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Meraki MX vs Untangle NG Firewall comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Fortinet FortiGate is valued for affordability, cost savings, enhanced security, operational efficiency, quick implementation, and long-term ROI benefits.
Sentiment score
7.4
Meraki MX enhances ROI with simplified management, quick VPN setup, and long-term efficiency, despite high initial costs.
Sentiment score
8.5
Untangle NG Firewall offers top-tier reporting, seamless integration, and scalability, enhancing security, client services, and ROI for businesses.
Clients are now comfortable and not wasting productive hours on IT support.
The automation part is giving us a cost benefit and speed; we can react faster.
It's a very useful tool to mitigate and protect your enterprise.
My ability to monetize it as a gateway security appliance to offer enhanced service offerings allows me to increase our price point.
 

Customer Service

Sentiment score
7.0
Fortinet FortiGate's customer service varies, with praise for responsiveness but criticism for slow, sometimes inadequate technical support.
Sentiment score
8.0
Meraki MX customer service is praised for efficiency, 24/7 availability, quick resolutions, and knowledgeable staff, with overall satisfaction.
Sentiment score
4.9
Untangle NG Firewall is praised for effective support, but challenged by limited resources and phone support availability issues.
I would rate their support for FortiGate a nine out of ten.
They offer very accurate solutions.
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
When we raise a ticket with Meraki MX, they instantly become available to support us for configurations or troubleshooting.
They're able to remotely manage the devices if necessary for support.
 

Scalability Issues

Sentiment score
7.3
Fortinet FortiGate scales well for diverse enterprises, though planning and licensing are crucial to avoid hardware limitations.
Sentiment score
7.5
Meraki MX is scalable for SMBs, but major enterprises may require upgrades; it integrates well within Meraki products.
Sentiment score
6.9
Untangle NG Firewall offers high scalability, efficiently supporting diverse user bases from small offices to large corporations.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
When you have hundreds of thousands of people it is very difficult to scale in Meraki.
We have Juniper solutions, and I would say the Juniper solutions can scale better, however, this solution is still very scalable.
Since it can be put on any box, the scalability is fantastic.
 

Stability Issues

Sentiment score
7.9
Fortinet FortiGate is generally stable and reliable, with minor issues arising from new features, firmware updates, or hardware constraints.
Sentiment score
8.4
Meraki MX is stable with minor issues, quickly resolved; redundancy features enhance reliability in configured environments.
Sentiment score
8.2
Untangle NG Firewall is stable, with users noting reliability, high ratings, and improvements over time, despite rare hardware issues.
We're experiencing 99.999% availability consistently.
I would rate the stability of Fortinet FortiGate a ten out of ten.
We have not had any problems with the operating systems or maintenance of subscriptions.
 

Room For Improvement

Fortinet FortiGate needs enhancements in firmware, usability, integration, support, reporting, VPN, cloud integration, and documentation for seamless use.
Meraki MX needs better load balancing, integration, VPN capabilities, pricing, scalability, and advanced features for improved competitiveness.
Untangle NG Firewall requires enhancements in support, management, mobile functionality, hardware, security, pricing, and on-premises deployment.
By providing an integrated solution, users would have access to all features and functionalities within a single window, eliminating the need to navigate through multiple windows.
Investing in a solution that can accommodate such growth would be more cost-effective than repeatedly purchasing new hardware.
The constant daily revisions necessitate meticulous identification of the relevant documents to prevent the use of outdated information that could jeopardize our environment.
It should automatically remediate and find out the issue and then resolve it on its own without interrupting the work of the employees.
Data is the only path, so optimization is essential.
The user interface, training, and general product innovation need improvement.
 

Setup Cost

Fortinet FortiGate offers competitive pricing with upfront affordability, simple licensing, and long-term value, despite potentially high renewal costs.
Meraki MX offers cloud management value; despite high costs, ease of setup and low management justify competitive ownership expenses.
Untangle NG Firewall pricing is seen as cost-effective but can become expensive with feature bundling and higher user counts.
The most expensive part is the renewal of the license subscription.
FortiGate is priced lower than Palo Alto.
Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.
I get it for $25,000, a device that can connect up to 75-100 users, whereas in Meraki MX, it goes to 75,000-80,000 per access point.
In terms of pricing, I would say it is not the cheapest, but it was comparable to the others.
It is neither expensive nor cheap.
 

Valuable Features

Fortinet FortiGate delivers robust security features and intuitive management, offering scalable and affordable network protection solutions.
Meraki MX offers cloud-based management with advanced security, AutoVPN, SD-WAN, and intuitive controls for seamless multi-location connectivity.
Untangle NG Firewall offers user-friendly, affordable security features ideal for small businesses, including VPN, web filtering, and cloud management.
The firewall, IPS, and VPN functions are the most valuable features.
FortiGate provides solid protection against viruses, malware, and other threats.
In terms of security, we have not experienced any security flaws or loopholes, and it has proven to be quite stable.
Meraki MX is among those top solutions in their exceptional approach towards VPN-less, Zero Trust client access to office private networks.
We understand that Cisco solutions are very reliable, and we really like the simple management.
Since cybersecurity is my main concern, this type of miscommunication relating to vulnerability blocking is crucial.
The all-in-one gateway security functions and the ability to install it on generic equipment stand out.
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
357
Ranking in other categories
Firewalls (2nd), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st)
Meraki MX
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
65
Ranking in other categories
Unified Threat Management (UTM) (3rd)
Untangle NG Firewall
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
24
Ranking in other categories
Firewalls (25th), Unified Threat Management (UTM) (7th)
 

Featured Reviews

Jorge Martínez - PeerSpot reviewer
Offers good SD-WAN capabilities and integrates easily with Fortinet devices
I am not part of the initial setup or deployment process since I work in presales. The setup or deployment is quite easy, as you can do a one-touch deployment that automatically connects to the FortiManager cloud when you connect it to a broadband or dynamic IP, allowing you to start the configuration from that point. We usually sell it for on-premises setups. It's on the cloud only when the client has virtual machines or their own service. Sometimes they have a service on the cloud like AWS, but it's more difficult to sell now because AWS has an e-commerce option where you can buy FortiGate directly. The only thing you need is someone to manage and configure.
MURALI NIDAMANURI - PeerSpot reviewer
Experience improved network management with flexible and secure connections
I recommend that Meraki MX should improve to be a better solution for the next release by being more competent so that we can offer it as a primary solution among all other brands, although I don't have any specific feedback, while the competitors are also ahead of these solutions. Enhancing user experience is always required. Enhancing the seamless connectivity is crucial and user experience enhancement is needed daily, otherwise people find it outdated. New features should look and be dynamically connected, and users should not be bothered frequently when connectivity issues occur. It should automatically remediate and find out the issue and then resolve it on its own without interrupting the work of the employees.
MatthewSmith3 - PeerSpot reviewer
Thorough with all-in-one security functions and good affordability
The all-in-one gateway security functions and the ability to install it on generic equipment stand out. The centralized management console is great. I can template my installations and configurations. My ability to monetize it as a gateway security appliance to offer enhanced service offerings allows me to increase our price point. I provide it as a managed device to many of our clients. I take on the initial costs and charge them a monthly fee. They have threat detection.
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Use our free recommendation engine to learn which Unified Threat Management (UTM) solutions are best for your needs.
856,873 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
15%
Computer Software Company
15%
Comms Service Provider
8%
Manufacturing Company
6%
Computer Software Company
17%
Educational Organization
16%
Manufacturing Company
6%
Comms Service Provider
6%
Computer Software Company
14%
Comms Service Provider
11%
Government
6%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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Fortigate 60d vs. Meraki MX67 for a small company without a dedicated IT Department
We have Meraki Mx devices now, we are looking to replace them. But that is because the Meraki MX platform lacks SSL I...
Which is better - Meraki MX or Cisco ASA Firewall?
Cisco Adaptive Security Appliance (ASA) software is the operating software for the Cisco ASA suite. It supports netw...
What do you like most about Meraki MX?
I am happy with the technical support for the solution. I rate the technical support a ten out of ten.
What do you like most about Untangle NG Firewall?
The product helps small and medium enterprises secure their networks from intrusions. It also has features like DNS b...
What needs improvement with Untangle NG Firewall?
The user interface, training, and general product innovation need improvement. Enhancements could also be made to the...
 

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate, Fortinet Firewall
MX64, MX64W, MX84, MX100, MX400, MX600
No data available
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Hyatt, ONS
North American Stamping Group, Cerebral Palsy of North Jersey (CPNJ), Brown County Schools, IN, City of Bridgeton, MO, Lancaster County, SC, Vision Charter School, Clay County Sheriff’s Department, NC, Breakwater School, Boys & Girls Club of Manchester, NH, Admiral Farragut Academy, Flow Companies, No Ordinary Hotel, KECdesign,
Find out what your peers are saying about Meraki MX vs. Untangle NG Firewall and other solutions. Updated: May 2025.
856,873 professionals have used our research since 2012.