M-Files vs OpenText Documentum comparison

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M-Files Logo
297 views|201 comparisons
75% willing to recommend
OpenText Logo
4,307 views|3,163 comparisons
83% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between M-Files and OpenText Documentum based on real PeerSpot user reviews.

Find out what your peers are saying about Box, DocuWare, Hyland and others in Document Management Software.
To learn more, read our detailed Document Management Software Report (Updated: April 2024).
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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Using M-Files means anybody on the executive team to go in and immediately look at a dashboard and know the status of a contract."

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"It has reduced the amount of paper documents; reducing time and errors in the process.""The most valuable feature is that it's a central repository for everything, whether it's videos, documents, Excel sheets, etc.""It stands out for its impressive records management capabilities and the ability to handle an extensive volume of documents, even reaching into the billions.""The most valuable features of this solution are the security, storage, and document search capability.""Documentum is a highly scalable document management solution because it's built on a solid platform.""I appreciate Documentum's scalability, allowing for vast volumes of content storage.""The most valuable feature is that the documents are kept secure.""The product is tamper-proof and enables us to return to the document source, which is helpful in legal issues."

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Cons
"The integration with other products needs to be improved."

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"It needs a better UI and it should also be cloud-ready. The UI has not changed in years.""The biggest issue for us is the price of the product.""The documentation often leaves customers feeling somewhat frustrated, as OpenText seems to expect customers to remind them constantly about the need for better documentation, as they don't provide clear guidance on their documentation practices.""One area for improvement in OpenText Documentum is its handling of outdated documents, especially technical ones.""The vertical application could be improved.""The product needs to improve the way documents are logged together. I believe running it on the cloud or containerization will bring value to it. The tool's Time to Market and deployment cycle need to be improved. Finding suitable training materials for OpenText Documentum is also a bottleneck. If we can find the training modules easily, we can bring together people, give them quick training, and start working on the deployment. It can help with quick outputs.""OpenText Documentum is moving to the cloud, and I am concerned about the security aspect of it.""The user interface can be improved."

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Pricing and Cost Advice
  • "They have an Optical Character Scanning module but we didn't buy it because it's ridiculously expensive."
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  • "It is quite an expensive product."
  • "It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
  • "OpenText Documentum has announced a new licensing model, which could be more expensive."
  • "OpenText Documentum's pricing is good."
  • "The price is considered affordable now."
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    Questions from the Community
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    Top Answer:It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad.
    Top Answer:The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.
    Top Answer:One area for improvement in OpenText Documentum is its handling of outdated documents, especially technical ones. Currently, older files remain online and clutter storage, but a new feature to offline… more »
    Ranking
    Views
    297
    Comparisons
    201
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Views
    4,307
    Comparisons
    3,163
    Reviews
    11
    Average Words per Review
    536
    Rating
    7.7
    Comparisons
    Also Known As
    Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
    Learn More
    Overview

    M-Files is the leading platform for knowledge work automation. With the M-Files platform, knowledge workers can find information faster, work smarter, and achieve more. M-Files features an innovative metadata-driven architecture, embedded workflow engine, and advanced artificial intelligence. This enables customers to eliminate information chaos, improve process efficiency, and automate security and compliance. For more information, visit www.m-files.com.

    OpenText Documentum organizes, preserves and makes information
    accessible, while ensuring it adheres to all privacy and security
    protocols. Documentum manages content across file stores and integrates
    with enterprise applications, including SAP, Salesforce and Microsoft,
    to help organizations conquer information management challenges.

    Documentum provides integrated support for the entire lifecycle of a
    wide range of content; beyond typical office documents to include CAD files, design
    templates, rich media, audio, video, instant messaging threads, blog
    posts, images and more.

    Sample Customers
    OMV, Caverion, SAS Institute, TK Elevator
    Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
    Top Industries
    VISITORS READING REVIEWS
    Educational Organization19%
    Computer Software Company11%
    Government11%
    Comms Service Provider7%
    REVIEWERS
    Financial Services Firm25%
    Manufacturing Company15%
    Energy/Utilities Company15%
    Non Profit10%
    VISITORS READING REVIEWS
    Financial Services Firm17%
    Computer Software Company12%
    Government11%
    Manufacturing Company9%
    Company Size
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise33%
    Large Enterprise42%
    REVIEWERS
    Small Business27%
    Large Enterprise73%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise13%
    Large Enterprise70%
    Buyer's Guide
    Document Management Software
    April 2024
    Find out what your peers are saying about Box, DocuWare, Hyland and others in Document Management Software. Updated: April 2024.
    768,578 professionals have used our research since 2012.

    M-Files is ranked 8th in Document Management Software while OpenText Documentum is ranked 3rd in Enterprise Content Management with 26 reviews. M-Files is rated 9.0, while OpenText Documentum is rated 7.8. The top reviewer of M-Files writes "Good workflows, and it is easy to use with a dashboard that improves contract visibility". On the other hand, the top reviewer of OpenText Documentum writes "Saves time and increases an organization's productivity". M-Files is most compared with SharePoint, OpenText Extended ECM, IBM FileNet, Microsoft Purview Records Management and Alfresco, whereas OpenText Documentum is most compared with OpenText Extended ECM, SharePoint, IBM FileNet, Hyland OnBase and OpenText eDOCS.

    We monitor all Document Management Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.