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Kana Express [EOL] vs Sage CRM comparison

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Kana Express [EOL]

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Sage CRM

Read 7 Sage CRM reviews
343 views|226 comparisons
75% willing to recommend
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Buyer's Guide
CRM
March 2024
Executive Summary

We performed a comparison between Kana Express [EOL] and Sage CRM based on real PeerSpot user reviews.

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Featured Review
Use Kana Express [EOL]?
Samuel Benavides
Useful employee and client monitoring, reliable, and good online support database
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
Information Not Available
  • "We have a yearly license."
  • "We pay for eight core modules and 20 user licenses and this costs us $1500 per year."
  • "From an African perspective, the solution is relatively expensive."
  • "Though my company has to have a perpetual license per user, there is a need to make annual payments towards the costs attached to the support my organization receives from Sage CRM's technical team."

    • More Sage CRM Pricing and Cost Advice →

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    Questions from the Community
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    What do you like most about Sage CRM?
    Top Answer:The part I like the most is the reporting.
    Read all 6 answers   →
    What is your experience regarding pricing and costs for Sage CRM?
    Top Answer:From an African perspective, the solution is relatively expensive.
    Read all 4 answers   →
    What needs improvement with Sage CRM?
    Top Answer:We used to face downtime, in which some of our other platforms had issues synchronizing with Sage. I don't know whether it's an API or design issue somewhere, but there are these interfacing issues… more »
    Read all 5 answers   →
    Ranking
    Unranked
    In CRM
    21st
    out of 169 in CRM
    Views
    343
    Comparisons
    226
    Reviews
    5
    Average Words per Review
    294
    Rating
    7.8
    Comparisons
    Also Known As
    Trinicom
    Learn More
    Verint
    Sage
    Overview
    Verint Express is a customer service software for medium-sized organizations, which can be delivered both via the cloud and on-premise. The software solution offers you always and everywhere access to the functions you need to optimally serve your customers through all service channels.
    SageCRM software automates sales tasks such as creating quotes and orders, forecasting sales, progressing leads, and converting them to opportunities using sales workflows. Using CRM software, your marketing team can identify the sources of leads, opportunities and closed sales. They can also find customer information for upcoming campaigns and send targeted email marketing campaigns. When customers place orders for your products or services after these marketing campaigns, you can track these orders using an ERP or business management solution. It can be fully integrated CRM or Sage Sales, Marketing, Service modules to suit your business needs.
    Sample Customers
    Tilburg University, DAS, Windesheim, VRT Belgium, SUSA Student Employment Agency, Sunweb, POD MI, Cendris, Bindinc, Tele Ticket Service, GVB Amsterdam, Conrad Electronic Benelux
    Avis, Fuji Xerox, Formula 1
    Top Industries
    No Data Available
    VISITORS READING REVIEWS
    Computer Software Company38%
    Real Estate/Law Firm8%
    Financial Services Firm8%
    Government8%
    Company Size
    No Data Available
    REVIEWERS
    Small Business29%
    Midsize Enterprise43%
    Large Enterprise29%
    VISITORS READING REVIEWS
    Small Business36%
    Midsize Enterprise8%
    Large Enterprise56%
    Buyer's Guide
    CRM
    March 2024
    Download Free Report
    Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM. Updated: March 2024.
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    767,847 professionals have used our research since 2012.

    Kana Express [EOL] doesn't meet the minimum requirements to be ranked in CRM while Sage CRM is ranked 21st in CRM with 7 reviews. Kana Express [EOL] is rated 0.0, while Sage CRM is rated 7.8. On the other hand, the top reviewer of Sage CRM writes "Useful employee and client monitoring, reliable, and good online support database ". Kana Express [EOL] is most compared with , whereas Sage CRM is most compared with Microsoft Dynamics CRM and Oracle CX Sales.

    See our list of best CRM vendors.

    We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.