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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Ivanti Autonomous Endpoint Management positively impacts organizations by automating patch management and reducing manual endpoint management efforts.
It provides effective security features, such as AI-powered automation and self-healing, which enhance efficiency.
Faster patch deployment and quick identification of non-compliant devices reduce time spent on manual administration.
The platform enables mass updates for hundreds of thousands of devices simultaneously, optimizing IT and security operations.
Organizations benefit from excellent technical support and customer service that ensure smooth implementation and maintenance.

CONS

Many users find the dashboard complex and challenging to navigate, especially for first-time users and small-scale organizations.
Ticket resolution workflow demands duplicate documentation, adding unnecessary time to process tickets.
Serial numbers often lack in network device scans, causing delays since they are required as mandatory fields by customers.
New version releases frequently contain basic issues due to flawed testing procedures or inadequate test teams.
Customer support is often criticized for being poor and not regionally available, causing difficulties due to time differences.
 

Ivanti Autonomous Endpoint Management Pros review quotes

reviewer2882148 - PeerSpot reviewer
Director at a tech vendor with 501-1,000 employees
Jul 29, 2026
We manage over 1,000 new devices per year, saving more than 1,500 hours of manual IT work annually.
reviewer2879604 - PeerSpot reviewer
Lead Consultant at a outsourcing company with 1,001-5,000 employees
Jul 25, 2026
By moving to Intune, they were able to save the complete cost for Ivanti Neurons for UEM and put it towards something they were already paying for, and additionally they improved enrollment deployment time significantly and now can deploy laptops in an hour and even give the task to end users.
EB
Analista Tecnologia at ISH Tecnologia
Aug 11, 2026
A positive impact of using Ivanti Autonomous Endpoint Management on my organization is the ability to perform mass updates in the environment, as today we are able to update hundreds of thousands of computers at once.
Learn what your peers think about Ivanti Autonomous Endpoint Management. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
913,422 professionals have used our research since 2012.
reviewer2885868 - PeerSpot reviewer
Principal Consultant at a tech vendor with 10,001+ employees
Aug 7, 2026
Ivanti Autonomous Endpoint Management is a great tool for managing our team and company assets.
DN
Associate Consultant at State Street
Aug 16, 2026
The advice I would give to others looking into using Ivanti Autonomous Endpoint Management is that it is a vast and very trustworthy application with vast features that you can use for entire endpoint management along with patching and app controls.
Cory Sheldon - PeerSpot reviewer
Systems Manager at a comms service provider with 51-200 employees
Sep 15, 2026
Ivanti Autonomous Endpoint Management has positively impacted my organization primarily through the ability to report on patch compliance.
Xt Xt - PeerSpot reviewer
Analista Senior de Sistemas at a insurance company with 1,001-5,000 employees
Aug 18, 2026
Ivanti Autonomous Endpoint Management has positively impacted my organization by being highly effective because now everything is mapped out and managed.
reviewer2900274 - PeerSpot reviewer
Senior Engineer at a manufacturing company with 10,001+ employees
Sep 18, 2026
Thanks to Ivanti Autonomous Endpoint Management capabilities, we automatically monitor and remediate, perform risk-based prioritization and automation, and configure automated fixes.
Manik Kukkar - PeerSpot reviewer
IT End User Computing Analyst at a outsourcing company with 501-1,000 employees
Sep 17, 2026
From the reporting we receive, we perform patching updates every week with no tickets or complaints from users saying they dislike it or their computers were abruptly restarted.
reviewer2900106 - PeerSpot reviewer
Integration Engineer at a retailer with 5,001-10,000 employees
Sep 17, 2026
The security issue we had a few months ago really shows how Ivanti Autonomous Endpoint Management improved things for us; it saved hours and hours of work and hours of research, and we were able to comply with some of the things that the security company was asking us to do within hours, which I believe would have taken us days, maybe even weeks, depending on where the devices were.
 

Ivanti Autonomous Endpoint Management Cons review quotes

reviewer2882148 - PeerSpot reviewer
Director at a tech vendor with 501-1,000 employees
Jul 29, 2026
We have had problems with integration with some third-party tools requiring additional configuration and testing.
reviewer2879604 - PeerSpot reviewer
Lead Consultant at a outsourcing company with 1,001-5,000 employees
Jul 25, 2026
From my perspective of having just moved away from the product, I would probably give it a six.
EB
Analista Tecnologia at ISH Tecnologia
Aug 11, 2026
Customer support is really poor.
Learn what your peers think about Ivanti Autonomous Endpoint Management. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
913,422 professionals have used our research since 2012.
reviewer2885868 - PeerSpot reviewer
Principal Consultant at a tech vendor with 10,001+ employees
Aug 7, 2026
Sometimes there is a lag with the environment, and we need to refresh before using it.
DN
Associate Consultant at State Street
Aug 16, 2026
An improvement Ivanti Autonomous Endpoint Management needs is a dashboard that shows which devices are not in sync or a proper dashboard that displays all telemetries related to machines with high CPU, RAM, missing patches, or those needing attention, or a health check.
Cory Sheldon - PeerSpot reviewer
Systems Manager at a comms service provider with 51-200 employees
Sep 15, 2026
Regarding Ivanti Autonomous Endpoint Management agent in general, it can seem somewhat laggy.
Xt Xt - PeerSpot reviewer
Analista Senior de Sistemas at a insurance company with 1,001-5,000 employees
Aug 18, 2026
Ivanti Autonomous Endpoint Management can be improved by allowing me to drive optimization, proactive monitoring, and automatic information, which lets Ivanti detect and resolve endpoint issues faster with less manual intervention.
reviewer2900274 - PeerSpot reviewer
Senior Engineer at a manufacturing company with 10,001+ employees
Sep 18, 2026
To improve Ivanti Autonomous Endpoint Management, I believe we should focus on automating recurring problems, improving detection, and measuring results.
Manik Kukkar - PeerSpot reviewer
IT End User Computing Analyst at a outsourcing company with 501-1,000 employees
Sep 17, 2026
Customer support for Ivanti Neurons is good. I would not say it is great, but it is certainly good.
reviewer2900106 - PeerSpot reviewer
Integration Engineer at a retailer with 5,001-10,000 employees
Sep 17, 2026
Sometimes I find that the reporting in Ivanti Autonomous Endpoint Management is too detailed, and I would appreciate the ability to customize my reporting a little bit more.