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Jitterbit Harmony vs SAP Cloud Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Jitterbit Harmony improves data integration efficiency, reduces costs, automates tasks, requires less training, and enhances performance, providing high ROI.
Sentiment score
6.8
SAP Cloud Platform provides positive ROI, especially for large enterprises, with significant cost savings and improved business processes.
Top management buy-in is crucial, and conducting an ROI analysis is essential before adoption to ensure the investment aligns with value.
In the last three to four years, whatever we have invested, we have received two to three times back from our investment.
Orders are managed online, integrated with S/4HANA, reducing chances of fraud or communication errors in processes like purchase orders and sales.
 

Customer Service

Sentiment score
8.8
Customers commend Jitterbit Harmony support for its responsive, efficient service, detailed guidance, knowledgeable staff, and extensive resources.
Sentiment score
6.4
SAP Cloud Platform's customer service is effective but occasionally slow, with challenges in time zones and ticket response times.
I rate the technical support as ten out of ten because there is often a need for continuous technical support.
The availability of knowledgeable support to the implementation partners and the customers could be better.
Regarding support, whenever we are creating a ticket for any problem, we want the solution immediately at the earliest.
 

Scalability Issues

Sentiment score
7.8
Users find Jitterbit Harmony reliable and efficient, with smooth implementation and consistent performance for expanding data integration needs.
Sentiment score
7.3
SAP Cloud Platform is scalable, supporting diverse business needs, though implementation challenges exist; larger organizations find it suitable.
SAP Cloud Platform is most suitable for various business needs, allowing easy expansion.
On a scale of one to ten, I'd rate its scalability at nine and a half to ten.
 

Stability Issues

Sentiment score
6.3
Users praise Jitterbit Harmony for its stability, reliability, ability to handle large data, and strong support, boosting user confidence.
Sentiment score
7.9
SAP Cloud Platform is stable and reliable, with frequent updates and minimal issues, though external factors can affect performance.
Earlier, we had individual applications, but now everything is migrated to SAP, and it's all on a single platform, making it easier for management to make timely decisions.
If the databases are accurately managed, the solutions and processes are performed quickly and efficiently.
SAP Cloud Platform is pretty stable, although there are occasional rare glitches.
 

Room For Improvement

Users find Jitterbit Harmony needing faster processing, improved support, better integration, stability, clearer documentation, competitive pricing, simpler setup, and regular updates.
SAP Cloud Platform needs enhancements in flexibility, integration, usability, security, pricing, performance, support, documentation, and licensing structure.
In 2024, we will have migrated to S/4HANA through RISE with SAP.
Allowing more third-party applications to be integrated into the cloud platform would make it easier for customers to adopt SAP Cloud Platform.
SAP Cloud Platform should improve on integrating third-party applications with S/4HANA.
 

Setup Cost

Jitterbit Harmony provides flexible and cost-effective pricing for different integration needs, requiring direct consultation for customized quotes.
SAP Cloud Platform's pricing is generally higher, with complex cost structures that can be expensive for smaller companies.
Whatever we want to purchase, it is in lakhs of rupees or crores only.
The cost for SAP Cloud Platform is high as the server is expensive.
SAP is competitive compared to other enterprise solutions like Oracle, though not necessarily cheap.
 

Valuable Features

Users praise Jitterbit Harmony's intuitive interface, powerful integration, seamless connectivity, drag-and-drop function, real-time sync, and pre-built connectors.
SAP Cloud Platform offers security, scalability, seamless integration, and automation, enhancing deployment speed, flexibility, and compliance.
The main benefits of the SAP Cloud Platform for us are that earlier we had the primary data center at our place, but now we have shifted to the cloud.
The most proficient feature of SAP Cloud Platform is integration for data services linked with Fiori apps.
It converts CapEx into OPEX due to its SaaS model.
 

Categories and Ranking

Jitterbit Harmony
Ranking in Integration Platform as a Service (iPaaS)
16th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
13
Ranking in other categories
Data Integration (50th), Workload Automation (37th), Cloud Data Integration (24th)
SAP Cloud Platform
Ranking in Integration Platform as a Service (iPaaS)
3rd
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
47
Ranking in other categories
PaaS Clouds (6th)
 

Mindshare comparison

As of September 2025, in the Integration Platform as a Service (iPaaS) category, the mindshare of Jitterbit Harmony is 2.0%, up from 1.7% compared to the previous year. The mindshare of SAP Cloud Platform is 6.5%, down from 10.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Integration Platform as a Service (iPaaS) Market Share Distribution
ProductMarket Share (%)
SAP Cloud Platform6.5%
Jitterbit Harmony2.0%
Other91.5%
Integration Platform as a Service (iPaaS)
 

Featured Reviews

Mohamed Abd Kader - PeerSpot reviewer
An easy-to-setup solution with good stability
We use Jitterbit to connect cloud solutions with our on-premises ERP system We connect cloud solutions to our on-premise ERP system easily using Jitterbit. It is its most valuable feature.  The solution's API management capabilities need improvement. We have been using the solution for almost…
PinakiGhosh - PeerSpot reviewer
The implementation cycle has been reduced significantly but has room for integration enhancements
Our existing customers who are on ECC are on-premises. They are migrating to SAP Cloud Platform, specifically on S4HANA.  One of our clients was on SAP ECC on-premises, and they are moving to the cloud on S4HANA on the public cloud system.  We are supporting about 15 customers, mostly small to…
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
15%
Comms Service Provider
8%
Transportation Company
6%
Manufacturing Company
15%
Computer Software Company
9%
Financial Services Firm
7%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise1
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise7
Large Enterprise25
 

Questions from the Community

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Which is better - SAP Cloud Platform or Microsoft Azure?
One of the best features of SAP Cloud Platform is that it is web-based and you can log in from anywhere in the world. SAP Cloud Platform is suitable for companies of any size; it works well with bo...
How is SAP Cloud Platform different than Amazon AWS?
How is SAP Cloud Platform different than Amazon AWS? Amazon AWS offers options both in terms of upgrading and expanding capabilities as well as acquiring greater storage space. These upgrades can ...
What do you like most about SAP Cloud Platform?
The product improved our company's business operations since we got value out of it.
 

Also Known As

Jitterbit, Jitterbit Harmony
SAP HANA Cloud Platform
 

Overview

 

Sample Customers

LA Metro, Mophie, Club Auto, University of Miami, Exostar, Dialog Direct, Avero, Greenpoint Technologies, Berklee Online, Odyssey, KeyedIn Solutions, Swish Maintenance, SPP Pumps Limited, Talent Plus, Ricoh Canada, Televerde, Reed Construction Data, Sika US, Sunkist Growers
Siemens, Shell & Volkswagen, Still, EarlySense, Roche, National Football League, Heidelberg University Hospital, In Mind Computing, The Timken Company, OPAL, EnterpriseJungle, Groupe Danone, Accenture, T-Systems, Sailing Team Germany, Sloan Valve
Find out what your peers are saying about Jitterbit Harmony vs. SAP Cloud Platform and other solutions. Updated: July 2025.
867,370 professionals have used our research since 2012.