Jamf Connect vs Reltio Cloud comparison

Why PeerSpot?

JAMF and Reltio are both solutions in the AI Customer Experience Personalization category. JAMF is ranked #14 with an average rating of 8.7, while Reltio is ranked #20 with an average rating of 7.8. JAMF holds a 0.8% mindshare in ACEP, compared to Reltio’s 0.7% mindshare. Additionally, 100% of JAMF users are willing to recommend the solution, compared to 100% of Reltio users who would recommend it.

Jamf Connect

Read 18 Jamf Connect reviews

2,959 Views
829 Comparison Views

100% willing to recommend

Reltio Cloud

Read 16 Reltio Cloud reviews

4,855 Views
631 Comparison Views

100% willing to recommend

Jamf Connect

Reltio Cloud

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Jamf Connect and Reltio Cloud based on real PeerSpot user reviews.

Find out in this report how the two AI Customer Experience Personalization solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Jamf Connect vs. Reltio Cloud Report (Updated: September 2026).

Buyer's Guide

Jamf Connect vs. Reltio Cloud

September 2026

Download the complete report

Helped 915,341 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Jamf Connect

Ranking in AI Customer Experience Personalization

14th

Average Rating

9.0

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

ZTNA as a Service (12th)

Reltio Cloud

Ranking in AI Customer Experience Personalization

20th

Average Rating

8.2

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

Cloud Master Data Management (MDM) (4th), AI Data Analysis (14th)

Mindshare comparison

As of October 2026, in the AI Customer Experience Personalization category, the mindshare of Jamf Connect is 0.8%. The mindshare of Reltio Cloud is 0.7%. It is calculated based on PeerSpot user engagement data.

AI Customer Experience Personalization Mindshare Distribution
Product	Mindshare (%)
Jamf Connect	0.8%
Reltio Cloud	0.7%
Other	98.5%

AI Customer Experience Personalization

Featured Reviews

Robert Ojok

Systems Engineer Iii Apple Devices (Jamf Engineering) at a retailer with 10,001+ employees

Unified sign-on has simplified password management and now secures our mobile workforce

The ability to have a single password for the local device and the same password for the IDP is part of our security requirements. Jamf Connect integrates with multi-factor authentication from any IDP and facilitates initial device enrollment. It ensures that when a new user sets up the device, they sign in with their IDP username and password, which then creates the profile on the device. Furthermore, Jamf Connect is now integrated into Jamf Self Service Plus, providing a single dashboard for user password management and allowing users to sync and change their passwords. Additionally, Jamf Connect enhances security by offering two-factor authentication and permitting users to manage or seek help through support features directly within the app.

Read full review

reviewer2826747

Data Domain Lead at a government with 10,001+ employees

Unified data has created trusted golden records but complex AI matching still needs clearer control

Reltio Cloud has greatly enhanced our data management, and I acknowledge there are areas where our team continues to face challenges. Specifically, the AI-based matching feature operates like a black box, making it difficult to understand why certain records are matched or not matched accurately. If there could be better visual debugging and clarity regarding why records are matched, it would significantly aid our decision-making process. The technical configuration, particularly regarding data models and rule matching, can be overly complex for business users, hence a more user-friendly approach, with simplified guidelines, would be incredibly beneficial. Additionally, data stewardship can present complexities, and clearer actions can facilitate addressing these challenges. Performance issues can arise with larger data models and numerous data sources impacting system use, hence enhancements in optimization and ready-to-use features for complex configurations are essential. Pricing can also be convoluted; therefore, a clearer cost model would aid users in comprehending the structure. While data lineage has its merits, it is complex to interpret; thus, improved visualization would greatly benefit users. Ultimately, technical complexity emerges as the primary challenge we face, revealing opportunities for improvement.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's a good and stable tool, so you should use it if you have a need."

"For those kinds of users, it is an awesome solution because it syncs their password across the devices they are using, which was not the case previously."

"It has definitely reduced the IT support burden, as 31% of Mac tickets are password-related, costing an average of 70 or 80 dollars for just one ticket, and that has been drastically reduced with the automation of these tasks through Jamf Connect."

"Jamf Connect is an identity provider, and once you log in, you will have all the device's access."

"Jamf Connect is very simple for us to use, and it is oriented towards productivity."

"Jamf Connect allowed us to fully customize everything, offering a branded way to change passwords and manage integration with Entra instead of LDAP."

"The tool supports different types of authentication. It also integrates seamlessly if you are using other Jamf products."

"The most valuable feature is ease of access. It's convenient to do things like resetting passwords. Previously, users were bound to their domain. We had to bind the user to the domain and log them in through the AD. Now, using Jamf Connect, we don't face any of these challenges. Resetting passwords is hassle-free so we can regularly rotate passwords according to best practices."

More Jamf Connect pros

"The most valuable feature of Reltio Cloud is the customization we can make in its functionality."

"Its user interface is different from that of other MDM solutions like Informatica"

"It is very easy to learn. The"

"We can store the data and enrich it from multiple sources."

"The matching feature of Reltio Cloud is highly effective compared to many other tools available. Additionally, it is almost ready to use out-of-the-box, reducing the implementation time."

"The cloud feature is very beneficial, and the scalability performance feature is excellent."

"Reltio Cloud has introduced a single source of truth, a solution to issues caused by teams sharing data via email and losing track of the latest updates, and as a result, up to 97-78% of operations now have a clearer view, allowing us to focus more on enhancing our operations rather than rectifying data discrepancies, thus productivity has surged, leading to significant cost reductions, with my estimate being over a million dollars in savings within the last few months, enabling faster decision-making and real-time data access without the need for manual compilation."

"There are default limitations and considerations. For instance, Reltio can store a maximum of 200 values for a single attribute. If your data exceeds this limit, you can request Reltio support to increase the limit. However, be aware that increasing this limit may impact performance, potentially slowing down data loading times."

More Reltio Cloud pros

Cons

"When a Mac is joined to Azure, the generic Pro console in the MDM should accurately display the Mac as joined to Azure in the inventory section. Currently, it shows "no domain account found," which can be misleading."

"The solution’s technical support is bad and should be improved."

"Jamf Connect is beginning to implement Multi-Factor Authentication for offline authentication, but the setup documentation is insufficient."

"Jamf's support could be improved."

"The logs are an area with a shortcoming."

"The main use case for Jamf Connect was to synchronize local accounts with the identity provider, like Entra. However, due to some limitations with the enrollment sequence and user limitations, we decided to discontinue using it."

"I see a potential area of improvement for Jamf Connect from the commercial side, not from the technical side, because technically we do not have any issues."

"User training has room for improvement. This improvement would benefit from more documentation, and I would appreciate seeing more automation pieces as well."

More Jamf Connect cons

"The customer support is adequate, but not exceptional."

"There are many issues. For example, sometimes, errors related to tokenization occur while creating a match rule."

"We need manual data modeling and configuration to tailor the platform to our requirements."

"The download process can be quite slow"

"AI features should be introduced in Reltio more."

"Sometimes, the service goes down for maintenance or when we run a lot of jobs so things get pushed to the queue and results don't get delivered on time."

"The deployment is difficult."

"Reltio Cloud could be improved in two specific areas. Firstly, the API capability needs to be enhanced, as when utilizing the REST API and posting a significant amount of data, there are multiple rejections from the MDM side. This can be due to the MDM server not responding or being unable to process the request. Therefore, I suggest that the API capacity should be increased to handle larger amounts of data. Additionally, I have noticed that the response time from the servers can take up to a minute or a few seconds, which can be improved for a faster response time."

More Reltio Cloud cons

Pricing and Cost Advice

"The pricing is definitely on the higher side."

"We pay 2 dollars per device monthly. For the plus version, you have to pay 4 dollars per month. I think the product will give discounts based on the number of users and devices."

"I rate the cost as three out of ten, with ten being the highest."

"The pricing model could be improved, especially considering the availability of alternative MDM solutions like Kandji, which offers similar features for free or at a lower cost."

"Jamf Connect has a yearly licensing cost, which is expensive."

"The pricing is good."

"It's relatively inexpensive."

"The solution's price is reasonable."

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Construction Company

10%

Comms Service Provider

Outsourcing Company

Manufacturing Company

12%

Financial Services Firm

11%

Outsourcing Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	3
Large Enterprise	12

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	2
Large Enterprise	13

Questions from the Community

What is your experience regarding pricing and costs for Jamf Connect?

We purchased Jamf Connect directly from Jamf.

See all answers

What needs improvement with Jamf Connect?

Jamf Connect is pretty good software and well developed. I just wish it would also be available for Windows, but I am not sure if it is there or not.

See all answers

What is your primary use case for Jamf Connect?

Jamf Connect is used for logging in from the Mac to our Okta, or connecting to my organization network, which helps Mac connect with the office network without any VPN. Whenever we log in to our Ma...

See all answers

What needs improvement with Reltio Cloud?

In future updates of Reltio Cloud, I would like to see features such as AI for match and merge, which can create predefined AI address doctors and match and merge for customer data, easily integrat...

See all answers

What is your primary use case for Reltio Cloud?

I use Reltio Cloud for customer data management, specifically for C-MDM purposes.

See all answers

What advice do you have for others considering Reltio Cloud?

Reltio Cloud was not purchased through AWS Marketplace or directly from the vendor. It was already available in my company at that time, so I used the system to showcase its capabilities. What coul...

See all answers

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Product Reports

Buyer's Guide

Jamf Connect

September 2026

Download Jamf Connect product report

Buyer's Guide

Reltio Cloud

September 2026

Download Reltio Cloud product report

Also Known As

Wandera, Wandera Private Access

No data available

Overview

Jamf Connect simplifies deployment and user authentication by integrating seamlessly with Azure AD and Active Directory, providing centralized identity management and minimizing password-related issues.

Leveraging its capabilities such as single sign-on, multi-factor authentication, and password synchronization, Jamf Connect enhances security and user management efficiency. Users can easily manage accounts across multiple devices and IDP providers like Okta, benefiting from an intuitive interface that aids in password recovery and account provisioning. Comprehensive documentation supports streamlined usage. However, improvements are needed in licensing, setup process, pricing competitiveness, particularly in India, and documentation for offline MFA. Post-restart login issues and technical support challenges are noted.

What are the most important features of Jamf Connect?

Seamless Integration: Connects with Azure AD and Active Directory.
Single Sign-On: Simplifies user authentication.
Multi-Factor Authentication: Enhances security across devices.
Password Synchronization: Syncs passwords between identity providers and local devices.
Support for Multiple IDP Providers: Works with providers like Okta.
Intuitive Interface: Facilitates easy password recovery and account provisioning.

What benefits and ROI should users expect?

Increased Efficiency: Reduces manual processes and boosts productivity.
Improved Security: Enhanced security features minimize risks.
Streamlined IT Support: Reduced IT support tickets due to simplified management.
Centralized Identity Management: Simplifies user management and integration.

Organizations in different sectors use Jamf Connect to synchronize user passwords between local devices and identity providers like Azure, streamlining password management and account integration. By supporting single sign-on and multifactor authentication, it optimizes Mac authentication and enhances cloud-based connections, leading to fewer IT support tickets and increased productivity.

JAMF

Reltio Cloud excels in Master Data Management (MDM), offering real-time data synchronization and a unified data view across diverse sources. Praised for its scalable architecture and user-friendly interface, it enhances operational efficiency and compliance management, making it ideal for handling large volumes of data and improving organizational productivity.

Reltio

Sample Customers

Mastercard, Deloitte, PayPal, Toshiba, BNP Paribas, EY, Otis, Rollins, Eurostar, Frontier, Sealy, Rolex, VITAS Healthcare

iMiDiA, Slalom, MeritDirect, Cognizant

Buyer's Guide

Jamf Connect vs. Reltio Cloud

September 2026

Free Report: Jamf Connect vs. Reltio Cloud

Find out what your peers are saying about Jamf Connect vs. Reltio Cloud and other solutions. Updated: September 2026.

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