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LeadSquared Sales + Mobile CRM vs Zoho CRM comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LeadSquared Sales + Mobile CRM
Ranking in CRM
33rd
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Zoho CRM
Ranking in CRM
2nd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
61
Ranking in other categories
Opportunity Management (3rd), Sales Force Automation (3rd)
 

Mindshare comparison

As of October 2026, in the CRM category, the mindshare of LeadSquared Sales + Mobile CRM is 0.3%, up from 0.2% compared to the previous year. The mindshare of Zoho CRM is 2.3%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM Mindshare Distribution
ProductMindshare (%)
Zoho CRM2.3%
LeadSquared Sales + Mobile CRM0.3%
Other97.4%
CRM
 

Featured Reviews

Shakti Anand - PeerSpot reviewer
Senior Manager- Admissions at Sector 125
Improved admissions team has tracked every lead step and now converts more forms to fee payments
LeadSquared Sales + Mobile CRM could improve on the integration level, as the process sometimes takes seven to ten days, requiring internal evaluations, order form sharing, and billing issues. Additionally, there are areas where the feature set could be expanded to adapt to new trends, which would reduce the need for extensive integrations. I think the pricing is a sensitive issue, as they charge for various integration and customization work, which can become quite expensive. Regarding LeadSquared Sales + Mobile CRM's AI capabilities, I find the integration process a bit challenging, but I can confirm that data security remains secure on the cloud. The mobile CRM interface could be more user-friendly, as it currently lacks many dropdowns or features available in the website version. Additionally, the analytics section, integration speed, and feature enablement are areas needing improvement. The pricing and setup costs are on the higher side, based on my requirements and business needs. Licensing should be part of the overall implementation cost rather than charged separately for each user.
HarshVardhan1 - PeerSpot reviewer
Software Engineer at Evoluz Global Solutions
Automates client workflows and data validation reliably but has faced limits in complex integrations
While applying some integrations or automations, if we need to take an action between two modules' fields, we have to write SOQL, and it can miss the data. I had a scenario where I had to use two fields from two different modules, and based on that condition, we had to send a follow-up to our team member to complete the task. We could not find any direct integration, direct SOQL query, or direct workflow that could do that work. However, I think the wizard is performing better now for such tasks. I had a two-part scenario where I had to get data from two modules or two fields in Zoho CRM and send a follow-up to our team member based on that data. We were unable to find any direct integration for this. Another issue is that a Zoho CRM function can run for only three minutes. After three minutes, the function will fail, and we have to rerun the function.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"With LeadSquared Sales + Mobile CRM implementation, engagement levels and follow-up mechanisms have improved significantly, reducing the need for add-on leads."
"The solution has all the features I want, and it is quite simple."
"I would definitely recommend this solution to others."
"The most valuable feature of Zoho CRM is emailing. You can send emails to customers directly from Zoho CRM. The marketing team in my company uses this feature, and it's effective."
"There's no installation required."
"Zoho CRM can be used by both registered users and potential users; we use it for creating and managing modules, email broadcasting, integrating with email marketing tools, and data sharing between users."
"It has helped to manage, move forward, and also customize my processes. It has helped me with my sales pipeline, sales process, and performance."
"The most valuable features include the dashboards, deal tracking, email tracking, notes, managing notes and the ability to manage databases in one place."
"Zoho CRM integrates easily with customer service workflows."
 

Cons

"LeadSquared Sales + Mobile CRM could improve on the integration level, as the process sometimes takes seven to ten days, requiring internal evaluations, order form sharing, and billing issues."
"We would like to always email users as soon as any new features are launched."
"Since Zoho CRM is not made for the enterprise kind of company, its stability for enterprise businesses could be improved."
"The process of creating reports is not very user-friendly - it takes time, and it's confusing."
"Zoho CRM’s customer service can be a little difficult to reach sometimes."
"Support could be more knowledgeable."
"Adding a new contract to the solution is quite complicated."
"I would like to see better integration with Zoho Creator."
"I would like to see more integrations and customization options in the next release."
 

Pricing and Cost Advice

Information not available
"We have an annual license fee that costs $12,000."
"Zoho CRM has a subscription-based license, which is not too expensive."
"I rate the product a four out of ten. The cost for Zoho CRM is not fixed; different editions are available, and the features depend on the edition chosen. Some capabilities, such as integrating with workflows, might incur additional costs, but these are well-documented and not hidden."
"The tool started out quite cheap. It's had some changes with small and medium business subscriptions, but it's still worth the price. I'd say it's priced a bit below the medium range."
"The basic plan has changed from $15 to $25 or $30."
"Compared to other CRMs, it is very cheap."
"Compared to other solutions, I would say Zoho CRM is very, very affordable because we can use different applications with one license."
"The price of Zoho CRM is already competitive, but we would always like to have a better discount. Most of the features are included in the price but if we want the extra features then we have to purchase them."
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Top Industries

By visitors reading reviews
No data available
Outsourcing Company
13%
Construction Company
11%
Manufacturing Company
11%
Comms Service Provider
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business49
Midsize Enterprise6
Large Enterprise10
 

Questions from the Community

What needs improvement with LeadSquared Sales + Mobile CRM?
LeadSquared Sales + Mobile CRM could improve on the integration level, as the process sometimes takes seven to ten days, requiring internal evaluations, order form sharing, and billing issues. Addi...
What is your primary use case for LeadSquared Sales + Mobile CRM?
I typically use LeadSquared Sales + Mobile CRM as a platform to nurture raw leads to form conversion and on the second step, from form to fee conversion from prospective students who are looking fo...
What advice do you have for others considering LeadSquared Sales + Mobile CRM?
I advise others considering LeadSquared Sales + Mobile CRM to give it a try, as it is user-friendly and easy to access. They can negotiate pricing and customization with LeadSquared Sales + Mobile ...
What is your experience regarding pricing and costs for Zoho CRM?
My experience with pricing, setup cost, and licensing is that those details were taken care of by our operations team, and I am not sure about the specifics.
What needs improvement with Zoho CRM?
I think Zoho CRM can be improved because everything is good, but the UI can be improved. That is the main area where improvements are needed.
What is your primary use case for Zoho CRM?
My main use case for Zoho CRM is to maintain our prospects database, track our email interactions, and manage our entire sales operations. A quick specific example of how I use Zoho CRM in my daily...
 

Overview

 

Sample Customers

Information Not Available
JetHub, Anderson Sales Advantage, ActionCoach, Milagro Advisory Group, TECO Pneumatic, Proteomics Consult
Find out what your peers are saying about Microsoft, Zoho, Salesforce and others in CRM. Updated: September 2026.
915,325 professionals have used our research since 2012.