

OpenText Operations Orchestration and Jiffy.ai Automate are competitors in the automation software field. Jiffy.ai Automate leads with a diverse array of features, yet OpenText Operations Orchestration offers more favorable pricing and support.
Features: OpenText Operations Orchestration integrates and automates IT operations with extensive process automation capabilities. Its drag-and-drop GUI model simplifies flow creation. Meanwhile, Jiffy.ai Automate supports AI-driven automation across various business processes and includes advanced OCR capabilities, offering powerful workflow automation and integration with third-party applications.
Room for Improvement: OpenText Operations Orchestration could enhance its business process automation to compete with broader AI-driven solutions. Its scalability in non-IT domains and user experience also requires attention. Jiffy.ai Automate can improve by reducing initial setup costs, enhancing IT process management capabilities, and streamlining user interface complexity for non-technical users.
Ease of Deployment and Customer Service: OpenText Operations Orchestration has a structured deployment model, backed by a reliable customer service team, making it suitable for IT-centric enterprises. Jiffy.ai Automate provides flexible deployment options and responsive support, beneficial for organizations needing adaptable enterprise-wide solutions.
Pricing and ROI: OpenText Operations Orchestration is known for cost-effective implementations in IT environments, potentially delivering high ROI. Jiffy.ai Automate, while having a higher initial cost, promises significant ROI through its extensive feature set, advantageous for businesses looking to automate complex processes.
| Product | Market Share (%) |
|---|---|
| OpenText Operations Orchestration | 0.5% |
| Jiffy.ai Automate | 0.8% |
| Other | 98.7% |

| Company Size | Count |
|---|---|
| Small Business | 2 |
| Midsize Enterprise | 1 |
| Large Enterprise | 5 |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 2 |
| Large Enterprise | 20 |
OpenText Operations Orchestration (OO) automates, integrates, and orchestrates any IT process, on cloud or off. Automate using low-code/no-code workflow authoring options. Integrate with an API rich, extensible platform. Centrally orchestrate powerful, scalable workflows.
With OO you can automate and orchestrate infrastructure automation and IT processes from service fulfillment to incident remediation, cloud service delivery, and disaster recovery.
Operations Orchestration offers the tools needed to provide enterprise wide orchestration capabilities:
Operations Orchestration offers the following components:
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