Netgate pfSense vs Untangle NG Firewall comparison

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Comparison Buyer's Guide
Executive Summary
Updated on May 2, 2022

We performed a comparison between pfSense and Untangle NG Firewall based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Untangle NG Firewall users all agree that its initial setup is straightforward. Most pfSense users say that its initial setup is straightforward, but a small percentage disagree, feeling that the setup is complex and requires a higher level of technical expertise.

  • Features: Users of both products are for the most part very satisfied with their scalability, stability, VPN features, and overall performance. Untangle NG Firewall reviewers say that it is secure, flexible, and easy to use, but lacks the option of dropping sessions. pfSense reviewers say it is robust, but its user interface needs enhancements. Several pfSense users note that its security level should be improved.

  • Pricing: pfSense is an open-source solution and is free of charge. Untangle NG Firewall reviewers feel that its price is fair. Untangle NG Firewall also has a basic free open-source version.

  • Service and Support: pfSenses offers commercial support in addition to free online support forums. Reviewers of both solutions report being satisfied with the level of support they receive.

  • ROI: Reviewers for both solutions report seeing an ROI.

Comparison Results: Both products received high marks from reviewers, but Untangle NG Firewall ultimately won out in this comparison. It is easy to set up, user-friendly and secure. In addition it has excellent customer support and is fairly priced.

To learn more, read our detailed Netgate pfSense vs. Untangle NG Firewall Report (Updated: September 2023).
735,226 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The security fabric is excellent.""The most valuable feature is the FortiManager for centralized management.""The pricing is great and very reasonable.""Fortinet FortiGate is stable. It's used across all the countries, this is the way most multinationals run their system.""It's an easy solution to set up.""Reliability is the best feature. We faced some issues when we were setting it up, but the service, portal, and administration are good.""I like several features that this product has, such as antivirus and internet navigation inspection. It is also simple to use.""The interface is very good."

More Fortinet FortiGate Pros →

"Technical support is perfect, excellent.""The firewall sensor is highly effective, and it's easy to deploy. You can deploy pfSense with limited hardware resources. It's not necessary to have an appliance with much RAM to make it work. It's cost-effective and performs well.""It is very easy to use. The interface is quite understandable. There is a good community, and I can take over at any time I want. If there is anything wrong with it, I could just reinstall the whole thing and start all over again, and I'll be up again in less than a few minutes""Some of the terminologies were more familiar to me than it was when I first encountered Cisco.""The initial setup is not complex.""I like pfSense's reports and how I can control access to the policies on the firewall.""It is much simpler than other solutions such as Fortinet.""The GUI is easy to understand."

More Netgate pfSense Pros →

"The web blocking for my clients and the application control are valuable.""What I like about this product, which is the reason that we continue to use it, is that you can install the software version on your own hardware. In case there is a problem with the hardware, we can just install the firewall in another machine and restore the configuration.""The majority of our clients are very small businesses, and Untangle devices have been fantastic for these small clients. We've basically standardized our stack to just simply use Untangle. We include the hardware and the service option, which makes it very easy and affordable for us to just simply push that into the monthly per-user costing that we provide as a managed services provider. It's really a no-brainer. They're easy to use, and they're easy to set up and configure. Support is generally good about resolving any issues that we have. We haven't had any real complaints.""We find the web filter very valuable.""The product’s most valuable features are endpoint protection management, load balancing, and connectivity with Active Directory.""NG Firewalls allow us to permit or deny applications we don't want to run. We also use content filtering, SSL inspection, and all the other things we run on the firewall to keep our clients protected and ensure they're not going where they shouldn't. It's a great firewall that works as intended.""The product is easy to implement."

More Untangle NG Firewall Pros →

Cons
"The updates Fortinet provides are sometimes unstable.""Fortinet FortiGate could improve by adding FortiAnalyzer to its solution, we should not have to use another solution. FortiAnalyzer can provide more detailed information.""The scalability could be better.""Lacks sufficient security options.""The solution could be more secure and stable.""Usually, we sell the bundle with the UTM or threat management piece with IPS, IDS. Other providers, such as Palo Alto, are ahead in terms of safe functionality. So, for me, delivering truly safe service is probably something that still needs to be improved.""It is very expensive, and their support is not very good. I hope that their technical support will be better in the future.""Scalability for Fortinet FortiGate needs to be improved. SD-WAN security for this solution also needs some improvement."

More Fortinet FortiGate Cons →

"Ultimately, we'd like something stronger, and something that can handle threats better in real-time.""There could be a way to remote to it through a mobile app. You can always browse through your browser on your mobile phone or tablet, but it would be good to have a dedicated app. I understand that iOS and Android developers are expensive, but there should be a mobile app.""The integration could be improved.""Also, the GUI is helpful, but it's not user-friendly. It's complicated. It should be more intuitive for the average user and have an excellent graphical view. Of course, the user will typically know about network administration, but it still should be easy to understand.""The solution could improve by having centralized management and API support online.""I would like to see pfSense integrate WireGuard. Currently, pfSense uses OpenVPN, and there's nothing wrong with it, but WireGuard is a lot leaner and meaner.""ClamAV AntiVirus can cause some crashes. That service should be improved.""It's just not listed as FIPS compliant for where we're at now in government, which is an issue."

More Netgate pfSense Cons →

"We have a minor issue when assigning IP addresses in the ARP tables. You should be able to go into the ARP tables, look at the IP address and say, "Nope, they need to be on this side on this IP address." The ability to set a DHP reservation from the ARP tables would be great. It's no big deal, but it would be nice to have.""The product should improve reporting.""The biggest challenge that we have with this solution is local support. The local support is a problem in our area.""The storage is minimal, so we have to set the system to delete data after seven days.""On their low-end appliance, they could have more memory and the largest storage space. The low-end appliance comes with a too-small hard drive, and it could use a little extra room. It only comes with about 4 gigs or 8 gigs of memory, and the hardware space is only 40 gigs, which is really small.""It does have multi-factor authentication in some areas, but I would love to see a more widely implemented version of that on the devices themselves.""Whenever there are a large number of endpoint VPN clients, connectivity becomes slow."

More Untangle NG Firewall Cons →

Pricing and Cost Advice
  • "I had to pay for the license for the firewall, but it is guaranteed to have updates. I expect a good service for it. It was about €1000 for a year, and there was no additional cost."
  • "It is more expensive than Sophos. Fortinet is overall more expensive than Sophos. The small range of Fortinet, such as 60F and 80F, is more expensive than the small range of Sophos. Sophos is cheaper. In addition, if you jump from 80F Series to 100F Series, the price doubles."
  • "The license is yearly. We pay for the top end. It's called 360."
  • "Here in Brazil, we're going through difficult economic times and the tax on the dollar is high. All the solutions from minor competitors are growing in the market. The prices have come more competitive."
  • "Licensing for Fortinet FortiGate is on a yearly basis. Pricing for it is a bit high. It could be cheaper."
  • "The licensing scheme of Fortinet is better than Cisco. It is more logical."
  • "The solution requires a license annually, it is not a user license, you can have as many users as your want. I must renew the license regularly per device."
  • "It was probably about $2,500 per firewall. It was all included. It included support, services, threat management software, and 24/7 FortiCare on it. Cisco products are more expensive."
  • More Fortinet FortiGate Pricing and Cost Advice →

  • "Our customers must pay for an annual license."
  • "I would recommend it for a small business or a startup as a starting point. It's also good for companies that are on a tight budget."
  • "The price of pfSense is reasonable. However, there is a free version available."
  • "It is about €1,000. It is a one-time payment. I do not have a monthly or yearly subscription. I don't subscribe to any subscription because I hate cloud services. There are no additional costs."
  • "It is an open source firewall."
  • "It is very suitable in terms of the price. If a client cannot acquire a Netgate appliance, I provide a custom-made appliance, and I install the Community edition of pfSense. It is a very good and affordable solution for enterprises. Some of the clients pay monthly but usually, it is annually."
  • "We are using its Community Edition, which is free. My company is a government school, and we don't have much budget."
  • "pfSense is open-source, but the support is something that the customer pays for."
  • More Netgate pfSense Pricing and Cost Advice →

  • "This is not an expensive product. It is affordable and there are different packages available depending on the features that you need, or the sector that you are in."
  • "Untangle is open-source software. So, you can get it for free. That has been a benefit, especially for the residential users because it is free. The license costs start at $25 a month for some additional features, including higher tiers of security intrusion prevention. The free version comes with intrusion detection, and then the license version has intrusion prevention. It also has some additional things for active directory connectors, etc. It starts at $25 a month to cover 12 devices. Then it goes up from $25 to $50 a month for 12 to 25 devices. That's where it really doesn't scale out per site. If you have a site that has more than 50 devices on it, then Untangle quickly becomes cost prohibitive in comparison to several other competitors."
  • "Usually, it's about $350 a year for 12 users, and it's about $600 for 50 users. It's very reasonable as compared to the others. One of the reasons is that they're all open-source. You just buy their appliance and put it in until it dies. Because it's run under open platforms, mine seems to always work on older equipment. I've taken old equipment and put a new hard disk in it. I have taken about nine-year-old computers and put their operating system on them, and ran them like a champ. The only thing that changed was the hard drive because I don't trust a hard drive that's more than three to four years old."
  • "The solution is fairly priced."
  • More Untangle NG Firewall Pricing and Cost Advice →

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    Comparisons
    Also Known As
    FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate
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    Netgate
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    Overview

    Fortinet FortiGate is an innovative line of firewalls that aim to protect organizations from all types of web-based network threats. They come in a wide variety of product types. Fortinet FortiGate’s solutions are available in a large range of sizes and form factors and are key components of the Fortinet Security Fabric, which enables immediate, intelligent defense against known and new threats throughout the entire network.

    Fortinet FortiGate provides users with next-generation firewall solutions that provide proven protection with unmatched performance across the network, from internal segments to data centers to cloud environments. You can protect every part of your network without exception. Additionally, your protections can be managed from a single central location. This ensures that the task of protecting your network is infinitely easier to accomplish.

    Benefits of Fortinet FortiGate

    Some of the benefits of using Fortinet FortiGate include:

    • The ability to manage your firewalls from a centralized automated control console. Fortinet FortiGate’s FortiManager enables administrators to exercise control of their firewalls in a streamlined manner. Administrators have full visibility and control over their system from a single location. It utilizes automation that collects information in real time, which greatly simplifies and reduces the cost of running various types of workflows. Administrators can free up resources by automating the most basic tasks.
    • The ability to produce uniform, appropriate, and coordinated responses to threats across networks. Fortinet FortiGate’s FortiGuard feature generates system protections in near real time. This allows administrators to address threats to the system with custom-made solutions that can be uniformly enforced.
    • The ability to scale up your security to fit your changing security needs. Fortinet FortiGate’s design allows users to accelerate the transfer of data between users and escalate the number of users that are covered without compromising security of performance. This means that users can grow their networks and continue to collaborate without worrying about the system slowing down or coming under attack.

    Reviews from Real Users

    Fortinet FortiGate’s firewall solutions are cutting edge. They stand out from competitors for a number of reasons. Two major ones are the robustness and power of their firewalls. Fortinet FortiGate’s firewall provides users with many valuable features that allow them to maximize what they can do with the solution. These firewalls enable users to use a single piece of software to accomplish tasks that often require the use of multiple pieces of software.

    PeerSpot user Eric S., a Solutions Engineer and Consultant at a tech-services company, notes the robustness of this solution when he writes, "One of the nice things about FortiGate is that it can be deployed on the cloud or on-premises. You can actually do both. That's the biggest reason why I stick with this solution as opposed to something like Cisco Meraki. Another nice thing is that I can log directly into a FortiGate or get to it through their FortiCloud access products. They're pretty reliable and consistent. One of the reasons why I started using the product was their single pane of management. I can deploy their line of firewalls in conjunction with their switching and access points, and I can manage the entire network from one interface.”

    PeerSpot user Jim M., a network admin at Penobscot Valley Hospital, notes the power of Fortinet FortiGate’s security software when he writes, "It does a lot for you for intrusion protection and as an antivirus. The threat management bundle is worth the money. You don't need another company to monitor your web traffic for you. You can do everything yourself on the firewall. You restrict your own black list for people on the firewall.”

    pfSense is a powerful and reliable network security appliance primarily used for security purposes such as firewall and VPN or traffic shaping, network management, and web filtering. It is commonly used by small businesses and managed service providers to protect their customers' networks and enable remote access through VPNs. 

    The solution is praised for its stability, user-friendly interface, scalability potential, open-source nature, free cost, easy installation, firewall capabilities, security features, flexibility, and simplicity. Overall, pfSense is a cost-effective solution for enterprises that need a VPN for their employees.

    pfSense Key Features

    pfSense has many key features and capabilities, including:

    • Strength and accuracy: pfSense is able to always follow either default or custom rules, making it a stronger firewall than some of its competitors. It also filters traffic separately, whether it’s coming from your internal network of devices or the open internet, allowing you to set different rules and policies for each.

    • Flexibility: pfSense can work both as a basic firewall and as a complete security system because it gives you the flexibility to integrate additional features as code where necessary.

    • Open-source: Because it is open-source, not only is pfSense free to use, but community members can contribute to the code to make it a better software.

    • User-friendly: Usually firewall products are not user-friendly because they often include complex settings, options, and features that require fine-tuning. pfSense’s interface is simple, direct, and easy to use.

    • WireGuard Support: Instead of building your own VPN using pfSense, or settling for a commercial VPN provider, you can directly integrate WireGuard with the pfSense firewall.

    • Speed Management and Fault Tolerance: pfSense’s multi-WAN feature allows your system to continue operating in case components fail.

    • Well-supported: pfSense regularly has security and feature updates. It also has a documentation site and a well-informed and knowledgeable support forum.

    Reviews from Real Users

    Below is some feedback from PeerSpot Users who are currently using the solution.

    Bojan O., CEO at In.sist d.o.o., says, “The classic features, such as content inspection, content protection, and the application-level firewall, are the most important."

    Another PeerSpot user, a chef at a media company, explains what he finds most valuable about pfSense: "The plugins or add-ons are most valuable. Sometimes, they are free of charge, and sometimes, you have to pay for them, but you can purchase or download very valuable plugins or add-ons to perform internal testing of your network and simulate a denial-of-service attack or whichever attack you want to simulate. You can also remote and monitor your network and see where the gap is."

    T.O., a VP of Business Development at a tech services company, mentions, "What I found most valuable is the cost of the platform, the flexibility of the platform, and the fact that the ongoing fees are not there as they are with the competitor."



    Untangle NG Firewall is an open-source firewall and gateway security platform that helps keep networks safe while accessing the internet. It offers a free core firewall platform with paid add-ons, and a cloud-based management platform with a variety of deployment options for smaller teams. The solution also has a cloud-based management console for remote management that can either be deployed on premises or as SaaS, and virtualized or cloud-based. It also has flexible deployment options, including third-party hardware, as a virtual machine, or as a turnkey appliance. Untangle NG Firewall is ideal for small IT teams with limited budgets.

    Untangle NG Firewall Features

    Untangle NG Firewall has many valuable key features. Some of the most useful ones include:

    • Intrusion protection
    • Threat prevention
    • Virus blocker
    • Virus scanner
    • App control
    • SSL inspection
    • Bandwidth control
    • Reporting
    • Logs
    • VPN
    • Web filter
    • IDS/IPS
    • Access controls
    • Location control
    • Proxy
    • Active Directory/LDAP connections

    Untangle NG Firewall Benefits

    There are many benefits to implementing Untangle NG Firewall. Some of the biggest advantages the solution offers include:

    • Simplified network security: Untangle NG Firewall has a single, modular, software platform which simplifies security for all networks and ensures every device is adequately protected.
    • Visibility: The solution provides a browser-based, responsive, and intuitive interface enabling users to gain visibility quickly into the traffic on the network.
    • Deep analysis and insights: With the solution, users can see a network’s status at a glance on the dashboard, ensure compliance with full event logs, and get notifications of network anomalies or unusual user behavior with alert rules. In addition, users can gain insights in real time from database-driven reports.
    • Next-generation filtering: Untangle NG Firewall makes it easy to manage every rogue application, encrypted web request, malware distribution point, and drive-by malvertising attempt.
    • Connectivity and performance: The solution helps your organization maintain visibility and control over remote workers, branch offices, and guest Wi-Fi to keep users connected and data safe regardless of location or level of access.
    • Policy creation: Users can create policies by user, group, device, and time in order to control access.
    • Additional apps: Untangle NG Firewall offers additional apps, allowing organizations to create complete configuration backups to protect against network disruptions.

    Reviews from Real Users

    Untangle NG Firewall is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it is easy to use, has good features, including VPN, reporting, alerting, and filtering, and can be installed on existing hardware.

    “It is very easy to use. The user interface is very straightforward. It may not be as fancy as some of the ones I've seen, but it's very straightforward. It's very easy to find what you need, and it's very easy to get things done,” says Josh E., CEO at DragonTech IT Services, Inc.

    Barry A., Owner at ThinkEzIT, says, “It has good VPN features, helpful reporting and alerting, built-in content filtering, and excellent support.”

    PeerSpot user Victor O., Director at Kisii County Government, explains, “What I like about this product, which is the reason that we continue to use it, is that you can install the software version on your own hardware. In case there is a problem with the hardware, we can just install the firewall in another machine and restore the configuration.”

    Offer
    Learn more about Fortinet FortiGate
    Learn more about Netgate pfSense
    Learn more about Untangle NG Firewall
    Sample Customers
    Pittsburgh Steelers, LUSH Cosmetics, NASDAQ, Verizon, Arizona State University, Levi Strauss & Co. Whitepaper and case studies here
    Nerds On Site Inc., RKC Development Inc., Expertech, Fisher's Technology, Ncisive, Consulting, CPURX, Vaughn's Computer House Calls, Imeretech LLC, Digital Crisis, Carolina Digital Phone, Technigogo Technology Services, The Simple Solution, SwiftecITInc, Rocky Mountain Tech Team, Free Range Geeks, Alaska Computer Geeks, Lark Information Technology, Renaissance Systems Inc., Cutting Edge Computers, Caretech LLC, GoVanguard, Network Touch Ltd, P.C. Solutions.Net, Vision Voice and Data Systems LLC, Montgomery Technologies, Techforce, Concero Networks, ASONInc, CPS Electronics and Consulting, Darkwire.net LLC, IT Specialists, MBS-Net Inc., VOICE1 LLC, Advantage Networking Inc., Powerhouse Systems, Doxa Multimedia Inc., Pro Computer Service, Virtual IT Services, A&J Computers Inc., Envision IT LLC, CommunicaONE Inc., Bone Computer Inc., Amax Engineering Corporation, QPG Ltd. Co., IT 101 Inc., Perfect Cloud Solutions, Applied Technology Group Inc., The Digital Sun Group LLC, Firespring
    North American Stamping Group, Cerebral Palsy of North Jersey (CPNJ), Brown County Schools, IN, City of Bridgeton, MO, Lancaster County, SC, Vision Charter School, Clay County Sheriff’s Department, NC, Breakwater School, Boys & Girls Club of Manchester, NH, Admiral Farragut Academy, Flow Companies, No Ordinary Hotel, KECdesign,
    Top Industries
    REVIEWERS
    Comms Service Provider16%
    Computer Software Company10%
    Financial Services Firm9%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Educational Organization21%
    Computer Software Company15%
    Comms Service Provider9%
    Government5%
    REVIEWERS
    University11%
    Marketing Services Firm9%
    Comms Service Provider9%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Comms Service Provider14%
    Government9%
    Educational Organization6%
    REVIEWERS
    Manufacturing Company25%
    Non Profit25%
    Computer Software Company13%
    Government13%
    VISITORS READING REVIEWS
    Computer Software Company14%
    Comms Service Provider12%
    Government9%
    Retailer6%
    Company Size
    REVIEWERS
    Small Business48%
    Midsize Enterprise23%
    Large Enterprise30%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise33%
    Large Enterprise41%
    REVIEWERS
    Small Business69%
    Midsize Enterprise18%
    Large Enterprise13%
    VISITORS READING REVIEWS
    Small Business32%
    Midsize Enterprise18%
    Large Enterprise50%
    REVIEWERS
    Small Business95%
    Midsize Enterprise5%
    VISITORS READING REVIEWS
    Small Business36%
    Midsize Enterprise16%
    Large Enterprise48%
    Buyer's Guide
    Netgate pfSense vs. Untangle NG Firewall
    September 2023
    Find out what your peers are saying about Netgate pfSense vs. Untangle NG Firewall and other solutions. Updated: September 2023.
    735,226 professionals have used our research since 2012.

    Netgate pfSense is ranked 2nd in Firewalls with 22 reviews while Untangle NG Firewall is ranked 24th in Firewalls with 7 reviews. Netgate pfSense is rated 8.6, while Untangle NG Firewall is rated 8.0. The top reviewer of Netgate pfSense writes "Feature-rich, well documented, and there is good support available online". On the other hand, the top reviewer of Untangle NG Firewall writes "Its simplicity, variety of features, and low pricing have enabled us to improve the security for our small business clients at a price that they are happy to pay for". Netgate pfSense is most compared with OPNsense, Sophos XG, Sophos UTM, Cisco Secure Firewall and WatchGuard Firebox, whereas Untangle NG Firewall is most compared with OPNsense, Sophos XG, Sophos UTM, SonicWall TZ and Cisco Secure Firewall. See our Netgate pfSense vs. Untangle NG Firewall report.

    See our list of best Firewalls vendors.

    We monitor all Firewalls reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.