are updating some things, we cannot find those updates."
"I would like to get reports about vulnerable connections from our clients with information about domains, public IPs, etc. That would be highly useful."
"The solution can be complex at times. It would be nice to have the on-server version. It needs to improve the stability as well."
"Microsoft 365 Defender and EOP policies are stable with the proper license. However, with the basic policy, it's hard to say it's stable due to configuration limitations."
"The security features could be better."
"The management interface of Microsoft Exchange Online Protection (EOP) could be intuitive."
"There is room for improvement in GUI because it is a bit old-fashioned."
"The technical support services and stability need improvement as well."
 

Pricing and Cost Advice

"The pricing of the solution is reasonable."
"Online Protection is fairly expensive."
"The solution is expensive but is backed by Microsoft's reputation."
"The tool's pricing is excellent."
"The product is bundled with Microsoft 365."
"The solution falls on the higher or more expensive side of the spectrum."
"Regarding the price, it's comparable to other service providers. We've also looked at Check Point's offerings, and the pricing doesn't seem to be an issue."
"It is a low-price solution."
"It is a cost-effective product."
"The pricing is in the middle. Compared to other products, it should be five out of ten, where one is cheap and ten is expensive."
report
Use our free recommendation engine to learn which Anti-Malware Tools solutions are best for your needs.
861,490 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
9%
Government
8%
Manufacturing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Microsoft Exchange Online Protection?
The initial setup was easy. The configuration process is very straightforward.
What needs improvement with Microsoft Exchange Online Protection?
I would like to improve the setting of rules in Microsoft Exchange Online Protection (EOP) as it is currently working fine but has room for enhancements.
What is your primary use case for Microsoft Exchange Online Protection?
I am using Microsoft Exchange Online Protection (EOP) ( /products/microsoft-exchange-online-protection-eop-reviews ) for word processing, spreadsheet management, Power BI, checking my meetings, usi...
What do you like most about Trustwave Secure Email Gateway?
I like that it doesn't hold emails for any reason; it sends out notifications to the user as well as administrators. So we have a clear vision on the clear side of what is being blocked and in time...
What is your experience regarding pricing and costs for Trustwave Secure Email Gateway?
The pricing is in the middle. Compared to other products, it should be five out of ten, where one is cheap and ten is expensive.
What needs improvement with Trustwave Secure Email Gateway?
There is room for improvement in GUI because it is a bit old-fashioned. Moreover, it can add more advanced features compared to a competitor like Mimecast.
 

Also Known As

Microsoft EOP, MS Exchange Online Protection
Trustwave SEG
 

Overview

Find out what your peers are saying about Microsoft Exchange Online Protection (EOP) vs. Trustwave Secure Email Gateway and other solutions. Updated: January 2024.
861,490 professionals have used our research since 2012.