Microsoft Dynamics could be improved in anything I can take as an ERP system, be it for insurance contracts, be it for my bookkeeping, whatever. Whenever I have legal entities sending around money and needing to have a ledger about that, I can use Dynamics for that one. It's Microsoft's version of SAP. They could add functionalities in the next release of Microsoft Dynamics that essentially automize demands of customers who have no idea whatsoever how to program that stuff into letting the large language models program that stuff. Satya Nadella switched over to have an operating CEO and he is now the CEO of the AI development. He even said that Software-as-a-Service systems are going away because what these Software-as-a-Service systems was, was that they were implementing interfaces to the underlying data structure, and that can be done by agents created by artificial intelligences. I am going to say, 'I want to have an ERP system which is capable of sending out money.' It's creating it. And if I say, 'It has to do that internationally with forex support,' then if it understands the complexity of forex support, then it is going to amend my system. There are areas that still need some improvements, such as the simplicity of use and stability. I could be implementing the management of SCADA data for production plants, and that would be nice.
The pricing of Microsoft Dynamics is quite high compared to other tools available in the market. In the future, I am expecting additional features such as sequencing, and there are many features we would like to see, including WhatsApp integration available by default, which would be a great help because it is not currently available by default.
I see no areas for improvements in Microsoft Dynamics. I am happy with the product. Regarding Microsoft Dynamics, if I would mention something related to UI, provider, and scalability aspects, only the cost comes to mind for improvement.
I am not satisfied with the customized dashboard because there are many things that Microsoft could improve with their dashboards. Microsoft needs to work on the dashboard part for the CRM especially. The implementation partner should improve because in my organization, the company that implemented Microsoft Dynamics 365 CRM has not done a good job. Microsoft should know about their end customers, how they are doing, and what issues they are facing. Regarding integration with Office 365 and other Microsoft products, the Dynamics integration is good; there's no loophole between the connections. We are not using LinkedIn integration. Microsoft should have keen observation about their end customers, not just their partners. There are many partners globally, such as Gold partners or Platinum partners, and not everyone is accurate while implementing Microsoft Dynamics CRM. Microsoft should observe how end customers are using their product and provide tutorials so customers can communicate their needs to vendors or third-party partners. Connecting with end customers is necessary.
We often meet customers from an SAP background, mostly in the costing area. Microsoft Dynamics system could improve the costing calculation tool. For example, with regards to manufacturing, if there is a way to improve the calculation and tracking of costing from finished goods to WIP and raw materials, it would be an excellent solution. Additionally, I would like to see Microsoft Dynamics 365 have specific country localizations. The current report is too broad and generalized to meet the needs of customers who require more detailed information. To address this, we must customize the report to meet their specific requirements. The new asset management is comprehensive and more complete than it was in the past. The solution now includes a repair solution and the ability to handle consignment materials.
There should have been a way where customer support is supported. This would ensure that the users can more easily find errors while dealing with their software activities. Also, there should be free tutorials with educative information for startups to guide them on using this software.
Microsoft Dynamics AX for Retail Point of Sale (POS) is available either as part of the integrated Dynamics AX for Retail business suite, or as an individual POS solution. Features shown include the Modern POS experience, product search and select, client-telling/assisted sales experience, customer detail capture and remote stock counting.
Microsoft Dynamics could be improved in anything I can take as an ERP system, be it for insurance contracts, be it for my bookkeeping, whatever. Whenever I have legal entities sending around money and needing to have a ledger about that, I can use Dynamics for that one. It's Microsoft's version of SAP. They could add functionalities in the next release of Microsoft Dynamics that essentially automize demands of customers who have no idea whatsoever how to program that stuff into letting the large language models program that stuff. Satya Nadella switched over to have an operating CEO and he is now the CEO of the AI development. He even said that Software-as-a-Service systems are going away because what these Software-as-a-Service systems was, was that they were implementing interfaces to the underlying data structure, and that can be done by agents created by artificial intelligences. I am going to say, 'I want to have an ERP system which is capable of sending out money.' It's creating it. And if I say, 'It has to do that internationally with forex support,' then if it understands the complexity of forex support, then it is going to amend my system. There are areas that still need some improvements, such as the simplicity of use and stability. I could be implementing the management of SCADA data for production plants, and that would be nice.
The pricing of Microsoft Dynamics is quite high compared to other tools available in the market. In the future, I am expecting additional features such as sequencing, and there are many features we would like to see, including WhatsApp integration available by default, which would be a great help because it is not currently available by default.
I see no areas for improvements in Microsoft Dynamics. I am happy with the product. Regarding Microsoft Dynamics, if I would mention something related to UI, provider, and scalability aspects, only the cost comes to mind for improvement.
I am not satisfied with the customized dashboard because there are many things that Microsoft could improve with their dashboards. Microsoft needs to work on the dashboard part for the CRM especially. The implementation partner should improve because in my organization, the company that implemented Microsoft Dynamics 365 CRM has not done a good job. Microsoft should know about their end customers, how they are doing, and what issues they are facing. Regarding integration with Office 365 and other Microsoft products, the Dynamics integration is good; there's no loophole between the connections. We are not using LinkedIn integration. Microsoft should have keen observation about their end customers, not just their partners. There are many partners globally, such as Gold partners or Platinum partners, and not everyone is accurate while implementing Microsoft Dynamics CRM. Microsoft should observe how end customers are using their product and provide tutorials so customers can communicate their needs to vendors or third-party partners. Connecting with end customers is necessary.
I would improve Microsoft Dynamics in many areas, especially regarding form completion and interface design.
We often meet customers from an SAP background, mostly in the costing area. Microsoft Dynamics system could improve the costing calculation tool. For example, with regards to manufacturing, if there is a way to improve the calculation and tracking of costing from finished goods to WIP and raw materials, it would be an excellent solution. Additionally, I would like to see Microsoft Dynamics 365 have specific country localizations. The current report is too broad and generalized to meet the needs of customers who require more detailed information. To address this, we must customize the report to meet their specific requirements. The new asset management is comprehensive and more complete than it was in the past. The solution now includes a repair solution and the ability to handle consignment materials.
There should have been a way where customer support is supported. This would ensure that the users can more easily find errors while dealing with their software activities. Also, there should be free tutorials with educative information for startups to guide them on using this software.