Adobe Commerce vs SAP Commerce Cloud comparison

Adobe and SAP are both solutions in the eCommerce Platforms category. Adobe is ranked #2 with an average rating of 8.0, while SAP is ranked #4 with an average rating of 7.0. Adobe holds a 8.5% mindshare in P, compared to SAP’s 7.8% mindshare. Additionally, 86% of Adobe users are willing to recommend the solution, compared to 73% of SAP users who would recommend it.

Adobe Commerce

Read 30 Adobe Commerce reviews

1,938 Views
1,919 Comparison Views

86% willing to recommend

SAP Commerce Cloud

Read 19 SAP Commerce Cloud reviews

2,351 Views
1,998 Comparison Views

73% willing to recommend

Adobe Commerce

SAP Commerce Cloud

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Executive SummaryUpdated on Oct 28, 2025

SAP Commerce Cloud and Adobe Commerce are leading competitors in the e-commerce platform market. Adobe Commerce has a slight advantage due to its advanced personalization tools and extensive extension marketplace that enhance user engagement.

Features: SAP Commerce Cloud offers exceptional integration with SAP's ecosystem, scalability for large enterprises, and a robust customer support module. Adobe Commerce provides superior personalization tools, a vast marketplace for third-party extensions, and integrated AI capabilities for product recommendations.

Room for Improvement: SAP Commerce Cloud could enhance its backend agent functionality, ease of use in the front-end interface, and more streamlined customization options. Adobe Commerce may improve in terms of performance optimization, server requirements management for large-scale usage, and making the initial setup process less complex for new users.

Ease of Deployment and Customer Service: SAP Commerce Cloud offers seamless integration with existing SAP solutions, making deployment efficient for current SAP users. Adobe Commerce, on the other hand, benefits from comprehensive documentation and a robust community support system that aids in quick troubleshooting and support for new adopters.

Pricing and ROI: SAP Commerce Cloud generally entails a higher initial investment due to its focus on complex enterprise environments but promises robust long-term returns. Adobe Commerce has a lower startup cost, and with its customization and scalability features, it delivers a favorable ROI, especially for businesses prioritizing flexible growth.

To learn more, read our detailed Adobe Commerce vs. SAP Commerce Cloud Report (Updated: December 2025).

Buyer's Guide

Adobe Commerce vs. SAP Commerce Cloud

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Adobe Commerce

Ranking in eCommerce Platforms

2nd

Average Rating

8.0

Reviews Sentiment

5.2

Number of Reviews

Ranking in other categories

No ranking in other categories

SAP Commerce Cloud

Ranking in eCommerce Platforms

4th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of December 2025, in the eCommerce Platforms category, the mindshare of Adobe Commerce is 8.5%, down from 13.9% compared to the previous year. The mindshare of SAP Commerce Cloud is 7.8%, down from 15.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

eCommerce Platforms Market Share Distribution
Product	Market Share (%)
Adobe Commerce	8.5%
SAP Commerce Cloud	7.8%
Other	83.7%

eCommerce Platforms

Featured Reviews

Andrew Christodoulou

Principal Product Manager at Swoon

Customization supports complex needs, though speed challenges persist

We don't use the reporting tools from Adobe Commerce as we have our own reporting infrastructure. Adobe Commerce can be complex in terms of ease of use, as it's such a large platform. From the development side, you can customize everything, but that does require substantial resources. When working on Adobe Commerce, I would want Adobe Commerce specialist developers. Although it's all built in PHP, and there are many PHP developers, I would want Adobe Commerce specialist developers working on it because they have knowledge about what to customize and more importantly, what's best not to touch. There are always site speed issues with Adobe Commerce. It seems to be an ongoing issue with performance. When comparing it to Shopify, you don't tend to need to worry about that, but with Adobe Commerce, it remains an ongoing issue. Additionally, there are all the upgrades, which can be quite painful, including the regular patches, both on the open-source and licensed version, on-premises. The initial setup for migrating to Adobe Commerce from another e-commerce platform is not straightforward; it's a very big job. The pricing for Adobe Commerce varies dramatically. Quite often, you see their list prices and then you are able to negotiate very hefty discounts. My understanding is that they're moving away from heavily discounting. Although our license where I am at the moment is heavily discounted, I'm hearing that they're trying to move away from that practice.

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MichelaBruna

Digital Design Manager at a manufacturing company with 5,001-10,000 employees

Improving User Experience with Effective Platform Integration

Based on my experience with SAP Commerce Cloud, I have thoughts regarding data analysis and analytics; I know they have this feature because I've never seen it. When I ask my colleagues about data, they say they don't have it, so I may need to inform them that SAP Commerce Cloud has such a feature because they never have data about the e-commerce currently. The multi-languages and multi-currency features in SAP Commerce Cloud are useful for us because we have it cross-country, with an e-commerce presence in the US and another in Europe. Based on my experience, working with SAP Commerce Cloud can be a bit complex, considering what my colleagues say, but I haven't had direct experience with this. I rate SAP Commerce Cloud five out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product can be maintained effortlessly."

"Magento is very flexible, and it's one of the biggest e-commerce platforms."

"Magento provides a strong backing, meaning it can handle the order processing, customer management, configuration, third party payment integration, and shipping matters. There is a standard, very well set up architecture already present in Magento that helps them set up their online shops with much precision. Clients can see their reports, their daily sales, their best selling products, and their best buying customers so that they can target them through mails or just follow up with them. These are the main default features which make Magento so attractive."

"The most valuable feature of the solution is its ease of integration with any upfront platform or CMS solution."

"The platform provides an easy way to customize its features."

"The customization capabilities of Adobe Commerce are great."

"We have the ability to resolve service issues since Magento enables us to invest more time in dealing with custom requirements."

"Magento has changed over the years, but one of the most interesting aspects is that it gets the job done, and a vast community of experts is knowledgeable about the solution."

More Adobe Commerce pros

"Its dashboards, business features, and user-friendliness of a lot of business interfaces are valuable. We work on B2B projects, and it is the most efficient software solution for B2B. The B2B accelerator is very much appreciated by our customers because it has some use cases that are ready for production. For some projects, we proposed the SAP Hybris solution because it was sufficient for use cases related to product management and data quality. With other e-commerce platforms, we would have needed integration with another product information management software."

"I chose this out-of-box E-Commerce solution because it helps you start up your E-Commerce business in a very good amount of time since Hybris already provides you the end-to-end flow with minimum customization. You can quickly go live with the customer."

"We like that this solution gives our B2B clients a lot of functionality straight 'out of the box', meaning that they don't need to carry out a lot of configuration to be able to use it."

"If you have a client and they want to have an e-commerce project that is based on solid principles, you don't need too much time to develop it."

"The tool has good performance."

"We have found the B2B, B2C and D2C very valuable."

"The simple steps for configuring your checkout processes, as well as the promotional engine, are the most valuable features of this solution."

"Some of the most valuable features are its personalized offering, promotion engine, and customer support module."

More SAP Commerce Cloud pros

Cons

"One significant drawback of Commerce is its substantial size, which allows for extensive customization but also elongates the development process for an e-commerce website."

"The limited availability of experienced developers can make the product costly to maintain."

"The solution takes a huge amount of time to complete the root cause analysis."

"The solution’s performance could be improved."

"There are always speed issues with Adobe Commerce. It seems to be an ongoing issue with performance."

"The data analysis could be improved. The data that you receive whenever you go into the backend of the platform for the analysis is very simple and basic, it could be a little more sophisticated in order to be closer to the client. The data analysis and intelligence of the platform could be better."

"I am still playing around and trying to catch up with the latest version to understand all the features, but I do feel that its CMS can be much more streamlined. They provide a what-you-see-is-what-you-get editor, which many customers prefer, but based on the implementations that I have done for more than seven years, I have seen that many times, it is run by the marketing team, and they don't find it very comfortable to use. They feel uncomfortable managing and changing the content. As a business user, you need to have at least basic knowledge of HTML, which you cannot expect from all marketing teams. Some companies or organizations have that competency, but many organizations, especially in the Middle East, have a very small team, so it becomes quite difficult for them. This is a common challenge that I have seen across the platforms. Magento is better and easier than Oracle Commerce Cloud, but Shopify is much easier than Magento. A layman or my 10-year-old kid can go ahead and set up a store in Shopify in probably 45 minutes, which is not the case with Magento. Elasticsearch has really been a pain. It takes a toll on the performance. Starting with version 2.4, Magento requires Elasticsearch, which has been causing a lot of serious performance issues. We had a client in the US who was running a promo, and they lost a subsequent number of orders over one and a half hours. They were on the enterprise platform, not open-source. The team had to open a ticket with Magento. Its performance needs to be upgraded, or some kind of guidelines have to be provided for the setup. It looks like even Magento has no clue. When you go through the answers given in the online community, it seems that in spite of having the hardware configurations that they suggest, it is not performing at the optimal level. It should also have a better way to measure performance. Performance measuring has to be much easier. Many times, we see CPU utilization going up and down. We see spikes without any reason. Therefore, we need a better performance management system."

"The price of Adobe Commerce is very high, actually. If it were possible to have a free version or a limited version, that would be good for users."

More Adobe Commerce cons

"A public cloud solution of this software would open great possibilities."

"They could include additional types of payment implementations. Right now they are just providing CyberSourse."

"In terms of what could be improved, I would say the product search. There will be multiple criteria to search products and there will be a number of products in different categories. The question is how soon can I find the product which I'm looking for. The search can be improved."

"We would like to be able to easily add functionality to the CMS, such as instant messaging. This would make is much more usable, especially in B2C scenarios."

"The WCS management or content management is not that great."

"The learning curve is high."

"The stack needs to be improved; they need to start using more new technologies."

"They have just started to work with the cloud, but they only support Microsoft Azure."

More SAP Commerce Cloud cons

Pricing and Cost Advice

"Many implementations were open-source. We also had a couple of enterprise-level implementations, but I didn't have visibility on the licensing cost."

"We transitioned from the platform's commercial license to the open-source version, which helped optimize costs without affecting our sales."

"The price of the solution increased after Adobe acquired Magento. At this point, we know the price of Magento and SAP, and while they may have lower entry tickets, they are ultimately comparable."

"This solution is cheaper than some of its competitors. However, the price depends on which country you are in. In some countries, such as Greece or some Southeastern European countries, the price for the client can be expensive."

"The product offers an open-source version, which is free. There are licensing options for Adobe Commerce's cloud version."

"The cost of implementation is cheap compared to other solutions."

"The price is quite high."

"I don't know the cost, but it can be expensive."

"The solution is expensive."

"The product is expensive. I would rate its price a seven out of ten. The solution's licensing is yearly."

"The price is too high."

"This is an expensive solution."

"The solution is very expensive in Turkey."

"SAP Hybris is expensive, which is why only the large clients use it. At the same time, I think that the return on investment warrants it."

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Comparison Review

it_user9726

Architect at a tech services company with 1,001-5,000 employees

Oct 5, 2013

WCS vs Hybris vs ATG - Feature Smackdown

They say "Beauty is in the eyes of the beholder", so if you are a purist in one of these technologies you would probably never agree to my comparison matrix, However these are my personal opinion, From my experience standpoint I have longest exposure to WCS Commerce Suite and the least with ATG…

Read full review

Top Industries

By visitors reading reviews

Computer Software Company

16%

Media Company

Manufacturing Company

Financial Services Firm

Manufacturing Company

14%

Computer Software Company

12%

Financial Services Firm

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	22
Midsize Enterprise	3
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	2
Large Enterprise	10

Questions from the Community

What do you like most about Magento?

The customization capabilities of Adobe Commerce are great.

See all answers

What needs improvement with Magento?

An additional feature I would want to see included in the next release relates to integrating or moving data from one environment to another. There is no automated way to do that, so if we have a p...

See all answers

What is your primary use case for Magento?

My use cases for Adobe Commerce involve projects with specific customers and different industries. Most of them were projects where customers were migrating from either an open-source version of Ad...

See all answers

What do you like most about SAP Hybris Commerce?

The user interface can be customized.

See all answers

What needs improvement with SAP Hybris Commerce?

The main issue for improvement with SAP Commerce Cloud is the UX/UI and the fact that it's difficult to change it because of technical constraints, which makes it insufficient as it currently exist...

See all answers

What is your primary use case for SAP Hybris Commerce?

My main use case is B2B commerce where we work on design improvement and new functionalities that the platform doesn't have out of the box.

See all answers

Comparisons

Salesforce Commerce Cloud vs Adobe Commerce

Compared 19% of the time

Oracle ATG vs Adobe Commerce

Compared 10% of the time

Shopify vs Adobe Commerce

Compared 10% of the time

HCL Digital Commerce vs Adobe Commerce

Compared 8% of the time

Spryker Systems vs Adobe Commerce

Compared 5% of the time

More Adobe Commerce Competitors

Salesforce Commerce Cloud vs SAP Commerce Cloud

Compared 17% of the time

Shopify vs SAP Commerce Cloud

Compared 13% of the time

HCL Digital Commerce vs SAP Commerce Cloud

Compared 7% of the time

Oracle Commerce Cloud vs SAP Commerce Cloud

Compared 5% of the time

Oracle ATG vs SAP Commerce Cloud

Compared 5% of the time

More SAP Commerce Cloud Competitors

Product Reports

Buyer's Guide

Adobe Commerce

December 2025

Download Adobe Commerce product report

Buyer's Guide

SAP Commerce Cloud

December 2025

Download SAP Commerce Cloud product report

Also Known As

Magento, EPiServer Digital Commerce

SAP Hybris Commerce, Hybris, SAP Hybris on AWS

Overview

Adobe Commerce offers IT teams a versatile solution to effortlessly launch personalized commerce experiences while ensuring security and speed, all without starting from scratch. It provides a solid foundation of commerce functionality that allows businesses to swiftly enter the market with confidence. With pre-configured composable services, businesses can easily deploy and integrate these services to enhance their commerce foundation. The platform also supports the creation and integration of secure and scalable applications that extend native capabilities and seamlessly integrate with third-party solutions in a serverless PCI-compliant environment. Thanks to App Builder tools, customization becomes more accessible, reducing the overall cost of ownership.

For commerce teams, Adobe Commerce provides a dynamic platform that adapts as customer needs evolve. It enables omnichannel personalization through commerce data, delivering personalized content, promotions, recommendations, and site search through advanced AI and machine learning. This translates to an increased reach to new markets, brands, or business models. The platform empowers users with business-specific, user-friendly tools infused with AI capabilities, thereby enhancing marketing and merchandising efforts. Moreover, businesses can expand their commerce capabilities further by choosing from a vast array of free and premium apps and extensions available in the Commerce Marketplace, covering everything from back-office integrations to customer experience solutions, making it a comprehensive and flexible commerce solution.

Adobe

SAP Commerce Cloud offers a robust platform for multi-channel e-commerce operations, providing seamless integration and customization for both B2B and B2C clients, supporting multinational enterprises with multiple storefronts.

SAP Commerce Cloud enables efficient e-commerce processes with features like a comprehensive promotion engine, support for multi-currency operations, and seamless ERP and CRM integration. Its user-friendly interface and dashboards enhance efficiency, while the platform's ability to support fast deployment and customization meets the dynamic needs of global businesses. Despite its strong capabilities, users indicate areas for improvement, such as smoother cloud transitions, more microservices support, better UI/UX, and integration with SAP. Pricing and the complexity of the customization process are additional considerations, with a need for improved payment options and multi-browser compatibility.

What are the key features of SAP Commerce Cloud?

Multi-channel Integration: Seamless operations across different platforms.
Promotion Engine: Comprehensive tools for targeted promotions.
B2B and B2C Support: Facilitates varied business models.
Checkout and Payment Simplification: Streamlined for efficiency.
ERP and CRM Integration: Enhances business operations.

What ROI and benefits should be expected from SAP Commerce Cloud?

Agility and Customization: Rapid setup and tailored solutions.
International Operations: Supports global business needs.
User Efficiency: Enhanced performance with intuitive dashboards.
Seamless Transactions: Improved checkout experiences.

Industries leverage SAP Commerce Cloud for e-commerce enhancement, specifically utilizing it for streamlined product content management and integrating enhanced front-end interfaces like Angular. Hosting options on AWS or internally provide deployment flexibility. Agencies and freelancers collaborate with diverse clients, supplementing customer experience monitoring and web application integrations.

SAP

Sample Customers

Magento has over 200,000 customers worldwide, including Bjorn Borg, Heath Ceramics, Harper's Bazaar, Kidstuff, International Military Antiques, Gifts That Gives, and Rovio Entertainment Ltd.

NHS 24

Buyer's Guide

Adobe Commerce vs. SAP Commerce Cloud

December 2025

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