


NICE Robotic Automation and Jiffy.ai Automate are competitors in the robotic process automation market. Jiffy.ai Automate has an edge with modern features users find appealing, despite higher pricing.
Features: NICE Robotic Automation is renowned for robust scalability, ideal for large enterprises with a strong focus on reliable rule-based operations. It allows seamless data exchange between robotic agents and provides effective desktop automation with high graphical interaction. Jiffy.ai Automate excels with flexible AI-driven solutions, offering adaptive automation and insightful analytics. Its standout features include powerful workflow engines, user-friendly interfaces, and efficient task handling through an app-based approach, enhancing the overall automation capabilities.
Room for Improvement: NICE Robotic Automation could enhance ease of use by incorporating built-in features to reduce reliance on programming expertise and improve user accessibility for non-programmers. Better integration with third-party applications could also enhance its market competitiveness. Jiffy.ai Automate might benefit from refining its deployment process to ensure even faster implementation and smoother integration with legacy systems. Enhancing user training resources to support broader adoption of its complex features can also add value.
Ease of Deployment and Customer Service: NICE Robotic Automation typically requires more structured deployment, entailing initial configurations that may be cumbersome. However, it offers comprehensive support highly appreciated by users. Jiffy.ai Automate has a smoother deployment process aided by AI setups, facilitating expedited implementation. Its rapid deployment and flexible customer-oriented adaptations are preferred for quicker onboarding.
Pricing and ROI: NICE Robotic Automation involves higher setup costs, promising sustained ROI due to reliable system performance. It remains cost-effective over time through robust operational consistency. Jiffy.ai Automate, while demanding greater upfront investment, offers faster ROI attributed to its cutting-edge features that significantly enhance process efficiency. Users find the investment worthwhile for its advanced automation capabilities.
Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money.
It has reduced our expenditures in terms of purchasing more products and employing more technicians.
On a scale from one to ten, I would rate the ROI as nine.
They don't always understand the processes I'm trying to implement.
They handle customers like me to get to the exact issue, detailing where that issue originates from a technical point of view, the resolution, and the summary they provided.
I would rate the technical support as a nine out of ten because it is quite fast and courteous.
The scalability of Automate also scores a ten out of ten.
I can deploy it on multiple infrastructures such as cloud, on-premises, or in a hybrid model.
It is easy to increase one bot or one studio without needing to buy another orchestrator, which can be quite expensive.
The stability of the solution is a ten out of ten.
For stability on a scale from one to ten, I would give it a solid nine.
It has very robust features, and it is not prone to instability.
This is a significant concern, especially with critical workloads where visibility into errors is essential.
My major recommendation would be for easier upgrade paths between major versions.
When new employees join our company, we created automation so they receive AWS credentials and all their AWS access and cloud access.
Competitors are often more expensive than Automate.
It offered what we wanted at a good, competitive price.
It does a lot but also costs a lot.
Automate's non-reliance on additional orchestrators makes it quite cost-effective.
In my opinion, the best feature Automate offers is the scheduling.
Automate's compatibility with existing IT infrastructure has impacted our business operations positively by providing smooth integration with other software that we use, such as Gmail, Jira, and Microsoft 365 apps, which gives us a unified platform instead of having to keep switching from one software to another, saving a lot of time and streamlining the whole workflows.
| Product | Market Share (%) |
|---|---|
| Fortra's Automate | 2.7% |
| NICE Robotic Automation | 1.0% |
| Jiffy.ai Automate | 0.8% |
| Other | 95.5% |


| Company Size | Count |
|---|---|
| Small Business | 25 |
| Midsize Enterprise | 10 |
| Large Enterprise | 9 |
| Company Size | Count |
|---|---|
| Small Business | 2 |
| Midsize Enterprise | 1 |
| Large Enterprise | 5 |
| Company Size | Count |
|---|---|
| Small Business | 1 |
| Midsize Enterprise | 2 |
| Large Enterprise | 4 |
Fortra's Automate offers a user-friendly platform for task automation, featuring a drag-and-drop interface that aids in scheduling, file management, and integrating with services like Azure and AWS.
Fortra's Automate provides substantial ease in automating complex tasks through its intuitive design. It offers seamless integration capabilities, especially with Azure and AWS, and comes equipped with strong error handling. Cost-effective and requiring minimal coding, it supports a broad range of industries by effectively automating tasks such as HR operations, invoice management, and data processing across servers.
What features stand out in Fortra's Automate?
What benefits should users consider in reviews?
In industries such as healthcare and transportation, Fortra's Automate facilitates the automation of client management, HR operations, and data processing, boosting efficiency. Banks utilize it for managing extensive invoice workflows, while distribution sectors rely on its capabilities for insurance checks and system support. Its applicability across servers makes it a valuable tool for any sector seeking to reduce manual workload and improve task accuracy.
NICE Robotic Automation is allowing organizations to reinvent customer service in the back office and the contact center. Automation offers an immediate reduction of administrative costs for a quick return on your investment. With robots able to perform tasks four to five times faster than a human, NICE Robotic Automation enables quicker turnaround times for customer requests and improved service-level agreements (SLAs). Routine processes are completed flawlessly every time, reducing the need to allocate time for making corrections. NICE Robotic Automation is highly scalable, so a center's processing power can increase when demand does.
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