We performed a comparison between Kiteworks and MOVEit based on real PeerSpot user reviews.
Find out in this report how the two Managed File Transfer (MFT) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like Kiteworks or Accellion because it's continuously upgraded. I also know that it probably works with a lot of clients."
"We can see when people are sending things. We can definitely see who is sending to whom. From the administrative logs, we can see who is sending to an outside entity, and those logs are retained for quite a while."
"The best part of this solution is that we can generate multiple reports about how the data is transferred and about user information or IP."
"The solution can be used remotely; it's easy to upload and share files."
"The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth."
"The top two features are the two-factor authentication, which is pretty good. It's easily understood by the users. And their API is rather robust. We have numerous integrations that work off the API."
"We could see whether the customer with whom we shared a file had downloaded it, which was not available with GitHub."
"The benefits that Kiteworks has provided to its customers in terms of data sovereignty."
"MOVEit's best features were the number of options available, like folder creation, and user-friendliness."
"The renaming and timestamp features are great."
"Offers a large collection of very good path planning algorithms."
"I admire its ability to transfer really large files. One of the files that we transferred was 70 gigs. We didn't try anything larger than that, but so far, whenever somebody came to us to process a really large file, we were able to do it successfully. It can handle large files. That is one thing that I like about Automation."
"The log findings and troubleshooting on MOVEit are pretty easy. When you go to the logs, it clearly tells you what time a transfer happened, what time it failed, what is the source path, what is the destination path, and what is the failure reason. It's pretty straightforward."
"It satisfies our requirements but they don't do new improvements as per the market."
"From an administration standpoint, it's very easy to manage, and I feel pretty confident in the security of the product. From an end-user standpoint also, it's very easy."
"The most valuable feature of MOVEit is the upload speed."
"It would be nice if Kiteworks could provide a free version of the platform so that it could be used for a certain number of file transfers. We could be charged a fee if we exceeded the number of allotted file transfers."
"We have experienced a few hiccups and bugs when using the admin console and from a user perspective."
"There is no offboarding process for end-users in Kiteworks. It's a manual process. There is no automated syncing with LDAP and checking to see if the account is still active. It's a manual process to get people out of here, which isn't the best way."
"In my experience, their technical support can be a little slow."
"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."
"I would like to see immediate releases of fixes because now it takes at least a week. If that time span can be reduced to one day or two days, that would be very helpful for users so that things are sorted and transactions work smoothly."
"It could be more stable. In the next release, it would be better if it was more stable with improved performance."
"There are always issues when there are bugs or upgrades. The challenge with upgrading is getting more storage from the customer. Every time we have a new version, it requires additional storage. This means that the customer would need to procure more storage for their server, which they don't like because it means additional cost to them. So, I think my request would be that the version upgrades don't require any significant storage requirement."
"The initial setup is a bit difficult."
"Since I have to monitor two times a day, it would be nice if they have script templates."
"Communication can be improved between the product owners and users."
"With the new other vendors coming up, they come up with certain features, in addition to the file transfer. But MOVEit does not develop their product. That's why we are looking out for other solutions."
"Something that I would like to see is better upgrade support. We had looked at getting help with an upgrade, and to do it after hours, it was going to be $6,000. It only takes 15 minutes to do. It'd be nice if the after-hour support was a little more reasonable."
"It takes some time to learn and understand how the solution functions."
"At times, we had connection issues with MOVEit, and it had a tendency to reboot without any reason."
"We have had some challenges. Earlier when we were setting it up, a component called gateway, which runs in the DMV, was not working as expected. It was going down very often. That means most of our vendors were not able to connect using SFTP because that service was down. We had to put in a lot of monitoring to make sure if that goes down, there is some visibility instantaneously so that our system admins can go and do a restart."
Kiteworks is ranked 6th in Managed File Transfer (MFT) with 12 reviews while MOVEit is ranked 1st in Managed File Transfer (MFT) with 11 reviews. Kiteworks is rated 8.8, while MOVEit is rated 8.2. The top reviewer of Kiteworks writes "A unified, secure way to share sensitive content, with no file size limitations". On the other hand, the top reviewer of MOVEit writes "Provides the ability to securely transfer very large files and has great logging capability". Kiteworks is most compared with Sterling Commerce Connect:Direct, Fortra's GoAnywhere MFT, SharePoint, Cisco Secure Email Threat Defense and Box, whereas MOVEit is most compared with IBM Sterling File Gateway, Fortra's GoAnywhere MFT, BMC Control-M Managed File Transfer, WS_FTP Server and JSCAPE by Redwood. See our Kiteworks vs. MOVEit report.
See our list of best Managed File Transfer (MFT) vendors.
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