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McAfee Web Protection [EOL] vs Zscaler Internet Access comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

McAfee Web Protection [EOL]
Average Rating
8.2
Reviews Sentiment
8.1
Number of Reviews
16
Ranking in other categories
No ranking in other categories
Zscaler Internet Access
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
53
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Internet Security (2nd)
 

Featured Reviews

VivekGupta7 - PeerSpot reviewer
Secure, reasonably priced, and performs well
We used cloud services for testing purposes. We used Amazon cloud services. Depending on the solution, there are a variety of options. There are several options such as Endpoint, WAF, NAC, and SIEM are currently available. A variety of solutions are implemented. It was a third-party implementation by Inspira. McAfee also provides an endpoint solution. McAfee's DLP is also present. Previously, we had used Trend Micro and Symantec. There is a method we had to upgrade our systems, a solution was required, and it had to match the three, four solutions from one company that were going to be cheaper, and there is a bidding process, whoever comes first, based on quality and cost, wins the competition. The requirements were speed, quality, and cost. Because Symantec was about to be renewed, our renewal would be more expensive.
ShanavasVK - PeerSpot reviewer
Helps maintain a consistent posture of internet security while getting rid of VPN and hovering into zero trust
There could be a better way for the tool to categorize the traffic. For example, the tool does exceptions and everything overall. If I want to give guest access or provide access to guest users or any other internet access and if it does not go through the SSL inspection because, in our company, we can't have the root certificate on a device that we don't manage, which can be called out as an exception or an exclusion, but that doesn't provide a proper reflection of the picture of what is happening in the environment. There are granularities bringing it down. The tool I used or still have is Zscaler Cloud Connector to protect the cloud environment, which can have a bit more user-friendly installation and setup, and it would help a lot. The deployment process of Zscaler Cloud Connector needs to be more user-friendly. Improvements are required in the exception category. For example, suppose I report on a monthly basis what the breaches and traffic violating the SSL inspection area are coming from. In that case, I may find that half of them may be coming through some guest network, meaning the tool doesn't differentiate between the guest or normal networks or the corporate networks. Having options to differentiate different networks would be ideal so that it can show a true picture of things to users, as half of the things in the tool are not in our control and are not of our concern.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is not too expensive. It's affordable."
"The product is quite an effective firewall."
"The most valuable feature is the ease in the configuration for security roles."
"The solution does what it's meant to do."
"The stability has a good standard right now."
"It's a solution that permits making a granular configuration and it is easier to deploy the same configuration on a lot of devices using the central console. It is the master of the product."
"McAfee Web Protection was a good tool because in the olden days when you had to use a proxy tool when browsing the internet. Today the logic has changed slightly, in the sense your protection's taken onto the cloud. You'll exit a predefined gateway on the cloud before your internet browsing happens and therefore you're secured."
"It is functional. It has reduced risk and downtime while also ensuring regulatory compliance, which is critical."
"For our needs, the cloud-native proxy architecture is a very good solution. We are moving away from on-prem appliances and moving more toward cloud-based solutions. Zscaler is a good fit for our strategy. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway."
"One on the main benefits is protection all time from anywhere."
"The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go."
"The most valuable feature is bandwidth control."
"We don't have to buy equipment to use it. And when our engineers set it up on our side, we just configured a few settings and we were in."
"Zscaler Internet Access has helped us reduce the time that we spend managing security policies by about four hours a week. We can use this time to focus on other things, especially the IT team."
"Zscaler excels in security protection and the cloud is always up-to-date. It does not matter if you are a small or big organisation, you will receive the same security quality."
"The scanning feature is impressive, because they do not introduce a big latency to the traffic."
 

Cons

"McAfee Web Protection can improve the information provided for hybrid installations in the console. Additionally, having cloud protection would be good."
"There is a real need to make sure all the updates and improvements are in order to keep the security at top performance to continue defeating threats that come daily."
"The solution could always use more security features. If it was more secure, it would be an even stronger product."
"Endpoints are lightweight agents, eating too much of the host resources."
"The manufacturerers should have more transparancy about exactly what is getting filtered when you use the product and why."
"We used a consultant to help us set it up. Unfortunately, he was not that good. They were out of McAfee people. He was a consultant and knew the product, but he was not a McAfee person. How they managed it and how they worked was not straightforward."
"The True Key version for mobile phones should be improved. The password manager is not as seamless as on the desktop. Once implemented, on the desktop, when you go to the site, it automatically fills and connects you, whereas, on the mobile phone, it doesn't do that quite seamlessly. You need to open the True Key application and then select the password you want to use. It then opens in the browser. There are fewer steps in the desktop version as compared to the mobile version."
"In McAfee Web Protection there are gaps in the security design, in the overall architecture, the gaps need to be fixed."
"Zscaler should provide adjacent services, which would be complementary to their current offering that could to be more pragmatic for a customer. For example, if you take Akamai, you get multiple sets of services, all depending on the customer and the strategy and the complexity and the problems. In some areas, they are more varied in terms of coverage."
"The OS capabilities and WSL support could be improved."
"One thing that needs to be improved is their presence in China. I'm not sure if that's a Zscaler thing or if it's a problem with all vendors in this space, but it would be nice to have better coverage in China. This concern is a common one for vendors across the board when dealing with the Chinese market."
"What could be improved in Zscaler Internet Access is its price. It could be cheaper."
"The performance needs improvement. Some areas create performance issues and, depending on the use cases, require reconfiguration to perform again."
"If they can also integrate with the multi-factor authentication to prompt users to do another, second-factor authentication, that would be ideal."
"I would like to see more training and video documentation."
"Zscaler Internet Access can improve by adding traffic filtering based on the DNS."
 

Pricing and Cost Advice

"The license number would be approximately $35,000."
"It is not very expensive. It costs 100 Canadian Dollars per year per license. I buy one-year or two-year protection. The license covers my PC, laptops, and telephone. The cost is per user but for multiple devices. It has just the standard licensing fees. There are some options for extended protection. For example, if I wanted to have a VPN, there will be an extra cost. So, there are upgradable features, but I'm very happy with what it is giving me with the basic plan. It gives me the basic privacy protection that I need."
"In McAfee Web Protection you have the ability to install any appliance you want with the same license. If you need an appliance on-premise, you can install it with the same license because the license is for users, not for appliances. If you need one more, you can install it and you don't have problems with the license or need to change your environment."
"$150 Canadian per year."
"The pricing is cheaper than some of the other options that are available."
"Roughly, we might spend $70,000 a month on the solution. We don't pay for anything beyond the standard licensing fee."
"We have found the solution to be expensive."
"The pricing for Zscaler Internet Access could be made cheaper."
"It is a few pounds per user per month."
"ZIA follows a subscription model pricing and charges you based on the number of users. I would say its price is good."
"The price is competitive. It's not cheap and it's not expensive."
"The tool is moderately priced."
"If we need any extra features, the price will increase."
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Top Industries

By visitors reading reviews
No data available
Educational Organization
19%
Computer Software Company
14%
Financial Services Firm
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Do you recommend McAfee Web Protection?
I highly recommend McAfee Web Protection. In my opinion, it is a comprehensive web protection platform with a great firewall. I find that it is a lot less bulky than competing solutions on the mark...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify and manage cloud applications, protecting your sensitive data from exfiltration....
 

Also Known As

McAfee Web Gateway, McAfee SaaS Web Protection
ZIA
 

Overview

 

Sample Customers

Sicredi
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
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