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Micro Focus SiteScope vs SolarWinds Server and Application Monitor comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Micro Focus SiteScope and SolarWinds Server and Application Monitor based on real PeerSpot user reviews.

Find out in this report how the two Application Performance Management (APM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Micro Focus SiteScope vs. SolarWinds Server and Application Monitor report (Updated: August 2022).
634,775 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"There are many valuable features in New Relic APM. We developed some software applications and we are able to monitor the errors very easily. Their log security retention is very good.""The most valuable feature is application monitoring.""The monitoring so far has been good and we are happy with it.""We like the performance of the product.""The alert mechanism is quite accurate when something goes wrong in your system. For example, if you have hundreds of APIs on your server, and any of the APIs is not performing well, you get an alert. When there is a drop or change in the threshold value, the beauty of New Relic is that within a fraction of seconds, all the stakeholders who are configured in the New Relic system will get an alert. That's one good thing.""It does everything we wanted it to do.""The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information.""The breakdown of the response time of different components and getting in-depth details of the slow component are the most valuable features. It is easy to use, and it gets the job done."

More New Relic APM Pros →

"Being able to create your monitors for monitoring your internal URLs and databases and other things like that is valuable.""Our experiences with Micro Focus SiteScope have been mostly positive as we can easily work with multiple monitors and different types of monitors pretty quickly. There are a lot of out-of-the-box solutions for us through Micro Focus SiteScope, so we don't have to do that much custom coding for the vast majority of requests that we get for monitoring. There are some limitations that we've run into and some problems every once in a while, but they've been relatively minor.""The URL monitoring is excellent.""The stability of the Micro Focus Voltage SiteScope is good.""VM monitoring is pretty good showing good visualizations of how VMs are operating within the context of all the VMs running on the same hypervisor.""Infrastructure monitoring is the most valuable feature."

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"The initial setup was relatively easy, and we didn't have to install anything. All we had to do was put on the devices we wanted to monitor.""The most valuable feature of SolarWinds Server and Application Monitor is the network devices' performance monitor is the best.""Monitoring of processes and services is the most valuable feature. It is not necessarily just the server alone in terms of the CPU or the memory. We can go in-depth into services and processes.""The component and cable monitoring are good. SolarWinds is more intuitive and user-friendly than AppDynamics. The AppDynamics console is more complex because it's a more feature-rich solution, so it's not easy for somebody to pick it up.""The solution has good alerts. Notifications are sent via email to technicians. You can filter the kinds of alerts you want to receive as well. It's excellent.""SolarWinds SAM has provided us with dynamic thresholds based on historical trends and requirements. The threshold gets configured automatically, so it's no longer necessary to configure it manually every time."

More SolarWinds Server and Application Monitor Pros →

Cons
"They should bring the pricing down to be more competitive.""New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information.""How granular I could go down at looking at certain data, especially related to the operations, is limited.""The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be.""It would be nice if there were pre-made dashboards.""There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it.""We would like a dashboard feature to be created for this product. This would allow us to monitor both the front and back-end of our UIs performance, and then report on it.""I haven't come across any features that are lacking."

More New Relic APM Cons →

"The lack of an agent means that remote monitoring requires multiple firewall ports to be opened.""In terms of issues with Micro Focus SiteScope, some that we've run into were unintended, for example, extra executions of monitors and some false alerts when there were problems connecting to endpoints or there were issues with the application that sometimes resulted in false positives. We had a few issues with the way time zones were configured when the system time differed from the time indicated during the monitoring, but those were just little things that weren't too bad. As far as the limitations of Micro Focus SiteScope, the types of scripting files that can be executed are rather limited unless you go to some third-party plugins. These are the areas for improvement in the solution.""I would be very interested in having transaction traceability included in the product, to give us a better view of what is really going wrong in a particular method and action.""Micro Focus Voltage SiteScope could improve by adding more features, such as cloud, APM, and DevOps monitoring.""We have four or five data centers around North America where we have it deployed into a single or a two-server primary backup type of deployment. All those are made available under a single GUI provided by Micro Focus that allows you to put them all together. A room for improvement would be an appliance or a server that would manage all of our other servers so that I don't have to remember to log on to all different servers and data centers. I could manage them from a single location.""They need to offer better technical support, which, right now, is not helpful or responsive."

More Micro Focus SiteScope Cons →

"Reporting is the only thing with which we currently have challenges. They have this in two ways. There is the report writer, which is the backend, and we also have web reports, which are on the console. So, they have removed the report writer for the backend reports, and we are making use of the web console, but most of the users are not finding it very interesting to use the frontend reports. I would like them to bring back the report writer. That's the key area within it to improve on the reporting. If they can bring back the report writer, then most users will actually be comfortable. I have some customers who are trying to export their report to an Excel format, but it is not possible because they said any report that has been done from the web console cannot be exported to Excel, but most of the customers need to export their reports to Excel. That's one area they need to work on.""SolarWinds Server and Application Monitor could improve the server monitoring and the web application monitoring features are not good. Microsoft SCOM has better server monitoring.""It should also be easier to upgrade SolarWinds. AppDynamics is harder to deploy but easier to upgrade. So AppDynamics takes a lot of time and effort to install, but you can upgrade it in minutes. SolarWinds is the opposite. It's easy to deploy, but upgrades take forever. To date, nobody can complete it on time, so the production environment is sitting idle.""The stability, flexibility, and ease of use could be improved.""In terms of the dashboards on offer, they should work to improve them. The types of dashboards that you get in terms of the graphs on offer aren't ideal right now.""SAM's software-defined network monitoring capability is also low and could be improved."

More SolarWinds Server and Application Monitor Cons →

Pricing and Cost Advice
  • "The price was one of the reasons we chose this solution."
  • "I think the pricing is reasonable."
  • "The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."
  • "This is an expensive tool."
  • "The price of New Relic APM could be less expensive. We are using the New Relic APM pro account and it is more costly. When compared to competitors the solution's pricing should be much more realistic."
  • "If I remember it correctly, the pricing was based on the core, and the monthly subscription used to cost us $1,500 or $2,000. We had pre-prod and production services. Costing was different for pre-prod and production. For pre-prod, it was 40% less than the production service cost. It was a combined package."
  • More New Relic APM Pricing and Cost Advice →

  • "When Micro Focus Voltage SiteScope has introduced approximately eight years ago and there was not very much competition making the price high. However, when comparing the price of Micro Focus Voltage SiteScope now to other tools, they should reduce the price. It is similar to a legacy tool at this point."
  • "It is expensive. I don't like its licensing. I don't like anything where you have to license it by individual licenses. I'm not a fan of that, but that's just me."
  • "The pricing or licensing cost for Micro Focus SiteScope is often bundled with other things, so the cost for each individual would be difficult to calculate. Pricing could be $2,000,000 a year. My company pays for technical support because it's part of the contract with Micro Focus SiteScope. You buy the licenses, but you're also paying for the support. With Nagios, it's much more bare-bones as far as paying for licenses and the software itself, and my company didn't have to use as much Nagios support yet in one or two years because there weren't too many problems using Nagios, and it's much more cost-effective, so that's one of the reasons why my company is migrating to Nagios from Micro Focus SiteScope."
  • More Micro Focus SiteScope Pricing and Cost Advice →

  • "Its licensing is on a yearly basis. It is just the standard price, but it can vary depending on the current rate of the dollar."
  • "I think SolarWinds' pricing is very decent compared to other competitors in the market."
  • "We are on an annual license to use the solution. The price of the solution is expensive. The price is based on a bunch of factors, such as the number of engines and elements."
  • More SolarWinds Server and Application Monitor Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems… more »
    Top Answer:We appreciate the way that this solution allows us to monitor the ongoing status of the UI at any given time.
    Top Answer:The price of New Relic APM could be less expensive. We are using the New Relic APM pro account and it is more costly… more »
    Top Answer:I don't know about the financial details surrounding the solution.
    Top Answer:The product needs to offer better configuration with an SMS deploy. Right now, it's not configurable. There is no… more »
    Top Answer:The most valuable feature of SolarWinds Server and Application Monitor is the network devices' performance monitor is… more »
    Top Answer:We are on an annual license to use the solution. The price of the solution is expensive. The price is based on a bunch… more »
    Top Answer:SolarWinds Server and Application Monitor could improve the server monitoring and the web application monitoring… more »
    Comparisons
    Also Known As
    New Relic Mobile
    HPE SiteScope, SiteScope
    SolarWinds SAM
    Learn More
    Overview

    New Relic is a software analytics and application performance management solution that gives users in-depth data visibility and analytics. By going right to the source, the code, New Relic enables users to develop quicker software, build improved products,and consistently impress their customers. Data tells a story and New Relic interprets what it is telling you.

    Micro Focus SiteScope is an agentless monitoring program that tracks the availability and performance of distributed IT infrastructures such as servers, network devices and services, applications and application components, virtualization software, operating systems, and other IT enterprise components.

    Micro Focus SiteScope is an autonomous hybrid IT monitoring system that can monitor more than 100 different types of IT components in real time, thanks to a lightweight and highly customizable remote access architecture.

    With Micro Focus SiteScope, IT teams can get the data they need to keep on top of problems and eliminate bottlenecks before they become major concerns.

    Micro Focus SiteScope can reduce total cost of ownership (TCO) by utilizing agentless technology, which eliminates the need to install and monitor agents on each box. Manual activities can be automated, and teams can save time and effort by using pre-packaged solution templates.

    Micro Focus SiteScope Features

    Micro Focus SiteScope has many valuable key features. Some of the most useful ones include:

    • Broad functionality built on expertise: Micro Focus SiteScope's architecture is scalable and supports a broad range of functions, including data collecting, alerting, event management, and reporting. Data is collected via remote access, which eliminates the need for agents to be deployed and maintained on monitored nodes. Micro Focus SiteScope connects to systems as a remote user via the central server, which supports JMX, SNMP, HTTP, SSH, NetBIOS, and WMI.
    • Monitors legacy and modern environments: Micro Focus SiteScope comes with more than 100 built-in monitors that track things like utilization, response time, use, and resource availability.

      • Cloud: You can monitor virtual servers and applications on Amazon Web Services (AWS). AWS-hosted applications can provide data to Amazon CloudWatch, which can be used for auto-scaling, reporting, and alerting.

      • Virtualization: Micro Focus SiteScope supports VMware, Microsoft, Citrix, and Oracle/Sun virtualization technologies. Monitor Docker clusters, nodes, containers, and workloads.
    • Flexibility with configuration: By adding or deleting specific monitors, you can adapt to dynamic changes in data center configuration.
    • Templates for solutions: The template database is based on best practices for monitoring complex application settings with the least amount of time and effort. The templates include built-in domain experience of specialized monitors, default metrics and thresholds, proactive testing, and best practices for a given application or monitoring component.
    • Notifications, alerts, and reports: Email, SNMP traps, HTTP post, and database alerts are all supported. Administrators receive alerts based on defined thresholds and schedules.
    • Flexibility in user management: Using LDAP or an internal management solution, define group-level permissions, construct user roles, and assign security groups depending on role. Extensive WS (Web Service)-based API that automates numerous management situations without the need for the SiteScope UI.
    • Integrations with SiteScope: Micro Focus SiteScope not only offers a number of benefits on its own, but it can also be linked with a number of Micro Focus and third-party solutions, giving teams the ability to properly integrate their IT operations center.

    SolarWinds Server & Application Monitor (SAM) delivers powerful application and server monitoring capabilities for IT pros, enabling them to diagnose and troubleshoot performance issues faster. Do not let slow applications and downtime impact your end-users and business services. Pinpoint the root cause of application issues across various layers of the IT stack. SolarWinds SAM is affordable and easy to deploy, use, and customize. You can automatically discover your system's environment and start monitoring in about an hour. No professional services or consultation needed.

    Offer
    Learn more about New Relic APM
    Learn more about Micro Focus SiteScope
    Learn more about SolarWinds Server and Application Monitor
    Sample Customers
    Dow Jones, Microsoft, Nike, Groupon, NBC, Sony, Fox, Adobe, Best Buy, Walmart, and WebMD, Cirque du Soleil, FlightNetwork.com, France Télévisions SA, Hachette Book Group, Hy-Vee, Inc., Isolation Network, Inc., Lighthouse eDiscovery, Major League Soccer, NYC-DOT, New Zealand Media and Entertainment, Office Depot International in Europe, Royal Opera House, Adobe Systems Incorporated, American Eagle Outfitters, Inc., Citrix, Despegar.com, Eastern Bank Corporation, Fox Sports, Globosat, Hogg Robinson plc, iHeartMedia, Jive, Kent State University, Multiplus, NBCUniversal, Ocado, REI, Sensis, VenueNext, Yellow Pages Limited and Zenefits
    Vodafone Ireland, Kuveyt Turk Participation Bank
    Andr. L. Riis AS, NetSuite
    Top Industries
    REVIEWERS
    Financial Services Firm20%
    Computer Software Company13%
    Media Company11%
    Retailer7%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm16%
    Comms Service Provider10%
    Government6%
    REVIEWERS
    Financial Services Firm27%
    Computer Software Company18%
    Comms Service Provider18%
    Recruiting/Hr Firm9%
    VISITORS READING REVIEWS
    Computer Software Company23%
    Financial Services Firm12%
    Government8%
    Manufacturing Company7%
    REVIEWERS
    Financial Services Firm27%
    Construction Company18%
    Recruiting/Hr Firm9%
    Energy/Utilities Company9%
    VISITORS READING REVIEWS
    Computer Software Company22%
    Government13%
    Comms Service Provider11%
    Financial Services Firm8%
    Company Size
    REVIEWERS
    Small Business38%
    Midsize Enterprise29%
    Large Enterprise34%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise12%
    Large Enterprise70%
    REVIEWERS
    Small Business35%
    Midsize Enterprise9%
    Large Enterprise57%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise8%
    Large Enterprise73%
    REVIEWERS
    Small Business38%
    Midsize Enterprise17%
    Large Enterprise45%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise15%
    Large Enterprise68%
    Buyer's Guide
    Micro Focus SiteScope vs. SolarWinds Server and Application Monitor
    August 2022
    Find out what your peers are saying about Micro Focus SiteScope vs. SolarWinds Server and Application Monitor and other solutions. Updated: August 2022.
    634,775 professionals have used our research since 2012.

    Micro Focus SiteScope is ranked 18th in Application Performance Management (APM) with 6 reviews while SolarWinds Server and Application Monitor is ranked 13th in Application Performance Management (APM) with 6 reviews. Micro Focus SiteScope is rated 6.8, while SolarWinds Server and Application Monitor is rated 7.4. The top reviewer of Micro Focus SiteScope writes "Doesn't require much custom coding and can run on different platforms, but the types of scripting files you can execute on it are limited". On the other hand, the top reviewer of SolarWinds Server and Application Monitor writes "The component and cable monitoring features are good, but the interface is slow ". Micro Focus SiteScope is most compared with Dynatrace, SCOM, Splunk, AppDynamics and BMC TrueSight Operations Management, whereas SolarWinds Server and Application Monitor is most compared with Azure Monitor, AppDynamics, Dynatrace, Microsoft Endpoint Configuration Manager and PRTG Network Monitor. See our Micro Focus SiteScope vs. SolarWinds Server and Application Monitor report.

    See our list of best Application Performance Management (APM) vendors.

    We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.