We performed a comparison between ITRS Geneos and Pulseway based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The remarkable feature of Geneos is the dashboard. Geneos' flexible dashboard sets it apart from other monitoring tools. Other solutions have limitations in their dashboard design and can't be customized as much. The Geneos dashboard allows unlimited creativity."
"It's also easy to implement. The implementation of Geneos is very easy and interesting. It's not complicated. It's very quick to implement. The installation is very easy. There are many topics about ITRS Geneos that explain more about the features of the function of Geneos."
"This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis."
"Custom script toolkits"
"Tons of default modules which are available out of the box"
"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down. It is automatically monitoring everything and reduces manual effort."
"One of the most valuable features is that it can be configured by non-developers. It doesn't require development expertise to configure it."
"The great advantage of this tool is real-time monitoring."
"It has been very helpful to get notifications about various issues with my servers and network to help me take action to resolve problems before they become major issues."
"The setup is simple."
"The solution has great workflow and server modules."
"It gives you remote control and has a mobile app."
"We like the patching of the window updates in the client's systems. You can automatically do updates with a single click."
"The Wi-Fi side needs improvement."
"Currently, it is difficult to monitor secure websites using SSL or with SSO enabled."
"I would like to see ITRS integrate its setup editor with a SVN to check-in setup XML after major changes."
"Mobile phone integration is probably not as rich as it could be."
"One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production."
"They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome."
"I would like better access to the data that is being collected."
"Sometimes, if there is a lot of data coming onto the servers, we have observed a little bit of slowness on the gateway servers which are doing the ITRS dashboard monitoring."
"ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud."
"It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop."
"GUI needs to be improved and the solution lacks a process for monitoring VOIP calls."
"They have good technical support but it's not excellent."
"There are some bugs or glitches."
"The solution does not allow you to make a script for just one customer."
ITRS Geneos is ranked 17th in Network Monitoring Software with 57 reviews while Pulseway is ranked 49th in Network Monitoring Software with 6 reviews. ITRS Geneos is rated 8.2, while Pulseway is rated 8.6. The top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". On the other hand, the top reviewer of Pulseway writes "A solution with a great monitoring system and ability to control access remotely". ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana, Datadog and Prometheus, whereas Pulseway is most compared with Zabbix, Kaseya VSA, Microsoft Configuration Manager and PRTG Network Monitor. See our ITRS Geneos vs. Pulseway report.
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