We performed a comparison between Tungsten TotalAgility and WorkFusion based on real PeerSpot user reviews.
Find out in this report how the two Intelligent Document Processing (IDP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Essentially, Kofax TotalAgility as a whole is quite nice. As of now, we've only been able to use and explore its document classification and extraction capabilities. We haven't explored and used the case management capability yet, but the scan and capture capabilities we've been using heavily and those are quite good. Our solutions are mainly around those areas of Kofax TotalAgility. We haven't explored the product a lot, but the capabilities we've explored are good."
"Now it has an OCR, optical character recognition, engine where it can extract data from the document."
"Kofax TotalAgility is stable."
"The tool is low code which saves you from a developer."
"Kofax is very easy to use, UI-friendly and allows easy data extraction."
"One feature I like is that it makes the matrix easy for an unstructured document."
"It is user-friendly and has good documentation. It's good for developing communication and has a lot of the APIs needed for this purpose. There aren't a lot of software options available from this time period; this is the only one from 2013 that has this concept of microservices."
"The most valuable features of this solution are automation, ease of billing processes with the process net, and low to no code development."
"This solution has great document recognition capabilities."
"The solution is stable, we have not had any glitches or problems."
"WorkFusion's RPA Express's ability to scale across multiple geographies with limited impact on additional IT Hardware requirements. This has enabled the scaling of Robotics capabilities and solutions across all our entities."
"It really does help by either freeing up people's time to focus on more value-added tasks or reducing headcount. We generally have other things that we can get people to do, helping make the employees' work more meaningful since they are not having to do the mundane stuff."
"The tool itself is easy. I started using it without really having any coding experience... After just a few clicks, it was doing reconciliations for me."
"The dashboard is the solution's most valuable feature. When clients want to look at the data it's very easy for them to do so. The dashboard for the IT manager is very useful if there are issues and to create and follow processes."
"WorkFusion's SAP integrations are really good."
"OCR, document processing, is one of the main features of WorkFusion. It can analyze your documents very efficiently. The accuracy is close to 90 percent. It can analyze and extract data from any document to populate or update it in other sources, like Excel or Google Sheets."
"Kofax TotalAgility is quite vast and complex as a product. We came from Kofax Capture and Kofax Transformation, then we started learning Kofax TotalAgility, so there are a lot of things that were quite straightforward in the Kofax Capture and Kofax Transformation cross-motion modules, but to do those in Kofax TotalAgility was a bit more complex or quite long-winded and could be improved. In the next release of Kofax TotalAgility, it would be good to have a straightforward low-code or no-code process because there were instances we struggled with having to put logic into a script or a .NET script, then calling that script, instead of the process being low-code, no-code."
"TotalAgility needs to improve communication with ECMs or other file storage systems because TotalAgility does not have file storage. A good improvement would be to create file storage or integrate with other file storage tools that are currently available."
"Table line item extraction is not possible through Quick Capture."
"Sometimes there isn't enough accuracy when it comes to extracts."
"Kofax TotalAgility could improve the OTR engine. The page OTR engine is not accurate in predicting the data properly. If you provide many features which are good for business process management without an accurate OTR engine people will not want it."
"It’s not truly low code yet, as every two or three projects, you will have a situation where you have to go behind the essential things. You will definitely still need to customize."
"There needs to be more accessible certification and better pricing."
"Room for improvement would be better OCR functionality in terms of Arabic OCR. There should be better accuracy."
"On a scale of 1 - 10 I would rate them a 6. That's not low - that 60%. But as I said, it needs to be upgraded and modified."
"I would like WorkFusion to improve the automation rate when evaluating unstructured text."
"The user experience could be better both from an RPA perspective and from a business perspective."
"There could be better version control through their web platform. That is something that could be improved on. Integration from the IDE, e.g., from WorkFusion Studio directly into Control Tower, would be nice to have too."
"If we're talking from a developer perspective, the task of actually building automation is not ideal. That's not their strong side."
"We have had some problems in the past with the Inspector tool that looks at the elements on the screen. Replacing it or improving it is needed."
"I would like it if they provided a more detailed roadmap in terms of where they are going with the product. As we are trying to make decisions about the things that we are going to do to try to augment our capabilities, we could know whether they are thinking about the same things or not."
"We had some issues in the past, but it is fairly stable now. From what I hear, it is more stable in the later versions. With version 10.1.4, there were some issues relating to load distribution. However, it is good now."
Tungsten TotalAgility is ranked 4th in Intelligent Document Processing (IDP) with 22 reviews while WorkFusion is ranked 8th in Intelligent Document Processing (IDP) with 30 reviews. Tungsten TotalAgility is rated 8.2, while WorkFusion is rated 7.8. The top reviewer of Tungsten TotalAgility writes "Great with recognition and provides a high level of confidence in terms of extraction capabilities". On the other hand, the top reviewer of WorkFusion writes "Helps improve our accuracy and compliance, but the analytics module can be confusing". Tungsten TotalAgility is most compared with ABBYY Vantage, OpenText Intelligent Capture, UiPath Document Understanding, Hyland Brainware and Tungsten RPA, whereas WorkFusion is most compared with UiPath, Blue Prism, Automation Anywhere (AA), Microsoft Power Automate and ABBYY Vantage. See our Tungsten TotalAgility vs. WorkFusion report.
See our list of best Intelligent Document Processing (IDP) vendors and best Robotic Process Automation (RPA) vendors.
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