LogicMonitor vs ManageEngine IT360 comparison

LogicMonitor and ManageEngine are both solutions in the Network Monitoring Software category. LogicMonitor is ranked #24 with an average rating of 9.3, while ManageEngine is ranked #105. LogicMonitor holds a 1.9% mindshare in NMS, compared to ManageEngine’s 0.2% mindshare. Additionally, 100% of LogicMonitor users are willing to recommend the solution, compared to 100% of ManageEngine users who would recommend it.

LogicMonitor

Read 27 LogicMonitor reviews

4,380 Views
2,759 Comparison Views

100% willing to recommend

ManageEngine IT360

Read 5 ManageEngine IT360 reviews

532 Views
229 Comparison Views

100% willing to recommend

LogicMonitor

ManageEngine IT360

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Oct 9, 2024

ManageEngine IT360 and LogicMonitor compete in network and application monitoring. LogicMonitor is often viewed as superior due to its advanced features and value, despite its higher cost.

Features: ManageEngine IT360 provides integrated network, server, and application monitoring with solid asset management. Its strength lies in on-premises solutions. LogicMonitor emphasizes cloud monitoring and scalability, making it suitable for complex IT needs, and integrates cloud services, offering comprehensive analytics and automation.

Room for Improvement: ManageEngine IT360 could improve in cloud integration and reducing deployment complexity. Enhancing scalability and analytics features would also be beneficial. LogicMonitor can improve by offering more competitive pricing and optimizing its customer dashboard for better user experience. Providing more detailed configuration options and personalized support could further enhance its offering.

Ease of Deployment and Customer Service: LogicMonitor's cloud-based model allows for quick setup and low maintenance, while its customer service is highly responsive. ManageEngine IT360, an on-premises solution, demands more deployment resources but excels in customer support with extensive customization during setup.

Pricing and ROI: ManageEngine IT360 is budget-friendly with lower initial costs, appealing to small to mid-sized businesses and offering good ROI for those focused on network management. LogicMonitor incurs higher initial costs but provides substantial ROI with its advanced features that cater to enterprises needing cloud flexibility and scalability, justifying the investment with improved performance insights.

To learn more, read our detailed LogicMonitor vs. ManageEngine IT360 Report (Updated: September 2025).

Buyer's Guide

LogicMonitor vs. ManageEngine IT360

September 2025

Download the complete report

Helped 869,771 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

LogicMonitor

Ranking in Network Monitoring Software

24th

Ranking in IT Infrastructure Monitoring

23rd

Average Rating

9.0

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (27th), Container Monitoring (7th), Cloud Monitoring Software (18th), AIOps (13th)

ManageEngine IT360

Ranking in Network Monitoring Software

105th

Ranking in IT Infrastructure Monitoring

76th

Average Rating

8.4

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

IT Asset Management (37th)

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of LogicMonitor is 1.9%, down from 2.2% compared to the previous year. The mindshare of ManageEngine IT360 is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
LogicMonitor	1.9%
ManageEngine IT360	0.2%
Other	97.9%

Network Monitoring Software

Featured Reviews

Maxwell Miya

IT Infrastructure Engineer at Ethical Trade SErvices Africa

Has improved service reliability and reduced downtime by providing full visibility into infrastructure

I wish the user interface would be customizable to allow users to create personal context-specific workspaces to hide irrelevant data, rather than trying to have a one-size-fits-all interface. This would go a long way, as would introducing a usage-based pricing model for data ingestion, per GB of metrics or logs alongside a device-based model similar to New Relic, which would be more attractive for cloud-native companies with dynamic infrastructure. While dynamic alerting is great, the overall alerting system can be complex to configure. If LogicMonitor looks into going beyond the topology-based correlation to include AI that can group related alerts from different parts of the stack into a single probable cause incident, that will significantly improve the system.

Read full review

Ziyad Moghalis

It manager at PTC (Public Telecomuncation Corporation)

Good monitoring and alerting capability, and it is easy to deploy

This solution is good for configuration management. The monitoring capability is easy to use and it can be done without any training. ManageEngine is easy to deploy. It is easy to identify and collect information from all of the nodes on the network. The alerting capability is good and it will send out emails.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The concept of developing a dashboard template for ourselves, then cloning it for every single customer, and only having to change one piece of information, is a godsend. That's one of the strengths. We can develop a template that fits every customer and just change the information that is presented."

"The solution’s overall reporting capabilities are pretty powerful compared to ones that I have used previously. It seems like it has a lot of customizations that you can put in, but some of the out-of-the-box reports are useful too, like user logon duration and website latency. Those type of things have been helpful and don't require a lot of, if any, changes to get useful content out of them. They have also been pretty easy to implement and use."

"It has improved our organization with its capacity planning. We have a performance environment that we use to benchmark our applications. We use it to say, "Okay, at a certain level of concurrency, we know where our application will fall over." Therefore, we are using LogicMonitor dashboards to tell us that we're good. Our platform can handle X number of clients concurrently hitting us at a time."

"It is easy to set up and monitor an entire facility. This is crucial because we have around 80 facilities that require monitoring. LifePoint is a hub-and-spoke environment, so it is essential to understand all of the WAN interfaces."

"LogicMonitor has positively impacted our organization by especially improving service reliability and user experience, and the dynamic alerting and root cause analysis have helped us fix issues before they cause a full-blown outage or degrade performance for end users."

"We have very fine-tuned alerting that lets us know when there are issues by identifying where exactly that issue is, so we can troubleshoot and resolve them quickly. This is hopefully before the customer even notices. Then, it gives us some insight into potential issues coming down the road through our environmental health dashboards."

"Another feature from the technical aspect, the back-end, is the ability to allow individual users or customers to have their own APIs. They're able to make changes using the plugins covered by LogicMonitor. That is a very powerful feature that is more attractive to our techno-savvy customers."

"The most valuable feature of LogicMonitor is the infrastructure monitoring capability."

More LogicMonitor pros

"The technical support is good."

"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."

"It is easy to identify and collect information from all of the nodes on the network."

Cons

"I'd like to see more automation in the tool, especially around remediation."

"While dynamic alerting is great, the overall alerting system can be complex to configure."

"Role-based permissions could be better and updating modules could be smoother."

"Automated remediation of issues has room for improvement. I don't know how best to handle it, but I know that they're kind of working on it. I know there are some resources that can do automated remediation. I would like them to improve this area so it could be completely hands-free, where it detects an issue, such as, if a CPU is running high. There are ways to do it even now, but it's a bit more involved."

"The dashboards can be improved. They are good, but there is a pain point. To show things to management, to explain pain points to other customers, to show them exactly where we can do better, the dashboarding could be better. Dashboards need to show the key things. Nobody is going to go into the ample details of Excel sheets or HTML."

"We are working with LogicMonitor to get flexibility to see the absolute running numbers, rather than doing an average. They can keep the average for customers who want it, but there should be a way to at least show the real numbers, which are coming every second on the screen."

"LogicMonitor should improve its logging features. It can become expensive and should be cost-effective. It would be great to see prebuilt templates for alerting methods in LogicMonitor that are similar to the prebuilt dashboards. Currently, users have to build their alerting configurations."

"LogicMonitor can easily easy to pull data from one item at a time. I have yet to find a good way to get LogicMonitor to show me all the WAN devices and how they're doing in terms of capacity."

More LogicMonitor cons

"The ManageEngine features could improve to show graphs of the traffic and network utility."

"The product could use more intelligence, automation and general availability of product information."

"We would like to have support for integration with ServiceDesk."

Pricing and Cost Advice

"The tool's pricing falls into the middle range."

"It definitely pays for itself in the amount of time we're not spending with false errors or things that we haven't quite dealt with monitoring. It has been good cost-wise."

"We've had customers who have reduced their costs by not having multiple platforms for monitoring. That said, especially with super-large environments, the cost model for LogicMonitor is the one area where we run into issues."

"The license is annual, and I'm not fully aware of what it costs. We have a through-cycle that we go through, and they've been generous with us going above our limit. They're not strict on it. At the end of the year, they got us to renew. We always add some cushion for what we expect. Also, if you need custom monitoring or design work, you can pay them for consulting services."

"The solution is not expensive."

"We pay for the enterprise tech support."

"They are expensive for the cloud."

"LogicMonitor is competitively priced at the same level as other vendors, like Datadog."

More LogicMonitor pricing and cost advice

Information not available

See which vendors are best for you

Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.

See recommendations

869,771 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

14%

Manufacturing Company

11%

Financial Services Firm

11%

Healthcare Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	9
Large Enterprise	8

No data available

Questions from the Community

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...

See all answers

What do you like most about LogicMonitor?

LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't necessarily preemptive but can still alert us to issues we should investigate. These ...

See all answers

What is your experience regarding pricing and costs for LogicMonitor?

The pricing can vary yearly or monthly, depending on the clients we're working with and their size and scale. For example, the pricing for a customer with ten thousand licenses versus a hundred lic...

See all answers

Ask a question

Earn 20 points

Comparisons

OpsRamp vs LogicMonitor

Compared 8% of the time

Zabbix vs LogicMonitor

Compared 7% of the time

Azure Monitor vs LogicMonitor

Compared 6% of the time

ThousandEyes vs LogicMonitor

Compared 6% of the time

SolarWinds NPM vs LogicMonitor

Compared 5% of the time

More LogicMonitor Competitors

Alluvio AppResponse vs ManageEngine IT360

Compared 33% of the time

Ixia Network Packet Brokers vs ManageEngine IT360

Compared 33% of the time

Motadata Network Management System vs ManageEngine IT360

Compared 33% of the time

More ManageEngine IT360 Competitors

Product Reports

Buyer's Guide

LogicMonitor

October 2025

Download LogicMonitor product report

Buyer's Guide

Network Monitoring Software

October 2025

Download ManageEngine IT360 product report

Also Known As

No data available

IT360

Overview

LogicMonitor offers flexible IT monitoring with customizable dashboards and robust alerting capabilities. It integrates seamlessly with third-party apps like ServiceNow and provides a single-pane view for diverse IT environments, aiding in proactive issue resolution and enhancing operational efficiency.

LogicMonitor stands out with its capability to monitor diverse infrastructures including Cisco Voice systems, data centers, and virtual environments. Supporting servers, storage, networking devices, and applications, it provides seamless integration with cloud services like AWS and Azure. Users leverage its scalability and flexibility, benefiting from dynamic thresholds, anomaly detection, and detailed visualization. All these features contribute to improved management of IT assets and streamlined operations. Users suggest improvements in mapping, reporting, and automation for remediation, desiring more customizations and an expansive application performance monitoring toolset.

What are LogicMonitor's key features?

Customizable Dashboards: Allows personalization of monitoring views.
Robust Alerting: Offers advanced alert configurations.
API and Plugin Support: Ensures integration with apps like ServiceNow.
Dynamic Thresholds: Facilitates proactive issue resolution.
Anomaly Detection: Aids in identifying potential issues early.

What ROI should users look for in reviews?

Operational Efficiency: Enhanced by detailed visualizations and dashboards.
Scalability: Supports growing IT environments effortlessly.
Proactive Management: Facilitated by flexible alerting and monitoring.
Flexibility: Customization in monitoring diverse environments.

LogicMonitor is widely implemented across industries, providing monitoring for infrastructure in sectors like telecommunications, cloud computing, and managed services. Managed service providers particularly value its ability to track client environments, deliver proactive alerts, and generate comprehensive reports, while its integration with cloud platforms like AWS and Azure offers users centralized management and visibility into IT assets worldwide.

LogicMonitor

With IT360 you will deliver services efficiently with maximum scalability. Service providers can now accurately manage the SLAs and release new services faster with features like Multi-tenancy, High Availability, Enterprise level systems and Datacenter monitoring, Remote site monitoring and Customer and site-specific dashboards.

ManageEngine

Sample Customers

Kayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens

Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source

Buyer's Guide

LogicMonitor vs. ManageEngine IT360

September 2025

Free Report: LogicMonitor vs. ManageEngine IT360

Find out what your peers are saying about LogicMonitor vs. ManageEngine IT360 and other solutions. Updated: September 2025.

DOWNLOAD NOW

869,771 professionals have used our research since 2012.

See our LogicMonitor vs. ManageEngine IT360 report.

See our list of best Network Monitoring Software vendors and best IT Infrastructure Monitoring vendors.

We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.