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Keeper Enterprise Password Manager vs Okta Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
Keeper Enterprise Password Manager users report high satisfaction, citing security, convenience, and significant time-saving benefits as key advantages.
Sentiment score
5.6
Okta Platform centralizes Identity Management, boosting security, productivity, efficiency, and ROI, with benefits like scalability and reliability.
From a pricing perspective, although it was more expensive than the competition, the price-performance ratio was perfect for our business needs.
Delivery Head at Accion Labs
I have not seen a return on investment thanks to Keeper Enterprise Password Manager that can be measured; however, it helps ensure the sustainability of the company's revenue by properly protecting the key users of the company, such as executives or IT managers, so it is an insurance rather than a productivity gain, and for the moment, it is hard to measure.
Trésorier Dcf Rennes at DCF Nimes
We have our dashboard to log in via Okta Workforce Identity.
Lead Admin Systems at a financial services firm with 10,001+ employees
It has saved approximately 50 to 80 percent of our time.
Application development senior analyst at Accenture
We have seen a 60% reduction in password reset help desk tickets.
System Engineer at a retailer with 10,001+ employees
 

Customer Service

Sentiment score
7.6
Keeper Enterprise Password Manager is lauded for excellent, proactive customer service and ease of use, minimizing support interactions.
Sentiment score
6.8
Okta Platform offers reliable customer service praised for expertise, though initial support response may vary by tier.
It was perfect, and I had no reason to complain.
Delivery Head at Accion Labs
I advise that it is something that is easy to set up and cost-efficient, with a friendly customer support team there to support you in any way.
Product Support Engineer at a tech vendor with 1,001-5,000 employees
I rate the customer support of Keeper Enterprise Password Manager as very responsive and effective according to my experience.
Trésorier Dcf Rennes at DCF Nimes
They are very supportive; they just open a ticket, and they support us very professionally.
Staff Infrastructure & Security Engineer at Mozn Systems
We had an issue a couple of years ago that was swiftly resolved by the support team, showing their efficiency.
IT Manager at Clear Channel
We had an issue with the Okta Workforce Identity dashboard once in 2023 when we had an outage, but it recovered in a few minutes.
Business Intelligence Developer at a consultancy with 51-200 employees
 

Scalability Issues

Sentiment score
8.2
Keeper Enterprise Password Manager excels in scalability, effectively supporting varied organizations and seamless integration for extensive use within large teams.
Sentiment score
7.2
Okta Platform is praised for scalability and seamless integration but may have infrastructure and implementation challenges for some users.
It is easy to spin up a tenant and add users through SSO and just-in-time provisioning.
Security System Engineer at a consultancy with 11-50 employees
I would rate the scalability of Keeper Enterprise Password Manager as excellent, as it clearly allows us to integrate all of our new clients.
Trésorier Dcf Rennes at DCF Nimes
The scalability of Okta Platform is impressive, but its effectiveness relies on how integrations are designed, rate limits are handled, and day-to-day operations are managed.
Specialist Solutions at a university with 10,001+ employees
Scalability is handled because Okta Platform is a SaaS solution, so it is infinitely scalable.
Sr. Cloud Security Architect at a tech services company with 11-50 employees
The scalability part of Okta Customer Identity is fine, there is no blocker and we can upgrade whenever we need.
IT Administrator at a tech vendor with 1,001-5,000 employees
 

Stability Issues

Sentiment score
8.7
Keeper Enterprise Password Manager is praised for stability, ease of support access, and no reported data loss or downtime.
Sentiment score
7.9
Okta Platform offers 99.9% uptime and strong reliability, with occasional minor glitches, preferred for stable identity management.
Okta Workforce Identity is a stable product.
Business Intelligence Developer at a consultancy with 51-200 employees
There are no doubts regarding the stability of Okta Customer Identity.
Senior Quality Analyst at YASH Technologies
When you are doing basic things, it is straightforward, but if you are going to be doing workflows, other things, or recon and trust, then there is effort involved, and that is where it gets convoluted.
CISO at a tech services company with 11-50 employees
 

Room For Improvement

Keeper Enterprise Password Manager is valued for its core management but needs improved integrations, features, and technical enhancements.
Okta Platform needs improvements in security, user experience, integrations, documentation, cost, and lifecycle management for enhanced usability.
If your entire tenancy gets their sessions kicked out, an admin must sign in and manually approve the first logins.
Security System Engineer at a consultancy with 11-50 employees
I rated Keeper Enterprise Password Manager a nine out of ten because occasionally the KeeperFill app does not function as it should and forces users to manually retrieve the password out of the vault and enter it manually.
Director at nForceIT
Keeper Enterprise Password Manager could be improved as the model is very advanced and already integrates many solutions, but it could potentially interface more with MFA solutions.
Trésorier Dcf Rennes at DCF Nimes
If there was a fingerprint option, then only the person who has already added their fingerprint on their mobile phone could access it.
Lead Admin Systems at a financial services firm with 10,001+ employees
Since we started using it in 2019, we have observed numerous enhancements to increase security.
IT Manager at Clear Channel
Integration with Active Directory servers, Cisco routers, and switches is not currently available.
Managing Consultant at a tech vendor with 10,001+ employees
 

Setup Cost

Keeper Enterprise is praised for affordable pricing, value-for-money plans, and worthwhile investment in enterprise security management.
Okta's pricing is competitive yet costly, with value in features, but SMBs may find it less affordable.
The solution was more expensive than the competition, but considering our business needs, it was perfectly aligned with the price-performance aspect.
Delivery Head at Accion Labs
My experience regarding pricing, installation costs, and license management for Keeper Enterprise Password Manager shows that the costs are relatively affordable.
Trésorier Dcf Rennes at DCF Nimes
Despite the cost, it's cheaper than the potential financial loss from a security breach.
IT Manager at Clear Channel
It is certainly not cheap, but the features that you get, the functionality that you get, and whatever use cases that you have, it definitely satisfies those.
Sr. Cloud Security Architect at a tech services company with 11-50 employees
The pricing per-user list drops when user counts rise and with multi-year commitments.
Specialist Solutions at a university with 10,001+ employees
 

Valuable Features

Keeper Enterprise Password Manager offers robust security features, streamlined management, and enhanced accessibility for efficient and secure credential handling.
Okta Platform enhances identity management with MFA, SSO, and automation, improving productivity, security, and application access efficiency.
The ability to share credentials easily and securely was a big improvement.
Delivery Head at Accion Labs
The best features Keeper Enterprise Password Manager offers are Single Sign-On and authentication, which makes it difficult for other users to potentially hack in.
Product Support Engineer at a tech vendor with 1,001-5,000 employees
Keeper Enterprise Password Manager is critical for managing credentials both internally and for customers, serving as a must-have solution.
Director at nForceIT
One of its most valuable features is its easy integration with various applications through its extensive application directory, offering hundreds or thousands of applications ready to configure.
IT Manager at Clear Channel
It offers around eight thousand five hundred out-of-the-box connectors, providing an edge over other tools.
Managing Consultant at a tech vendor with 10,001+ employees
For the end user, it is beneficial as they do not have to remember a password or keep the password on a post-it for different applications; they just authenticate once to access several services and service providers.
Technical Team Lead at a computer software company with 1,001-5,000 employees
 

Categories and Ranking

Keeper Enterprise Password ...
Average Rating
9.2
Reviews Sentiment
7.6
Number of Reviews
38
Ranking in other categories
Enterprise Password Managers (11th)
Okta Platform
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
96
Ranking in other categories
Single Sign-On (SSO) (2nd), Authentication Systems (5th), Privileged Access Management (PAM) (5th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (2nd), Access Management (2nd), ZTNA as a Service (3rd), Customer Identity and Access Management (CIAM) (1st), AI IT Support (2nd)
 

Mindshare comparison

Keeper Enterprise Password Manager and Okta Platform aren’t in the same category and serve different purposes. Keeper Enterprise Password Manager is designed for Enterprise Password Managers and holds a mindshare of 4.9%, up 3.7% compared to last year.
Okta Platform, on the other hand, focuses on Identity and Access Management as a Service (IDaaS) (IAMaaS), holds 8.2% mindshare, down 13.9% since last year.
Enterprise Password Managers Market Share Distribution
ProductMarket Share (%)
Keeper Enterprise Password Manager4.9%
Azure Key Vault17.8%
AWS Secrets Manager16.3%
Other61.0%
Enterprise Password Managers
Identity and Access Management as a Service (IDaaS) (IAMaaS) Market Share Distribution
ProductMarket Share (%)
Okta Platform8.2%
Microsoft Entra ID18.4%
Google Cloud Identity11.0%
Other62.400000000000006%
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

GD
Trésorier Dcf Rennes at DCF Nimes
Centralized password vault has secured client access and saves time with strong policies
The best features offered by Keeper Enterprise Password Manager are the password generator and the vault. What I appreciate most about using the password generator and the vault daily is that it interfaces well with the Microsoft ecosystem, it is quite simple to use, and there is also a password policy that is relatively robust. Keeper Enterprise Password Manager has had a positive impact on my organization because it allows us to secure all of our clients' passwords in a secure and legal way in Zero Trust mode. The concrete impact this has had includes time savings, as all the passwords are centralized in the Keeper Enterprise Password Manager console in the same place, and it also means you do not have to create a password.
SS
Specialist Solutions at a university with 10,001+ employees
Automated lifecycle management has cut onboarding times and now drives secure, clean access
Although I am a fan of Okta Platform overall, there are areas where it could improve security outcomes and reduce admin friction. My top improvement areas include the system log and analytics upgrade, which are great for point troubleshooting, but trending and root cause analysis across large tenants still require exporting to SIEM. Verbose queries and long-range retention costs can add up. Additionally, while certificate rotations are better than most, the process is still manual for busy portfolios, especially concerning multi-SP SAML certificate rotations and app metadata drift. Two more buckets of potential improvements for Okta Platform involve user experience and security. There is the issue of push fatigue and prompt sprawl, where users receive multiple prompts across different apps and sessions. I arrived at the rating of eight because the core controls are strong and reliable, but a few operational UX and UI gaps prevent it from being rated higher. The reasons for not giving it a nine or ten include ongoing issues concerning safety and change safety, the complexity of group rules and mappings, and the lack of robustness in policy management. Additionally, there remains a need for more manual involvement than necessary, especially for large portfolios and dual certificate rotation, along with proactive SP data metadata validation.
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Top Industries

By visitors reading reviews
Financial Services Firm
9%
Computer Software Company
9%
Comms Service Provider
7%
Manufacturing Company
7%
Manufacturing Company
11%
Computer Software Company
9%
Financial Services Firm
9%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise4
Large Enterprise12
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise21
Large Enterprise47
 

Questions from the Community

What is your experience regarding pricing and costs for Keeper?
The solution was more expensive than the competition, but considering our business needs, it was perfectly aligned with the price-performance aspect.
What needs improvement with Keeper?
There is no improvement needed. Everything was good, and it was perfect for my needs.
What is your primary use case for Keeper?
I used Keeper primarily for password and credential management. It was used on my team of about one hundred people. The solution helped in managing credentials efficiently and securely.
What do you like most about Okta Workforce Identity?
Okta has introduced the Universal Directory. It has custom attribute capability and user permissions to read/write on their profiles or hide them. Profile sources and identity profile sourcing are ...
What is your experience regarding pricing and costs for Okta Workforce Identity?
Pricing for Okta is reasonably not that much, however, I don't have access to the commercial aspect.
What needs improvement with Okta Workforce Identity?
Currently, in Okta Workforce Identity we get the two-digit authentication code. Instead of getting the two-digit authentication code, if we had an option to do fingerprint verification, that would ...
 

Also Known As

Keeper Security
Okta Customer Identity, Workforce Identity
 

Overview

 

Sample Customers

At&t, Wells Fargo, Disney, GM, Chase, Honeywell, Samsung, Dow
FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.
Find out what your peers are saying about Keeper Enterprise Password Manager vs. Okta Platform and other solutions. Updated: November 2019.
882,606 professionals have used our research since 2012.