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Microsoft Defender Threat Intelligence [EOL] vs Microsoft Entra External ID comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.2
Microsoft Defender Threat Intelligence enhances security, saves on budgets, and improves detection, offering significant ROI and value.
Sentiment score
4.0
Organizations saved time and costs with Microsoft Entra External ID, despite varied productivity impacts and integration learning curves.
It's a value-for-money product.
Mobility & IT Project Manager at Voicevine Pty Ltd
It has led to cost savings as well as time savings because I can use a single solution for all applications.
Associate Director Automation at Dubai Holding
Companies can leverage it for setting up external identities without needing to develop their own solutions.
Lead Enterprise Architect at DigyCorp
In terms of return on investment, prior to using this product, our company managed our own mail server with all internal authentication happening on premises, resulting in a ROI in the thousands every year.
Network Security Administrator at a retailer with 51-200 employees
 

Customer Service

Sentiment score
7.5
Microsoft Defender support is rated very good, with knowledgeable level two assistance, competent partners, and a helpful community platform.
Sentiment score
4.9
Microsoft Entra External ID support experiences are mixed, with praise for knowledgeable staff but concerns about continuity and accessibility.
Level two support is knowledgeable and knows how the product works, which is very good.
Cloud Solution architect at a tech services company with 51-200 employees
I would give Microsoft an eight for their technical support.
Mobility & IT Project Manager at Voicevine Pty Ltd
Companies without a Microsoft license for Entra ID or Azure portal cannot add Azure AD B2C, creating logistical issues for some of my clients who are unable to evaluate the platform.
Consultant at Artifield
The support for business applications, infrastructure support, and Entra has been mostly positive with highly skilled technicians.
Sales Manager - Program Manger at Altitudo srl
The documentation is very thorough, reducing the need for support.
Cloud Security Consultant at a manufacturing company with 10,001+ employees
 

Scalability Issues

Sentiment score
7.4
Microsoft Defender Threat Intelligence is highly scalable, adaptable for businesses of all sizes, and supports thousands of endpoints efficiently.
Sentiment score
6.2
Microsoft Entra External ID offers scalability and flexibility but faces latency issues and lacks some authentication methods.
If there were some customizations available, I would rate its scalability as nine out of ten.
Cloud Solution architect at a tech services company with 51-200 employees
This is one of EID's weak points compared to Azure AD B2C, which offers customizable authentication options, including attribute and password combinations.
Consultant at Artifield
End-user workloads experience increased latency in a cloud environment compared to on-premises resources.
Director at iicon ltd
Microsoft Entra External ID is quite scalable, and I would rate its scalability between eight and nine out of ten.
Lead Enterprise Architect at DigyCorp
 

Stability Issues

Sentiment score
8.0
Microsoft Defender Threat Intelligence is seen as stable and secure, with high reliability and effective phishing prevention despite occasional outages.
Sentiment score
5.2
Microsoft Entra External ID is a stable SaaS, rated 8-10/10, with minimal downtime, reliable except for occasional external issues.
It provides a high level of security and avoids phishing and scam emails.
Cloud Solution architect at a tech services company with 51-200 employees
I'd rate the stability of the Microsoft Entra External ID as a 10.
Director of Technology at a hospitality company with 51-200 employees
The stability of this solution is very good.
Associate Director Automation at Dubai Holding
I have not encountered any stability issues with Microsoft Entra External ID.
Lead Enterprise Architect at DigyCorp
 

Room For Improvement

Microsoft Defender needs price adjustments, improved integration, better accuracy, enhanced AI, and smoother user experience for evolving cybersecurity.
Microsoft Entra External ID needs cost reduction, faster sync, better security, improved SSO, UI, integration, support, and pricing clarity.
Providing code customization would help keep pace with new vulnerabilities and threats.
Cloud Solution architect at a tech services company with 51-200 employees
The main area of improvement for Microsoft Defender Threat Intelligence is related to how information is conveyed.
Mobility & IT Project Manager at Voicevine Pty Ltd
From the telemetry data standpoint, I would prefer Defender data to be more open in future updates.
Consultant at Dell Technologies
This is particularly challenging during enterprise agreement renewals, as it's difficult for customers to review costs leading to lengthy negotiations.
Sales Manager - Program Manger at Altitudo srl
Enhanced customizable login options and the ability to use attribute password logins are critical features that are required for Microsoft Entra External ID to gain dominance in the authentication market.
Consultant at Artifield
I would like to see a more detailed alert system that provides a summary of why alerts are generated, who is generating them, and the reasons behind it.
Cloud Security Consultant at a manufacturing company with 10,001+ employees
 

Setup Cost

Microsoft Defender Threat Intelligence is cost-effective in bundles, but SMEs face challenges with standalone pricing and evolving licensing.
Microsoft Entra External ID pricing varies, cost-effective for some, expensive for others, challenging cloud transition impacts evaluation.
Regarding pricing, the cost seems high for single sign-on, especially for external applications like Oracle.
Associate Director Automation at Dubai Holding
Microsoft's pricing is complex and difficult to fathom due to a range of different licensing options.
Director at iicon ltd
The cost can be a factor for Microsoft Entra External ID, but in general, it offers a scalable and efficient solution compared to deploying individual solutions.
Lead Enterprise Architect at DigyCorp
 

Valuable Features

Microsoft Defender Threat Intelligence excels in integration, threat detection, user interface, data retention, real-time protection, and analytics.
Microsoft Entra External ID enhances security and efficiency by simplifying identity management and integration without on-premises infrastructure.
If it wasn't for that real-time threat detection on the vulnerability, I think we would not have survived the attack.
Mobility & IT Project Manager at Voicevine Pty Ltd
One of the best features is that it provides a certain level of customization, allowing us to set our spam confidence levels.
Cloud Solution architect at a tech services company with 51-200 employees
Our threat detection is enhanced due to the AI agents in Microsoft Defender Threat Intelligence, which helps in detecting automatically.
Consultant at Dell Technologies
It is crucial for hybrid environments, especially for integrating existing on-site infrastructures with cloud-based Active Directory, such as in Office 365 implementations.
Director at iicon ltd
EID unifies workforce users with external business partners, which is a very strong feature.
Consultant at Artifield
The detailed monitoring and reporting in Microsoft Entra External ID support compliance efforts effectively.
Manager, Identity & Access Management at a financial services firm with 10,001+ employees
 

Categories and Ranking

Microsoft Defender Threat I...
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
32
Ranking in other categories
No ranking in other categories
Microsoft Entra External ID
Average Rating
7.8
Reviews Sentiment
5.7
Number of Reviews
17
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (9th), Customer Identity and Access Management (CIAM) (4th), Microsoft Security Suite (17th)
 

Featured Reviews

Charles Mokoena - PeerSpot reviewer
Mobility & IT Project Manager at Voicevine Pty Ltd
Has strengthened our ability to detect threats in real time and improved internal security decision-making
The features that I find most valuable in Microsoft Defender Threat Intelligence include the Sentinel part of it. There are several features we've looked at, including Sentinel as well as extended Defender, which is XDR. I've used those two, and that's what I've found quite useful for us, especially in the hardening and analysis part of the whole threat analysis. We use the real-time threat detection features in Microsoft Defender Threat Intelligence. If it wasn't for that real-time threat detection on the vulnerability, I think we would not have survived the attack. The integration capabilities of Microsoft Defender Threat Intelligence with other Microsoft security tools have benefited our organization's threat management process by initially being quite a challenge, especially coming from other security tools such as Fortinet and Check Point. However, once you've gotten used to it, it's quite easy and user-friendly. The dashboard, especially the threat analysis dashboard, is quite detailed in terms of providing a view of which areas in our environment need attention, making it quite useful.
FS
Consultant at Artifield
Offers strong identity unification but needs better customization
Microsoft Entra External ID can be improved with additional features, specifically customizable flexibility and a customizable user interface for the login dialog. Currently, the login dialog has very limited customization options, which only include font styles, colors, text messages, or brand icons. Last month, Entra ID introduced some customizable features in their login dialog, but this does not apply to Microsoft Entra External ID, indicating a significant gap between the two. In theory, Entra External ID can support many external identity providers where custom login dialogs could be integrated, potentially via SSO feature coordination, although I have not yet confirmed this. Hence, enhanced customizable login options and the ability to use attribute password logins are critical features that are required for Microsoft Entra External ID to gain dominance in the authentication market.
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
11%
Educational Organization
9%
Manufacturing Company
9%
Computer Software Company
14%
Financial Services Firm
11%
Manufacturing Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise2
Large Enterprise15
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise6
 

Questions from the Community

What do you like most about Microsoft Defender Threat Intelligence?
It just runs in the background. I don't have to worry about, making sure it's Intelligence. So, you know, this kind of makes it very easy, have to worry about installing. It is easy to use.
What needs improvement with Microsoft Defender Threat Intelligence?
From the telemetry data standpoint, I would prefer Defender data to be more open in future updates.
What is your primary use case for Microsoft Defender Threat Intelligence?
We have tried Microsoft Defender Threat Intelligence. I have expertise with Microsoft Defender products. I am not familiar with Microsoft Defender for IoT because we did not use that in our environ...
What is your experience regarding pricing and costs for Microsoft Entra External ID?
Microsoft is flexible in the pricing for the product, so I cannot say that it is expensive, but definitely they are flexible in the price lists and their ways of doing payments.
What needs improvement with Microsoft Entra External ID?
Not really at the moment, but perhaps when we go deeper into using Microsoft Entra External ID, we may experience some things we may not prefer. However, up to now, we have not encountered anything...
What is your primary use case for Microsoft Entra External ID?
When I say identity, I mean Microsoft Entra External ID. We have been using Microsoft Entra External ID since the beginning of 2022. I am using it as a client. The purposes for using Microsoft Entr...
 

Also Known As

No data available
Azure Active Directory External Identities
 

Overview

Find out what your peers are saying about Microsoft and others in Microsoft Security Suite. Updated: January 2026.
881,757 professionals have used our research since 2012.