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Loom Business - Enterprise vs Slack Business - Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Loom Business - Enterprise
Ranking in Enterprise Social Software
11th
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Slack Business - Enterprise
Ranking in Enterprise Social Software
2nd
Average Rating
8.4
Reviews Sentiment
5.9
Number of Reviews
82
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Enterprise Social Software category, the mindshare of Loom Business - Enterprise is 2.3%, up from 1.6% compared to the previous year. The mindshare of Slack Business - Enterprise is 11.5%, down from 11.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software Market Share Distribution
ProductMarket Share (%)
Slack Business - Enterprise11.5%
Loom Business - Enterprise2.3%
Other86.2%
Enterprise Social Software
 

Featured Reviews

Konjengbam  Mitindra Singh - PeerSpot reviewer
Business Development Representative at a educational organization with 201-500 employees
Team meetings have become more productive and video transcripts support ongoing collaboration
Loom Business - Enterprise provides transcripts, which is very helpful. Moreover, whenever needed, users can come back to refer to those videos or meetings, making it very important. The best feature Loom Business - Enterprise offers is video recording. This feature stands out because of its ease of use, quality, and accessibility by anyone in the team. The transcripts from Loom Business - Enterprise are pretty good and accurate, making it a very reliable platform. Loom Business - Enterprise has made team meetings more efficient as sometimes team members are unable to participate. We can create video references for them to connect with others who missed the meeting. This makes the overall meeting more productive despite some members being absent. Since using Loom Business - Enterprise, communication has become more efficient because meeting videos are recorded and made available for anyone who was not present in the meeting.
Akhil Viswam - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Threaded collaboration has transformed how our team tracks tickets and monitors automation updates
One suggestion I would make for improving Slack Business - Enterprise is the support of multimedia such as images and videos that we can easily share through Slack. That would be great. Additionally, another thing is AI integration; if Slack has some AI capabilities to get insights about conversations or summarization, that would be a great feature. If Slack has an AI feature that can summarize a particular Slack thread and provide a summary of that, that would be a great feature for us. I would rate it a ten if it comes with some AI features, particularly using generative AI to produce summarization and other kinds of insights from communication in a more secure, data-secure way.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to scale videos is a valuable feature of the product."
"Loom Business - Enterprise has made team meetings more efficient as sometimes team members are unable to participate, and we can create video references for them to connect with others who missed the meeting, making the overall meeting more productive despite some members being absent."
"The best feature Loom Business - Enterprise offers is video recording; this feature stands out because of its ease of use, quality, and accessibility by anyone in the team."
"The feature that I have found most valuable is communication between team members."
"The integration with Google Calendar is easy to use and allows us to receive notifications before meetings."
"Slack is a very stable product."
"In managing releases via Slack channels, one major advantage over Teams is the ability to have threaded discussions, which helps in catching up on relevant discussions without the distraction of interleaved conversations."
"I like Slack's notifications. It is more user-friendly and pleasing than Teams."
"We use thread-based communication. So that if a new person comes to look into a problem for a particular task, they can easily go and look into the particular thread it is discussed in."
"Slack's categorization of content and the availability of channels are highly valuable, as they keep communications organized."
"Slack is a very collaborative tool that makes it easier for me to communicate with the onboarding and billing teams."
 

Cons

"Loom Business - Enterprise can handle our organization's needs as we grow, but it needs to improve its features so that all our needs are met at that point in time."
"The solution must allow users to record videos for a longer time."
"Loom Business - Enterprise can handle our organization's needs as we grow, but it needs to improve its features so that all our needs are met at that point in time."
"The product crashes when I use it on the desktop."
"Slack's channel and chat management could be more intuitive. Configuring chats and pinning in Teams is easier, even though Slack has these features, they are not intuitive enough to engage with."
"The video calling experience on Slack needs improvement."
"The solution’s initial setup is not very easy."
"Customization is something that Slack is lacking."
"In terms of drawbacks or areas for improvement in Slack Business - Enterprise, maybe some small things could be better, such as coloring text; if the API could support HTML, that would be great, but I think there are reasons why they do not support HTML."
"The product should provide integration with other solutions like Gmail or Outlook."
"The tool has stability issues that need to be improved. We are not native English speakers and Slack needs to integrate grammar checks."
 

Pricing and Cost Advice

Information not available
"When it comes to pricing, it is on the expensive side."
"It's on the more expensive side."
"I would rate the tool's pricing a four out of ten."
"We use the free version that does not have a license."
"It is an affordable solution."
"The solution is expensive."
"The solution is cheap in my country."
"The tool's pricing could be cheaper."
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Top Industries

By visitors reading reviews
No data available
Performing Arts
20%
Financial Services Firm
13%
Computer Software Company
11%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business56
Midsize Enterprise13
Large Enterprise23
 

Questions from the Community

What needs improvement with Loom?
Loom Business - Enterprise can be improved, and more features can be added. The linking of videos or the integration of other platforms can be made more linear. Loom Business - Enterprise can handl...
What is your primary use case for Loom?
I mostly use Loom Business - Enterprise for recording videos.
What advice do you have for others considering Loom?
The user interface of Loom Business - Enterprise is pretty user-friendly. I would rate Loom Business - Enterprise an 8.5 out of 10 because it has more scope for improvement, and overall, the curren...
What do you like most about Slack?
Nowadays, we don't need to visit an HR portal. Our marketing and human resources teams directly share details about birthdays, upcoming events, and important dates in Slack. Whether it's a training...
What is your experience regarding pricing and costs for Slack?
I am not aware of pricing, setup costs, or licensing, due to my company's partnership with Slack.
What needs improvement with Slack?
Slack Business - Enterprise keeps on adding a lot of features, but I would not comment from the feature point of view. Rather, I would comment on the ease of integration point of view. There is som...
 

Overview

 

Sample Customers

hubspot, airtable, grubhub
Strava, The New York Times, Spotify, Blue Bottle Coffee Company, Eventbrite, Box, Circa, Stripe
Find out what your peers are saying about Loom Business - Enterprise vs. Slack Business - Enterprise and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.