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The return on investment is seen in the quick access to information, good inventory management, and efficient systems management.
With Microsoft Configuration Manager, these processes are automated and managed, reducing the time required by roughly 40 to 50 percent.
The work that previously took two months now takes 10 to 15 minutes.
I would rate the customer support for Quest KACE Systems Management Appliance (SMA) as a 10.
The customer service is very good, providing quick customer support in Spanish.
Their response time and first-level support quality need improvement.
For technical support from Microsoft, I would rate them a nine.
The Ansible sales and technical support services need significant improvement.
I have not escalated any questions to the Red Hat support team regarding Red Hat Ansible Automation Platform, as their modules are professional and complete.
Red Hat Ansible Automation Platform has a large community with many written blogs and resources available, making it easy to maintain.
The product is very scalable as it supports 10,000 thousand endpoints with just one appliance.
We have outgrown the size of one KACE appliance and are now running two.
In our organization, which has grown by adding more endpoints, remote users, and hybrid devices, Microsoft Configuration Manager has managed to handle the increased workload without requiring major changes on our side.
The product is suitable for our size, handling 800 devices.
Red Hat Ansible Automation Platform is easily maintainable and highly scalable.
Ansible can face scalability issues, such as limitations when trying to scale up infrastructure.
KACE Systems Management Appliance (SMA) is stable and secure;
There were misconfigurations by our team rather than issues with the product itself.
The stability of Red Hat Ansible Automation Platform is excellent, deserving a 10 out of 10 rating.
Currently, we have to go into each org to deploy applications when we need them all across the university.
The dashboard could be more interactive; for example, it should provide alerts if an endpoint is vulnerable to viruses.
The user interface needs improvement as customers have mentioned they do not like the interface since it is not an SMA-based interface.
A better command line interface for Microsoft Configuration Manager would be an additional feature I would to see in the future to make it closer to a perfect score.
I can suggest that Microsoft Configuration Manager should get the Autopilot feature because Autopilot is the main part of Intune, and nowadays everybody is using Autopilot.
Overall, Microsoft Configuration Manager is a powerful and reliable platform.
Red Hat Ansible Automation Platform is very easy to use with Jinja templating capabilities that make it really straightforward.
The dashboarding capabilities should be improved by bringing CMP (Cloud Management Platform) into Red Hat Ansible Automation Platform.
Red Hat Ansible Automation Platform could improve by creating modules for upcoming AI and ML tech stacks.
The pricing is in the middle range of the market, not too expensive but not the cheapest either.
My experience with pricing, setup cost, and licensing for Quest KACE Systems Management Appliance (SMA) is that, hands down, it beat all of the others in simplicity and pricing.
In terms of cost-effectiveness, considering a situation where I want to deploy KACE Systems Management Appliance (SMA) for just pushing updates, it is completely fine.
The cost is reasonable considering the enterprise-level features, but it scales depending on the number of managed devices and the inclusion of Intune for co-management.
The setup cost is considered sufficient.
The pricing for Microsoft Configuration Manager is okay for me.
The pricing is high, and since I'm not using all functionalities, it would be better if the price depended on the functionalities used.
The cost of combining Red Hat Developer Hub and Ansible is extremely high, which presents a significant challenge with the Red Hat product.
There is no pricing and no licensing required, as Red Hat Ansible Automation Platform is always free to use.
Scripting has saved us hundreds of hours over the years when patching these vulnerabilities compared to how we did it before.
Overall, KACE Systems Management Appliance (SMA) helps streamline my processes by allowing me to check the uptime and downtime of machines, whether they are connected to the internet or not, and how long a machine has been switched off.
The most valuable features include simplicity, which makes systems management easier and faster, especially for device management.
If I want to get a fetch report for anything, such as hardware-related issues or group policy-related issues, I need to fetch the report by using SCCM's scripting language and remediation part.
The most valuable features I find in Microsoft Configuration Manager are mostly patching, deploying software, deploying images, and running custom scripts.
In my experience, the best features of Microsoft Configuration Manager are software deployments and updates, OSD, hardware and software inventory, compliance and configuration baseline, reporting and monitoring, and integration with Intune hybrid management.
The agentless architecture of Red Hat Ansible Automation Platform, using the SSH key, makes it passwordless and allows us to push configurations with one click, creating a major advantage.
For 200 to 300 servers, the maintenance took about one to two months. New patches would arrive and we would have to repeat the process. Now, it is a one-night work or a 10 to 15 minutes task.
The automation capabilities streamline deployment processes, providing reliability and reducing manual intervention and errors.
| Product | Mindshare (%) |
|---|---|
| KACE Systems Management Appliance (SMA) | 1.7% |
| Kaseya VSA | 15.0% |
| NinjaOne | 12.0% |
| Other | 71.3% |
| Product | Mindshare (%) |
|---|---|
| Microsoft Configuration Manager | 4.0% |
| Zabbix | 13.4% |
| Checkmk | 6.6% |
| Other | 76.0% |
| Product | Mindshare (%) |
|---|---|
| Red Hat Ansible Automation Platform | 11.9% |
| Microsoft Configuration Manager | 8.8% |
| Red Hat Satellite | 7.1% |
| Other | 72.19999999999999% |


| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 20 |
| Large Enterprise | 16 |
| Company Size | Count |
|---|---|
| Small Business | 20 |
| Midsize Enterprise | 13 |
| Large Enterprise | 66 |
| Company Size | Count |
|---|---|
| Small Business | 25 |
| Midsize Enterprise | 8 |
| Large Enterprise | 48 |
KACE Systems Management Appliance offers integration capabilities, efficient image deployment, and comprehensive asset management. It supports centralized management across diverse devices and locations, simplifying IT processes and enhancing security.
KACE Systems Management Appliance provides single-pane visibility for endpoint management, mass software deployment, automated patch management, robust scripting, and detailed inventory tracking. It streamlines IT management and improves cyber-security compliance through remote software updates and centralized IT request handling. Despite struggles with scalability and the need for interface improvements, it enables efficient device imaging, script automation, and network management through detailed reporting. Organizations find it effective for software deployment, asset management, and endpoint monitoring, serving thousands of IoT devices and desktops.
What are the key features of KACE Systems Management Appliance?In healthcare, KACE Systems Management Appliance is used for maintaining device compliance and security standards. Educational institutions benefit from its capabilities to manage large numbers of endpoints across campuses. In finance, it aids in strict compliance requirements through automated patch management and detailed reporting. Retail sectors leverage its asset management features to streamline operations across numerous locations.
Microsoft Configuration Manager streamlines IT management with features such as software deployment, patch management, and automation, centralizing operations for Windows environments. Integration with Microsoft products allows efficient oversight of workstations and servers.
Microsoft Configuration Manager provides comprehensive IT management, offering software deployment, patch management, and application pushing. Automation reduces manual tasks, ensuring consistency across systems. Centralized management enables standardized OS deployments, application updates, and configuration integrity. Integration with Microsoft products facilitates seamless operations, while hardware and software inventory, compliance reporting, and remote control functions enhance IT management. Users seek improvements in application deployment for those without deep scripting knowledge and desire better WSUS control, PowerShell and Intune integration, Linux compatibility, and user interface enhancements. Performance improvements are requested for remote user management and third-party application support.
What features enhance Microsoft Configuration Manager?Microsoft Configuration Manager is widely implemented in organizations to manage Windows workstations and servers. It is essential for deploying operating systems and applications, managing software updates, and conducting hardware and software inventories. The tool is crucial for endpoint and configuration management, ensuring compliance, and automating processes like patching and vulnerability management. Industries such as finance, healthcare, and education rely on Microsoft Configuration Manager to keep systems secure and operational, adapting it to address their specific needs and challenges in maintaining diversified IT environments.
Red Hat Ansible Automation Platform streamlines IT operations with features like a simplified GUI and extensive module support. Its agentless architecture and YAML ease make it an adaptable choice for managing diverse infrastructures efficiently.
Red Hat Ansible Automation Platform offers a robust automation framework that supports multiple environments and integrates well with various applications. Its agentless Python-based architecture facilitates efficient server management and rapid update deployment. Users benefit from centralized management through Ansible Tower, role-based access control, and dynamic inventory. However, improvement areas include documentation, API integration, network support, and UI scaling. Enhanced community contributions could address module availability and compatibility gaps.
What are the most important features of Red Hat Ansible Automation Platform?In industries like finance, healthcare, and technology, Red Hat Ansible Automation Platform is used for network management, security compliance, and configuration tasks. Organizations utilize its capabilities for cloud and on-premises deployment, infrastructure provisioning, and workflow orchestration. Many integrate it with tools such as Puppet or Terraform to enhance CI/CD processes, benefiting from its agentless design in adapting to cloud environments.