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Rating
Buyer's Guide
Enterprise Mobility Management (EMM)
September 2022
Get our free report covering Microsoft, and other competitors of ManageEngine Mobile Device Manager Plus. Updated: September 2022.
634,775 professionals have used our research since 2012.

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System Engineer at a tech services company with 201-500 employees
Real User
Top 5
Powerful, highly scalable, and good technical support
Pros and Cons
  • "The technical support of Microsoft Intune is good."
  • "I expect Microsoft Intune to have more features in the cloud because there are two major functionalities that we need to be added. This is software metering and license management. These functionalities, for now, must be on-premise. For this purpose, we have set up a SQL Server and I hope that in near future this option will be in the cloud in Microsoft Intune."

What is our primary use case?

When using Microsoft Intune our main focus was on Office 365. Our Azure Active Directory was only held up for users. When we had implemented the endpoint user management in our workstations in a cloud environment, then we started to use Microsoft Intune on an everyday basis, such as remote connection, deploying workstations, Autopilot, and deploying applications. It is a great tool.

Microsoft Intune is a cloud solution. For an on-premise solution, you have SCCM from Microsoft. However, it is old and it will be an obsolete tool soon. There are other solutions such as ManageEngine. Microsoft Intune tool is in the cloud and we can manage everything. You can manage Azure AD, Intune, and not only mobile hand devices, such as iOS or Android, the main focus is on workstations. This is what makes the solution powerful.

What needs improvement?

I expect Microsoft Intune to have more features in the cloud because there are two major functionalities that we need to be added. This is software metering and license management. These functionalities, for now, must be on-premise. For this purpose, we have set up a SQL Server and I hope that in near future this option will be in the cloud in Microsoft Intune.

For how long have I used the solution?

I have been using Microsoft Intune for approximately two years.

What do I think about the stability of the solution?

The stability of Microsoft Intune is great.

What do I think about the scalability of the solution?

Microsoft Intune is highly scalable. When you configure your network connection, there are a lot of firewalls and you can optimize your internet speed. Everything works great. You can tune up some repository sizes with Microsoft because if you have large applications, such as AutoCAD, when you upload the images to the cloud it takes some time and it needs more space.

We had four people in my company that used Microsoft Intune on approximately 100 systems.

How are customer service and support?

The technical support of Microsoft Intune is good.

Which solution did I use previously and why did I switch?

I previously used BEAM for client management from an American company and SCCM from Microsoft. Additionally, I used ManageEngine and Lansweeper. Lansweeper was a light tool with similar functionality. We use it in combination with TeamViewer.

How was the initial setup?

We have projects all over the world. It took us four months to implement Intune Microsoft Intune for approximately 100 clients in three countries. We implemented it in many locations, such as Germany in three cities, Croatia, and Bosnia, there is a total of 50 locations. Microsoft Intune is easy to work with.

The initial setup is not simple, you need a specialist to be involved that has the appropriate experience. This is not a solution where out of the box you run the executable file on your system and hit next, next, to finish the installation.

What about the implementation team?

Microsoft Intune requires specialists to implement the solution. We used an external team of two engineer specialists that was dedicated to the project. I helped too because I have experience in plant management.

What's my experience with pricing, setup cost, and licensing?

There is a license required to use the solution. If you're core users in Office 365, for example, you have Outlook email and E3 license, this is only email. You have to buy an EMS license to have Microsoft Intune. It is expensive.

What other advice do I have?

I would recommend the solution to others.

I rate Microsoft Intune a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Enterprise Mobility Management (EMM)
September 2022
Get our free report covering Microsoft, and other competitors of ManageEngine Mobile Device Manager Plus. Updated: September 2022.
634,775 professionals have used our research since 2012.