SCOM and Kaseya Traverse compete in the IT monitoring solutions category. SCOM holds the upper hand for Microsoft-centric environments due to its strong integration, although Kaseya Traverse stands out for organizations valuing simplicity and cost-effectiveness.
Features: SCOM provides deep integration with Microsoft products, a comprehensive set of features, and extensive customization through Management Packs. Kaseya Traverse offers simplicity in setup, essential monitoring features, and competitive pricing, catering to diverse IT needs.
Room for Improvement: SCOM requires better dashboard experiences, improved integration with non-Microsoft environments, and simpler licensing. Kaseya Traverse needs better reporting capabilities, enhanced integration with service maps, and fewer false alerts.
Ease of Deployment and Customer Service: SCOM is optimized for on-premises or hybrid cloud environments, requiring strong customer support due to its complexity. Kaseya Traverse provides flexible deployment options and reliable customer support but aims to match the comprehensive service quality of Microsoft's ecosystem.
Pricing and ROI: SCOM's pricing suits organizations invested in Microsoft's ecosystem, offering significant returns when used in conjunction with other Microsoft tools. Kaseya Traverse is recognized for its cost-effectiveness, delivering ROI through efficient monitoring across various IT environments.
Immediately identify impacted IT services using insights based on rich data analytics of events such as SNMP traps, Windows events and Syslogs. Resolve faults quickly via NetFlow enabled root cause analysis across cloud, on-premise, hybrid cloud and virtualized IT environments.
SCOM (System Center Operations Manager) is a cross-platform data center monitoring and reporting tool that checks the status of various objects defined within the environment, such as server hardware, system services, etc. The solution allows data center administrators to deploy, configure, manage, and monitor the operations, services, devices and applications of multiple enterprise IT systems via a single pane of glass. It is suitable for businesses of all sizes.
SCOM Features
SCOM has many valuable key features. Some of the most useful ones include:
SCOM Benefits
There are several benefits to implementing SCOM. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by PeerSpot users currently using the SCOM solution.
A Manager at a financial services firm says, “The feature I like most about SCOM is that it is easy-to-use. I find it very user-friendly. I also like the knowledge base which it has. You can find the resolution to questions or issues directly within the SCOM itself. It will alert you with a recommendation of what you need to do at the same time. This sort of self-diagnosis or prompting is one of the great values you get from SCOM compared to other solutions.”
PeerSpot user Zahari Z., Information Technology Auditor at a financial services firm, mentions, “Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications. There is a mechanism to set up a notification from the SCOM and whenever there is a drop in the availability the notification alerts not only for availability but for other issues as well. You can align thresholds according to the speed of your environment and you can have a threshold related notification, which is one of the useful features.”
Bill W., Sr. Systems Engineer at Arapahoe County Government, comments, “ I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time. When we patch, things are automatically put into maintenance mode so that the numbers for our systems being down, do not count against us.”
A Project Manager at a tech services company explains, “The feature I have found most valuable is the book feature. While we run the Sprint one we can add some setups for multiple sprints.”
A Systems Engineer at an educational organization states, “Because it's Windows-based, it actually reports quite well. It reports everything you can think of on the Windows server and allows you to monitor anything. It's excellent for those in the Windows world as it's very good at it.”
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