

Find out what your peers are saying about Atlassian, Microsoft, OpenText and others in Application Lifecycle Management (ALM) Suites.
A return on investment has been seen with Jira, as a lot of time has been saved in arranging tasks, converting software features into epics, tasks, and milestones, making it easy to track progress and plan future roadmaps.
It's always hard to measure ROI precisely, but overall, the development time usually pays off within a year through efficiency gains.
The ROI is huge; our company saved over 3.8 million in one year alone based on developments that year in QuickBase that saved time for many teams.
I have seen a return on investment, as I have seen a reduction in duplication of information and workflows, and unification of siloed systems.
I have seen a return on investment with QuickBase, with both time saved and an increase in productivity.
Jira's customer support is one of the best I have ever dealt with because they respond quickly.
They usually reach out within one to two business days and give specific answers.
I did not face any issues with stability or upgrades.
Technical support is really good, and I would rate it a nine out of ten.
The customer support of QuickBase is very proactive and responsive 24/7.
Scalability for Jira is great, and it handles growth easily from 100 to thousands.
Quick Base has high potential to scale.
We are able to save time, especially because of the automation of tasks that are time-wasting or time-consuming and very tiresome.
QuickBase's scalability is impressive; it is easily scalable from a few users to a few hundred or a few thousand users.
In my experience, Jira is stable, with around 99% uptime.
Focus more on improving API integration and automation tools, not just the design.
One feature that could improve Jira is the integration of AI capabilities, such as organizing Jira tasks autonomously with minimum human intervention and executing aggregations and clustering of these tasks.
A simpler user experience for new users is necessary.
It can be difficult to navigate, and ideally, it should be simplified to facilitate use by anyone, not just certified individuals.
QuickBase can be improved, as some high-level integration can be tricky to develop without advanced understanding of the APIs and other functions.
The cost can be a bit prohibitive, especially for small organizations to be able to use this tool.
Even if only five people from your team use a financial plugin, you still pay for all 100 seats.
Pricing could be cheaper.
My experience with pricing, setup cost, and licensing is that the price is a bit expensive, especially when comparing QuickBase with its competitors.
You can build your own workflows and make it work exactly the way your team needs and integrate it with almost every third-party software.
Agile boards give instant visibility into what is in progress, blocked, or completed. It provides clear status and ownership, which helps the team stay aligned without constant follow-ups.
Jira has helped not only our organization but many organizations to be very focused and understand what needs to be done and to prioritize things effectively.
The dashboards and workflow management help my team significantly, as they have a drag-and-drop interface and prebuilt templates, which play a pivotal role in creating custom applications.
The ROI is huge; our company saved over 3.8 million in one year alone based on developments that year in QuickBase that saved time for many teams.
QuickBase has allowed me to expand my workflows and tools to other markets to help compliance and to help other less sophisticated business users be able to do standardized and repeatable processes with much less error.
| Product | Mindshare (%) |
|---|---|
| Jira | 12.3% |
| Microsoft Azure DevOps | 10.3% |
| Codebeamer | 7.0% |
| Other | 70.4% |
| Product | Mindshare (%) |
|---|---|
| QuickBase | 2.2% |
| Microsoft Power Apps | 9.0% |
| ServiceNow | 6.2% |
| Other | 82.6% |


| Company Size | Count |
|---|---|
| Small Business | 107 |
| Midsize Enterprise | 56 |
| Large Enterprise | 150 |
| Company Size | Count |
|---|---|
| Small Business | 40 |
| Midsize Enterprise | 14 |
| Large Enterprise | 28 |
Jira is a powerful cloud- and subscription-based application lifecycle and issue management solution. It is designed to aid users both in project management and in resolving any issues that arise at any point in the software development process. It is especially concerned with easing the ability of developers to collaborate.
Jira Benefits
Some of the ways that organizations can benefit by choosing to deploy Jira include:
Jira Features
Real-time notification feature. Users can set Jira so that it offers them notifications that contain critical information in real time. It can send users email notifications when pressing issues have been updated. They can also set it to notify them about tasks that may be due, or other similar events.
Reviews from Real Users
Jira is a powerful solution that stands out when compared to many of its competitors. Two major advantages it offers are its workflow engine and its highly customizable dashboard.
Bharath R., the tool implementation and project management lead at a financial services firm, writes, “I feel the strongest feature of Jira is its workflow engine. It empowers us to automate our workflows within our organization. It's the one characteristic of Jira which I think can help any organization, be it in any domain.”
Uday J., a staff engineer at a computer company, says, “Another thing that I like a lot about Jira is that in the dashboard, you can plug the modules that you want. You can enable certain sections. For example, you can show trend history, open Jira tickets, etc. Some of the managers have created a dashboard for each engineer.”
Trusted by more than half of the Fortune 100, QuickBase is a low-code platform for building, customizing, and integrating custom business applications. With more than 6,000 customers and 500,000 active users, QuickBase is the technology of choice for organizations that want to empower business users to solve their own challenges while maintaining the governance and security of an enterprise-quality app development system.
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