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LeadSquared Sales + Mobile CRM vs SugarCRM Platform comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LeadSquared Sales + Mobile CRM
Ranking in CRM
36th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
SugarCRM Platform
Ranking in CRM
29th
Average Rating
7.0
Reviews Sentiment
6.4
Number of Reviews
12
Ranking in other categories
CRM Customer Engagement Centers (11th), Marketing Automation (16th), Sales Force Automation (7th)
 

Mindshare comparison

As of September 2026, in the CRM category, the mindshare of LeadSquared Sales + Mobile CRM is 0.3%, up from 0.2% compared to the previous year. The mindshare of SugarCRM Platform is 1.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM Mindshare Distribution
ProductMindshare (%)
SugarCRM Platform1.1%
LeadSquared Sales + Mobile CRM0.3%
Other98.6%
CRM
 

Featured Reviews

Shakti Anand - PeerSpot reviewer
Senior Manager- Admissions at Sector 125
Improved admissions team has tracked every lead step and now converts more forms to fee payments
LeadSquared Sales + Mobile CRM could improve on the integration level, as the process sometimes takes seven to ten days, requiring internal evaluations, order form sharing, and billing issues. Additionally, there are areas where the feature set could be expanded to adapt to new trends, which would reduce the need for extensive integrations. I think the pricing is a sensitive issue, as they charge for various integration and customization work, which can become quite expensive. Regarding LeadSquared Sales + Mobile CRM's AI capabilities, I find the integration process a bit challenging, but I can confirm that data security remains secure on the cloud. The mobile CRM interface could be more user-friendly, as it currently lacks many dropdowns or features available in the website version. Additionally, the analytics section, integration speed, and feature enablement are areas needing improvement. The pricing and setup costs are on the higher side, based on my requirements and business needs. Licensing should be part of the overall implementation cost rather than charged separately for each user.
reviewer1345677 - PeerSpot reviewer
Senior Manager / IT Planning & Architecture Services at a comms service provider with 10,001+ employees
Easily customizable, automation enhances the marketing campaigns but support is the main hiccup for us
It has been effective in managing customer relationships. It has sales email campaigns, plus integration with Active Directory. And there are centralized reports for the CEO and the general managers. We work with automation for these marketing and email campaigns. It sends out emails to prospective customers related to sales offers automatically. And it copies the sales team so that they can follow up. They are tracking the sales leads. So, the automation within SugarCRM enhances the marketing campaigns. For now, my work is done because I am the IT strategy and planning manager. I just try to deliver the solution according to the requirements of the business. From my side, it's implemented already, the requirement related to the sales funnel. But if they have any other requirement from the business side, they will submit it to me, and then I will look for a suitable solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"With LeadSquared Sales + Mobile CRM implementation, engagement levels and follow-up mechanisms have improved significantly, reducing the need for add-on leads."
"The most valuable features of the SugarCRM platform include its flexibility in customizing fields, layouts, and dashboards."
"The performance and stability are fine."
"My advice to others is this is a good solution for importing or exporting any graphics."
"Good, basic out-of-the-box solution, however, in my estimation not a long term play as the design flow and user interface make it a true chore to enter data."
"Saying that, it has a small server footprint and is easy to set up."
"The most valuable features of Sugar Enterprise are the exports of graphics, statuses, complaints, and tasks."
"This solution's stability is very good, it runs almost without effort, and we don't have any support issues with it."
"Affordable and commercial open source solution is good for organizations with budget constraints."
 

Cons

"LeadSquared Sales + Mobile CRM could improve on the integration level, as the process sometimes takes seven to ten days, requiring internal evaluations, order form sharing, and billing issues."
"The interface could be more user-friendly."
"In the next release, I would like to see personalization of information about customers or specific businesses or opportunities."
"It lacks customization, and this is the main reason that we are switching to a different solution."
"Sugar Enterprise could improve by removing bugs and glitches. For example, a comment was made but in the comment section, it was never displayed. However, the problems we faced might not be the fault of the solution."
"I would appreciate it if SugarCRM could support us in on-premise implementation."
"I would like to see more integration on a mobile platform in the next release."
"The UX was such that it limited the use of it."
"You cannot include all your entities under one instance at the moment."
 

Pricing and Cost Advice

Information not available
"Licensing fees are paid on a yearly basis."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
17%
Construction Company
15%
Comms Service Provider
9%
Engineering Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

What needs improvement with LeadSquared Sales + Mobile CRM?
LeadSquared Sales + Mobile CRM could improve on the integration level, as the process sometimes takes seven to ten days, requiring internal evaluations, order form sharing, and billing issues. Addi...
What is your primary use case for LeadSquared Sales + Mobile CRM?
I typically use LeadSquared Sales + Mobile CRM as a platform to nurture raw leads to form conversion and on the second step, from form to fee conversion from prospective students who are looking fo...
What advice do you have for others considering LeadSquared Sales + Mobile CRM?
I advise others considering LeadSquared Sales + Mobile CRM to give it a try, as it is user-friendly and easy to access. They can negotiate pricing and customization with LeadSquared Sales + Mobile ...
Ask a question
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Overview

 

Sample Customers

Information Not Available
Redglaze Group, TengoInternet, Hilco, Bancvue, Vet Adivsor
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