ITRS Geneos vs Sentry comparison

ITRS and Sentry are both solutions in the Application Performance Monitoring (APM) and Observability category. ITRS is ranked #33 with an average rating of 5.0, while Sentry is ranked #11 with an average rating of 8.3. ITRS holds a 1.1% mindshare in APM, compared to Sentry’s 3.8% mindshare. Additionally, 96% of ITRS users are willing to recommend the solution, compared to 100% of Sentry users who would recommend it.

ITRS Geneos

Read 57 ITRS Geneos reviews

4,305 Views
2,798 Comparison Views

96% willing to recommend

Sentry

Read 14 Sentry reviews

8,480 Views
7,971 Comparison Views

100% willing to recommend

ITRS Geneos

Sentry

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

ITRS Geneos and Sentry compete in the monitoring solutions category. Sentry seems to have the upper hand due to its targeted capabilities and cost-effectiveness.

Features: ITRS Geneos is praised for its comprehensive monitoring, alerting capabilities, and robust functionality. Sentry is favored for effective error tracking, performance monitoring, and targeted developer solutions.

Room for Improvement: ITRS Geneos users highlight the need for simpler configuration, better documentation, and improved usability. Sentry users desire improved integration capabilities, more robust support channels, and better customer service response times.

Ease of Deployment and Customer Service: ITRS Geneos is reported to have a more complex deployment process, requiring extensive support, but offers superior customer service once the system is running. Sentry is seen as easier to deploy, although it has feedback suggesting room for improvement in customer service response times.

Pricing and ROI: ITRS Geneos has a higher initial setup cost, but users feel they get good value with a solid ROI due to its robust functionality. Sentry's pricing is more favorable, and users find the ROI excellent due to its cost-effectiveness and error tracking efficiency.

To learn more, read our detailed ITRS Geneos vs. Sentry Report (Updated: December 2025).

Buyer's Guide

ITRS Geneos vs. Sentry

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ITRS Geneos

Ranking in Application Performance Monitoring (APM) and Observability

33rd

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (68th), IT Infrastructure Monitoring (45th)

Sentry

Ranking in Application Performance Monitoring (APM) and Observability

11th

Average Rating

8.6

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Debugging (1st)

Mindshare comparison

As of January 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of ITRS Geneos is 1.1%, down from 1.3% compared to the previous year. The mindshare of Sentry is 3.8%, down from 6.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Market Share Distribution
Product	Market Share (%)
Sentry	3.8%
ITRS Geneos	1.1%
Other	95.1%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Durai CT

Head FM Monitoring at a financial services firm with 10,001+ employees

A stable, scalable, and flexible monitoring tool

Real-time data is one of the unique features that ITRS Geneos offers. For example, if there is an impact on a particular server and a particular application, I want to see what the impact is or what the CPU or hardware usage information is, as well as the service in the same application. I can see the real-time data and the impact by accessing ITRS Geneos and looking at the tree. I don't want a tool that tells me when something is broken. I want the tool to tell me when something is going to break. That is the difference between ITRS Geneos and other tools. I want proactive monitoring, not reactive. I don't need to be notified after the fact that something has broken. If something is broken, I get a notification by email, and some of my customers are going to call me. ITRS Geneos provides proactive monitoring. The great advantage of this tool is real-time monitoring. ITRS Geneos not only alerts us but also gives us a real-time view of the data. This is the tool's first great advantage. It is also lightweight and flexible and can adapt to monitor even low-latency systems, which is the tool's second advantage. Another great feature of this tool is its good presentation layer, which allows us to build custom dashboards to present to business stakeholders. This gives them a high-level status of what is being monitored. If we compare ITRS Geneos to other tools, we will find that each one specializes in a specific area, but the ITRS Geneos tool is more comprehensive. This is its great advantage.

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NelsonMendaros1

Founding Member at a tech services company with 51-200 employees

Real-time error tracking assists the QA team in swiftly identifying and reporting bugs

One of the greatest advantages of Sentry is its support for Azure Web Services, which New Relic does not support. Sentry integrates with common developer communication platforms like Discord and WhatsApp, which allows developers to easily track notifications and findings in the applications. Real-time error tracking helps our Quality Assurance team easily identify the root causes of problems or bugs and promptly inform the developers about specific issues.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"One thing we're utilizing in Geneos is the Gateway-SQL. That's really helpful for us. Using Gateway-SQL, we are able to merge two different views into one. Suppose we have to check something in the log and that we have to check something in the database and do a comparison before publishing a result. We can achieve that using Gateway-SQL."

"The NetProbe carries over 100 samplers which are capable of monitoring hardware, OS, and the application layer."

"The solution's log monitoring and alerting mechanisms are very user-friendly and easy to plug and play."

"Ability to monitor logs for potential issues to prevent app outages before problems get a chance to arise. That's invaluable for our teams in a fast-paced trading environment."

"One of the most valuable features of ITRS Geneos is the active time feature that helps with the trading applications that I support."

"The Netprobe is so lightweight compared to the agents that most monitoring tools use. It's really superior to the competition. The agent that is used by almost every competitive tool takes a lot more system resources. It's slower and it requires a greater effort and more compromises in terms of security to install on the monitored servers. With Geneos, because it lives outside the code, it is far easier and far less taxing on the monitored systems."

"It enables us to monitor application processes, to do log-monitoring on a 24/7 basis, to do server-level monitoring - all the hardware parameters - as well as monitor connectivity across applications to the interfaces."

"Real-time log monitoring with desktop alerts is valuable as it tells us immediately when there is an issue."

More ITRS Geneos pros

"The stability is very good for Sentry and in general works well."

"Great for capturing application performance metrics and error logs."

"The product performs well."

"Real-time error tracking helps our Quality Assurance team easily identify the root causes of problems or bugs and promptly inform the developers about specific issues."

"The most valuable feature is the ability to create and assign rules and give access to particular users."

"The most valuable feature we have found with Sentry is the security that it provides."

"I would rate the stability of Sentry as eight out of ten."

"It's a great visibility tool for the developer team."

More Sentry pros

Cons

"I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself."

"Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs."

"t needs to have better middleware integration for things such as application and Microsft SQL servers."

"It needs to be easier to configure, especially with the JMX plugins."

"Data visualization – real time and historical – is a weakness."

"There is a part of the rules for monitoring alerts. I want to understand more about how to choose the samples and the requirements for the rules. That is the part that I want to understand better and get better training for."

"Geneos' application monitoring could be improved a lot. Products like AppDynamics and Dynatrace provide the process thread-level monitoring, but Geneos lacks these capabilities."

"For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version."

More ITRS Geneos cons

"I have not worked with Sentry long enough to provide advice for improvements. I need more experience and time."

"Additional personalization and easier setup for capturing all the different application logs could be an area of improvement."

"The price could be lowered."

"It should be easier to integrate Sentry with other tools, and the end-to-end tracing capabilities could be improved."

"The settings for an administrator are complex."

"We cannot restrict particular columns on particular data. It would be helpful if that feature was improved."

"I would like to have alert policies and alert conditions enhanced in the next release."

"Its debugging feature needs to be faster."

More Sentry cons

Pricing and Cost Advice

"Given our spend and the amount of service we have in it, the pricing is quite reasonable."

"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."

"Pricing and licensing is based on the requirements."

"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."

"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."

"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."

"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."

"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."

More ITRS Geneos pricing and cost advice

"We can adjust the price a little bit based on our needs."

"We are currently paying through Cloudera for the Sentry service."

"I am currently using a self-hosted open version."

"Currently, we are in the production phase of our project and we are on free plans to use Sentry. Once we go live we will have to be on a subscription-based plan."

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Top Industries

By visitors reading reviews

Financial Services Firm

70%

Computer Software Company

Construction Company

Outsourcing Company

Computer Software Company

15%

Comms Service Provider

11%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	12
Large Enterprise	39

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	3
Large Enterprise	3

Questions from the Community

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

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What is your primary use case for ITRS Geneos?

ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...

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What is your experience regarding pricing and costs for Sentry?

Sentry is very affordable. We spend less than $200 to $300 a month. Compared to New Relic, it provides the necessary features at a cheaper cost, especially since we moved infrastructure monitoring ...

See all answers

What needs improvement with Sentry?

Right now, Sentry meets our needs and we have not encountered any bottlenecks. However, additional personalization and easier setup for capturing all the different application logs could be an area...

See all answers

What is your primary use case for Sentry?

We use Sentry for application performance management and tracking bugs and issues in the application.

See all answers

Comparisons

Dynatrace vs ITRS Geneos

Compared 15% of the time

Grafana vs ITRS Geneos

Compared 9% of the time

Splunk AppDynamics vs ITRS Geneos

Compared 9% of the time

Prometheus-AI Platform vs ITRS Geneos

Compared 6% of the time

Splunk Enterprise Security vs ITRS Geneos

Compared 5% of the time

More ITRS Geneos Competitors

Grafana vs Sentry

Compared 17% of the time

Azure Monitor vs Sentry

Compared 11% of the time

OpenTelemetry vs Sentry

Compared 9% of the time

AWS X-Ray vs Sentry

Compared 8% of the time

Dynatrace vs Sentry

Compared 7% of the time

More Sentry Competitors

Product Reports

Buyer's Guide

ITRS Geneos

January 2026

Download ITRS Geneos product report

Buyer's Guide

Application Performance Monitoring (APM) and Observability

January 2026

Download Sentry product report

Also Known As

Geneos

No data available

Overview

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

Sentry is a robust error management system known for real-time error tracking and integration with tools like Slack, GitLab, and Jira, benefiting those seeking comprehensive application performance insights.

Sentry offers a seamless platform to monitor errors in both front-end and back-end applications, providing real-time alerts and comprehensive event log context. With its integration capabilities, teams effectively track application metrics and access performance data without direct production access, ensuring enhanced reliability. Sentry's features such as event grouping and code trace logs linked to Git repositories highlight its utility in maintaining application efficiency. Enhanced security and regular updates make it a preferred choice over competitors. Despite some requests for improvements in automation and UI enhancements, Sentry remains invaluable for error management and application performance monitoring.

What are the key features of Sentry?

Integration capabilities: Connects with Slack, GitLab, Jira, AWS Lambda.
Real-time error tracking: Alerts users instantly about errors.
Event grouping: Groups related errors for easier management.
Code trace logs: Provides detailed trace logs linked to Git repositories.
Comprehensive context: Offers a complete view of events and context.

What benefits and ROI can users expect from Sentry?

Enhanced reliability: Provides critical insights for robust application performance.
Accessibility: Easy deployment and quick adaptation make it user-friendly.
Security: Maintains high security standards with timely updates.
Utility in error management: Detects silent failures, aiding ETL processes.
Cost efficiency: Favored over alternatives like New Relic due to comprehensive features.

In industries like technology, Sentry is crucial for monitoring errors in web applications, offering real-time alerts and performance tracking. It is frequently used in ETL processes to detect failures without direct developer access, benefiting teams who manage large-scale applications and databases efficiently.

Sentry

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Dropbox, Airbnb, Stripe, Uber

Buyer's Guide

ITRS Geneos vs. Sentry

December 2025

Free Report: ITRS Geneos vs. Sentry

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