I would like for there to be extra confirmation that there aren't viruses. Even if the virus detection software is always running there could be hidden applications that are using the computer.
The solution could have integrated pricing. We have an enterprise license. We still need to pay to activate Defender for Trend Micro Identity. The enhanced pricing model will empower organizations to manage their security costs effectively.
Learn what your peers think about Microsoft Defender Threat Intelligence. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
Testing and Production Engineer at a tech services company with 51-200 employees
Real User
Top 5
2023-09-06T13:30:25Z
Sep 6, 2023
One area that can be improved is reducing false positives. They could be more finely tuned. For instance, if we see regular alerts from an IP that isn't malicious, we modify those rules and hunt things to ensure we don't produce more false positives. We do fine-grain the environment. Some procedures could be more refined to reduce these false positives. That's a basic issue I've seen with Microsoft products.
It's difficult to provide direct feedback to Microsoft, even as a Microsoft partner. However, the community out there supports and assists each other if that helps. Microsoft itself is a major target for attacks and threats due to its size and popularity. That could be considered Microsoft's Achilles heel. Being the largest technology provider attracts significant threats. Microsoft is constantly fighting against threat actors trying to breach its technology. So by being the biggest, you attract the biggest threats. I believe Microsoft could play more nicely with other IT security vendors. Currently, if you want your technology to integrate with Microsoft, you have to go through an extensive testing program to ensure compatibility with Azure. So, even the partnership program could be more efficient, allowing for smoother integration.
Cyber Security Manager at a manufacturing company with 1,001-5,000 employees
Real User
Top 20
2022-09-16T10:19:59Z
Sep 16, 2022
I cannot recall any issues we've encountered or areas that need improvement. Technical support could be a bit better. Clients might prefer a lowering of the price.
Partner & Director Advisory Services at Cruciallogics
Reseller
Top 20
2022-08-17T15:27:22Z
Aug 17, 2022
We have Microsoft bias. We generally don't have any significant negative feedback or improvement points around Defender, EDR and CMDR platforms. It does a good job across the board. The price point is something they can improve slightly for those who don't have an M 365 E5. I believe it's a $2.80 cents add-on. In Canadian, that's expensive. If they can drop it to a dollar, for those who don't have M 365 E5, they're going to open up market share and increase affordability for an entire market segment in the medium business category. Other than that, we have no major negative feedback.
Microsoft Defender Threat Intelligence is a comprehensive security solution that provides organizations with real-time insights into the latest cyber threats. Leveraging advanced machine learning and artificial intelligence capabilities, it offers proactive threat detection and response, enabling businesses to stay one step ahead of attackers. With Microsoft Defender Threat Intelligence, organizations gain access to a vast array of threat intelligence data, including indicators of compromise...
The solution could be more stable and precise because, at times, the threats detected are not legitimate.
I would like for there to be extra confirmation that there aren't viruses. Even if the virus detection software is always running there could be hidden applications that are using the computer.
The price could be improved.
The solution could have integrated pricing. We have an enterprise license. We still need to pay to activate Defender for Trend Micro Identity. The enhanced pricing model will empower organizations to manage their security costs effectively.
The tool's onboarding of users that use on-premise or hybrid environments needs to be improved.
The software is expensive.
I would like to see more AI features and capabilities.
There could be AI functionality included for features like reporting and dashboard preparation.
One area that can be improved is reducing false positives. They could be more finely tuned. For instance, if we see regular alerts from an IP that isn't malicious, we modify those rules and hunt things to ensure we don't produce more false positives. We do fine-grain the environment. Some procedures could be more refined to reduce these false positives. That's a basic issue I've seen with Microsoft products.
I would like to see more integration with other solutions. For example, integration well with Microsoft but not with other solutions.
It's difficult to provide direct feedback to Microsoft, even as a Microsoft partner. However, the community out there supports and assists each other if that helps. Microsoft itself is a major target for attacks and threats due to its size and popularity. That could be considered Microsoft's Achilles heel. Being the largest technology provider attracts significant threats. Microsoft is constantly fighting against threat actors trying to breach its technology. So by being the biggest, you attract the biggest threats. I believe Microsoft could play more nicely with other IT security vendors. Currently, if you want your technology to integrate with Microsoft, you have to go through an extensive testing program to ensure compatibility with Azure. So, even the partnership program could be more efficient, allowing for smoother integration.
I cannot recall any issues we've encountered or areas that need improvement. Technical support could be a bit better. Clients might prefer a lowering of the price.
We have Microsoft bias. We generally don't have any significant negative feedback or improvement points around Defender, EDR and CMDR platforms. It does a good job across the board. The price point is something they can improve slightly for those who don't have an M 365 E5. I believe it's a $2.80 cents add-on. In Canadian, that's expensive. If they can drop it to a dollar, for those who don't have M 365 E5, they're going to open up market share and increase affordability for an entire market segment in the medium business category. Other than that, we have no major negative feedback.