ITRS Geneos vs Sentry comparison

ITRS and Sentry are both solutions in the Application Performance Monitoring (APM) and Observability category. ITRS is ranked #33 with an average rating of 5.0, while Sentry is ranked #11 with an average rating of 9.0. ITRS holds a 1.2% mindshare in APM, compared to Sentry’s 5.8% mindshare. Additionally, 96% of ITRS users are willing to recommend the solution, compared to 100% of Sentry users who would recommend it.

ITRS Geneos

Read 57 ITRS Geneos reviews

4,081 Views
3,102 Comparison Views

96% willing to recommend

Sentry

Read 13 Sentry reviews

9,351 Views
9,070 Comparison Views

100% willing to recommend

ITRS Geneos

Sentry

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Executive SummaryUpdated on Jul 24, 2024

ITRS Geneos and Sentry compete in the monitoring solutions category. Sentry seems to have the upper hand due to its targeted capabilities and cost-effectiveness.

Features: ITRS Geneos is praised for its comprehensive monitoring, alerting capabilities, and robust functionality. Sentry is favored for effective error tracking, performance monitoring, and targeted developer solutions.

Room for Improvement: ITRS Geneos users highlight the need for simpler configuration, better documentation, and improved usability. Sentry users desire improved integration capabilities, more robust support channels, and better customer service response times.

Ease of Deployment and Customer Service: ITRS Geneos is reported to have a more complex deployment process, requiring extensive support, but offers superior customer service once the system is running. Sentry is seen as easier to deploy, although it has feedback suggesting room for improvement in customer service response times.

Pricing and ROI: ITRS Geneos has a higher initial setup cost, but users feel they get good value with a solid ROI due to its robust functionality. Sentry's pricing is more favorable, and users find the ROI excellent due to its cost-effectiveness and error tracking efficiency.

To learn more, read our detailed ITRS Geneos vs. Sentry Report (Updated: September 2025).

Buyer's Guide

ITRS Geneos vs. Sentry

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ITRS Geneos

Ranking in Application Performance Monitoring (APM) and Observability

33rd

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (68th), IT Infrastructure Monitoring (47th)

Sentry

Ranking in Application Performance Monitoring (APM) and Observability

11th

Average Rating

8.4

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Debugging (1st)

Mindshare comparison

As of September 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of ITRS Geneos is 1.2%, down from 1.3% compared to the previous year. The mindshare of Sentry is 5.8%, up from 5.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Market Share Distribution
Product	Market Share (%)
Sentry	5.8%
ITRS Geneos	1.2%
Other	93.0%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

Read full review

Abdullah Baig

Software Dev at AF AB

An easy-to-use solution that has a good dashboard, performs well, and provides flexible pricing

Sentry was easy to learn compared to New Relic and Azure Monitor. I saw some valuable input. It took us the least amount of time to see how Sentry is valuable. It took just a few minutes. Session Replay provides a replay of the recorded errors. It is a good feature. Azure Monitor does not have this feature. The error reporting is straightforward. We can see everything that we need to see. The dashboard seems pretty fine. The product performs well. We can see the user's IP addresses.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down. It is automatically monitoring everything and reduces manual effort."

"The Netprobe is so lightweight compared to the agents that most monitoring tools use. It's really superior to the competition. The agent that is used by almost every competitive tool takes a lot more system resources. It's slower and it requires a greater effort and more compromises in terms of security to install on the monitored servers. With Geneos, because it lives outside the code, it is far easier and far less taxing on the monitored systems."

"It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool where the user can monitor, self-configure, and manage alerts through their console."

"Real-time log monitoring with desktop alerts is valuable as it tells us immediately when there is an issue."

"One of the most valuable features of ITRS Geneos is the active time feature that helps with the trading applications that I support."

"One of the best aspects of Geneos is that it has a broad scope and can cover a lot of use cases. You can write your own scripts to monitor really specific things. And the rules that you can put in place can be quite complex for the alerts."

"Tons of default modules which are available out of the box"

"Custom script toolkits"

More ITRS Geneos pros

"Its initial setup process is relatively straightforward."

"Sentry breaks everything down in real time."

"Sentry is a pretty stable product... Sentry's documentation is pretty straightforward and neat."

"The most valuable feature is the ability to create and assign rules and give access to particular users."

"I would rate the stability of Sentry as eight out of ten."

"Great for capturing application performance metrics and error logs."

"The solution is user-friendly."

"Sentry is more accurate than some other tools such as Datadog because it has more integration with Slack, GitLab, Jira, or other ticketing tools."

More Sentry pros

Cons

"t needs to have better middleware integration for things such as application and Microsft SQL servers."

"It needs to be easier to configure, especially with the JMX plugins."

"Geneos' application monitoring could be improved a lot. Products like AppDynamics and Dynatrace provide the process thread-level monitoring, but Geneos lacks these capabilities."

"Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs."

"Much of the reporting outside of the user interface is very basic and requires much customization to be useful."

"For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version."

"I would also like to see suggested guidelines to accomplish a monitoring task. The issue is that ITRS is so flexible that there is more than one way to complete a task, each with benefits and disadvantages."

"One thing that could be improved in terms of rapid scaling would be more ability to clone aspects of an implementation. It seems like there are opportunities in this area, where we have repetitive tasks to do when it comes to implementing things on new servers or on new gateways. It would be great if there was an easy way to clone something that had already been done."

More ITRS Geneos cons

"The log centralization and analysis could be improved in Sentry."

"I have not worked with Sentry long enough to provide advice for improvements. I need more experience and time."

"The price could be lowered."

"Its debugging feature needs to be faster."

"Lacks user metric tracking and the ability to create more dashboards."

"The settings for an administrator are complex."

"One area where I think Sentry can improve is in the granularity of its alerting system, as it sometimes feels too sensitive or not customizable enough."

"It should be easier to integrate Sentry with other tools, and the end-to-end tracing capabilities could be improved."

More Sentry cons

Pricing and Cost Advice

"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."

"Pricing and licensing is based on the requirements."

"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."

"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."

"I can say it's not that cheap because the licensing is a little bit costly"

"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."

"The pricing seems reasonable. We're happy enough with it."

"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."

More ITRS Geneos pricing and cost advice

"We are currently paying through Cloudera for the Sentry service."

"We can adjust the price a little bit based on our needs."

"Currently, we are in the production phase of our project and we are on free plans to use Sentry. Once we go live we will have to be on a subscription-based plan."

"I am currently using a self-hosted open version."

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Top Industries

By visitors reading reviews

Financial Services Firm

72%

Computer Software Company

University

Construction Company

Computer Software Company

17%

Comms Service Provider

11%

Financial Services Firm

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	12
Large Enterprise	39

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	3
Large Enterprise	3

Questions from the Community

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

See all answers

What is your primary use case for ITRS Geneos?

ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...

See all answers

What do you like most about Sentry?

The product performs well.

See all answers

What is your experience regarding pricing and costs for Sentry?

Sentry is very affordable. We spend less than $200 to $300 a month. Compared to New Relic, it provides the necessary features at a cheaper cost, especially since we moved infrastructure monitoring ...

See all answers

What needs improvement with Sentry?

Right now, Sentry meets our needs and we have not encountered any bottlenecks. However, additional personalization and easier setup for capturing all the different application logs could be an area...

See all answers

Comparisons

Dynatrace vs ITRS Geneos

Compared 22% of the time

Splunk AppDynamics vs ITRS Geneos

Compared 14% of the time

Grafana vs ITRS Geneos

Compared 13% of the time

Datadog vs ITRS Geneos

Compared 8% of the time

Splunk Enterprise Security vs ITRS Geneos

Compared 7% of the time

More ITRS Geneos Competitors

Grafana vs Sentry

Compared 20% of the time

Azure Monitor vs Sentry

Compared 12% of the time

OpenTelemetry vs Sentry

Compared 11% of the time

Elastic Observability vs Sentry

Compared 9% of the time

AWS X-Ray vs Sentry

Compared 8% of the time

More Sentry Competitors

Product Reports

Buyer's Guide

ITRS Geneos

September 2025

Download ITRS Geneos product report

Buyer's Guide

Application Performance Monitoring (APM) and Observability

August 2025

Download Sentry product report

Also Known As

Geneos

No data available

Overview

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

Sentry is a robust error management system known for real-time error tracking and integration with tools like Slack, GitLab, and Jira, benefiting those seeking comprehensive application performance insights.

Sentry offers a seamless platform to monitor errors in both front-end and back-end applications, providing real-time alerts and comprehensive event log context. With its integration capabilities, teams effectively track application metrics and access performance data without direct production access, ensuring enhanced reliability. Sentry's features such as event grouping and code trace logs linked to Git repositories highlight its utility in maintaining application efficiency. Enhanced security and regular updates make it a preferred choice over competitors. Despite some requests for improvements in automation and UI enhancements, Sentry remains invaluable for error management and application performance monitoring.

What are the key features of Sentry?

Integration capabilities: Connects with Slack, GitLab, Jira, AWS Lambda.
Real-time error tracking: Alerts users instantly about errors.
Event grouping: Groups related errors for easier management.
Code trace logs: Provides detailed trace logs linked to Git repositories.
Comprehensive context: Offers a complete view of events and context.

What benefits and ROI can users expect from Sentry?

Enhanced reliability: Provides critical insights for robust application performance.
Accessibility: Easy deployment and quick adaptation make it user-friendly.
Security: Maintains high security standards with timely updates.
Utility in error management: Detects silent failures, aiding ETL processes.
Cost efficiency: Favored over alternatives like New Relic due to comprehensive features.

In industries like technology, Sentry is crucial for monitoring errors in web applications, offering real-time alerts and performance tracking. It is frequently used in ETL processes to detect failures without direct developer access, benefiting teams who manage large-scale applications and databases efficiently.

Sentry

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Dropbox, Airbnb, Stripe, Uber

Buyer's Guide

ITRS Geneos vs. Sentry

September 2025

Free Report: ITRS Geneos vs. Sentry

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