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Tungsten TotalAgility vs UiPath Document Understanding comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Tungsten TotalAgility
Ranking in Intelligent Document Processing (IDP)
6th
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
22
Ranking in other categories
No ranking in other categories
UiPath Document Understanding
Ranking in Intelligent Document Processing (IDP)
2nd
Average Rating
8.0
Reviews Sentiment
6.2
Number of Reviews
54
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Intelligent Document Processing (IDP) category, the mindshare of Tungsten TotalAgility is 8.4%, down from 8.7% compared to the previous year. The mindshare of UiPath Document Understanding is 12.6%, down from 13.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Intelligent Document Processing (IDP)
 

Featured Reviews

PrashanthR - PeerSpot reviewer
Great with recognition and provides a high level of confidence in terms of extraction capabilities
When it comes to machine print, this is an excellent solution with features you don't find in other tools. When dealing with handwritten text they have provided some A2iA locators that require a separate license. Even after implementing that, the handwritten text extraction was not great. Microsoft Azure does better at text extraction. If an organization is looking for OCR without the need to extract anything, then I would suggest a product such as Textract or another free software. If data extraction is needed for additional processes then I would recommend Kofax. I rate this solution eight out of 10
Gangadhar Wali - PeerSpot reviewer
Pre-trained models work well, but it is very expensive
We have to do manual validation for some of the things due to the OCR engine not being so accurate. For example, S is read as 5, 5 as S, 2 as Z, and Z as 2. In the case of currency, if one dot is missing, it gives a completely incorrect number. These discrepancies should be fixed because if the OCR itself doesn't work properly, then AI doesn't help with that. When AI is used for training models, the AI Center works precisely, but if the data itself is wrong, we can't do anything. If the extraction of data is proper, it definitely helps. However, 20% errors could be reduced if the OCR engine were better. In future updates, I would like to see better handling of issues such as when a dot is missing in currency, for example, with dollars, it should handle that automatically. It's very expensive. If the volume increases, we can't afford to use Document Understanding. We are thinking of moving to another solution because we are expecting 80,000 to 100,000 invoices.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Essentially, Kofax TotalAgility as a whole is quite nice. As of now, we've only been able to use and explore its document classification and extraction capabilities. We haven't explored and used the case management capability yet, but the scan and capture capabilities we've been using heavily and those are quite good. Our solutions are mainly around those areas of Kofax TotalAgility. We haven't explored the product a lot, but the capabilities we've explored are good."
"One feature I like is that it makes the matrix easy for an unstructured document."
"Kofax TotalAgility is a great design tool for reading handwritten invoices."
"It is user-friendly and has good documentation. It's good for developing communication and has a lot of the APIs needed for this purpose. There aren't a lot of software options available from this time period; this is the only one from 2013 that has this concept of microservices."
"What I find most valuable in Kofax TotalAgility is its OCR feature. I also find its workflow and business process management capabilities valuable. Kofax TotalAgility also has good integration with other solutions and has an API call feature."
"Great with recognition providing a high level of confidence."
"It's a growing tool that offers a complete package of BPM, case management, and capture capabilities."
"The product is really good, and it is easy to use. It comes with multiple integrations. The solution keeps up with the trend of Microsoft Copilot and AI."
"It shortens the time of extracting data by 70 to 80%."
"In UiPath Document Understanding, I use two extractors. One is the Intelligent Form Extractor and the other is the Machine Learning Extractor. The first one is very useful and user-friendly. When we have a single template or two to three templates, Intelligent Form Extractor is much easier to use. But if we have multiple templates, it's better to go with ML Extractor as you can train the model with different templates."
"Document classification is very good."
"UiPath Document Understanding is user-friendly, with an easy-to-use self-trained model, and the OCR it provides does a good job even with scanned PDFs."
"The validation process is easy. The Validation Station shows you the extracted data on one side and the document on the other, so you can easily scroll down and check if the data is accurate. You just need to click a checkbox. If you don't think it is fine, you have the option to add an exception. Based on that exception, you can create multiple conditions for how to address the same issue if it happens again."
"Invoice processing is the most valuable feature. Most of my customers use Document Understanding for invoice processing. That's one of the most common use cases. Typically, each customer starts their RPA journey with the finance department because that's the area where you can see the most benefit."
"We are working with 40,000 different vendor templates. Document Understanding can understand and process various formats without much manual effort to configure the templates. That wasn't the case when we were using Microsoft."
"The solution removes manual processes and reduces human dependency. It takes a lot of effort to go through each physical mail or email, extract the data and transfer it to Excel. However, the solution automates the process and works 24/7. The tool gives a complete package to process and understand documents. The valuable features include taxonomy modification, classification, workstation, etc. There are out-of-the-box features like ML models which you can custom build. We have saved time with UiPath Document Understanding. We have seen a 50 percent improvement in scanning processes. Compared to humans, the tool runs 24/7. The human error rate has also been reduced. Our human error rate is five percent now compared to the previous 15 percent. UiPath Document Understanding has also freed up our staff who now spend more time on critical tasks."
 

Cons

"The pricing for Kofax TotalAgility could be more attractive, particularly the cloud version of the solution which was offered to my company. This is its area for improvement."
"Sometimes there isn't enough accuracy when it comes to extracts."
"Table line item extraction is not possible through Quick Capture."
"Kofax TotalAgility is quite vast and complex as a product. We came from Kofax Capture and Kofax Transformation, then we started learning Kofax TotalAgility, so there are a lot of things that were quite straightforward in the Kofax Capture and Kofax Transformation cross-motion modules, but to do those in Kofax TotalAgility was a bit more complex or quite long-winded and could be improved. In the next release of Kofax TotalAgility, it would be good to have a straightforward low-code or no-code process because there were instances we struggled with having to put logic into a script or a .NET script, then calling that script, instead of the process being low-code, no-code."
"Lacks sufficient inbuilt features."
"It’s not truly low code yet, as every two or three projects, you will have a situation where you have to go behind the essential things. You will definitely still need to customize."
"There needs to be more accessible certification and better pricing."
"The Transformation Designer of KTA can be made better."
"The results of classifying patient documents within UiPath Document Understanding need to be more accurate."
"They often ask us to go through the documentation first instead of directly explaining or addressing the root cause of issues."
"UiPath Document Understanding, while effective for its own platform, could be even more valuable if it integrated with other commonly used platforms, allowing for a more universal approach to document processing."
"The extraction can be better. ABBYY FlexiCapture has more capabilities than Document Understanding. It can also extract automatically without training, whereas with Document Understanding, we need to train everything."
"One area where UiPath could improve is by including pre-trained models for general-use documents specific to the Middle East."
"The UiPath APIs lack reliable table parsing."
"The rising annual licensing cost of UiPath's Document Understanding product is a major turnoff for users."
"At times, the scanning functionality of the tool may fail to generate accurate output, resulting in the need for manual input."
 

Pricing and Cost Advice

"The price of this solution is less than some of the competition."
"It has a perpetual license. You pay once in a lifetime for the volume of scans you will do and the number of users you will have. You can have participants or regular users, and you can have developers and administrators. So, once you purchase it, it is for a lifetime, and then every year, you have to pay for the maintenance. There is an annual maintenance cost, which is about 18% of the licensing cost."
"The licensing cost for Kofax TotalAgility is very expensive, though I'm unable to give you the range, the sales representatives of my company say that the product is quite expensive."
"Kofax TotalAgility is very expensive."
"It is slightly more expensive than other tools."
"UiPath's pricing model is complex and based on AI units, which are consumed during model training and use."
"The solution’s cost increases for machine learning or artificial intelligence because we have to go for UiPath Orchestrator."
"I do not know about its price, but for large organizations, UiPath is cheap, whereas, for small organizations, UiPath is high. For example, if 500 licenses are needed for one company, UiPath is cheap. If only 5 licenses are required, UiPath is costly."
"UiPath Document Understanding is priced high compared to its competition."
"I have only been using its free version."
"UiPath Document Understanding compared to the competitors is high."
"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the solution a nine."
"The last time we implemented UiPath Document Understanding the price was high."
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Computer Software Company
11%
Manufacturing Company
9%
Insurance Company
7%
Financial Services Firm
16%
Computer Software Company
15%
Manufacturing Company
7%
Real Estate/Law Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Kofax TotalAgility?
The product is really good, and it is easy to use. It comes with multiple integrations. The solution keeps up with the trend of Microsoft Copilot and AI.
What needs improvement with Kofax TotalAgility?
The product's console version is old. It should also improve its forum.
What advice do you have for others considering Kofax TotalAgility?
I rate the solution a nine out of ten. It is good product that users can trust.
What do you like most about UiPath Document Understanding?
The solution allows us to continue with vendors whose information comes in correctly and to stop the automation for vendors with many items that are not clearly defined.
What needs improvement with UiPath Document Understanding?
Handwriting recognition in UiPath Document Understanding is very difficult. It is particularly challenging to fetch handwriting, government official seals, or authorized signatures. When working wi...
 

Also Known As

Kofax TotalAgility, TotalAgility, Singularity IDP, Capture Enabled BPM
No data available
 

Overview

 

Sample Customers

AETNA, American Express, BNP Paribas, Citi, CommerzBank, Dexia, GoldmanSachs, HSBC, ING, JP Morgan, Raymond James
Information Not Available
Find out what your peers are saying about Tungsten TotalAgility vs. UiPath Document Understanding and other solutions. Updated: July 2025.
864,053 professionals have used our research since 2012.