ITRS Geneos vs Sentry comparison

ITRS and Sentry are both solutions in the Application Performance Monitoring (APM) and Observability category. ITRS is ranked #34 with an average rating of 5.0, while Sentry is ranked #12 with an average rating of 9.0. ITRS holds a 1.3% mindshare in APM, compared to Sentry’s 6.9% mindshare. Additionally, 96% of ITRS users are willing to recommend the solution, compared to 100% of Sentry users who would recommend it.

ITRS Geneos

Read 57 ITRS Geneos reviews

4,225 Views
3,211 Comparison Views

96% willing to recommend

Sentry

Read 13 Sentry reviews

9,988 Views
9,688 Comparison Views

100% willing to recommend

ITRS Geneos

Sentry

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

ITRS Geneos and Sentry compete in the monitoring solutions category. Sentry seems to have the upper hand due to its targeted capabilities and cost-effectiveness.

Features: ITRS Geneos is praised for its comprehensive monitoring, alerting capabilities, and robust functionality. Sentry is favored for effective error tracking, performance monitoring, and targeted developer solutions.

Room for Improvement: ITRS Geneos users highlight the need for simpler configuration, better documentation, and improved usability. Sentry users desire improved integration capabilities, more robust support channels, and better customer service response times.

Ease of Deployment and Customer Service: ITRS Geneos is reported to have a more complex deployment process, requiring extensive support, but offers superior customer service once the system is running. Sentry is seen as easier to deploy, although it has feedback suggesting room for improvement in customer service response times.

Pricing and ROI: ITRS Geneos has a higher initial setup cost, but users feel they get good value with a solid ROI due to its robust functionality. Sentry's pricing is more favorable, and users find the ROI excellent due to its cost-effectiveness and error tracking efficiency.

To learn more, read our detailed ITRS Geneos vs. Sentry Report (Updated: July 2025).

Buyer's Guide

ITRS Geneos vs. Sentry

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ITRS Geneos

Ranking in Application Performance Monitoring (APM) and Observability

34th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (69th), IT Infrastructure Monitoring (48th)

Sentry

Ranking in Application Performance Monitoring (APM) and Observability

12th

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Debugging (1st)

Mindshare comparison

As of July 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of ITRS Geneos is 1.3%, up from 1.3% compared to the previous year. The mindshare of Sentry is 6.9%, up from 5.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

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Abdullah Baig

Software Dev at AF AB

An easy-to-use solution that has a good dashboard, performs well, and provides flexible pricing

Sentry was easy to learn compared to New Relic and Azure Monitor. I saw some valuable input. It took us the least amount of time to see how Sentry is valuable. It took just a few minutes. Session Replay provides a replay of the recorded errors. It is a good feature. Azure Monitor does not have this feature. The error reporting is straightforward. We can see everything that we need to see. The dashboard seems pretty fine. The product performs well. We can see the user's IP addresses.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The Netprobe is so lightweight compared to the agents that most monitoring tools use. It's really superior to the competition. The agent that is used by almost every competitive tool takes a lot more system resources. It's slower and it requires a greater effort and more compromises in terms of security to install on the monitored servers. With Geneos, because it lives outside the code, it is far easier and far less taxing on the monitored systems."

"Real-time log monitoring with desktop alerts is valuable as it tells us immediately when there is an issue."

"The flexibility of the product is most valuable. It is highly customizable. If you put your mind to it and think of something you could do, there's a good possibility you can get it integrated within the console, if it's not readily available. The simplicity or ease of customization has been valuable."

"The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want."

"One of the most valuable features is that it can be configured by non-developers. It doesn't require development expertise to configure it."

"The NetProbe carries over 100 samplers which are capable of monitoring hardware, OS, and the application layer."

"The solution is used across the entire investment banking division, covering environments such as electronic trading, algo-trading, fixed income, FX, etc. It monitors that environment and enables a bank to significantly reduce down time. Although hard to measure, since implementation, we have probably seen some increased stability because of it and we have definitely seen teams a lot more aware of their environment. Consequently, we can be more proactive in challenging and improving previously undetected weaknesses."

"The built-in plug-ins allow administrators to easily configure monitoring components for market data systems such as Thomson Reuters Enterprise Platform and SRLabs Wombat (formerly NYSE)."

More ITRS Geneos pros

"Sentry breaks everything down in real time."

"Great for capturing application performance metrics and error logs."

"Sentry is a pretty stable product... Sentry's documentation is pretty straightforward and neat."

"The solution is user-friendly."

"Its initial setup process is relatively straightforward."

"The product performs well."

"The implementation is easy. After one or two days, I can learn and use it. It's not too hard."

"The stability is very good for Sentry and in general works well."

More Sentry pros

Cons

"Mobile phone integration is probably not as rich as it could be."

"One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production."

"I would also like to see suggested guidelines to accomplish a monitoring task. The issue is that ITRS is so flexible that there is more than one way to complete a task, each with benefits and disadvantages."

"Backward compatibility with deprecated features and in system documentation on what configuration areas are needed to be updated."

"Geneos' application monitoring could be improved a lot. Products like AppDynamics and Dynatrace provide the process thread-level monitoring, but Geneos lacks these capabilities."

"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."

"One thing that could be improved in terms of rapid scaling would be more ability to clone aspects of an implementation. It seems like there are opportunities in this area, where we have repetitive tasks to do when it comes to implementing things on new servers or on new gateways. It would be great if there was an easy way to clone something that had already been done."

"For the last year or two, I've been asking the vendor about the mobile app. This is something that probably everyone asks when they see the tool and they see how powerful it is. If there is any mobile app for this or if there is any way this tool can be more easily accessible other than having a big client installed, it would be great. I know you can build dashboards, et cetera, but there is no quick and easy way. I should be able to download an app, log in, and see my status. That will put this product above everything else out there. I believe it's on their roadmap."

More ITRS Geneos cons

"To deal with its shortcomings, Sentry needs to continuously improve in areas like the user interface and documentation, apart from its other features."

"Lacks user metric tracking and the ability to create more dashboards."

"The settings for an administrator are complex."

"It should be easier to integrate Sentry with other tools, and the end-to-end tracing capabilities could be improved."

"It would be nice if the product provided a map showing the users’ geographic location."

"I would like to see a role registration feature added."

"The price could be lowered."

"We cannot restrict particular columns on particular data. It would be helpful if that feature was improved."

More Sentry cons

Pricing and Cost Advice

"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."

"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."

"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."

"I can say it's not that cheap because the licensing is a little bit costly"

"The pricing seems reasonable. We're happy enough with it."

"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."

"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."

"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."

More ITRS Geneos pricing and cost advice

"Currently, we are in the production phase of our project and we are on free plans to use Sentry. Once we go live we will have to be on a subscription-based plan."

"I am currently using a self-hosted open version."

"We are currently paying through Cloudera for the Sentry service."

"We can adjust the price a little bit based on our needs."

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Top Industries

By visitors reading reviews

Financial Services Firm

73%

Computer Software Company

University

Construction Company

Computer Software Company

18%

Comms Service Provider

10%

Financial Services Firm

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

See all answers

What is your primary use case for ITRS Geneos?

ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...

See all answers

What do you like most about Sentry?

The product performs well.

See all answers

What is your experience regarding pricing and costs for Sentry?

Sentry is very affordable. We spend less than $200 to $300 a month. Compared to New Relic, it provides the necessary features at a cheaper cost, especially since we moved infrastructure monitoring ...

See all answers

What needs improvement with Sentry?

Right now, Sentry meets our needs and we have not encountered any bottlenecks. However, additional personalization and easier setup for capturing all the different application logs could be an area...

See all answers

Comparisons

Dynatrace vs ITRS Geneos

Compared 23% of the time

Splunk AppDynamics vs ITRS Geneos

Compared 15% of the time

Grafana vs ITRS Geneos

Compared 14% of the time

Splunk Enterprise Security vs ITRS Geneos

Compared 9% of the time

Datadog vs ITRS Geneos

Compared 8% of the time

More ITRS Geneos Competitors

Grafana vs Sentry

Compared 21% of the time

Azure Monitor vs Sentry

Compared 12% of the time

OpenTelemetry vs Sentry

Compared 10% of the time

Elastic Observability vs Sentry

Compared 10% of the time

Dynatrace vs Sentry

Compared 8% of the time

More Sentry Competitors

Product Reports

Buyer's Guide

ITRS Geneos

July 2025

Download ITRS Geneos product report

Buyer's Guide

Application Performance Monitoring (APM) and Observability

July 2025

Download Sentry product report

Also Known As

Geneos

No data available

Overview

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

Sentry is a tool for monitoring web and application performance, tracking errors, processing request times, and managing user data access.

Developers integrate Sentry with web and application environments to capture front-end and back-end errors, utilize error logs, trace requests, and observe metrics without real-time production access. Sentry's use extends to monitoring internal applications, leveraging CyberArk PAM integration, deploying notifications, and detecting silent failures. Users benefit from detailed error and performance reports, contextual cause-stack information, and real-time breakdowns. There is room for improvement, as users desire refined integration and administrative settings, enhanced alert policies, and more customization in event metrics.

What are Sentry's most important features?

Integration with Slack, GitLab, Jira for smoother workflow
Detailed error and performance reports for clearer insights
AWS Lambda compatibility for cloud functions
Contextual cause-stack information helps pinpoint issues
Real-time breakdowns for immediate data
Session Replay for reviewing user sessions

What benefits should users look for in reviews when evaluating Sentry?

Efficient error tracking and monitoring improves application stability
Integration with major tools enhances team collaboration
User-friendly interfaces deliver a smooth learning curve
Security features provide peace of mind
ETL pipeline orchestration streamlines data handling

Sentry is implemented across industries ranging from tech startups to large enterprises. These organizations use Sentry to enhance application reliability, track performance, and secure user data within protected environments. Integration with CyberArk PAM ensures secure deployment. Organizations find Sentry useful for monitoring internal applications, efficiently processing request times, and tracing changes in production without direct access.

Sentry

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Dropbox, Airbnb, Stripe, Uber

Buyer's Guide

ITRS Geneos vs. Sentry

July 2025

Free Report: ITRS Geneos vs. Sentry

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